Dr.

Karen Mishra

BUILDING TOTAL TRUST

Author, Speaker, Consultant & Coach

Karens passion is helping leaders and teams build
trust with each other and their customers through
more eec ve communica on.
Karen is a Business School Professor in Raleigh, NC.
MORE ABOUT KAREN
Karen is a widely published thought
leader, educator, and consultant in
the areas of trust, leadership, organiza onal change, and teamwork. She
was the youngest and rst female
Account Execu ve for the $75 million
Pepsi Cola Account. She has developed and taught execu ve programs
in leadership and organiza onal development with a number of leading
companies in the U.S. Some of the
rms she has worked with include
bioMerieux, Deutsche Bank, SC Johnson, Oshkosh Truck Corpora on,
Lenovo, and Two Men and a Truck,
Intl. She has also served as an execuve coach in Dukes Corporate Educaon program in Leadership Development.

KEYNOTE PRESENTATIONS
Building High-Trust Teams
Most work is accomplished through teamwork. Teams produce better products
when their members are accountable to each other. Accountability requires
greater mutual trust and more effective communication. Karen shares lessons
from her research, teaching and consulting to help teams build trust and communicate more effectively.
Building a Culture of Trust
Why are some leaders trusted and some are not? Karen profiles several leaders
who have achieved extraordinary results for themselves and their firms by building and sustaining a culture based on the ROCC of Trust. The ROCC of
Trust represents four fundamental ways in which individuals demonstrate to
others that they are trustworthy and worthy of loyalty and commitment.

The Importance of Internal Communication

Employees crave information from their managers
and trust them more when they have frequent conversations and receive regular feedback from them.
Karen shares ways in which leaders can cultivate a
Karen most recently served as Clinical culture of open and honest communication in order
Professor at Michigan State University to increase a culture of trust.
in the Broad College of Business. She
was instrumental in wri ng business
plans for two healthcare start-ups
which allowed them secure round A
nancing. She has served on the
boards of Leadership Winston-Salem,
Samaritan Ministries, the ARC, and a
privately held construc on rm.
She is a regular columnist for
Entrepreneur.com where she writes
about marke ng for small business.
Karen has an M.B.A .from the
University of Michigan Ross School of
Business and a Ph.D. from the University of North Carolina at Chapel Hill.

Contact: 517-802-8702
http://www.linkedin.com/in/drkarenmishra
@KarenMishra or TrustDr@gmail.com

Karens Books

High Trust Selling

The best way to increase sales is to develop partnerships with customers based on mutual trust. Customers will negotiate with confidence when their best
interests are considered and met.
Custom Presentations
Karens presentations can be tailored to the specific
needs of your organization, industry, or event.
Dr. Mishra applies innovative ways to engage students, and uses her great work
background to prepare them for the real
world. She is one of the few people who
once she enters your life, you never want
her to leave. Dr. Mishra is amazing.
Ricki M. Santilli
Acura Division, American Honda Motor Co. Inc.