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HP Designjet T790/T1300 ePrinter and T2300 eMFP Series Firmware version (MU_01_02_32.5)
This new firmware provides a Web connection capability for HP Designjet T2300 eMFP and provides new printing
and scanning workflows with HP ePrint & Share for all ePrinters and eMFP. This document explains all fixes and
enhancements in detail.
With the introduction of the HP Designjet T1300 and T790 ePrinters, there is a new firmware version MU_01_02_32.5
available for the following products: T1300, T790 ePrinter Series and T2300 eMFP.

Important notes on upgrading the firmware

For upgrading the HP Designjet T1300/T790 ePrinters: This upgrade can be triggered automatically by
going to Set up , Updates , Check from the touch screen.

For upgrading the T2300 eMFP: This initial upgrade must be performed by using the Embedded Web Server
(EWS , Set up , Firmware update ) or by using a USB device. Check the Users Guide for more information.
Once this upgrade has been performed the next upgrade can be performed using the check method
described above.

NOTE: If you are using the Firefox or Safari explorers you might experience an EWS timeout while installing the
firmware due to the size of the firmware package. However, the release will still be correctly installed on the device.
This issue is already a known issue. To check the firmware has correctly installed go to the EWS , Set up , Updates ,
Release History . If the firmware is not the latest one, it is recommended to use a USB stick to perform the firmware
upgrade.
New workflows using HP ePrint & Share
To ensure new workflows are working as expected check the following:

Ensure the ePrinter/eMFP has the latest firmware version.

Ensure the device is well connected to internet by running Connectivity wizard .

Create an account on ePrint & Share (go to www.hp.com/go/eprintandshare )

To get more information for new workflows download the extended User Guide for web connectivity features
from HP.com.

Product Enhancements List

Applicable
product

Feature

Comments

T2300

eMFP Internet Connection and

troubleshooting

For T1300 and T790 this feature comes

inbox with product introduction

T2300

Automatic firmware upgrade

capability

For T1300 and T790 this feature comes

inbox with product introduction

T2300, T1300,
T790

Print from ePrint & Share Library New workflow applicable for all ePrinters
and eMFP

T2300

Scan to ePrint & Share Library

T2300, T1300,
T790

Security features for web

connected features

New workflow applicable only for eMFP

Product Fixes list

Applicable
product
T2300, T1300,
T790

Fix/Issue

Comments

Wrinkles in media/Image Quality issues

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T2300, T1300,
T790

AutoSend feature in EWS is not localized

T2300, T1300,
T790

Incorrect/Enhancements on Japanese translation in some touch

screen menu items

T2300, T1300,
T790

Japanese translation issues fixed

T1300, T790

EWS not working via USB

T2300

Fixes from previous firmware release ZL.01.00.10.3

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Details of Product Enhancements

After installing the new firmware version, The HP Designjet T2300 will move from web ready to web connected
exactly the same as the new products HP Designjet T1300 and T790. For more information you can download
Extended User Guide for Web Connected features on www.hp.com/go/T2300/webfeatures :

eMFP Internet Connection and Troubleshooting

Once the firmware has been installed the eMFP can be connected directly to the internet. The eMFP will be able to
download automatically the latest firmware release Automatic firmware upgrade and Scan to and Print from ePrint &
Share. In order to ensure the eMFP is correctly connected run the Connectivity Wizard.

The Connectivity wizard

The Connection Wizard performs the following tasks:

Automatically tests the printers connectivity information (IP address, proxy).

Automatically tests the printers internet connection (to connect to HP ePrint & Share, firmware upgrade).

Automatically updates the firmware, so the printer will always have the latest firmware version.

The Connection Wizard can also be triggered manually from the touch screen at any time if there are connectivity
issues: To do this go to Set up , Connectivity , Connectivity Wizard .
Figure 1: Connectivity Wizard

If any of the connectivity parameters are incorrect or a test fails, the wizard will stop and display an error message
which can be selected. Shown below is just one scenario where the connection wizard can be useful in
troubleshooting and successfully resolving an internet connection issue. The example below describes what to do if
the wizard detected that the proxy configuration setting is incorrect.
Example: The connectivity wizard has detected the proxy setting in the printer is incorrect
Figure 2: Changing the proxy settings

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1.

The user selects the test that has failed (shown here with a red arrow).

2.

The recommended option to solving the issue is displayed.

3.

Click on Modify , and the Connectivity menu will be displayed so that you can change the Proxy setting:
(Connectivity , Internet connectivity , Proxy ).

4.

After modifying the setting, the Connectivity Wizard will continue testing the rest of the connectivity settings.

New Management Settings

With the new firmware comes new connectivity management settings. These are located in the Connectivity menus in
touch screen and EWS.
The ePrinters/eMFP includes new internet connection and troubleshooting features over the T1200/T770.
New options in the touch screen: Set up , Connectivity .
Figure 3: Connectivity screen

Internet connectivity
Internet connectivity settings can be configured through the touch screen, or through the Embedded Web Server,

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here the menu is called Internet connection .

Figure 4: Internet connectivity settings

You can enable or disable the printers internet access, change the proxy and speed limit.
Figure 5: Transfer speed configuration

Enable Download/Upload speed limit. Change speed limit for all file transfer connections. If checked, you must set the
Download/Upload speed limit (in kb/s).
NOTE: The minimum speed required is 100kB/s.

Diagnostics & troubleshooting

Connectivity diagnostics & troubleshooting can be performed through the touch screen, or through the Embedded
Web Servers Support tab. The menu includes separate internet connectivity tests.
Figure 6: Connectivity diagnostics & troubleshooting

Automatic Firmware Upgrade

After installing this new firmware release in the HP Designjet T2300, the eMFP will have an automatic firmware
update capability. Using either the Embedded Web Server (EWS) or touch screen, the customer can decide between
automatic or manual firmware updates. The touch screen or EWS will always prompt the customer to accept or reject
the firmware upgrade.
1.

Check

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Automatic: The printer automatically checks periodically if new firmware is available.

Manual: This option can be used to manually check for new the firmware (there is a Checking now
button).

Figure 7: Options for checking new firmware

2.

Download

Automatic: The printer will automatically download new firmware whenever it becomes available.

NOTE: Printer is able to run this task in the background and run other tasks at the same time.
Manual: User will decide when to download the firmware.

Figure 8: Options for downloading new firmware

For any option, once the download is completed, the printer will ask the customers permission to install or not.
From the touch screen or the EWS Setup tab, the printers can now display:

Firmware update information

Firmware update history (From this menu, the customer can run a firmware downgrade.)

Manual firmware update (EWS only)

Firmware update settings (check and download options)

Figure 9: Firmware update screen

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Figure 10: Firmware update information

Advantages in using the Automatic Firmware Upgrade

The advantages in using the automatic firmware update method are the following:

At first setup, the printer is up to date.

No more checking hp.com firmware sites to see if new firmware is available.

Silent recovery of printer issues.

No PC required; touch screen does all the work.

Check main features and fixes before accepting the firmware.

Easy firmware downgrade.

Print from ePrint & Share Library directly from touch screen
After this firmware upgrade, the new ePrint & Share workflow for printing will be available on new ePrinters and
eMFP.

How to print from HP ePrint & Share

1.

Select HP ePrint & Share from the touch screen.

Figure 11: HP ePrint & Share

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2.

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Sign in to HP ePrint & Share to access your online library.

Figure 12: Credentials to access online library

3.

NOTE: If you are a new user, by clicking New user the printer will show you the HP ePrint & Share link to
register via a computer.
Select an event category.
Figure 13: Selecting an event category

4.

Select an event.
Figure 14: Selecting an event

5.

Select a job from any of your folders (Shared, Printed etc).

Figure 15: Selecting a job

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Modify settings and/or preview job, and click Start .

Figure 16: Print Settings

7.

You can either decide to print another file from your library or log out from ePrint & Share.
NOTE: If you press the back arrow, the printer will ask you if you want to log out from ePrint & Share. It is not
possible to remain logged in.
The following file types are supported for this new workflow:

PDF files (even for non PS devices)

HP-GL/2 files (with extensions .plt, .prn, etc, but not HP-GL)

JPEG and TIFF

Scan to ePrint & Share Library

The T2300 eMFP can now scan to HP ePrint & Share. Click the Scan icon on the picture of the touch screen to see
the procedure.
1.

Select HP ePrint & Share on the touch screen.

Figure 17: Selecting HP ePrint & Share

2.

Sign in to HP ePrint & Share to access your online library.

Figure 18: Credentials to access online library

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3.

NOTE: If you are a new user, by clicking New user the printer will show you the HP ePrint & Share link to
register via a computer.
The default scan settings are displayed. You can change them by pressing the Settings button.

4.

When you are ready to scan, press Start .

Figure 19: Scan Settings

5.

Feed the document into the scanner.

6.

When the scan is complete, the scan results will display. Press Next to continue. In this step you can also
rename the scan name and event.
Figure 20: Scan results screen

7.

NOTE: Only PDF format is supported, even for non-PS eMFP. If you erase the extension, you need manually
to add it otherwise scan will be not readable.
You can share the scan with any of your contacts. You can also add new contacts. Press Send .
Figure 21: Sharing the scan with any of the contacts

8.

The scan will be available in a Scanned event in your online library, and you can later print it or share it. After
that, you can either decide to scan another file or to log out from ePrint & Share.

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Figure 22: Unloading the original

New Security Settings

Print from ePrint & Share, Scan to ePrint & Share (T2300 eMFP only), USB printing, driverless printing from USB or
PC, automatic firmware upgrade, USB firmware upgrade, Internet connectivitythese require additional Security
Settings.

Printer access control

You can set an admin password.
NOTE: Once the administrators password has been set, the Security menu will be locked. Furthermore, firmware
updates, all Connectivity menus (excluding Diagnostics & Troubleshooting), external hard disk options, and reset
factory defaults will be also locked.
The following features can be disabled through the touch screen (Go to Setup , Security ).
Figure 23: Security Settings

Enable the Internet connection (also available in EWS). If you disable this option you will disable HP ePrint &
Share workflows and automatic firmware updates.

Printer access control. You can set an admin password.

Printing from a USB drive. By disabling printing from USB drives you will disable print from USB drive and also
the USB connectivity with the printer.

Firmware upgrade from USB.

Direct Print using ePrint Share.

EWS Security package (only T1300 and T2300)

The Embedded Web Server includes an extra Security tab where the customer can access all the touch screen
security features plus the Embedded Web Server level of access (Guest and admin passwords, known as Access
control), Control panel access lock, and Connectivity (where they can disable access points to the printer).

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Figure 24: Security features

The following items will be locked in the EWS once the administrators password has been set:

Firmware updates

Internet connectivity

Connectivity troubleshooting

Security tab

View/erase jobs from the queue

Clear information from Accounting

Figure 25: Printer Settings

Product Fixes
Image quality issues: wrinkles
For high density area fills using plain or coated paper with low humidity conditions, we have observed that using
previous firmware releases you might experience wrinkles in the media. If the wrinkles are very severe, you can also
have printhead crashes. The new firmware release has a fix for these issue changing internal media settings.

Auto Send feature not localized

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Using this latest firmware release AutoSend information is localized in the EWS.

Japanese translation issues fixed

Japanese translation improvements in the touch screen menus.
NOTE: Please recommend to use this latest firmware release for Japanese customers if they are complaining about
incorrect translations in the touch screen menus.

EWS not working via the USB

With a previous firmware release, if the printer was connected via USB the EWS was not working. Now with this new
release the issue is being solved.

Fixes from previous firmware release ZL.01.00.10.3 (for the T2300 eMFP)

It is now possible to define if the scanned page is ejected from the front of the printer or from the rear of the
printer.

The scan queue can now be hidden so that users do not have access to preview the files in the queue, or the
ability to copy them.

From the Embedded Web Server you can now set the printer to send an e-mail when there is a problem with
the printer, for example when the printer is out of ink.

Better detection and error reporting of media jam issues in the scanner.

In some cases, there was a change of the active roll selection when the printer was turned off and on. This
issue has been solved.

The error message has been improved if there is a firmware upgrade failure using FireFox or Safari. In some
cases, it used to fail when using firmware packages bigger than 800MB, and the message about why it failed
was confusing.

If SNMP was disabled and a new JetDirect card was installed the printer would not initialize.

We have improved the method used to report the printer as a CD-ROM, to avoid errors in Windows if the user
tried to write to the drive (the CD-ROM reported by the printer).

Maintenance kit alerts have been added to the touch screen.

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