CONFIDENT

IAL

A
PUNB SME
CORP
COLLABORATI
ON

SME COMPETITIVE RATING FOR

ENHANCEMENT
(SCOR
E)

RETAIL & DISTRIBUTIVE

TRADE MODEL
SMALL AND MEDIUM ENTERPRISES CORPORATION MALAYSIA
(SME CORP)
PERBADANAN USAHAWAN NASIONAL BERHAD (PUNB)
C o p y r i g h t P e n d i n g
2 0 0 9

1|Page

ABOUT
SCORE
The SME Competitive Rating for Enhancement (SCORE) was
introduced as an assessment tool to measure the level of growths of
enterprises.
OBJECTIVE

To evaluate and track SMEs capabilities and performance in

management, operation management, technology adoption,
certification initiatives, financial capability and marketing
capability.

To facilitate the linkage of SMEs to large companies and identify

suitable intervention to enhance the development of SMEs;

To develop baseline data on SMEs to rate their current state

and to monitor their progress through periodic surveillance.

BENEFITS
SCORE will assist SME CORP in:

Addressing weaknesses of SMEs as more focused approach

and provide integrated, handholding assistance to SMEs;

Facilitating linkages of potential SMEs with large companies/

MNCs / retailers ; and

Assisting SMEs in a better coordinated and structured

form
as
SME
CORP
can concentrate on improving the
capacity building of 3Star companies and below, while the 4
and 5Star companies can be groomed and launched into
international market.

PROCESS
Data
Collection

The process of data collection on current status of SMEs will be

conducted through auditing activities, such as onsite visits and
interviews with the operating personnel of respective SMEs.
Data
Analysis
The collated data will be analysed and converted into numerical
values and classified into seven (7) parameters. The tabulated
scores will then be plotted to display the consolidated scores on to a
Radar Diagram as a visual representation of the SMEs rating.

SMALL AND MEDIUM ENTERPRISES

CORPORATION MALAYSIA (SME CORP)
Level 20, West Wing, Menara MATRADE
Jalan Khidmat Usaha, Of Jalan Duta
50480 Kuala Lumpur Tel: 03
6207 6000 Fax: 036201 6564
www.smecorp.gov.my

Perbadanan Usahawan Nasional

Berhad (PUNB) Tingkat 10,
Blok 1B Plaza Sentral Jalan
Stesen Sentral 5
KL Sentral 50470 Kuala Lumpur
Tel 032785 1515
Faks 032780
2100
www.punb.com.
my

SME Competitive Rating For

Enhancement (SCORE)
RETAIL & DISTRIBUTIVE
TRADE MODEL
Name of Company : MNA RESEARCH SDN BHD

ROB/ROC No. :

Industry Group (Please tick () wherever relevant)

Bumi

Non Bumi

Wholesale

Retail

Women owned
company
Direct selling

Franchise

Education and Training

Restaurant

ICT Services

Logistics

Healthcare service

Tourism services

Business and Professional

Services
PUNB Investee

Trading

Others (please
state)

SMIDEC Grant (please

state)

Address of Company/
:
Office 10, Lvl 1, IIC Resource Centre, Technology Park Malaysia,
Premise
Lebuhraya Puchong Sg Besi, 57000 Bukit Jalil, Kuala Lumpur

Total No. of Employees :

Telephone Number :

03-8992 3000

Fax Number

03-8992 3000

Email

nurulanuar92@gmail.com

Website

Date of Commencement: 1st July 2014

Size of outlet

200sqft

No. of branches

nil

Location

NA

INFORMATION ON COMPANYS PRODUCT(S) / SERVICE(S)

1) Product / Services: Automotive Graphene Based Quantum Cell
(AGQC)
General Description:
Product/ Service features
and
AGQC is a car battery which is long-lasting,
Advantages
lightweight, and fuel savings that will replace the
current Sealed Lead Acid (SLA) battery. We have
- Lightweight 20%
variant type that suited for car engines ranging from
compared SLA battery
1.3L to 3.0L.
- Lifecycle more than 5
years
- Fuel savings by 18%
- Improved fuel combustion
- Improved car electronics
system
- Environmental friendly
2) Product / Services: Solar Graphene Based Quantum Cell (SGQC)
General Description:

Product/ Service features

and
SGQC is a supercharging system controller which can Advantages
accelerate the charging rate by 5x faster for any
battery output such as lithium ion or SLA Batteries
- Faster charging rate 5X
compared to standard charging system .This product - Can put multiple energy
is extremely useful for rural area application which
storage under 1 charging
depends on independent power sources such as
system
solar, wind or hydro. We have optional where the
- Environmental friendly
charging system is embedded with lithium ion
phosphate battery which is environmentally safe.
3)

Product/ Services:

Genaral Description:

Product/ Service features

and
Advantages

NOTE : PLEASE USE SEPARATE SHEETS IF SPACE IS INSUFFICIENT

COMPANY ASSESSMENT / AUDIT

AREA 1 : BUSINESS PERFORMANCE
1.

NOTES

Total Annual Sales

Less than RM 200K
Between RM 201K RM 500K
Between RM 501 RM 1.0 Million
Between RM 1.0 Million RM 5.0
Million More than RM 5.0 Million

2.

Profit margin

Our business model is

mainly on research,
any products outcome
wll be licensed to 3rd
party manufacturers
and will receive
licensing fees and

5.0% or less
Between 5.1
10.0% Between
10.1 20.0%
Between 20.1
30.0% Between
30.1 40.0% More
than 40.0%

3.

Since established, you have

Increase the size of
outlet
Increase number Outlets
Branches/ Franchise
Became a wholesaler

4.

you may tick more

than one

Please state:
Please state:

Location of the premise

Prime/high traffic
Prime/moderate
traffic Fair
Unfavorable

Customer Management
5.

How does the company gain feedback from customers?

None
By email
Regular survey
Others (specify)

you may tick more

than one

6.
What is the time frame for you to respond to the
customers feedback?
Within 1 day
Within 1 week
Within 1 month
More than 1
month

7.

How do you store your customers / clients information?

Ledger
Basic Point of Sales System
(POS) Simple database
(excel, access etc)
Integrated POS System
Customer Relationship Management (CRM)

8.

How does the company utilise the customers information?

you may tick
more than one
Improve pricing / product
strategy Improve after sales
service Improve oferings to
customers Create customer
list/direct mail Create
annual promotion plan
Others (specify)

9.

Awards received

Over the last 3 years

International (please state)

Regional (please state)

:
:

National
Government Approved Awards (please state) :
Client Appreciation Awards (please state)

AREA 2 : FINANCIAL CAPABILITY

10.

Value of Current Assets

11.

Value of Current Liabilities

:
Value of Shareholders Equity
:

12.

NOTES
RM 40,000
RM 500,000
RM 400,000

13.

Value of Total Assets

RM 1,940,000

14.

Gross Profit

15.

Nett Profit

16.

Retained Earnings

17.

Creditor Aging
Less than 1 month
12 months
23 months
More than 3 months

18.

How is your monthly turnover against overhead?

Deficit
Break even
Surplus less than 2 months overhead
Surplus greater than 2 months overhead

AREA 3 : OPERATION MANAGEMENT

19.

What is the highest level of education of the entrepreneur/owner?

Secondary school
Certificate
Graduate degree / Diploma
Professional (ACCA,Engineer, Lawyer, Doctor
Optometrist, etc) Others (specify)

20.

NOTES

How many years of work /business related experience in this

sector did the entrepreneur /owner has before running this
establishment?
Less than 1 year
12 years
25 years
More than 5 years

CONFIDENT
IAL

21.

Please state the nature of entrepreneur/owner experience:

Managerial
Supervisory
Skilled worker
Staff/Apprenti
ce

22.

Is your company adequately stafed?

Over stafed
Not enough staf
Slightly under
stafed Sufficient
Sufficient and ready for expansion

23.

Is your staf adequately trained?

Need intensive
training Require
minimal training
Sufficiently trained
Very well trained

24.

Standard operating procedures (SOP) manual

Comprehensi
ve Cover core
areas Basic
None

25.

Utilisation of Standard Operating Procedures (SOP)

Fully enforced monitored regularly
Partially
enforced As a
guideline only
Not utilised

26.

Does the company utilize ICT in its operation?

Yes
No

27.

What kind of ICT does the company have?

Basic system
POS system Procurement
system Inventory/Stock
management system
Accounting system
Security system
(cctv etc) Integrated
system

AREA 4 : STOCK MANAGEMENT

28.

How do you manage your stock?

Maintain stock listing e.g bin card
Basic inventory system
Stand alone inventory system
Integrated networked inventory management system

29.

Stock policy
Disposal policy of obsolete/expired stock/over stock
Minimum stock level
First in first out (FIFO)

30.

Sourcing strategy practice

Agent
Wholesale
Distributor
Manufactur
er

NOTES

AREA 5 : MARKETING CAPABILITY

NOTES

31.

you may tick more

than one

How does the company promote their business

Online/sms/website
Flyers/banner/bunting
Mass media advertisement
Sponsorship
Networking

32.

Frequency of promotion
Monthly
Quarterly
Seasonal festive, visit Malaysia year etc

33.

What is the impact of your promotion activities?

Do not know
No improvement in
sales Positive
impact on sales
High impact on
sales

34.

How do you measure the efectiveness of

promotional activities?

Please specify : Good connection, very effective

32.

Kindly indicate your customer retention programme

Loyalty programme e.g store card, discount card
Newsletter
Speciality/novelty products e.g health, organic, halal
Innovative product
display/packaging Store
concept renewal (periodic)
Others (please specify) :

33.

Business value proposition

Exclusivity unique
Brand prestige
Market segmentation/sensitivity

you may tick more

than one

Others

AREA 6 : COMPLIANCE TO REQUIREMENTS

NOTES

Premises
34.

Does your company acquire below?

you may tick more

than one

CF
BOMB
A
Business
License
Signage
License
Specific
License

Insurance
35.

Does your company purchase insurance policy for the said below?
you
may tick more than
one
Premise
Staf
Key personnel
Machinery/equipment/st
ocks Public liability

Quality standards
36.

Does your company attain the certificate below?

you may tick more

than one

5S
Halal
HACC
P
Sijil Kebersihan Grade
Others (please specify)

AREA 7 : MANAGEMENT CAPABILITY

37.

Does the company have a clear and inspiring vision?

NOTES

Yes, it is fully understood throughout the organisation

Yes, but only certain sections are aware
Yes, it has just been formulated
No, it is not in place

38.

Does the company have a mission to fulfill the vision?

Yes, it is fully understood throughout the organisation
Yes, but only certain sections are aware
Yes, it has just been formulated
No, it is not in place

39.

Company organization chart

Complete and current
Available and
documented Not
documented

40.

Job function
Explicitly stated and documented
Understood but not documented
No specific job function no documentation

41.

Does the company have a well structured management team?

Yes, they have (Board of Directors, Managing Director / CEO,
Managers and below) Yes (but only CEO, Managers and below)
Yes (but only Manager and
below) Yes, supervisor and
below
No, only one officer at managerial level

42.

Does the company implement reward system for

employees good performance?
Yes (please tick) :
Performance
based
Commission
based Attendance
incentives
No

43.

CONFIDENT
IAL

Does the company have a strategy to ensure the companys growth?

None
Ad hoc
Annual reviews
Strategic planning
5 years plan

44.

Does the management believe that training of all

employees is a key element for performance
improvement strategy?
Yes, they already have a comprehensive training programme implemented
Yes, they do have training programme in place, but is it not structured
Yes, but they do not implement it
No, it is not in place

EN
D

I hereby declare that the particulars furnished in this form are correct and true to the best of
my knowledge.

Signature

Name

Designation

Date

Company Stamp

Disclaimer: The content of the SCORE Form is copyright of SME CORP. Any
circulation or alteration regarding the contents of the said form is strictly
forbidden. SME CORP/ PUNB hereby acknowledge that the information
given by the company will not be disclosed to any other party without the
companys permission.

For office use only

SME CORP / PUNB Officer :
Date

Note to officers: Please ensure that the relevant supporting documents are attached to the
participation form
a.
Form 9, 24 and 49 (Complete set)
b.
Latest companys audited account (Complete set Latest 3 years)
c.
Local Authority License / Certificate of Practice by Professional
Regulatory Bodies d.
All related certification / awards etc (e.g ISO
certification etc)
e.
For enterprises, only c&d are applicable. Please attach companys account statement
instead of a&b