Professional Documents
Culture Documents
Product offering Adding new products that our customers are requesting, such as Advantage
rotors and pads, window regulators, engine and transmission components
Distribution network Increasing the availability of our products through our WDs
Customer programs Enhancing the TSS program with new image materials, merchandising
kits, customer recognition plaques, ACDelco uniforms and more to be announced in 2011
Marketing Creating simplified promotions with clear targets to reward your support
Training Continuing with virtual classroom training (VCT) and adding new classes and time
slots to make it more appealing and easier for you to use
E-Business Launching a new OE-type catalog on WIP, a first-time TIS2Web discount
promotion, and offering a reduced TIS2Web subscription period
Relationships Listening to you, our customers, and engaging our councils at all levels
distributor, alliance jobber (AJP), and total service support (TSS) - to support your needs!
Most importantly, we are thankful for the relationships that we continue to build with you.
Thank you for your support and your business!
Product
GM dexos Engine Oil Increases Engine Efficiency
New for the 2011 model year, GM will introduce ACDelco dexos1 certified engine oil as a factory fill
and service fill for its gasoline engines worldwide. The new engine oil specification has been developed
to help meet the increased demands for enhanced engine efficiency. dexos oil helps deliver
increased fuel efficiency and reduced engine emissions.
dexos is a GM proprietary engine oil specification that has been designed to:
Further improve fuel economy (to meet future Corporate Average Fuel Economy, CAFE,
requirements) and fuel economy retention through improved viscometric properties that create less
friction in the engine, which allows the oil to maintain its fuel economy benefits throughout the
longer life of the oil
Provide a more robust formulation for added engine protection that offers improved oxidation and
deposit-forming tendencies and aeration performance, which enables fuel-saving devices, such as
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If all GM vehicle owners follow the OLMS intervals in their vehicles as intended, GM estimates that
more than 100 million gallons of oil could be saved annually.
The second generation OLMS will rely on significantly more engine operating information than the
current system, which, combined with dexos certified oil, could allow a significant extension of the
maximum oil change interval. dexos specifications call for improved oil robustness to support
extended drain intervals over a vehicles lifetime.
When the OLMS determines that an oil and filter change is needed, the driver is notified by a Change
Oil message on the instrument panel. The oil change should be performed within 600 miles (1,000 km).
The OLMS must be manually reset when the oil is changed.
dexos1 Availability:
Currently, ACDelco Synthetic Blend dexos1 5W30 engine oil is available through the GM Oil Program
in 55 gallon drums (which can be pumped into bulk tanks). Quart-size packaged product is now
available. Orders may be placed through your local ACDelco oil distributor.
Dealer Part
Number
19293000
19293001
ACDelco Short
Number
10-9050
10-9051
Viscosity
Product
Package Size
5W30
5W30
dexos1
dexos1
Quart
55-gallon Drum
Additional information about GM dexos engine oil is available on the GM dexos website,
www.gmdexos.com or via the DDG bulletin # 10D-201
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TSS Spotlight
ACDelco exclusively yours TSS Rewards Program Updates for 2011
Bulletin 10D-176
Enrollment in the ACDelcos exclusively yours (ey) program allows you to earn prize points based on
monthly sales of ACDelco parts (after the minimum monthly requirement for purchases is achieved).
Points can be used to purchase goods and services from dozens of participating retailers (in the store,
by phone, or via the Web). They can also be used to secure rental cars, airline travel, hotel
reservations, or a cruise with the most popular merchants.
Points can even help pay for golf instruction, put you through drag racing school or treat the family to
the WALT DISNEY WORLD and Disneyland Resort vacation packages. You may even upgrade or
extend a Winning Adventure trip with points from the ACDelco exclusively yours Rewards card.
Here are a few changes and enhancements to the 2011 ey program:
New personal travel tools are available via acdelco.programhq.com, allowing you to compare
travel costs across multiple airlines, hotel chains, etc
ey Rewards card may be swiped at several restaurant choices
Purchasing a new GM vehicle using your ey points is now easier than ever
You may now use your ey points to donate to over 100 different causes using Charity Choice
New gift certificate options are now available with Starbucks and iTunes.
TSS accounts can log into acdelcotechconnect.com, click on the Total Service Support tab and click on
Marketplace. After entering your TSS account login information, youll be directed to details on
exclusively yours. The sooner you enroll, the sooner youll start earning points!
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2011 GM Service Information (SI) for Blue Level TSS & KFLT Accounts
Bulletin 10D-174
Having to the latest electronic service information is critical to properly repairing vehicles in todays
automotive repair industry and ACDelco strives to make it more accessible. One avenue ACDelco
offers is authentic GM Service Information (SI), offered at no additional charge for TSS BLUE LEVEL
and KFLT accounts ($900 value). Check out the GM SI website where you can find on-line information
including:
Vehicle diagnostic and service repair manuals for GM vehicles from 1998 to present
Campaigns, Service Bulletins and Preliminary information for GM vehicles from 1980 to present
GM Owner's manuals and glove box supplements from 2003 to present.
GM Performance Parts
First LSX454R Crate Engine to be Auctioned for Charity at Barrett-Jackson Scottsdale
Event this Month
GM Performance Parts (GMPP) will auction the first of its all-new LSX454R crate engines at the
Barrett-Jackson classic car auction in Scottsdale, Arizona this month, with the proceeds going to the
American Heart Association. The auction takes place Friday,
January 21.
The all-new LSX454R crate engine (part number 19257880) is a
drag racing engine that is the most powerful small-block V-8 engine
ever engineered by General Motors. It is officially rated at 720
horsepower and 720 lb.-ft. of torque, with a very strong, all-forged
rotating assembly and optimized high-rpm airflow.
GMPP engineers designed the LSX454R for the unique, high-rpm
demands of drag racing, bringing together many of the specialized
GMPP LSX parts racers are already using, including the robust LSX
Bowtie block. It is a high-compression, solid-roller combination that
uses new LSX DR cylinder heads (part number 19166979). The 11degree, six-bolt aluminum heads feature raised ports that provide
tremendous airflow. They are matched on the engine with an
exclusive, all-new high-rise open-plenum intake manifold and a
Holley 1,150-cfm Dominator carburetor.
Training
Time to Train in the New Year!
Check out the VCT Schedule for February and the class descriptions below:
ACDelco News
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ACDelco News
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ACDelco News
11JTI-007
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