Professional Documents
Culture Documents
Instructions
PSAFGU
PSAFHU
TABLE OF CONTENTS
TABLE OF CONTENTS ............................................................................................................................... 2
1
TOSHIBA 3
HALT OR PAUSE.......................................................................................................................... 4
W INDOWS 7 UPGRADE HALT ......................................................................................................... 4
W INDOWS 7 UPGRADE PAUSE ...................................................................................................... 4
LIST OF KNOWN HALT AND/OR PAUSE ITEMS:.............................................................................. 4
1.1
Hardware Information
TOSHIBA has tested and confirmed Windows 7 compatibility for the following hardware. This
documentation applies specifically to this hardware and is not compatible with any other
TOSHIBA hardware.
1. Language:
a. English
b. Spanish
2. Model:
a. Satellite A210
b. Satellite A215
c. Satellite Pro A210
d. Satellite Pro A215
3. SKU:
a. PSAFGU
b. PSAFHU
4. Windows Version:
a. Windows Vista Ultimate to Windows 7 Ultimate
b. Windows Vista Home Premium to Windows 7 Home Premium
c. Windows Vista Business to Windows 7 Professional
1.2
Microsoft has dictated the following minimum requirements to properly upgrade to the Windows 7
OS.
1.
2.
3.
4.
The Windows 7 upgrade process will completely halt if any one of the above system requirements
is not met.
2
RD
TOSHIBA 3
TOSHIBA has tested and certified all 3 party applications preinstalled on the notebook at the time of
purchase.*
rd
TOSHIBA cannot test and certify any 3 party application installed after the initial purchase and
rd
subsequent use of the notebook. As such TOSHIBA is not able to guarantee the compatibility of these 3
party applications with Windows 7 and the upgrade process. **
rd
*Preinstalled 3 Party Applications not compatible with the Windows 7 Upgrade process will
require removal.
rd
** TOSHIBA recommends that users verify Windows 7 Compatibility with their 3 party
application vendor/manufacturer prior to performing the Windows 7 Upgrade.
3.1
HALT or PAUSE
During the Windows 7 upgrade process the currently installed hardware and software is
analyzed for Windows 7 compatibility. At the end of the process any items known to
cause problems with either the Windows 7 upgrade or the Windows 7 OS will be listed.
Below is a definition for those items that either Pause and/or Halt the Windows 7 upgrade
completely.
3.2
3.3
3.4
13.
4
Intel WiMAX
TOSHIBA recommends that the following steps be taken prior to inserting the Windows 7 media and
beginning the upgrade.
4.1
NOTE: Do not back up files to the same hard disk that Windows is installed on. For example, do
not back up files to a recovery partition.
NOTE: Always store media used for backups (external hard disks, DVDs, or CDs) in a secure place to
prevent unauthorized people from having access to your files; a fireproof location separate from your
computer is recommended.
4.1.2
If your laptop did not come with TOSHIBA Recovery media, then you can create your
own.
1. Click the Windows Start button, and type recovery into the Start Search
field.
2. Click Recovery Disk Creator and follow that programs instructions to
create a recovery DVD.
4.2
Please refer to your antivirus software vendors website, or visit the following Microsoft web page for more
information about antivirus software and Windows 7. http://www.microsoft.com/windows/antivirus-
partners/windows-7.aspx
4.3
NOTE: The following section of this document provides a comprehensive list of any
TOSHIBA-supplied software that should be removed prior to upgrading to Windows 7, along
with detailed instructions for removal.
5.1
5.1.2.1
5.1.2.2
TOSHIBA has confirmed TOSHIBA (HD) DVD Player software may not work
properly after a Windows Vista to Windows 7 upgrade. This is resolved by
removing the software prior to performing a Windows Vista to Windows 7
upgrade.
The following steps should be taken to properly remove/uninstall the TOSHIBA
(HD) DVD Player software prior to performing a Windows Vista to Windows 7
upgrade.
NOTE: Uninstalling the TOSHIBA HD DVD Player software or TOSHIBA DVD Player
software will result in loss of any personalizations and/or customizations that have been
made during the use of the TOSHIBA HD DVD Player or TOSHIBA DVD Player software.
1. Navigate to the Programs and Features section of the Control Panel
2. If present select TOSHIBA HD DVD Player or TOSHIBA DVD Player,
3. Click Uninstall and follow the screen prompts to uninstall the TOSHIBA
HD DVD Player software or the TOSHIBA DVD Player software
After the Uninstall is complete the user is advised to do a manual Restart if
not prompted to Restart/Reboot during the Uninstall process
5.1.2.3
TOSHIBA has tested and certified a new version of CyberLink Power Cinema for
TOSHIBA that is compatible with the Windows 7 environment. This new version
of CyberLink PowerCinema for TOSHIBA must be installed prior to performing
a Windows Vista to Windows 7 upgrade.
The following Steps outline the uninstall process:
1. Navigate to Programs and Features
2. Select CyberLink PowerCinema for TOSHIBA
a. `Click Uninstall/Change
3. Confirm Removal
a. Click Yes
4. Click Finish
5. Manually Restart Windows to ensure complete uninstall
***** NOTE: The following new component needs to be installed in Windows Vista:
CyberLink PowerCinema for TOSHIBA 32-64
As stated above the new version of CyberLink PowerCinema for TOSHIBA
must be installed prior to performing a Windows Vista to Windows 7 upgrade.
The following steps outline the installation of the new component CyberLink
PowerCinema for TOSHIBA 32-64.
1. Navigate to the location where component is located:
2. Double Click on component to activate component
a. CyberLink PowerCinema for TOSHIBA 32-64
3. Click on Start on begin installation
4. Screen may flicker and system may reboot during the installation
After the component installation is complete the user is advised to do a manual
Restart if not prompted to Restart/Reboot during the installation process
5.1.2.4
5.1.2.5
UPGRADE TO WINDOWS 7
Your TOSHIBA laptop is now ready to be upgraded from Windows Vista to Windows 7.
1. Insert your Windows 7 DVD disc into your laptops DVD drive.
a. Windows 7 Setup may launch automatically when you insert the disc.
If it does not, run Windows Explorer and double-click on setup.exe in
the root folder of your DVD drive.
2. At the Windows 7 Setup splash screen, click Install now
NOTE: When prompted to Get important updates for installation, click on Do not get the latest
updates for installation. This selection is not recommended by the Windows 7 Setup program,
but it is important that you make this TOSHIBA-recommended selection to avoid problems that
may otherwise be introduced by non-TOSHIBA supplied drivers. Once the upgrade process
specified in this document is completed, please run Windows Update to install any critical
updates from Microsoft.
3. When Prompted for Which type of installation do you want, click on
Upgrade
4. Follow the Windows 7 on-screen instructions to complete the upgrade
installation
TOSHIBA recommends installation of the following components after the Windows Vista to Windows 7
upgrade has completed successfully. Most of the component reinstallation instructions below reference
the component having been downloaded from the TOSHIBA Support website. To download these
components, go to http://download.toshiba.com, select your model, then browse the list for needed
components. You can shorten the list by selecting the Refine Search by setting of All Operating
Systems and changing it to Windows 7 (32-bit) or Windows 7 (64-bit). If you need help with that
process, see the TOSHIBA Support Bulletin at http://kb.toshiba.com/98081213.
7.1
7.1.2
7.1.2.1
After a successful Windows Vista to Windows 7 upgrade the user will be required
to install the new ATI Display Adapter component. This is done by navigating to
the location where the component was originally saved when downloaded from
the TOSHIBA Support web site. The component installation steps are as follows.
1.
2.
3.
4.
5.
7.1.2.2
After a successful Windows Vista to Windows 7 upgrade the user will be required
to install the new TOSHIBA HD DVD Player component. This is done utilizing
the TOSHIBA Application Installer software.
NOTE: In some cases the TOSHIBA Application Installer is only available on Disk 1 of
the Recovery DVDs either created using the TOSHIBA Recovery Disk Creator or
included in the box with the users notebook.
1. Run the TOSHIBA Application Installer utility
2. Select TOSHIBA DVD Player or TOSHIBA HD DVD Player
3. Click Install
7.1.2.3
In an effort to provide superior support for the New Windows 7 features and
capabilities TOSHIBA has developed an update for the CyberLink PowerCinema
application mentioned above. The instructions below outline the installation of the
component after a successful Windows Vista to Windows 7 upgrade.
1. Navigate to the location of the component (Downloaded from
TOSHIBA Web)
a. CyberLink Power Cinema for TOSHIBA Patch 32-64
2. Double Click to Activate the component
3. Select Start to begin component Installation
4. Screen may flicker and system may reboot during the installation
After the component installation is complete the user is advised to do a manual
Restart if not prompted to Restart/Reboot during the installation process
7.1.2.4
After a successful Windows Vista to Windows 7 upgrade the user will be required
to install the new Bluetooth Stack for Windows by TOSHIBA component. This is
done by navigating to the location where the component was originally saved
when downloaded from the TOSHIBA Support web site.
1. Navigate to the location where component is located:
2. Double Click on component to activate component
a. Bluetooth Stack for Windows By TOSHIBA
3. Click on Start to begin installation
4. Screen may flicker and system may reboot during the installation
5. After the component installation is complete the user is advised to do
a manual Restart if not prompted to Restart/Reboot during the
installation process
NOTE: User may need to activate the Bluetooth device on the notebook using the FN+F8
for the new Bluetooth Stack for Windows by TOSHIBA component to properly complete
the installation process.
NOTE: In Windows 7 the Bluetooth Information Exchange (BIE) file transfer is limited to
single files. Multiple files may be selected using drag and drop but only one (1) file will
be transferred.
7.1.2.5
After successfully upgrading from Windows Vista to Windows 7 and completing installation of the
Windows 7 compatible components listed above, TOSHIBA recommends using the Windows Update
feature of Windows 7 to install any important updates available from Microsoft.