Case study:

Unilever Campus at Mumbai, India

By R.K. Mutreja
General Manager, Corporate Real Estate, Hindustan Unilever Ltd, India.
Presented at Discovery Forum, CoreNet meet at Mumbai . Sept.27,2011

About HUL

ABOUT HUL

Turnover 3875 Million USD

No of employees 14000 employees

Established since 1935

Largest FMCG multinational in India

About HUL

Manufactures ,markets and distributes

products like soaps , toothpastes , skin care
creams ,beverages , soups and noodles etc

Won many awards as a business group for

excellence in marketing ,human relations,
sustainability and social responsibility

One of the top most preferred employers in

India

Drivers for a new Campus

Till the move to new complex, offices and

laboratories were spread across Mumbai,
(3 locations) and Bangalore in India.

Offices had different operating cultures due

to past history of acquisition and mergers

Meet the aspirations of the younger

generation from a workspace.

Optimally utilise real estate potential of

various sites

Drivers for change

Our Vision for the Campus.

In the beginning there was a dream.

Our Vision for the Campus

As I walk into my workplace I want to see an

organization with no silos, lots of space to connect and

collaborate, an office that brings the best out of me. I
want to see a space where I can relax, play a game of
badminton and then go home.
One of our dreamers

We hope to create a much better working

environment, to put together everybody who works in

India into one single campus that allows people to truly
excel.

Doug Baillie

This is your Hindustan Unilever and youve got

to make sure that you take pride in this place and

make it inhabitable, liveable and the best place
to work, in all of our region.

Harish Manwani

Our Vision for the Campus

Understanding employee aspirations.

Various employee feedback surveys and forums helped

us understand their needs better.

Employee aspirations

The Guiding Force of Ten

Work is where you are

Make connecting easy
Every space is a learning opportunity
Support work life balance
Make visitors welcome
Everywhere is a consumer & brand experience
Think long-term sustainability
Bring the outside in & the inside out
Provide an Indian feel throughout
Design with future generations in mind

Additional Principles
Create an HUL Community at Garden
Bring foods to the center of our business

Fundamental principles

Doing it right! Doing it best!

A team of the best in every field came together to create a world class
facility built for today and tomorrow.

Development of a Green Campus for

self use:

Project Garden

800,000 sq.ft built up area including 200,000 sq.ft of

basement.

space for 1700 employees

Laboratories for product development

A residential training centre

Large number of amenities- Badminton court,

squash, Gym, crche etc.

Large number of formal and informal meeting areas.

Spaces for collaborative work

The Campus facilities

Improving work-life balance, reducing commuting and travel,

and promoting diversity.

Improve work life balance

Recreational badminton, squash, Gym, Table Tennis Yoga,

music club ,movie club ,Walking trail ,swimming &spa
(planned)
Room for Leverina ladies club.

Reduce avoidable commuting for daily chores

Provision store, ATM, flower shop, beauty Salon, cafeteria etc.

Reduce Travel

Training Centre & Residential blocks (41 nos. rooms)

Sufficient Parking for owned cars

Promoting Diversity

Campus Facilities

crche
toilets for Physically Challenged

The Street

Campus Facilities

The Food Court

Campus Facilities

Formal meeting room

Campus Facilities

Informal meeting room

Campus Facilities

Water Wall adding to the

buzz in the Street

Campus Facilities

Crche for children. Initiative to improve

gender balance in workforce

Campus Facilities

Campus Facilities

During execution, safety was

our first concern.

While we are strongly driven to perform at work,

Safety is our first concern!

Doing well by doing good.

The Green Campus.

Environment sensitivities
Green Building Initiatives

Earth
Solar radiation has been reduced by covering exposed slabs
with greenery. 6,000 sq.mt. of green cover against a statutory
requirement of 2,500 sq.mt. creates a vast green cover.

Air
12% saving in energy consumption through well designed systems
and building elements. Air-conditioning systems have a variable air
volume valve that can be adjusted. AHUs have variable
speed options.

Water
25% saving in water usage through 100% recycling of treated
effluents, rainwater harvesting and zero wastage of water, through
use of sensors and dual flush systems.

Fire
Optimization of wall to glass ratio and use of low E double glass
unit in the front facade helps in reducing heat load in the building
and lessens energy consumption.

The Green Campus

The Campus DNA

Cashew Court: makes for introspection and solitary work,

as well as small group discussions.

Agile working

Social Dynamics

The need, scope and case for change.

Scope and need

Scope

Need for change

5 HUL Office
Locations in
Mumbai and also
Brooke fields

Different Working
Conditions and
mindsets across
sites

1400+
Employees

Global and
Local Teams
geographically
spread

Cluttered
workplaces, over
capacity
Lack of
coordination
between the teams

Journey to One Unilever

One Unilever
Vitality
Eco Friendly Environment
World Class Facility
Technology
Consumer / Brand Connect
Enhanced Performance
Gearing up for Gen Y

The mindsets we need to build

Journey to One Unilever

Learning to be mobile/ share & using new

spaces- accept that work is increasingly
informal
Trusting that work is where you are
Performance assessed on output and
metrics, and not on presence at work- a
culture of individual accountability
Flexibility
Visible, mobile and accessible leadership
Working together more - Shift to
collaborating ,collective decision making
Respect for people and resources

Key events in Campus history.

I joined this place as an individual and it shaped me into an effective

human being - with purpose, dedication and conviction!"