Professional Documents
Culture Documents
Profile/Summary:
Curriculum Development:
Curriculum Development supports Kaplan’s 8-10 schools in developing high quality and
engaging instructional materials by creating and managing an efficient and effective team of
instructional designers, editors, multi-media developers. In January 2001, Kaplan offered
approximately 30 sections of classes, today the University offers over 1400 sections per term.
• Lead the team that created the first Kaplan College marketing site in November 2000.
Completed project and launched site in 7 weeks.
• Served as first Academic Advisor in the summer of 2001 and developed and trained
the Academic Advisor function. This function now has over 100 academic advisors,
serving approximately 17,000 students. Quarter-to-quarter retention rates improved
from 60% to over 85%.
• Developed and wrote curriculum for new student orientation, learning portfolios and
employee online training materials.
• Designed and implemented KU’s Alternative Instructional Materials (AIM) course
development process. Saved the institution over millions of dollars on the bottom-
line in 2003 and 2004.
• As Dean of Student in the University’s School of Continuing Education (Nov 2001-
Oct. 2002)
o Dramatically and measurably increased customer satisfaction in KHEO's
Certified Financial Planning program in one year.
o Kaplan's Certified Financial Planning program met revenue goals because of
better-then-expected retention rates
o Created KHEO's business-to-business customer servicing and client
management processes. Allowing KHEO to gain B2B customers in banking
and financial services industries
• Early in my time with Kaplan worked in “start-up mode” with the IT and Tech
Development teams to implement Learning Management System (LMS), Content
Management System (CMS), and Customer Care system, to ensure we could support
growth of student base.
• Lead a small entrepreneurial team to develop internet applications and websites for
external clients. Clients included Columbia Presbyterian Hospital, Davis Art
Publications, State of Vermont's Agency for Commerce and Community
development.
• Lead a team that brought Massachusetts General Hospital's Institute for Health
Professions MS is Clinical Investigation into an online modality. We spec'ed and
built a custom LMS, and we educated and guided faculty as they brought content
online.
• Functioned as graphic designer, information architecture designer, project manager,
client liaison, as well as coding HTML for client projects
• Taught "Managing Web Application Development" in Marlboro's M.S. in Strategic
Technology Management program
• Managed Graduate Student Internship Program
1996 - 1998:
Development Associate and Director of Internet Services
Marlboro College, Marlboro, VT
1993 - 1996:
Associate Dean of Students / Assistant Professor, Sociology Marlboro College, Marlboro, VT
• Developed and ran the Residential Life program
• Designed and supported training and orientation programs
• Responsible for problem resolution and adjudication in student disciplinary matters
• Taught Medical Sociology, Social Gerontology and Social Theory
1990 - 1993:
Mental Health Counselor,
Carney Hospital, Boston, MA
1988 - 1993:
Graduate Student/Teaching Assistant
Brandeis University, Waltham MA
Education:
Karen Baldeschwieler.
Chief Academic Officer, Los Angles Film School