Professional Documents
Culture Documents
Industry Analysis
In Partial Fulfillment of the
Requirements
For
BA 215
Environmental Analysis
Submitted by:
DIANNE MARIE O. SAMANTE
Submitted to:
PROF. REMEGIO GABUYA
TABLE OF CONTENTS
Page
EXECUTIVE SUMMARY
INTRODUCTION
COMPANY BACKGROUND
BOARD OF DIRECTORS..
11
MANAGEMENT TEAM..
12
18
MARKETING.
20
PRODUCTS
21
STRATEGIC ALLIANCES..
24
25
30
35
REFERENCES..
36
CHAPTER I
EXECUTIVE SUMMARY
The study aimed to provide an industry analysis of the Alaska Milk
Corporation, a consumer food company, with focus on its dairy/milk products
under the non-alcoholic beverage industry with the use of PEST Analysis and
Porters Five Forces.
The Alaska Milk Corporation (AMC) has been operating since 1972
through Holland Milk Products, Inc. (HOMPI). AMC has three (3) principal lines
of business, namely, liquid canned milk (i.e., evaporated and sweetened
condensed milk), powdered filled milk and UHT/Ready-to-Drink (RTD) milk
(i.e., fresh, low-fat and chocolate-flavored), and UHT/Ready-to-Use All-Purpose
Cream. The company has been promoting the value of health and nutrition
with its brand line Sa sustansyat lasa wala pa ring tatalo sa Alaska for its
affordable products.
AMC holds a dominant position in the liquid canned milk category
following the acquisition/licensing in 2007 of the liquid canned milk brands of
Socit Des Produits Nestl S.A. Furthermore, AMC has partnered with Royal
Friesland Campina NV in 2012 with plans of upgrading manufacturing
facilities in the Philippines to increase production and allow introduction of
more products. Nonetheless, competition in the industry is high with Nestle
Philippines, Inc. dominating the drinking milk sector for 2012 and 2011 at
almost 60% drinking milk value sales.
INTRODUCTION
The food and beverage industry in the Philippines was expected to grow
between 5% and 10% in 2012 due to the demand in health food and beverages
with consumers becoming more health conscious. Moreover, drinking milk
products is expected to grow at over 3% in 2013. Drinking milk products is
expected to reach a market size of over 52 billion by 2017. This allows a wider
customer base for companies to target and a larger market segment to capture.
Given that there are already established firms in the industry, competition is
high making it difficult for new firms to enter the industry. Nevertheless, due to
the large customer base the industry could be attractive for firms to enter.
Nestle Philippines, Inc. has shown to be the leader in the drinking milk sector
of the beverage industry with around 60% share of the market segment due to
brand
loyalty,
strategic
advertising
and
popular
consumer
products.
Nonetheless, there are other players in the industry that are marking their own
niche such as the Alaska Milk Corporation particularly for the dairy or milk
drink category.
MISSION
Product Development- We will continue to build on the strengths and
competitive attributes of the ALASKA brand and develop its full marketing
potential. We will develop new products and identify market opportunities,
mindful of our task to be responsive to the ever changing and growing needs of
our consumers.
Customer Service- Customer relationship is an integral part of building the
Alaska business. We aim to provide our partners the best and most efficient
service, making use of leading edge technology to ensure timely product
availability and accessibility. We strive to know and understand our customers
fully to bridge the gap between what they need and what we can give.
Quality- Ultimately, the consumers whom we serve the level of satisfaction
with our products become our final judge and jury. We are committed to deliver
high quality milk and other consumer food products from production to
consumption. We will respond to the call to deliver higher quality nutrition to
every Filipino home.
People- We recognize that our people, the Alaska Team Members, are one of
our most important assets and we are committed to promote their safety and
welfare. Their wealth of experience, ideas, dedication and strong work ethic lay
the foundation for the Companys continued success. It is our goal as much as
it is theirs, to pursue and reach their full potentials through continuing
education, training, and skills-enhancing programs. We challenge each
individual by proving the opportunity to contribute to the Companys
endeavors.
Profitable Growth- Growth that creates values for our shareholders is
paramount. We will deploy our resources on investment opportunities that are
within our core competence and yield excellent returns relative to its risks and
which are consistent with our growth objectives.
Social Responsibility- We recognize our role in nation building by promoting
the protection of the environment and taking part in various communitybuilding
projects
that
help
enhance
and
uplift
the
quality
of
the
COMPANY BACKGROUND
Alaska Milk Corporation (AMC) products were first manufactured in the
Philippines in 1972 through Holland Milk Products, Inc. (HOMPI), a
partnership
between
AMCs
former
parent
company,
General
Milling
is
committed
to
providing
affordable
nutrition
to
Filipino
BOARD OF DIRECTORS
Antonio H. Ozaeta
Chairman of the Board
Juan B. Santos
Vice Chairman of the Board
Kees Gielen
Director
MANAGEMENT TEAM
Arnold L. Abad
Vice President Accounting &
Controller
Aaron D. Fulton
Director, Plant Operations
Thomas Nilsson
Director, UHT Operations
Reycelle M. Rodriguez
Director, Materials Management
Alfredo B. Javier
Assistant Vice President,
Internal Audit
Fernando S. Yabut
Assistant Vice President,
Engineering Services
Francisco T. Idian
Vice President, Sales
HISTORY
In 1972, Alaska began caring for the Filipino family by providing quality
milk products for good nutrition and health. Since then, it has shown its caring
in other ways: through programs that promote sports development, campaigns
that foster good values among children and product innovations aimed at
enhancing the Filipinos health and welfare. It is this commitment to the
Filipino that has made Alaska a leading brand. Now in 2012, the mission of
nourishing Filipino dreams grows stronger than ever, as Alaska looks forward
to the next 40 years.
MILESTONES
1972
1973
1976
1977
1982
1985
1986
Alaska Choco
is introduced in
the market.
1987
Alaska Powdered
Filled milk 80g
pouch, today's fastest
selling size is
introduced.
1989
1990
1991
1992
1993
1993
1994
"Lakas-Alaska"
campaign with
Johnny Abarrientos
kicks off.
1994
1993
1995
Alaska signs a
strategic alliance with
NABISCO as their
exclusive distributor.
1995
1996
1997
Acquires
distribution of
Quaker Oats
Sharon Cuneta
becomes the Alaska
Liquid Milk
celebrity endorser.
1998
1998
1998
Alaska Powdered
Filled Milk re-launches
as
"Lakas Nutribuilder"
Alaska Aces
wins 2003 PBA
Invitational Cup.
Alaska Milk
launches Alaska
Crema All-Purpose
Cream
2001
2003
2003
Alaska signs an
agreement with
Kellogg's
Re-launches
Alaska Evaporada
and
Condensada
2004
2005
2006
WILFRED STEVEN
UYTENGSU, JR., President
and CEO of Alaska Milk
Corporation, was named the
2007 Entrepreneur OF The
Year Philippines.
2006
2006
2007
2007
Alaska Milk
Alaska
Milk
Corporation
Corporation
introduces the new
introduces
theChoco.
new
look
of Alaska
look of Alaska Choco.
2008
2008
2008
2008
2009
2009
2008
2009
2009
2010
Enters a new
category with
Krem-Top Coffee
Creamer
Alaska Aces
celebrates its 25th
year as a PBA team
Alaska
Football Cup
turns 15
2010
2010
2010
Advertising campaigns
win awards in
effectiveness & societal
values ( Araw Awards,
Tambuli)
Alaska brings
IronKids to the
Philippine youth
sports programs
2010
2010
2010
Launch of
Alpine Sterilized Milk
VP for Marketing
Blen Fernando won
the Tambuli Awards
CMO of the Year
2012
2012
2012
Alaska announces
its partnership with
Campina
Alaska
Celebrates its
40th Year
anniversary
2012
2012
Located in Bayan-Bayanan, San Pedro, Laguna, the Alaska Gawad Kalinga Village shelters more than
120 families. In addition, AMC also paved way for livelihood opportunities. Programs such as furniture
and bag-making and Alaska-enriched yema, polvoron, and pastillas products were introduced to the
community. Now, Alaska provides trainings, supplies raw materials and assists in the marketing and
sales of the communitys finished products.
Alaska believes that providing decent homes and livelihood programs marks the beginning of the
transformation of a person, a family, and a community towards progress and development. Long after the
last brick has been laid, Alaska Milk will continue to support its adopted community assuring them not
only of a roofed community but also a brighter future.
To promote good nutrition for kids, Alaska Milk Corporation has formed
ties with Childrens Hour as well. Company employees and even Alaska Aces
players and coaching staff are invited to donate a percentage of their salaries to
the fund.
Childrens Hour
Alaska Milk looks forward to a continuing partnership with Childrens Hour in making the world a better
place, one hour at a time.
Alaska believes that sports play an important role in instilling the values
of discipline, hard work, team work and determination among the youth. These
fundamental values develop character and are necessary attributes for success
as much as good health and proper nutrition. Alaskas Sports Development
Program, through the ALASKA POWER CAMP, is a vehicle to get the youth to
develop their skills in basketball and football.
MARKETING
Alaska is a milk brand thats originally from the Netherlands. For many
years, Alaska products were imported into the country. But in 1972, Alaska
Milk Corporation decided to produce one product locally the evaporated filled
milk. Eventually, they proceeded to manufacture other products in the local
plant. But all throughout, quality has always been the brands topmost
priority. It is assured in every pack of Alaska.
Beyond its products, Alaska also provides emotional benefits to its
consumers. It is caring, trustworthy and good for the whole family. Then and
now, the brand has always stood for health and nutrition. This is encapsulated
in the brand line Sa sustansyat lasa wala pa ring tatalo sa Alaska. Aside
from being tasty and nutritious, Alaska is also highly affordable. No wonder
millions have made Alaska milk products part of their daily life.
Then with the creation of the Alaska Aces, the companys basketball
team, the brand has become highly associated with sports. This helped create
an image of a healthy, active and sports-oriented lifestyle for the brand.
But in the heart of consumers, the picture of a healthy and happy boy on
the pack is still the most well-known brand symbol. It embodies what Alaska is
all about and the role it plays in the lives of consumers.
Alaska guarantees its customers that all products are made with the best
ingredients and delivered to the market in top quality. Alaska has a new seal of
quality signifying a renewed vigor in providing its customers with the best and
freshest products.
PRODUCTS
AMC has three (3) principal lines of business, namely, liquid canned milk
(evaporated and sweetened condensed milk), powdered filled milk and
UHT/Ready-to-Drink (RTD) milk (fresh, low-fat and chocolate-flavored), and
UHT/Ready-to-Use All-Purpose Cream.
OTHER PRODUCTS
ALPINE STERILIZED
LIBERTY CONDENSADA
STRATEGIC ALLIANCES
Today, Alaska Milk holds a dominant position in the liquid canned milk
category following the acquisition/licensing in 2007 of the liquid canned milk
brands of Socit Des Produits Nestl S.A., which includes the Alpine, Liberty,
Krem-Top, Carnation and Milkmaid brands.
excellent
ingredient
for
sweets
and
desserts.
Carnation Evap and
Carnation Condensada
CHAPTER II
PEST ANALYSIS
POLITICAL
Batas Pambansa Blg. 68- The Corporation Code of the Philippines:
A corporation is an artificial being created by operation of law, having the
right of succession and the powers, attributes and properties expressly
authorized by law or incident to its existence.
R.A. No. 8424- Tax Reform Act of 1997:
It is the policy that promote sustainable economic growth through the
rationalization of the internal revenue tax system, to include tax
administration; to provide as much as possible an equitable relief to a
greater number of taxpayers and to create a robust environment for
business to enable firms to compete in regional as well as global market.
R.A. No. 7394- Consumer Act of the Philippines:
The policy that protect the interest of the consumer, promote his general
welfare and establish standards of conduct for business and industry.
Food and Drug Administration (FDA)- The
FDA
has
the
authority
to
license, monitor, and regulate the flow of food, drugs, cosmetics, medical
devices and household hazardous waste in the country. The FDAs main
goal is to ensure the health and safety of food and drugs made available
to the public through compliance of manufacturers, distributors,
advertiser and retailers to health rules and regulations and standards of
quality. For consumers to make informed choices all food manufacturers,
traders and distributors are enjoined to revise their labels and labeling
materials to reflect the Front-of-Pack (FOP) label for energy or calories
following FDA Circular No. 2012-015. The FOP labels are expected to be
Environmental
Management
Bureau
(EMB)
implemented
the
Department
of
Environment
and
Natural
Resources
(DENR)
ECONOMIC
Competition:
The Nestle Philippines Inc. continues to dominate the drinking milk
sector in 2012 and to hold nearly 60% of the drinking milk value sales in
2011.
Exchange Rate:
It is the value of one countrys currency in terms of another currency
which is determined in the foreign exchange market. Most trades are to
or from the local currency.
A market-based exchange rate will change whenever the values of either
of the two component currencies change. A currency will tend to become
more valuable whenever demand for it is greater than the available
supply. The demand is highly correlated to a countrys level of business
activity, gross domestic product (GDP) and employment level.
Inflation Rate:
Inflation rate in August 2013 was at 2.10%. The decrease in the inflation
rate from 2.50% in July 2013 to 2.10% the following month is mainly
due to lower cost of food, housing and transport.
SOCIO-CULTURAL
Age Distribution:
The age factor is used when evaluating consumer choice. The younger
generation is leaning more towards new and fun products.
Health Consciousness:
The older generation generally is more health conscious and tends to
consider nutritional factors among products. Furthermore, dieting has
become a trend which forces the industry to create products under these
consumer preferences.
Social Media:
The use of social media outlets (i.e., Facebook, Twitter, Instagram) has
kept consumers directly connected to the products/brands. The use of
the social media lowers the cost of advertising while increasing the reach
of its market segment.
Consumer Choice:
Endorsements, commercials and advertisements with the use of
celebrities have become more important for the younger generation of
patrons. Consumers, particularly the younger generation, tend to follow
trends and fads.
TECHNOLOGICAL
Automation:
Technological advances increase the utility of employees and capital,
thus increasing productivity. Technology can help improve production
efficiency. However, high cost for new technology could also be a barrier
to entry for new competitors.
Technological advancement help create new brands and product line to
meet consumer preferences such as new flavors, sugar-free or diet
sweeteners to meet the changing customer style, preferences and taste.
Accessibility of social media through provides consumer awareness,
brand identity and promotion.
CHAPTER III
PORTERS FIVE FORCES
Threat of
New
Entrants
(+)
Bargaining
Power of
Suppliers
Competitive Rivalry
Bargaining
Power of
Buyers
(-)
(-)
(+)
Threat of
Substitution
(-)
THREAT OF SUBSTITUTES
Customers would not incur much cost in switching to substitutes and
easily find a similar product.
Consumers prefer healthy alternative and substitute products.
There are substitute products available for lactose intolerant consumers
such as yoghurt.
Customers are not likely to go for substitutes because brand name
loyalty is a very strong competitive pressure in this industry.
Companies have extensive product lines such as low-fat or non-fat milk
under the dairy product to still capture and cater to the preference of
these different market segments.
New Zealand and Australia are the top exporters of milk and dairy
products to the Philippines taking some 58% and 66% of total dairy
import volume and value.
Threat of substitutes is relatively high given that imported substitute
products are made available with low switching cost taking more than 50%
of the market share.
COMPETITIVE RIVALRY
The fixed costs act as a firm barrier to entry and can include costs for
warehouses, trucks and labor.
Establishment of new processing facilities/plants in various parts of the
country (Zambales, Isabela and Camarines Sur).
Steady growth of local dairy production and processing.
There are significant brand identities among the firms in the industry,
which is why brand names are an important competitive edge for new
businesses.
There is no need for significant customer-producer interaction since
customers purchase products based mainly on taste.
Market shares in the industry are mainly taken up by imported products.
There is a lack of product differentiation.
The only cost to switching would be a different taste, appearance and
appeal.
The change in consumers taste and lifestyle would affect the market
share and thus, companies would have to work on adapting and
responding to these changes such as offering low-fat or fat free milk
products.
The use of celebrities and famous personalities to endorse products.
Providing products for an economically diverse consumer base under
brands that stand for quality and are trusted household names.
Companies often provide incentives/promotions (i.e., raffle draws) to
customers which can sway customers to choose a particular brand.
Nestle Philippines increased its capacity to produce growing up milk for
the local and the Association of Southeast Asian Nation (ASEAN) market.
Nestle Philippines continue to market its brand aggressively to maintain
its leadership in drinking milk.
Competitive rivalry is high for the milk industry with Nestle Philippines
leading the drinking milk sector with a higher market share.
CHAPTER IV
CONCLUSION
In
consideration
of
the
factors
affecting
the
beverage
industry
particularly the drinking milk sector as provided in the PEST analysis and
Porters Five (5) Forces, it could be said that the industry is very competitive
with a high threat of substitute products. However, it would be difficult for new
firms to enter the industry given that it is capital extensive and consumers are
mostly brand loyal. The brand loyalty of consumers is an advantage for the
established firms such as AMC and Nestle Philippines, Inc. who have extensive
product lines which may cater to the different market segment that is not
captured by the dairy/milk beverage products.
The growth in the milk beverage industry is steady over the years
through technological advancement with the establishment of new processing
facilities/plants in the country, increase in local dairy production and
exportation of dairy products to neighboring countries by leading companies
such as Nestle Philippines, Inc. Moreover, the steady growth of AMC in
pursuing its vision to become a leading company is attributed to its
competitiveness in product development ensuring quality products that cater to
the needs and meet the satisfaction of its consumers who is now becoming
more health conscious. Further, the forging of alliances and expansion of
product lines is an advantage for the company considering the tight
competition with rival firms. AMC will continue to expand and grow having
established product lines in the drinking milk sector of the industry over the
past 41 years of it being one of the leading industry players.
REFERENCES
National Dairy Authority, Dairy Situationer
Competitive Issues in the Dairy Industry: The Pending DFA/NDH/Hood Transaction
Labor Code of the Philippines
Trading Economics
A Brief on the Processed Food and Beverage Industry in the Philippines, 2011
1http://www.alaskamilk.com/v2/
http://www.fda.gov.ph/
http://www.lawphil.net
http://www.euromonitor.com/drinking-milk-products-in-the-philippines/report
(December 2012 report)
http://www.forbes.com/sites/daniellegould/2013/08/16/technology-will-drive-foodindustry-growth-finds-kpmg-survey/