A Transformational Project in Emigration

The views expressed in this presentation are the views of the author and do not
necessarily reflect the views or policies of the Asian Development Bank Institute
(ADBI), the Asian Development Bank (ADB), its Board of Directors, or the
governments they represent. ADBI does not guarantee the accuracy of the data
included in this paper and accepts no responsibility for any consequences of their use.
Terminology used may not necessarily be consistent with ADB official terms.

Present Emigration Processing System

Regulatory Environment
Emigration Clearance (EC) is required for migrating to 18 notified
countries for work from any one of 10 POE offices.

Three/ Four stage of Emigration Clearance (Manual Process) :

Attestation by Indian Mission for Unskilled, Domestic Sector and
Individual Recruitment (1200+ applications in 2014*)
Demand Approval ( 67000+ applications in 2014*)
Interview & Advertise Permission ( 8000+ applications in 2014*)
Emigration Clearance (8 Lakh intending emigrants accorded emigration
clearance in 2014)

Emigration Clearance Statistics

Registration through RA 88 %
Individual Registration 11-12 %
Through permit by Employer/ Project Exporter ~ 1 %

eMigrate System
Vision- To transform emigration into a simple, transparent, orderly and humane
process
Phase wise Trial Run of eMigrate at all 10 POE offices since 26 May 2014
Recruiting Agents registered 1078

Demands Approved - 60,900+

Vacancies Approved: 9,11,000+

Emigration Clearances : 2,09,000+

Challenges Faced during the trial run

X Service unavailability on multiple occasions due to Technical Snags.
X Numerous software modifications & enhancements.

Now the system is ready for full scale launch.

All Emigration Clearance related processes will be mandatorily brought
under eMigrate system by 31st March 2015.

eMigrate Project Timelines

May- Dec 2014

Trial Run

Jan- Mar 2015

February 2014

December 2013

October 2013

March 2013

Data
Center
set-up
Software
requirements
finalization &
Software Design

Training to key
stakeholders
Testing & of
eMigrate
system

Migration of
legacy data

Delhi POE
Office is made
Operational in
May 2014
All 10 POEs
offices are
100%
Operational by
Sept 2014

Indian Mission
onboard

Employer onboard
RA Life cycle
Management

December 2011
Project Start
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eMigrate for Recruiting Agents

Already Available
Emigration Clearance
Demand Approval
Electronic Submission of Application and fee
Electronic Transmission of Emigration Clearance(1078
RAs already using eMigratel and Demands Approved 60,900+ and Vacancies
Approved: 9,11,000+
and Emigration Clearances accorded 2,09,000+)

Benefits

RA

By 31st March 2015

Proposed
Enhancements

Registration/ Renewal/ Modifications

Online Selection by Employer
Acknowledge demand from Employer
Auto Approval for Interview Permission
No sticker pasting on passport
No physical Submission of Documents/ Cutting down
human interface/No running around POE offices.
Download
Employment
Contract
signed
by
Employer(Some benefits which are common to most of
the stakeholders are available at the end)

RA Rating,
Information on human skills and resources

eMigrate for Emigrant

Benefits

Emigrant

Already Available
Apply through eMigrate for Emigration
Clearance
Track Application Status online/SMS Access
Electronic Emigration Clearance
EC documents online
Apply for Transportation of Mortal Remains
Grievance redressal
By 31st March 2015
Download Employment Contract signed by
Employer
No sticker to be pasted on passport

Proposed
Enhancements

Access to Pension and Life Insurance Schemes

Secure Remittances through Banking Channel
Registration for Job opportunities
Info on skills in demand & Training
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Info on Approved Demands??

eMigrate for Foreign Employer (FE)

Benefits

Employer

Proposed
Enhancements

* Top 1000 employers

By 31st Mrach 2015)

Employers with more than 150* jobs approved
in 2014 will be facilitated to apply through
eMigrate for
One time Accreditation
Demand Approval/ Attestation
Execute Employment Contract generated
through eMigrate system
Auto Approval of Demand
Auto approval of Interview Permission/
Intimation
Track Emigration Clearance & Travel
Status of Emigrants

FE Rating
Registration for Hiring opportunities
Info on Human skills & Resources available
Approved demands in public domain??

eMigrate for Indian Mission

Already available
Process TMR cases
Benefits

Indian
Mission

Proposed
Enhancements

By March 2015
Application through eMigrate for
Employer accreditation
Approval of Demand &
Attestation,
wherever required
Set Minimum Referral Wages, in consultation
with MOIA
Track Emigrants Travel Status
Recommend Employer for placing in Prior
Approval Category list
Accessing Emigrant related documents for
facilitating repatriation
Comprehensive Grievance Redressal system by
by providing a link to OWRC
Monitoring of Emigrants remittances
Info on Skills & Resources available
NRI Registration

eMigrate for MOIA

Benefits

MOIA
(PGE/
PoE)

Proposed
Enhancements

Already available
All POEs accord
Approval of Demand
Approval of EC
Monitoring of TMR cases
MIS
By 31st March 2015
Registration/Renewal/Suspension/Cancell-ation of RA
and Prior Approval Category of Employer
Doing away with pasting of stickers
Doing away with physical scrutiny and storage of
documents
Comprehensive Grievance Redressal System

Uniform Employment Contract

Integration of Diaspora & financial Services and
Pravasiya Kaushal Vikas Yojna
Monitoring of Indian Community Welfare Fund
Better Monitoring and Control and regulation of
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emigration clearance to ensure safe and legal emigration

eMigrate for Overseas Worker Resource Center (OWRC)

Benefits

OWRC

Proposed
Enhancements

Already Available Making use of eMigrate for Registering Grievances

Forwarding Grievance to Indian Mission
/ MOIA/ State Governments
Registration of Insurance Claim / TMR
Access to eMigrate database for
verifying Emigrants / RAs / FEs details
By 31st March 2015
Speedy closure of Grievances by online
forwarding it to grievance handling
agency
Info on Skills & Resources available
Info on Approved demand in Public
domain??
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Process Improvement with eMigrate System

Legend:
: 9 out of 19 existing
Processes no longer
required.

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eMigrate System - Advantages

Minimum Government Maximum Governance
(Benefits Common to most of the stakeholders)
Already available System Generated SMS & email for acknowledging application
and according of emigration clearance
Online validation of passport details
Online Insurance policy (PBBY) validation
Online validation of EC status by BOI at airport
Digital Record of Application & supporting documents related to
emigration clearance
To be made available 31st March 2015
No visit to POE offices required
Approved demand in public domain
24x7 First In First Out processing system
Compliance of Minimum Referral Wages
Comprehensive Grievance Redressal system

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eMigrate System - Way Forward

Employer/ RA Rating
RA Audit System
Access to procurement of Pension and Life Insurance Schemes
Access to Remittances through Banking Channels (Mandatory
Capture of Bank Account details of emigrant and closest relative)

Integration with Diaspora Services & Financial Services of MOIA

Integration with Indian Community Welfare Fund
Integration with UID
Integration with Pravasiya Kaushal Vikas Yojna for development
of skills in demand
NRI Registration

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Thank You

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