Professional Documents
Culture Documents
Improvement
Projects
Supporting social work and health practitioners to improve
services one setting and one service provider at a time.
The improvement of services, for the people we
serve, is at the heart of professional practice. This
is why we have designed a Masters degree to
include a focus on service improvement.
Service Improvement/changes:
The Outreach Team viewed the implementation of
the SIP as an overall success in terms of enhanced
communication, improved time management and
improved patient care/safety. Results from the
multidisciplinary team, whilst still positive, are
less so.
Julia Aston
Aim:
Identified Problem:
The Outreach Team used to follow an
ABCDE free text approach to document in
the patients notes the patient assessment
and intervention information.
For audit purposes, it was then necessary
to complete our own assessment sheet.
This data also had to be manually entered
onto the computer system resulting in
triplicate duplication.
Research highlights that patient
assessments performed and documented
using free text have the potential to vary
significantly in terms of breadth and rigour
(Cheevakasemook et al. 2006).
Methods:
Does electronic
documentation improve
patient safety?
10
9
8
7
Strongly
agree
Agree
Undecided
5
4
Diagree
Strongly
Disagree
2
1
0
F1
References
SHO
Registrar
Consultant
Outreach
Nurse
Other