JOB DESCRIPTION

Section A Job Details

Name:
Job Title:

Network Analyst

Date: 14/01/15

Responsible To: Group Infrastructure Manager

Responsible For: NA

Section B - Job Purpose

Responsible for the and management and role ownership all networks at COMPANY sites Globally

Section C Key Functions of Job

Section D Measurement Criteria

Responsible for the configuration and management of the local/wide

area networks at all COMPANY sites (UK and Globally).
Responsible for the Group Cisco IPT phone system.
Responsible for backup / DR of all network devices.
Manage and support all external networking / suppliers.
Manage Firewall / VPN / Proxy configurations.
Manage internet based Mail and Web security solutions.
Manage network performance solutions as required ( Riverbed etc ).
Manage all software on networking equipment keeping all up to date.
Manage all network backups to ensure full recovery position in any
networking failure situation.
Manage and Support COMPANY servers as part of the infrastructure
team.
Manage SLAs to keep within scope.
Remotely manage equipment housed at all sites.
Define scope, plan and problem solve.
Deliver to project dates / timings.
Actively deliver Network Architecture Design to the highest spec.
Deliver future proof systems.
Develop strategy with the GI Manager for all current and future
COMPANY networking requirements.
Produce network statistics and reporting as required.
Own and resolve incidents and service requests to completion .
Monitor all traffic ( WAN and LAN ) for SLAs and problem solving.
Schedule administration / work on network within the scope of the
business working hours globally.
Provide support for systems out of the normal site hours.
Travel to all COMPANY sites where required.
Support all backups as part of the infrastructure team.
Initiate, Contribute, Build and Maintain the integrity of all IT
documentation and IT databases.
Any other tasks as requested by the GI Manager.
rd
Complete 3 line support tasks within job role.
Manage and drive changes required to ensure the robust delivery of
networking solutions through the business.
Full ownership / responsibility of the network scope within
COMPANY.
Section E Signatures
Job Holders
Managers
Name (Print):
Name (Print):
Job Holders
Signature:

1. Complete assigned tasks

within accepted
timescales / SLAs.
2. Deliver projects on time.
3. Own all functions of the
networking Analyst role
with support of the
infrastructure team.
4. Scheduled backup /
recovery process for all
networking devices.
5. Work within the
Infrastructure team Out
Of Hours call-out team.
6. Produce scheduled
reports on network
utilisation as agreed with
the GIM.
7. Ensure real-time
monitoring and visual
display of live systems.

Managers
Signature:

PERSON SPECIFICATION
1
FM-GRP-HR-009 - Issue 1 (CN1329)

Section A Specification Required

Essential

Desirable

Qualifications:

CISCO CCNP certified and experience to meet the

demands of the role.

CISCO IPT work experience that demonstrates a

high level of technical understanding and ability.

3yrs experience - CISCO CCNP certified and

experience to meet the demands of the role
3yrs experience - CISCO IPT work experience that
demonstrates a high level of technical understanding
and ability
CISCO experience that demonstrates a high level of
technical understanding and ability
Microsoft Server 2008 r2, 2003 operating systems
(current and legacy) Fully Competent
Planning / managing DR solutions
Managing 3rd party suppliers
Firewall / VPN and Proxy Configurations
Network management tools including Solarwinds,
wireshark, IPERF etc
Solarwinds network management / reporting tool
able to configure and manage
Management of BES Server environment

Experience:

Riverbed / WAN
accelerated environments

Skills:

Backup Systems Able to configure and manage

Communication Skills; High, Must communicate
issues related to networking with others who have a
lesser understanding
Experience of planning / managing DR solutions
Able to simplify technical jargon and deliver.
Able to multi task and work alone within a team.

Attributes:

General IT Knowledge High: Able to produce,

with/without instruction, within agreed time,
acceptable to quality standards.
Team Player

Able to work within an out of hours support team.

Travel to COMPANY site on work business.

Circumstances:

Section B Signature
Signed (Recruiting Manager):

Date:

FM-GRP-HR-009 - Issue 1 (CN1329)