Professional Documents
Culture Documents
II.
III.
COURSE CODE
COURSE TITLE
CREDITS
Prerequisite
:
:
:
MKT 7
Retail Management
3 units
:
Marketing 1
COURSE DESCRIPTION:
GENERAL OBJECTIVES:
Specific Objectives
Course Outline
Time
Allotmen
t
Strategies/
Methodologies
Evaluation
I.
Introduction
Policy and
guidelines/syllabus
distribution.
Retailing
Retailer
The 2 sector of retailers:
a. In store retailers
b. The non-store retailers
II.
Major Format of In
store Retailing
The range of merchandise
Pricing
Location of the store
Communication
Customer service
Design and display
3 hours
Lecture
Interactive
Discussion
Recitation
Group
Activity
Group
dynamics:
Each group
will think
and analyze
different
question
that they
going to
conduct in
their field
research.
And
delegates
each
members
for their
task.
2 hours
Group
Reporting
Critical
Thinking
Recitation
Assignment
III.
IV.
4 hours
Lecture
Discussion
Recitation
Class
Activity
3 hours
Lecture
Discussion
Quiz
Recitation
To describe the
importance and effects of
technology in retail
business.
Explain how to technology
functions in Retail
business.
V.
Technology in Retail
Business
Customer Interface
-Bar Coding and scanners
-Payment
- Internet
Retail Operations/ Operation
Support System
ERP systems
CRM systems
SCM system
Decision Support System
/Strategic Decision Support
System
Store Site Location
Visual Merchandising
VI.
Factors we consider in
selecting best sites for
your retail store/
company
2 factor we consider in
selecting best sites;
Intuition
Formal Study
6 factors in selecting site:
a. Know your brand identity
5 types of brands:
-convenience brand
- price brand
- range brand
- experience brand
- hedonism brand
b. Dont be a copy cat
3 hours
Lecture
Interactive
Discussion
Recitation
Assignment
PRELIM
EXAM
6 hours
Lecture
Quiz
Recitation
Assignment
VII.
VIII. Decision-Making in
6hours
Lecture
Recitation
Assignment
Lecture
Recitation
Retail Marketing
Changing Retail Landscape
Research Findings: How
Marketing Decisions are
made
Decision Processes:
Specification od strategic
marketing.
Marketing budget
Modeling and critique
Marketing program
Market plan implementation
Marketing plan review and
evaluation.
Knowledge power
Case study: Book R-etailerUnderstanding the customer
journey
Case study: Financial
Services- Cost effective
Direct marketing
4 hours
Case study
Assignment
Quiz
Lecture
Assignment
Quiz
Recitation
Midterm
Examinatio
n
Customer
X.
Group Reporting
5 hours
Final output of the
assign Retail store as a
requirement of this
subject.
Group
Reporting
Field Study/
Interview
Research:
Special Store,
Department
Store,
Supermarket etc..
Project
Recitation
XI.
Types of Retailers
Lecture
Assignment
Recitation
To distinguish the
essentials personal
qualities in retail Selling.
To explain the
By sales volume
-small, medium, large
By product mix, offered
-gen. merchandise store,
specialty store etc.
By form of ownership
-Corporate chain stores,
independent stores,
franchise store
By method of operation
-full service retailers,
supermarkets, discount
stores and non-store
retailers.
XII.
3 hours
Retail Selling
Semi- Final
Examinatio
n
6 hours
Lecture
Recitation
Assignment
opportunities in retail
selling, retain industry
and etc.
6 hours
Lecture
Quiz
Recitation
Retailers Co-operatives
Changing Trends
Retail Pricing
Flea Markets
Customer service
54
hours
V.
COURSE REQUIREMENTS:
A. Class
Standing
70%
Quizzes
25%
Attendance
10%
Recitation
10%
Assignment
5%
Attitude
10%
Project/ Reporting/Group Activity
10%
B. Examinations
30%
TOTAL
VI.
100%
REFERENCES:
Final
Examinatio
n
Checked by:
DONNA P. TAGUIBA, Ph.D.
Dean, College of Business Education