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SECTION A (Demographic Profile)

1.

Gender:
Male

2.

Age:
21 30 years
41 50 years

31 40 years
51 58 years

Ethnicity
malay
Indian

5.

Femal
e

Chinese
Other

Academic Qualification
STPM
Bachelor Degree
Doctorate

Diploma
Master Degree
Other

4. Position
DG 29
DG 44
DG 52

DG 41
DG 48
Other

5. Length of service
< 1 year
6 10 years
16 20 years

1 5 years
11 15 years
> 20 years

Section B Job & Emotional Intelligence characteristics


Please rate the following characteristics accordingly
1. Responsibility
2. Involvement in decision making
3. Competence
4. Autonomy
5. recognition
6. personal and professional growth
7. new and different experiences
8. competition
9.accomplishment
10. status and position
11.career mobility
12. leadership opportunities
13. Sense of belonging
14.Financial security
15. Loyalty
Emotional Intelligence Characteristics in you
16. i am someone who is calm
17. i am someone who is creative
18. i am someone who can control my
emotion
19. i am a good decision maker
20. i am someone who is ambitious
21. i have self confident in myself
22. i am an optimistic person
23. i am a dependable person
24. i am a positive thinker person
25. i can handle my anger well
26. i can manage my time well
27. i can overcome my anxiety well
28. i can handle my stress well
29. i am consistent in completing my work
30. i am a highly motivated person
Job Characteristics needed for your satisfaction

Domain
EMOTIONAL INTELLIGENCE

Strongly
low

Very
disagree

low

Fair

disagree

high

Fair

Strongly
high

agree

Stron
agre

Self Awareness
I am a dependable person
I am very confident in my abilities as a person
Managing emotions
I effectively manage problems and difficult situations
I can quickly calm myself when something upsets me
Motivating Self
I feel my present work is satisfying
I have personal and work related goals to guide my
achievement
Empathy
I understand and patient with someone who has a lot
of emotions
I feel the emotions of others as they feel them

1
1

2
2

3
3

4
4

5
5

1
1

2
2

3
3

4
4

5
5

1
1

2
2

3
3

4
4

5
5

I am comfortable with all kind of people

I am using my whole body (body language) in


communicating
JOB SATISFACTION

The job requires high skills and knowledge


The job is not repetitive and dull
The job give opportunity for career
enhancement/advancement
The job is determined by management
The job achieve my short and long term goals
The job id interesting and challenging
The job is achievable and attainable
The job itself gives freedom and independence in
completing it.
The job increase my responsibility and commitment
The job based on my personal judgement and critical
thinking
MOTIVATION
Recognition
I have recognition on the work i do

1
1
1

2
2
2

3
3
3

4
4
4

5
5
5

1
1
1
1
1

2
2
2
2
2

3
3
3
3
3

4
4
4
4
4

5
5
5
5
5

1
1

2
2

3
3

4
4

5
5

3
3

4
4

5
5

3
3

4
4

5
5

Handling Relationship

I will be praised on the good job i have done


1
2
Task and job related
My task and job related that enhance my skills and
1
2
ability
I have no workload and job which do not related to
1
2
my task
Salary
My salary is relevant to my qualification and
1
2
experiences
My salary is competitive and meet my expectations
1
2
Management
Management give feedback to task i completed
1
2
Management have empathy and sympathy towards
1
2
employees
Colleague
My colleague are cooperative in term of teamwork
1
2
My colleague give advice and feedback towards my
1
2
performance
Section C Level of Job satisfaction, motivation and emotional Intelligence

Section D Overall Job satisfaction

Are you satisfied with your current job currently?


Very dissatisfied
dissatisfied
neutral

satisfied
Very satisfied
Dont know

What is the single most important area, to improve your job satisfaction?
( one answer only )
Salary
Task and responsibility
Travel Time
Thank You

management
colleague