improve their competitive edge An analytical process known as variance analysis is valuable in understanding why an airlines actual and projected revenues and costs are different, thereby highlighting ways to improve the bottom line
ICAO SECRETARIAT
INCE the dawn of air transportation, there has been an exponential
increase in the number of passengers and routes flown, currencies used in transactions, fare types and discount levels, to name just a few areas that generate complex data. Such an overload of information can make it difficult for a manager to identify ways to improve airline competitiveness. This is why a systematic data collection process is required to highlight information of value, with support from a management tool known as variance analysis. Variance analysis has myriad forms that range from simple to complex, but its basic principle is simple: compare the actual revenue or costs with budgeted or same-period figures to ascertain variances. Once known, the reasons for these discrepancies are determined in such a way that managers are empowered with the right information to address deficiencies, if any, and to make decisions that enhance the airlines competitiveness and improve its profitability. Variance analysis is thus the set of procedures adopted by managers to help them understand the sources of variances between sets of comparable data. The reasons for variances between actual and targeted capacity may be found in one or more factors, among them flight cancellations and rescheduling, unscheduled aircraft maintenance, unanticipated changes in equipment, unexpected block speeds, en-route and airport congestion, unforeseen payload restrictions and unplanned changes in payload configurations.
NUMBER 1, 2007
The basic document from which revUnderstanding what underlies variances
enue data is collected is the passenger in capacity makes it possible to track traffic ticket, with revenue being generated at changes related to each route group and the time of travel. The calculation must the impact of such changes on revenues, account for commissions, adjustments for costs and profitability. Analysing the effects interline claims, special discounts, and so of traffic growth facilitates decisions on the forth. It also takes into account sales in optimal deployment of capacity. Addressing foreign currency. variances in block speeds will also help in Many airlines use specific software to minimizing fuel burn and operating costs account for their revenues. The end prodwherever practicable. uct of the process is statements of passenAn example of variance analysis at the macro level, which in 2005 versus 2004 Operating Operating Operating this case focused on revenues ($ billion) expenses ($ billion) result ($ billion) the worlds sched2005 413.3 409.0 4.3 2004 378.8 375.5 3.3 uled airlines in 2005 Variance in $ billion +34.5 +33.5 +1.0 and 2004, is illustratDue to change in: ed in the accompanyTraffic (revenues) and capacity (expenses) +18.6 +17.4 +1.2 ing table. The adjaUnit revenues and unit costs +15.2 +15.6 -0.4 cent figure shows Differences in exchange rate +0.7 +0.5 +0.2 some individual costs, expressed as a percentage of 24 Costs as a percentage of total total operating expenses, related to this 22 operating expense, 1999-2005 global analysis. As shown, the share of 20 fuel costs increased from 11 percent of 18 total operating expenses in 1999 to 16 around 19.5 percent in 2005. Airlines Fuel 14 responded to this challenge by using 12 Distribution technology and improving processes to 10 Passenger service reduce some controllable costs, notably 8 that of distribution and, to a lesser 99 00 01 02 03 04 05 extent, passenger service costs. (See Example of variance analysis: changes in operICAO Journal Issue 5/2006, pages 10ating revenues and expenses, 2005 vs 2004 11 for more details concerning the vari- (scheduled air carriers of ICAO member States). ance analysis presented in the accom- The figure illustrates specific costs expressed as a percentage of total operating expenses. panying table and figure.) ger revenues covering different route groups for comparable time periods. Revenue variance analysis These statements simply show whether Managers are often presented with revthere has been a positive or negative enue figures spanning comparable perichange in revenues on different routes, ods. It is crucial for the manager to disand of course overall passenger revenues cern why the variances in revenues occur for comparable time periods. They do not so that steps can be taken to enhance revaccount for variances, and the informaenue generation. Percentage
A. SAINARAYAN
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AV I AT I O N S TAT I S T I C S
Jim Jorgenson
tion they contain is not helpful in deciding
not a win-win situation; to apply this stratdevelop for each route group, since there how to boost revenues. To understand the egy, the airline must project the currency is an impact on its competitiveness, profreasons for revenue variances, it is necesexchange rate for a specific period and itability and planning process. sary first to determine the variances that must be prepared to accept a negative After accounting for the impact of stem from currency exchange transacimpact if this prediction turns out to be exchange fluctuations, variance in revtions, yield and traffic developments. grossly inaccurate. enues can be broken down further for Even without the use of hedging, an each fare class and type, based on changes To some extent, variances in revenues airline will still find it necessary to pinin commissions and special discount rates, can be traced to transactions involving curand the real increase or rency exchanges, moreso decrease in air fares. Such for airlines that operate an analysis will help deterinternationally. Sales transmine whether steps taken actions are performed in to increase yields or traffic multiple currencies, but are bearing results, or are converted on a regular need to be reviewed. basis to the home currency, according to the periTraffic variances can be odic rate of exchange further analysed to account adopted by the airline. for the increase or decline in capacity offered, and the Variances in the level of real growth in traffic relatbookings between compaed to changing load factors. rable periods, when conA variance in traffic figsidered in light of differures may be misleading ent currencies representsince this could occur as ing a portion of total sales Using variance analysis, an airline can exercise cost control and obtain a on a route, indicate to true picture of the cost of its efforts to increase revenues and profitability a result of an adjustment in capacity offered vis-what extent the revenue point how much of the variance in revvis the comparable periods. Usually an growth or decline was caused by fluctuaenues for a particular route group is increase in flight frequency will boost tions in the currency exchange rate. When caused by currency exchange rate fluctumarket share, provided there is no corremajor foreign currencies are a critical ations, as such information can provide sponding growth in capacity offered by component of revenues in a route group, the air carrier with a competitive advancompetitors on the same route. Similarly, the airline must decide whether the tage. If an airline finds, for example, that flight cancellations and service withdrawimpact of currency exchange fluctuations its home currency on a specific route is al will lead to a traffic decline. It is therewarrants currency risk management. If so, depreciating against an important foreign fore necessary to isolate the traffic variseveral alternative approaches to managcurrency component on the same route ance related to changes in capacity and ing currency risk are available. When an airlines revenues are denom(usually bookings made for the return arrive at true traffic variance attributable inated in a foreign currency, in effect it leg), it can increase profitability by adoptto load factor changes, while comparing holds assets valued in that currency. One ing a short-term strategy focused on the equivalent capacities for comparable periway to manage the economic risk inherappreciating foreign currency. If, howevods. The real variance in traffic, after ent in this situation is to establish a natuer, the long-term trend points to a excluding the impact of capacity adjustral hedge by arranging long-term financdepressed home currency, with the cost ments, needs to be determined for differing in the currency concerned, and of the home currency not rising commenent fare classes and types for the route undertaking currency trades, especially if surately with the level of depreciation, the group concerned. the airline foresees that revenues in forairline might decide to benefit from this. Variances cannot be traced simply to eign currency will form an integral part of yields or traffic developments. To achieve It could decide to lower fares in the its long-term strategy. If financing is not appreciating foreign currency, thus effective revenue management and optideemed appropriate, forward contracts mize revenues through better inventory increasing market share on the route or currency put or call options may be management, variances should be looked concerned. Such an action would put considered. Whats important is that the at in a holistic manner, considering all pressure on the competitor to match the airline weigh the benefits of hedging. price in order to retain market share. continued on page 34 Simply put, the goal is to reduce variFor a number of reasons, it is clear that A. Sainarayan is a Statistical Officer employed in the ances in future cash flows and improve an airline needs a currency reporting sys- Economic Analyses and Databases Section of the Air the airlines ability to plan. But hedging is tem and analyses of variances as they Transport Bureau at ICAO headquarters, Montreal. 20