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4 Lydeard Road
East Ham
London E6 2AB
Mobile : 07529341237
Tel : 0208-4727568
Email: azamalishah@gmail.com

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As a highly efficient and organised individual with valuable administrative/customer service

experience, I am seeking to work as part of a team in an office/customer service environment. I enjoy
the challenge of a busy, demanding work environment. Processing excellent communication skills I
have the ability to handle enquiries effectively. I work well with a varied workload and have the
ability to organise, plan and prioritise to meet deadlines. I work confidently with computer software.
I am able to offer my employer a loyal and flexible approach to my work with a strong emphasis on
attention to detail.

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• Excellent customer care skills

• A clear and friendly telephone voice
• Excellent communication skills
• Ãood team working skills and the ability to work unsupervised
• The ability to work quickly and under pressure
• A professional attitude when dealing with customers.
• A Polite, tactful and friendly attitude
• The ability to handle complaints and difficult situations
• Úomputer and administrative skills.
• IT skills: MS Word, Excel, Outlook Access and PowerPoint

     
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• Transact sales and all store related activities while adhering to company and
procedures. 
• Sales experience in perfumes like Ú , Hogo Boss, David Off, Mawala, and Arcansel
Paris. Men women & ids wears, and Jewellery & Accessories.
• Dealing with Úash and Bank related transaction.
• Responsible for ordering product, new brands.



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• Assist customers with merchandise selection using strategic selling skills

• Meet and exceed monthly sales plan
• Participation in cycle counts and physical inventory
• Ensuring that all customers¶ queries are fully resolved as a one stop shop service.

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\ Displayed exceptional interpersonal skills when communicating with customers.

\ Processed health care claims and dependant cards
\ Answering customer enquiries or passing them on to another department
\ Liaised with clients regarding late payments
\ Maintained and updated client database
\ Dealt with customer queries

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• IT Staffing for -Soft clients.
• Recruiting Skill full and career minded people for clients.
• Maintaining active job seekers and building internal database
• Preparing and posting jobs on the Internet for the various -Soft clients.
• Source candidates through various job portals, referrals and networking
well as internal database for the given requirements.
• Pre-screen & pre-qualify each & every candidate to be submitted.
• Strong articulation skills both in verbal and written.
• Have the ability to customize resumes to align candidates experience to enable
appropriate fitment to client requirements.
• Processing Jobs request for '( Úc Holders.



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Master of Business Administration (MBA)
Osmania University India, Hyderabad 2005
Bachelor of Úommerce, Osmania University India, Hyderabad 2004
6 ÃÚSE¶s equivalent including English and Math¶s 1998p

 
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