NOEL LOPEZ

Union City, NJ 07087 | H: 201-923-2464 | NoelLopez11@gmail.com

SUMMARY
Accomplished Communications Specialist with strong passion in the communications field. Tech-savvy and
strategic communications leader possessing exceptional writing and editing skills. Ability to manage large
tasks and exceed expectations.
TECHNICAL SKILLS
Proficient in Microsoft Suite
Advanced Excel-Word-OutlookPowerPoint

Mediaocean Tools

Content Management System (CMS)

Adobe Creative Suite

Technical Writing

Experience
01/2014 to Present

Media Administrator
Zenith Media New York, NY

Assisted with handling broadcast cash discrepancies for global media

agency.

Improved operational efficiency by collaborating weekly with

dept. supervisor to assess and re-locate group assignments.

Streamlined movement of Promotional Coordinators and

Managers regularly.

Recognized for facilitating employee training focused on

elevating Media Assistants to Media Administrators.

Corresponded with major broadcast networks to reduce more

than half of the discrepancy dollars for the quarter.
12/2012 to 12/2013

Production Launch Assistant

Comixology New York, NY

Primary backup for Production Supervisor for book activation and sale
launches Primary responsibilities included weekly online sales for major
publishers--Marvel, DC, IDW etc. quality assurance, and database
management.

Submitted weekly processing reports to Dept. Manager.

Provided quality assurance for all incoming data art files.
Trained fellow production assistants in CMS and online sales.
Ensured compliance with operational process by working closely
with Project and Production Managers.
06/2012 to 10/2012

Customer Relations Coordinator (4 mo. contract)

Cablevision - Union City, NJ
Leading telecommunications and Media Company.

Resolved disputes, payments, billing inquiries, change of service requests

and
general technical inquiries through troubleshooting support.

Efficient handling of customer transactions in real time including,

but not limited to: working simultaneously with multiple software
applications; immediate/direct keyboarding into customer service
information systems; consistently following up on promises and
commitments on a timely basis; and appropriately identifying and
escalating unresolved issues.

Effectively communicate, using customer friendly and appropriate

language, to explain customer bills, payment issues and handle
billing disputes consistent with Cablevision standards.

11/2011 to 01/2012

major

Office Assistant
Wellzher Corp Fairview,NJ
Large golfing manufacture that produces bags and accessories for

Brands.
Seasonal; Helped with running usual office duties and inputting Amazon
Holiday orders into the system.
Built positive relationships with company clientele.
Assisted with web site layout graphics in
Adobe.
Logged files into Access database with a
minimum of 250 files per day.

EDUCATION

Nova Southeastern University - Davie, FL (2008-

2009)
Bachelor of Arts. Coursework in video production, communications
and post- production.