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Contents
1-
2-
3-
4-
5-
6-
Case Studies
7-
About Knowlarity
03
88%*
84%*
74%*
40
68%*
20
Trust Recommendations**
WOM**
Consider Online Opinions
From Other Consumers**
04
Spark Customer
Engagement Using Cloud
Source: White House Oce of Consumer Aair, MarketWatch and Understanding Customers by Ruby Newell-Legner
05
Ring the Power of Cloud Because Your Customers Deserve the Best
41%
41%
hours
of customers
expect response
within 6 hours
40
35
30
25
20
15
10
5
0
hours
36%*
Customer
Proposition
Day
21%*
Day
18%*
22%
Day
4-7%*
17%
Never
respond
14%*
Business
Productivity
19%
Customers
Time taken to respond
Enterprise
Application
Source: Deloitte
Infrastructure
/Storage
19%
06
100
21%
26%
more
protable
faster growth
Enables
Encourages
of SMBs to
scale and grow
of SMBs to
explore new
markets
80%
77%
80
60
20
turn back
40
0
Source: 1Financial Training services.
Supports
Helps
2/3
of SMBs to
beat competitors
Source: Deloitte
3/4
of startups to
focus on strategic
projects
07
Source: PCWorld
08
Case Studies
Case Studies
Indias largest
branded network
of hotels oers
services to
enhance the
experience of
people staying
away from home
>
>
Success Story
The company plans to procure more virtual numbers from Knowlarity as their
operations expand; the management intelligently handles calls and delivers
rst-class services to customers.
09
Case Studies
Case Studies
A leading
educational
e-platform is trying
to establish a
steady change in
the way science
education is been
imparted to
students
>
Success Story
The client has encouraged the benets of Toll-Free number on various social
platforms to create better visibility of its services.
About Knowlarity
Knowlarity was the rst to
introduce cloud telephony
for businesses in India. It was
set up in 2009 with a goal to
revolutionize the way
small- and medium-sized
companies communicated.
The startup is backed by
some of the best venture
capitalists in the world:
Sequoia and Mayeld.
Headquartered in Singapore,
it has oces in India, Dubai,
Turkey and the Philippines,
and has a presence in more
than 65 countries.
Its customers range from
rst-time entrepreneurs to
multinationals like L&T and
Golds Gym. It has proudly
served more than 12,000
companies worldwide
UAE (+971)45508331