Professional Documents
Culture Documents
FOR
ISO 9001:2008 / KS Q 9001:2009
CONTROLLED
UNCONTROLLED
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QUALITY MANAGEMENT
MANUAL
Contents
0.1
Revision Status
0.2
Quality Policy
0.3
M-QM-001E
Rev. No.
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Rev. Date
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Page No.
2 OF 75
.............. 2
.............. 3
.
.............. 4
1.1
1.2
.............. 7
.............. 8
2.1
2.2
2.3
2.4
2.5
2.6
Management Responsibility
Management Commitment
Customer Focus
Quality Policy
Planning
Responsibility, Authority and communication
Management Review
.............. 13
.............. 13
.............. 13
.............. 13
.............. 14
.............. 21
2.0
3.0
Doc. No.
Resource Management
3.1
Provision of Resources
3.2
Human Resources
3.3
Infrastructure and Work Environment
.............. 23
.............. 23
.............. 24
4.0
Product Realization
4.1 Planning of Product Realization
.............. 26
4.2 Customer-related Processes
.............. 26
4.3 Design and Development
.............. 28
4.4 Purchasing
.............. 32
4.5 Production and Service Provision
.............. 34
4.6 Control of Monitoring and Measuring Devices
.............. 39
5.0
Rev. No.
Date
23
2012. 05.25
.............. 42
.............. 42
.............. 49
.............. 51
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QUALITY MANAGEMENT
MANUAL
Contents
Doc. No.
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reorganization.
3) quality audits responsibility rights was changed.
22
2010. 1.20
21
2009. 5.12
20
2008. 4.18
19
2007. 3.5
18
2006. 2.8
17
2005. 8.18
16
2004. 8.20
15
2004. 3.15
14
2003. 3.20
13
2002. 9.10
12
2002. 5.30
11
2002. 1.21
10
2001. 3.15
2000. 5.31
1999. 4.30
1998. 5.30
1997.10.11
. Partial revision
1997. 5. 7
. Partial revision
1996. 7.10
. Partial revision
1995.11.23
. Partial revision
1995. 4.11
. General revision
1993.10.21
. Partial revision
1993. 8.30
. First issue
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QUALITY MANAGEMENT
MANUAL
0.2 Quality Policy
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QUALITY MANAGEMENT
MANUAL
0.3 Term and Definitions
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Audit
Systematic, independent and documented process for obtaining audit evidence and evaluating it
objectively to determine the extents to which audit criteria are fulfilled.
Objective Evidence
Data supporting the existence or verifying something obtained through observation, measurement,
test or other means.
Inspection
Conformity of evaluation by observation and judgment accompanied by measurement, testing or
gauging
Verification
Confirmations, through the provision of objective evidence, that specified requirements have been
fulfilled.
Review
Activity undertaken to determine the suitability, adequacy and effectiveness of the subject matter to
achieve established objectives.
DIC
Daelim Industrial Co., Ltd.
Customer Document
Tender/Contract documents including Specifications and Drawings.
Team
The organization work unit of Division, office and the institute of Daelim Industrial Company, all that
is called Team.
Nonconformity
Non-Fulfillment of a requirement
Service
Results generated by activities at the interface between the DIC and the customer and by DIC's
internal activities to meet the customer needs.
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QUALITY MANAGEMENT
MANUAL
0.3 Term and Definitions
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QUALITY MANAGEMENT
MANUAL
0.3 Term and Definitions
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Document specifying which procedures and associated resources shall be applied by whom and
when to a specific project, product, process or contract.
Quality Management System
Management system to direct and control an organization with regard to quality
Quality Policy
Overall intentions and direction of an organization related to quality, as formally expressed by top
management.
Process
An activity or set of activities using resources, and managed in order to enable the transformation
of inputs into outputs
Project
Unique process consisting of a set of coordinated and controlled activities with start and finish
dates, undertaken to achieve an objective conforming to specific requirements, including the
constraints of time, cost and resources.
Subcontractor
Organization who supplies products or services to DIC
* Reference shall be made to ISO 9000:2008 (Quality management system -Fundamentals and
vocabulary) for terms and definitions not shown in this chapter.
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QUALITY MANAGEMENT
MANUAL
1.0. Quality Management System
1.0
1.1
1.1.1.
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General
1) Daelim (DIC) establishes and applies process-based quality management
system promoted in ISO 9001:2008/KS Q 9001:2009.
2) The Quality management system consists of the processes for management
activities, provision of resources, product realization, measurement, analysis
and continual improvement needed to provide products which meet
customer requirements and is specified in the quality management manual.
3) DIC's quality management system shall be applied to all the processes
including identification of customer requirements, proposal, design,
procurement, construction, start-up, turnover and services.
4) In case of outsourcing any processes affecting products and service
conformity with requirements, The type and extent of control to be applied
to these outsourced processes shall be controlled to meet to the
requirements specified in the manual
5) All personnel of DIC shall be responsible for trying to prevent nonconformities by carrying out their work in accordance with procedures and
reporting problems needed to be corrected or improved to a person in
charge of them.
1.1.2
Applicable Code
1) This manual is prepared in accordance with ISO 9001:2008/KS Q 9001:2009
and shall be revised after approval of DIC's quality management representative if
necessary.
1.2
1.2.1
Head Office
Project
Client's Requirement
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QUALITY MANAGEMENT
MANUAL
1.0. Quality Management System
Work Procedure
Technical
Instruction
Standard
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1.2.2.1
1.2.2.2
1.2.2.3
1.2.2.4
Technical standard shall includes DIC's technical standard for design and
construction.
1.2.2.5
1.2.2.6
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1.2.2.7
1.2.2.8
1.2.2.9
Inspection & Test Plan shall be prepared to execute the necessary Inspection &
Test, to verify that Product Manufacturing or Installation Work satisfy the
specification.
1.2.2.10
Reference
1) Company Standard Control Procedure (P-GN-001)
1.2.3
Control of documents
1.2.3.1
1.2.3.2 General
1) The document and records to be controlled are as follows, but not limited
to
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QUALITY MANAGEMENT
MANUAL
1.0. Quality Management System
1.2.3.4
1.2.3.5
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QUALITY MANAGEMENT
MANUAL
1.0. Quality Management System
References
1) Document Control Procedure
2) Document Control Procedure(site)
3) EDMS Management Procedure
1.2.4
(P-GN-002E)
(P-GN-055E)
(P-GN-004)
Control of records
1.2.4.1
1.2.4.2
General
1) Quality records shall be identifiable, legible and readily retrievable.
2) Quality records of pertinent supplier and sub-contractor shall be controlled
as an element of DIC's quality records.
3) Quality records may be in the form of any type of media, such as hard
copy or electronic media.
1.2.4.3
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QUALITY MANAGEMENT
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1.0. Quality Management System
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1.2.4.5
time.
1.2.4.6
1.2.4.7
References
1) Quality Record Control Procedure
(P-QM-501E)
2) Construction Completion Report Preparing Procedure
(P-TR302E)
3) EDMS Management Procedure
(P-GN-004)
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QUALITY MANAGEMENT
MANUAL
2.0. Management Responsibility
2.0
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Management Responsibility
2.1
Management Commitment
Top management shall ensure the following to establish, implement and
assess the quality management system, and maintain its effectiveness through
continual improvement.
1) Providing guidelines for meeting customers as well as statutory and
regulatory requirements.
2) Ensuring quality policy and quality objectives meeting the quality policy are
established
3) Continual improvement of the quality management system through
management review at planned intervals.
4) Securing management resources and effective operation of it for continual
improvement of processes and working environment.
2.2
Customer Focus
Top management shall ensure that the criteria and method is determined and
implemented according to which processes are identified and timely reflected
on DIC's products and services to meet customer requirements and
expectations as well as statutory and regulatory requirements.
2.3
Quality Policy
Top management shall ensure that the quality policy
1) is appropriate to the purpose of DIC.
2) includes a commitment to comply with requirements and continually
improve the effectiveness of the quality management system
3) providing a framework for establishing and reviewing quality objectives.
4) is communicated and understood within DIC.
5) is reviewed for continual suitability.
2.4
Planning
2.4.1
Quality policy
2.4.1.1
Relevant organizations division, office, team, site shall establish their quality
objectives in accordance with quality policy.
2.4.1.2
The quality objectives shall be documented, measurable and consistent with the
quality policy
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QUALITY MANAGEMENT
MANUAL
2.0. Management Responsibility
2.4.1.3
2.4.2
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2.4.2.1
2.4.2.2
Top management shall ensure that the plan and method for achieving the
quality objectives is established and that the quality management system is
implemented by reviewing the adequacy of management resources.
The quality management system shall be revised reflecting the requirements
and expectations of customers and interested parties, but should be
controlled so as not to have effect on the operation of the system.
2.5
2.5.1
General
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MANUAL
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2.5.3
Company Organization
2.5.3.1
Plant Q-HSE
Corporate Management
Civil Business Division
Building & Housing Business Division
Division
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Quality Management
QUALITY MANAGEMENT
MANUAL
2.0. Management Responsibility
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QUALITY MANAGEMENT
MANUAL
2.0. Management Responsibility
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QUALITY MANAGEMENT
MANUAL
2.0. Management Responsibility
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QUALITY MANAGEMENT
MANUAL
2.0. Management Responsibility
Project Engineer
Lead Engineer
Project controller
QM Team Leader
2.5.3.2
Project Manager
Material
Procurement
Manager
Inspection
Lead Engineer
Project Quality
Each division team leader in charge of quality task Manager
(PQM)
Construction
Manager
Construction
Quality
Manager
(CQM)
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Start-up
Manager
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Field Control
Manager (FCM)
QM Team
Field Engineering
Manager (FEM)
Mechanical
Civil
Each Div.
personnel in charge of quality
HVAC
Architecture
Electrical
Material
Project Control
Team
Head Office
Construction
Manager (CM)
Site
Construction
Superintendent (CS)
Labor Control
Accounting
No part of this document may be circulated, quoted, or reproduced without prior written approval from Daelim.
Administrative
Manager (AM)
QUALITY MANAGEMENT
MANUAL
2.0. Management Responsibility
<Legend>
Communication
And cooperation
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2.5.4
Internal Communication
2.5.4.1
2.5.4.2
2.6
Management Review
2.6.1
General
2.6.1.1
2.6.1.2
2.6.2
2.6.2.1
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QUALITY MANAGEMENT
MANUAL
2.0. Management Responsibility
2.6.3
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2.6.3.1
Output from the management review shall include any decisions and actions
related to
1) revision of quality policies and quality objectives
2) improvement of the effectiveness of the quality management system and
its processes,
3) improvement of product related to customer requirements,
4) resource needs
2.6.3.2
2.6.3.3
2.6.4
(P-PL-023E)
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QUALITY MANAGEMENT
MANUAL
3.0. Resource Management
3.0
Resource Management
3.1
Provision of Resources
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Human Resources
3.2.1
3.2.2
3.2.2.1
3.2.2.2
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3.0. Resource Management
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competence and the necessary competence, implement the training plan and
where applicable,
provide training or take other actions to achieve the necessary competence.
3) Personnel carrying out internal verification of measuring equipment, inspection
and test shall be trained on the work prior to assignment of the work in
accordance with procedure.
4) The depth of understanding and effectiveness of training shall be controlled
and identified through questionnaires or evaluation for the training for
qualification.
5) In case that additional training is needed on account of change of work level
or customer requirements, relevant department managers shall implement
adequate training to the personnel in charge.
6) Personnel assigned to the specified activities such as follows shall be
qualified on the basis of education, training, skills and experience.
1
2
special process.
inspection and test
quality audit
design
References
1) Training Procedure
2) Process Control Procedure
3) NDE Personnel Qualification Procedure
3.3
3.3.1
(P-HM-101E)
(P-CN-104E)
(P-HM-205E)
Team leader shall determine and provide the following infrastructures and
maintain them to be utilized effectively.
1) process equipment and operating software
2) supporting services such as maintenance, transport, supporting information
systems communications
3) other auxiliary facilities
3.3.2
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3.0. Resource Management
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1) Information system using internet and intranet (Chorus) shall be provided and
controlled so that necessary information could be available at all times and on
time for work efficiency, enhancing knowledge level of DIC's personnel and
customers by sharing of informations, and important information shall be
protected and safeguarded with appropriate control systems.
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4.0. Product Realization
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2) Team leader shall control and provide the latest data and information by
periodically reviewing and revising those used in company work.
3.3.3
Work Environment
DIC shall identify and determine the work environment related to facilities,
equipment, information system, physical, environmental and other factors(such as
noise, temperature, humidity, lighting, or weather) needed to achieve conformity
to product requirements and enhance work efficiency, and may change ,if
necessary.
4.0
4.1
Product Realization
Planning of Product Realization
4.1.1
4.1.2
4.1.3
4.1.4
4.2
Project quality plan shall be distributed after review and approval by relevant
organization, and be revised after periodical review for effectiveness as
appropriate.
Output from quality plan which ensures the product and services meet customer
requirements shall be controlled in accordance with para. 1.2.4.
Customer-related Processes
4.2.1
Determination of requirements related to the products and
services
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DIC shall identify and determine the following to supply products and services
which meets customer requirements.
1) customer requirements including the requirements for the delivery and postdelivery activities(Post-delivery activities include, for example, actions under
warranty provisions, contractual obligations such as maintenance services,
and supplementary services such as recycling or final disposal)
2) requirement not stated by the customer but necessary for specified or
intended use, where known
3) statutory and regulatory requirements applicable to the product.
4) any additional requirements not requested by customer but considered
necessary by DIC
4.2.2
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9) Records of the results of the contract review and actions arising from the
review shall be maintained according to para. 1.2.4
4.2.3
Customer Communication
1) For the communication with customers, the following means shall be used,
but not limited to
- formal letter, telephone or fax.
- meeting or seminar
- briefing or electronic media (internet, e-mail) etc.
4.3.1
4.3.1.3
different
be
4.3.1.4
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QUALITY MANAGEMENT
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4.0. Product Realization
4.3.1.5
Construction Manager
1) requesting design change, if necessary.
4.3.2
General
4.3.2.1
in
Each design Teams of head office shall control the design activities
accordance with the "Design Control Procedure(P-DS-001E)".
4.3.2.2
design
accordance
design
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QUALITY MANAGEMENT
MANUAL
4.0. Product Realization
4.3.4
4.3.4.1
reflected on
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Design Input
Design input related to product requirements shall be identified,
the design plan and controlled in accordance to para. 1.2.4.
4.3.4.2
4.3.4.3
be
4.3.5
Design Output
4.3.5.1
4.3.5.2
service
proper
4.3.5.3
relevant
4.3.6
provision.
3) contain or reference product acceptance criteria
4) specify the characteristics of design that are crucial to the safe and
functioning of the product.(such as, operating, storage, handling,
maintenance and disposal requirements)
Design output shall be reviewed and approved prior to release by
Team leader
Design Review
4.3.6.1
4.3.6.2
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QUALITY MANAGEMENT
MANUAL
4.0. Product Realization
recorded
4.3.6.3
participate in
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and maintained.
Design review at appropriate stages shall be conducted by responsible
persons of all functions concerned and external specialists may
design review, if necessary.
4.3.6.4
Design Verification
4.3.7.1
performed to
evidence.
4.3.7.2
the
4.3.7.3
maintained
4.3.8
ensure that the design stage output meets the design stage input
requirements through examination and provision of objective
Design verification shall be performed by means of one or more of
following ;
1) performing alternative calculations.
2) comparing the new design with similar proven design, if available.
3) undertaking tests and demonstrations.
4) reviewing the design stages documents before release.
The means of design verification performed shall be recorded and
in accordance with para. 1.2.4
Design Validation
4.3.8.1
to
used for
4.3.8.2
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4.3.9
4.3.9.1
specifically
Design Changes
Design changes shall be reviewed and approved by the same
personnel/organization that performed the original design unless
designated otherwise.
4.3.9.2
approved
4.3.9.3
4.3.9.4
4.3.9.5
4.3.10
References
1) Plant Design Control Procedure
2) Architectural Design Control Instruction
4.4
(P-DS-002)
(I-DS-003)
Purchasing
4.4.1
4.4.1.1
4.4.1.2
4.4.1.3
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QUALITY MANAGEMENT
MANUAL
4.0. Product Realization
performed by
4.4.1.4
4.4.1.5
4.4.2
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4.4.2.1
4.4.2.2
4.4.2.3
Important materials shall be purchased through company-wise marketresearch, demands estimation and supply schedule.
4.4.3
4.4.3.1
on
including
4.4.3.2
4.4.3.4
The record of the results of subcontractor evaluation and the action taken
from it shall be maintained in accordance with par. 1.2.4.
4.4.4
4.4.4..1
including the
Purchasing Documents
Purchasing documents shall describe clearly the requirements,
following, where applicable :
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4.4.5.3
References
1) Material Procurement Control Procedure
(P-MM-
(P-MM-207)
(P-SU-002E)
(P-SU-101E)
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QUALITY MANAGEMENT
MANUAL
4.0. Product Realization
M-QM-001E
Rev. No.
22
Rev. Date
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102E)
201E)
303)
4.5
Doc. No.
(P-SU-
(P-QM-
4.5.1.1
processes
specifications
contract
4.5.1.2
to
according
installation and
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QUALITY MANAGEMENT
MANUAL
4.0. Product Realization
Doc. No.
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done
the
characteristic of product.
provide documents for work criteria (drawings, specifications etc.)
and
materials and
processes of
of this
service
the
regulations.
other
activities
management
continual
4.5.2
4.5.2.1
validation,
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QUALITY MANAGEMENT
MANUAL
4.0. Product Realization
achieve
4.5.2.2
General
1) Any processes for production and services provision where the resulting
output cannot be verified by subsequent monitoring or measurement is
called special processes which
need validation and this includes any processes where deficiencies
become
apparent only after the product is in use or the service has been
delivered.
Special processes include but not limited to the following :
welding
heat treatment
nondestructive testing
special painting
water proofing
comply
3) The special processes shall be performed by the personnel who are qualified
in accordance with the "Process Control Procedure(P-CN-104E)"and "NDE
Personnel Qualification Procedure(P-MM-205E)".
4) Records for qualified processes, equipment and personnel shall be controlled
in accordance with the "Quality Record Control Procedure
(P-QM-501E)".
4.5.2.3
References
1) Process Control Qualification Procedure
2) NDE Personnel Qualification Procedure
4.5.3
4.5.3.1
(P-CN-104E)
(P-HM-205E)
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QUALITY MANAGEMENT
MANUAL
4.0. Product Realization
maintained by
are
project
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1) Project Manager
ensuring that the system is systematically controlled and
comprehending the product for which identification and traceability
required and establishing concerned procedure, if necessary, during
period.
2) Supplier/Sub-contractor
maintaining product identification and traceability by identifying the
product during manufacturing, shipping and erection at the site.
3) Construction Manager
comprehending the product whose identification and traceability are
required and establishing concerned procedures, if necessary.
4) Construction Superintendent/Material Manager
maintaining the identification and traceability of product as
established
4.5.3.2
procedures.
General
1) DIC shall procedure for identification and traceability of product
establish
specification,
using
items/materials
relevant
shall have
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4.0. Product Realization
Doc. No.
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References
1) Product Identification and traceability
(P-MM-110E)
2) Material Control Procedure (C)
(P-MM-101E)
3) EPC Plant Material Control Procedure (Site) (P-MM-104E)
4.5.4
4.5.4.1
Customer property
Responsibility and Authority
1) Project Manager/Construction Manager
preparing and maintaining the client supplied products list based
on the contract document.
reviewing and confirming the overage, shortage and damage
reports, and transmitting such reports to the Client for appropriate
action.
4.5.4.2
General
1) Customer property provided for use or incorporation into product can be the
following, but not limited to :
design output (drawing, specification etc.)
Items/materials, equipment or monitoring and measuring device
for construction
codes/regulations applicable to a project
computer software and intellectual property
personal data
controlled,
maintain
4.5.4.3
abnormal
Quality Records
Records of report related to Customer supplied product that has
conditions shall be controlled in accordance with para. 1.2.4
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QUALITY MANAGEMENT
MANUAL
4.0. Product Realization
4.5.4.4
(P-MM-101E)
(P-MM-104E)
105E)
4.5.5
4.5.5.1
delivery of
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References
1) Material Control Procedure
2) EPC Plant Material Control Procedure (site)
3) Customer Supplied Product Control Procedure
(P-MM-
Preservation of Product
Responsibility and Authority
1) Inspector
ensuring that handling, storage, packaging, preservation and
products fulfill specified procedures.
2) Construction Manager (CM)
controlling processes in accordance with the "Handling, Storage,
Packaging,
of
4.5.5.2
be
delivery of
General
1) Where necessary, applicable procedures or work instructions shall
provided for the handling, storage, packaging, preservation and
product.
of
4.5.5.3
input and
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4.0. Product Realization
Doc. No.
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contamination.
4.5.5.4
Storage
condition shall
loss of
product.
2) Receipt to and dispatch from storage area of product shall be
regulated and controlled with appropriate methods.
3) For proper maintenance of product condition during storage,
periodic
4.5.5.5
processes to
are
4.5.5.6
order to
identification,
Delivery
Any product, after final inspection and test, shall be protected from
the
quality
4.5.5.8
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QUALITY MANAGEMENT
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4.0. Product Realization
Doc. No.
M-QM-001E
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(P-MM-
111E)
4.6
and the
status of
4.6.1.2
prior to
4.6.2
4.6.2.1
suitable
4.6.2.2
4.6.2.3
needed.
include its
for use.
4.6.3
4.6.3.1
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QUALITY MANAGEMENT
MANUAL
4.0. Product Realization
shall
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intervals
standards
and
validity of
countermeasure
to
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MANUAL
5.0. Measurement, Analysis and
Improvement
Doc. No.
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(P-QM-302E)
5.0
5.1
General
5.1.1
5.1.2
5.1.3
pareto diagram
cause and effect diagram
check sheet
graph and control diagram
histogram
scatter diagram
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MANUAL
5.0. Measurement, Analysis and
Improvement
Doc. No.
M-QM-001E
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5.2.1
Customer Satisfaction
5.2.1.1
5.2.1.2
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QUALITY MANAGEMENT
MANUAL
5.0. Measurement, Analysis and
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5.2.2
Doc. No.
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Quality Audit
5.2.2.1
5.2.2.2
General
1) Quality audit shall be carried out in accordance with procedure
specified for each project or Team being audited to confirm the conformity to
the requirements of the quality management system and its effective
implementation and maintenance.
2) Quality audits shall be carried out by the personnel who are qualified in
accordance with the "Auditor Qualification Procedure (P-HM-201E)".
3) The results of quality audits shall be used for an integral part of
management review activities.
4) Site quality monitoring in Division shall be carried out in accordance with
the "Quality Audit Procedure (P-QM-201E)".
5.2.2.3
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Doc. No.
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1) quality audit shall be scheduled on the basis of the status and importance
of the activities to be audited and the result of previous audit and shall be
carried out once every two years at a minimum.
2) Audit plan shall be prepared to include the purpose and scope of the audit,
related documents, audit personnel, time schedule, organization being
audited and other information on audit process.
3) An unscheduled quality audit may be carried out, when it is required, in
addition to schedule quality audit.
4) Lead Auditor shall prepare Quality Audit Checklist to evaluate whether the
specified requirements of quality management system are implemented.
5.2.2.4
5.2.2.5
Corrective Action
1) The audited organization shall inform the Lead auditor of a written plan
and results of corrective action.
2) The adequacy of the corrective action for the audit findings proposed by
the audited organization shall be evaluated and approved by the Lead
Auditor, and the audited organization shall implement the corrective action
as approved.
3) The Lead Auditor shall verify the implementation and effectiveness of the
corrective action through follow-up action.
5.2.2.6
Audit Report
1) The lead auditor shall prepare the Quality Audit Report and the report shall
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Doc. No.
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The quality audit records shall be controlled in accordance with para. 1.2.4.
References
1) Quality Audit Procedure
2) Auditor Qualification Procedure
5.2.3
(P-QM-201E)
(P-HM-201E)
5.2.3.1
5.2.3.2
5.2.3.3
Team Leader shall monitor and measure the status of work progress and the
conformity of the results according to "Company Standard Control
Procedure (P-GN-001)"
5.2.3.4
Construction Manager shall monitor and measure the status of work progress
and the conformity of the results according to "Procedure for Self
Assessment of Field Quality (P-QM-002)"
5.2.3.5
5.2.3.6
5.2.3.7
References
1) Company Standard Control Procedure
(P-GN-001)
2) Procedure for Self Assessment of Field Quality
5.2.4
(P-QM-002)
5.2.4.1
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QUALITY MANAGEMENT
MANUAL
5.0. Measurement, Analysis and
Improvement
Doc. No.
M-QM-001E
Rev. No.
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Rev. Date
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General
1) The personnel who perform inspection and testing shall be qualified in
accordance with the "Inspection and Testing Control Procedure (P-QM301E)", "Inspector Qualification (P-HM-202E)" and "Qualification and
Registration of Inspection sub-contractor. (P-SU-301E)".
2) Inspection and test plan shall be prepared considering the work property
of Project, on the basis of regulations and Customer's requirements.
3) The hold point and witness point for the inspection and test activities may
be designated on the inspection and test plan.
4) Any nonconformity found out during the inspection and testing shall be
controlled in accordance with the "5.3 Control of Nonconforming Product".
5.2.4.3
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QUALITY MANAGEMENT
MANUAL
5.0. Measurement, Analysis and
Improvement
Doc. No.
M-QM-001E
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5.2.4.5
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Doc. No.
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5.2.4.8
5.3.1
5.3.1.1
5.3.1.2
5.3.1.3
Project Manager
1) Overall control and disposition of the nonconforming product.
Project Quality Manager (PQM)
1) Verifying the disposition, and taking preventive action to avoid the
recurrence of the nonconformance, if necessary.
Inspection Lead Engineer
1) Performing activities according to the "Nonconformance Control of
Purchased Product (p-QM-402E)".
5.3.1.4
Construction Manager
1) Performing activities according to the "Nonconforming Product Control
Procedure (P-QM-403E)".
5.3.1.5
5.3.2
General
5.3.2.1
5.3.2.2
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5.0. Measurement, Analysis and
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Doc. No.
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5.3.3.1
5.3.3.2
5.3.3.3
5.3.4
5.3.4.1
5.3.4.2
5.3.4.3
5.3.4.4
5.3.5
Conditional Release
5.3.5.1
5.3.5.2
5.3.6
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MANUAL
5.0. Measurement, Analysis and
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5.3.6.1
5.3.7
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5.4
Analysis of Data
5.4.1
5.4.2
5.4.3
5.4.4
The organization in charge of a specific data analysis shall review the result
from relevant organization to determine and take additional follow-up action.
5.4.5
Reference
1) Data Analysis Procedure (P-QM-012)
5.5
Improvement
5.5.1
Continual Improvement
5.5.1.1
Team Leader shall review and utilize the following to continually improve the
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5.5.1.3
5.5.1.4
Team Leader shall work out a countermeasures or revise the plan if it is found
necessary through evaluating the status and results of the implementation.
5.5.2
5.5.2.1
5.5.2.2
General
1) The corrective action eliminating the causes of nonconformities in order to
prevent recurrence shall be appropriate to the effects of the
encountered, and the procedure shall include :
reviewing nonconformities (including customer complaint)
determining the cause of nonconformities
evaluating the need for action to ensure that nonconformities do not
recur
determining and implementing action needed
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5.5.2.4
5.5.3
(P-PL-023E)
(P-QM-010)
(P-QM-401E)
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