Professional Documents
Culture Documents
khrosenblad@gmail.com
(617) 605-0969
Linkedin.com/in/katierosenblad
EXECUTIVE SUMMARY
Customer focused professional with a MBA in Operations and Management Consulting. Highly
analytical and meticulous in attention to detail with experience in the tech, healthcare, and
entertainment industries. Core competencies include: project management, continuous process
improvement, customer focus, public speaking, and relationship management.
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EXPERIENCE
TIVIX, INC - San Francisco, CA
2015-Present
Operations Manager
Develop budgets and forecast expenses for 3 office locations from scratch
Coordinate all on- and off-site events including travel, hotel, flights and transportation for both
national and international employees
Perform human resources tasks including benefits administration, onboarding of new hires, and
legal compliance for offices in 3 states
Improve overall efficiency including administration of invoicing, expense reimbursement,
accounts payable, and asset purchasing
2013-2014
Led team of 5 to create an amenity strategy for a new casino/hotel while minimizing
cannibalization of an existing casino/hotel
Analyzed casino financials, customer loyalty metrics, previous survey responses, and census
data, and determined customer segments and potential business opportunities
Improved team members skills in public speaking, presentation, and Excel modeling through
one-on-one coaching and training
2010-2012
Oversaw the autopsy services for the hospital, including creation of procedures, completing
necessary legal requirements, and management of supplies
Directed use of the Decedent affairs room, which included set-up, scheduling, and coordination
with many different departments including security, nursing, pathology, patient relations, and
clergy members
Katie Rosenblad, pg 2
Experience Continued
Streamlined laboratory operations with 50% improvement in time and 30% reduction in shelf
space used by auditing 20+ years of stored tissues
Trained 50+ medical residents & employees on accessioning software and department
procedures
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EDUCATION
UNIVERSITY OF NORTH CAROLINA-CHAPEL HILL
Master of Business Administration (MBA)
Concentration in Operations and Management Consulting
Selected for Leadership Immersion Capstone
Relevant Courses: Service Operations Management, Project Management, Management
Communication
BOSTON UNIVERSITY - Boston, MA
Masters of Science, Biomedical Forensics
TRINITY COLLEGE - Hartford, CT
Bachelor of Science, Biology
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ADDITIONAL
Loves jigsaw puzzles, counted cross-stitch, and anything Disney
Volunteered with Habitat for Humanity, the I.O.R.G., and Warm Hands Warm Hearts