Professional Documents
Culture Documents
Australian Electoral
Commission 230
Australian Federation of Travel
Agents, code of ethics 243
Australian Financial Services
Directory 178
Australian Greens 231
Australian Labor Party 2301
Australian passport 244, 248
application 249
Australian Retailers Association 123
Australian Securities and Investments
Commission (ASIC) 22, 58, 138,
175
Australian Taxation Office (ATO) 127
Australian Workplace Agreement
(AWA) 11112
Australian Workplace Relations Act
1996 111
Australias international trade 1889
awards 11011
bail applications 74
bait and switch advertising 16
balance of trade 271
balance sheet 313
ballot papers 228
bank overdraft 27, 45
banking, Internet 1789
bankruptcy 54
bar graphs 106
barter 32
below-the-line promotions 155
beyond reasonable doubt 76
bicycles and the law 254
Bill, how it becomes law 867
bill payment, electronic payment
system 178
Billabong International
Limited 1923, 194, 195
blue chip shares 142
book up 289
boom (economy) 272, 275
borrowing money 446, 276
ability to pay 46
credit rating 46
for investment 136
getting a loan 45
going guarantor 46
reasons for/against 44
BPAY 28, 178
brands, comparing different 9
budgets 6, 48, 238
Business Activity Statement
(BAS) 312
business cycle 2725
fluctuations 274
318
Index
business decisions 6
affecting the community 224
business opportunities 3045
business-to-business (B2B)
transactions 168
business-to-consumer (B2C)
transactions 168
businesses, social
responsibility 1945, 225
buying a car 21213
buying decisions
choosing what to buy 9
choosing where to buy 1013
Canon Australia and the
environment 139
capital punishment 250, 258
car insurance 50, 210
car purchase 1213
CARE Australia 198
Carlill v Carbolic Smoke Ball Co.
(1893) 19
cartoons, analysis 1617, 94, 95, 112
case law 82
cash 26
cash flow statement 314
cash payment 213
casual work 102
casualisation of the labour force 106
caveat emptor 21
Centrelink 203
Certified Agreement (CA) 111
chairperson 296
Chamber Magistrate 96
changing laws 90, 91
Chappell & Co. v Nestle Co. Ltd.
(1960) 19
charged with an offence 261
charity campaign 298
cheques 27
child slavery 291
children, rights of 2645
Childrens Court 74
civil law 80, 2623
club campaign 299
Coca-Cola, selling techniques 1623
collective wants 286
commerce, and choice 47
commission 38
committal hearings 74
committee stage (Bill) 87
common law 823
beginnings 82
common law contracts 112
Commonwealth of Australia 220
Commonwealth Privacy Act 1990 181
community
contributing to the 217
organisations which make decisions
affecting the 2247
community concerns 222
community conferencing 267
community organisations 2867
achieving community
outcomes 2989
achieving objectives 2967, 298
impact on quality of life 288
individuals role 298
lobbying 297
meetings 296
negotiation 297
providing support 203
range of 287
roles and functions 288
using the political process 297
community participation 284, 2901
benefits of 292
global citizenship 2901
how to be an effective
participant 2923
limits of individual action 290
community services, accessing 216
comparison shopping 89
competition 304
conciliation 125, 267
condition report 206
consideration (contract) 19, 110
constitution 75, 84, 85, 220
constitutional monarchy 220
Consumer Affairs Division,
Department of Treasury 172, 174
consumer credit file 55
consumer decisions 45
factors affecting 1415
consumer information, government
and non-government
wesbites 1745
consumer legislation 201, 172, 176
consumer organisations 223
Consumer PING 172, 175
Consumer Price Index 280
consumer prices 280
consumer protection
and e-tailers 172, 176
need for 1617
consumer redress 245
Consumer, Trader and Tenancy
Tribunal 245, 207
consumers 4
caveat emptor 21
global 1867
implied conditions 21
legal rights 20
protective legislation 201
consumers online 172
continuing credit contract 213
contract 7, 1819, 262
elements 1819
formation, e-tailer purchase 176
what is it? 18
319
Index
employees 108
employment contract 11012
rights and entitlements 112
safety of 119
employers 108, 110
workplace safety 118
employers associations 123
employment
benefits of education and training
for 1089
full 114
types of 1023
see also unemployment
Employment Advocate 112
employment contract 110
types of 11012
employment decisions 6
employment declaration 127
encryption technology 171
enterprise agreements 111
entitlements of employees 112
entrepreneurs 302
skills required and personal
characteristics 3023
environmental decisions 7
environmental disasters 290
environmental factors
and consumer decisions 15
in product differentiation 153
environmental issues, transnational
corporations 196
environmental standards 194
equities 62
equity finance 307
escrow account 173
establishment costs 208
ethical investment 1389
ethics 88
international trade 1945
product placement 161
product promotion
strategies 1601
sponsorship deals 160
exchange rates 196, 250, 2823
exclusions (insurance) 210
Executive Council 86, 87
expansion (economy) 272
expenditure 401
expenses 313
types of 401
exports, Australia 188, 189, 271
extra income 61
ezines 180
Fair Trading Act 1987 (NSW) 16, 17,
20, 176
fairness in using the law 946
false advertising 16
federal government
business regulation 310
consumer protection
commissions 22
responsibilities 220
federal parliament 220, 221
Federation 220
fees for service 39
finance
and consumer decisions 15
for small business 307
financial advice, sources of 567
financial consequences, of poor
financial management 523
financial considerations, overseas
travel 250
financial counselling 54
Financial Counsellors Association of
NSW (FCAN) 54
financial decisions 6
financial factors, and travel
destination 238
financial institutions
accessing practical information and
services 178
interest on
deposits/borrowings 276
financial management
poor 525
responsible 489
financial planners, responsibilities and
legal obligations 57
financial problems, avoiding 208
financial records 31214
importance of 314
financial services, online 1789
financial services industry 56
laws regulating and
monitoring 589
professionalism 59
Financial Services Reform Act
2001 589
financing investment 1367
financing major purchases 21314
fingerprinting 261
first past the post voting 228
first reading (Bill) 86
fixed incomes, inflation effects 281
fixed interest rates 136, 277, 278
flexible working conditions and
hours 107
flexitime 107
foreign aid
role of 1989
sources of 198
types of 198
foreign exchange earnings 271
foreign exchange market (forex) 282
foreign exchange rates 196, 250, 2823
fluctuation effects 2823
foreign trade 271
formal cautions 267
formal interview (following
arrest) 261
formal meeting procedures 296
formal votes 228
forms, analysis 245
franchise 308, 309
full employment 114
full-time work 102
320
Index
garnisheed (wages) 52
gender
and consumer decisions 15
role in product promotion 1567
get-rich-quick schemes 17
global businesses 1923
and environmental issues 196
cultural diversity 194
labour standards 193
management issues 194
risks 1967
staffing 193
global citizenship 2901
global consumers 1867
global investors 1901
global markets 1867
risks associated with 1967
global media networks 226
global shopping 13, 1867
globalisation 184, 187
goal-setting
producing action plans 295
starting with the end in mind 294
good behaviour bonds 258
goods 4
goods and services, types of 9
Goods and Services Tax (GST) 40,
127
goodwill 308
government, structure of 2201
government aid 198
government decisions, affecting the
community 224
government organisations, providing
support 203
government youth-related
websites 180
Governor-General 87
graphs, analysis 169
Great Depression 273
Greens party, Australian 231
grievance procedures 124
gross profit/loss 312
growth assets 145
guarantor 46, 262
guilty act 2567
guilty mind 257
Gunning, NSW, rural community,
voluntary labour 2889
health insurance 50, 210
High Court 75, 85
home contents insurance 210
home insurance 51, 210
home loans 276
repayment schedule 279
House of Representatives 86, 87, 221
ballot paper 228
preferential voting system 228,
229
household budget 2089
household insurance 210
321
Index
Kelly, Ned 95
labour force 6, 102
casualisation 106
demographic changes 106
transnational corporations 193
labour standards 193
Labor Party, Australian 2301
landlord 206
law
accessing the 923
and procedures 93
and society 6896
areas of 801
contact with the 2545
cost of the 92
fairness in using the 946
language of the 93
protection provided by 2645
related to bicycles 255
related to pets 255
rights and responsibilities 264
time for the trial 93
law-breakers 70, 72
law enforcement 73, 260
LawAccess NSW 96
LawLink NSW 96
laws
based on English legal system 89
changing 901
development from Bills 867
how they are made 825
reason for 701
relationship to values, morals and
ethics 889
lay-by 28, 213
leadership skills 2923
leaving home see independent living
legal advisers 72
legal aid 92
Legal Aid Commission (NSW) 96
legal capacity 254
legal consequences, of poor financial
management 54
legal decisions 7
legal information 956
Legal Information Access Centre
(LIAC) 96
legal issues
overseas travel 250
product promotion strategies 160
workplace 11821
legal rights, of consumers 20
legal risks, global business 197
legal system 723, 89
and justice 94
and unequal access 96
fair and unbiased hearing 95
Legislative Assembly 221
Legislative Council 221
lending institutions 45
responsibilities and legal
obligations 57
liabilities 313
322
Index
quality of life
quota 228
288
323
Index
statutory interpretation 84
stockbrokers 140
stockmarket reports, reading 63
stolen passport 248
sue (law) 74
sugging 161
superannuation 39, 41, 62, 1289,
141
advantages/disadvantages of as
saving/investment 129
what is it? 128
superannuation fund 141
Superannuation Guarantee Act
1992 128
supermarkets 11
Supreme Court 75
symbols of justice 94
tables
analysis 277
interpreting 5, 214, 259
target market 1589, 305
targeting customers 1589
tax file number (TFN) 127
taxation 40, 1268, 312
taxes
process of paying 1278
reasons for 126
types of 127
technology, and payment choices 28,
323
telecommuters
and privacy 183
rights and responsibilities 182
telecommuting 182
telemarketing 155
tenant 206
third reading (Bill) 87
time management 217
timetables, interpreting 240
tipstaff 77
total labour force 114
trade
Australias pattern of 1889, 271
domestic and international 187
Trade Practices Act 1974 (Cth) 16,
20, 160
trade union campaign 298
trade unions 112, 230
early beginnings 122
role of 122
traineeships 109
training, benefits of for
employment 1089
transnational corporations
(TNC) 1925
corporate social
responsibility 1945
employment issues 1934
environmental issues 196
management issues 194
operations 192
travel
financial considerations 250
legal and cultural issues 250
types of 240
travel advice 238, 244
travel arrangements,
organising 2423
travel destinations
choosing 236
factors influencing 238
travel documentation 244, 248
travel information, sources of 236
travel insurance 244, 250
travel itinerary 2467
travel planning,
considerations 2456
travel problems 24850
legal issues 250
lost or stolen passport 248
problems with tickets/baggage 250
travellers cheques 250
trial 74, 76
trial by ordeal 82
tribunals 267
unconscionable conduct 1617
unemployed 114
unemployment 114, 273
personal costs 11516
social costs 117
unemployment rate 114
unfair dismissal 119
warnings 266
warranty 212
web browsing in the
workplace 183
welfare organisation decisions,
affecting the community 226
wholesalers 10
WIRES (NSW Wildlife Information
and Rescue Service) 286
witnesses 256
women in the workforce 106
work
and technological change 107
flexible working conditions and
hours 107
work patterns, changing 1047
workplace
dispute resolution 1245
legal issues in 11821
union and employer groups
role 1223
web browsing and emails,
guidelines 183
working from home 1823
workplace learning 108
workplace safety 118
World Wide Web (WWW) 168
324
Index
281