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PROFESSIONAL SUMMARY
A flexible, results-oriented and open-minded Industrial Engineer with over fifteen (15) years work experience
in the various areas of Supply Chain Management, Industrial Engineering, Operations Management,
Customer Service and Warehousing & Distribution Management.
Over twelve (12) years work experience with Colgate Palmolive Company Jamaica Limited in various positions
up to the middle management level.
Routinely worked on cross-functional and regional business projects with team players from Manufacturing,
Marketing, Sales and Finance.
Possess solid negotiating skills gained through over eight years experience negotiating with suppliers.
Participated in and also led teams involved in conducting productivity improvement audits in diverse
manufacturing companies.
A responsible, dedicated and a thorough team player with the ability to resolve problems analytically, and
through the use of interpersonal and leadership skills. Performance driven and possess excellent computer
skills (Microsoft Excel, Word, Project and Power Point).
CORE COMPETENCES
Supply-Chain Management
Inventory Management
Production Planning
Layout Planning
Project Management
Operations Management
Budgeting
PROFESSIONAL EXPERIENCES
Jamaica Productivity Center
Kingston, Jamaica
Developed and delivered technical assistance services to private and public Sector entities through productivity
audits with recommendations, research work, seminars, workshops and customized interventions.
Played a lead role in the successful creation and delivery of two (2) Productivity Improvement Training
Workshops to small and medium sized manufacturing companies. Subject Matter areas covered include,
Productivity and Continuous Improvement, Kaizen, 8 Wastes, 5S, and Customer Service.
Played a lead role in conducting productivity audits of twenty-three (23) manufacturing companies, prepared
reports with recommendations and presented to the management of these companies.
Prepared alternative layout designs in AutoCAD for the production plant and warehouse of an Ice cream
manufacturing company. Recommendations were accepted and implemented by the company.
pg. 1
Phillip Shay
Cleveland, Ohio 44122. eng9116@hotmail.com. (240)713-7152
Kingston, Jamaica
Managed a warehouse consisting of 22 employees and 26,000 line items of mechanical and electrical spares as
well as fuels, raw and packaging materials.
Managed functions related to the receiving, storing, picking, and issuing of materials.
Operated the facility in compliance with ISO 9001:2008, ISO 14001 and MET standards.
Project Leader for successful implementation of Oracle ERP software for the Purchasing, Inventory and Asset
Management Modules.
Developed and implemented audit-approved cycle counting inventory procedures.
Kingston, Jamaica
Managed a multi-disciplinary team of engineers, scientists and technical staff responsible for testing a wide range
of products according to local and international standards.
Colgate Palmolive
Manage CARICOM Region's Supply-Chain (A total of 22 countries in CARICOM, including Jamaica, Barbados,
Trinidad and Guyana). Responsible for Customer Service, Sourcing and Logistics.
Managed major plant shutdown project.
Interact with Regional Management Team in order to develop strategies for improving company's cost
competitiveness.
Responsible for Supply Chain Operating Profit Improvement Program (SCOPI). Implemented savings projects with
annual savings of US$ 0.8 million or 2.6% of annual cost of sales.
Worked with other subsidiaries to leverage regional supply contracts.
Assisted regional manufacturing director and provided recommendations for resolving issues associated with the
three manufacturing plants in Jamaica, Barbados and Dominica. Also helped with training.
Identify and initiate savings projects in order to improve competitive edge of company.
Manage Region's Capital Expenditure Budget Program.
Monitor Key Performance Indicators (KPI's) for factories in Jamaica, Barbados and Dominica and recommend
improvements to methods of production.
pg. 2
Phillip Shay
Cleveland, Ohio 44122. eng9116@hotmail.com. (240)713-7152
Colgate Palmolive
Kingston, Jamaica
Provided successful leadership to the production plants 26 employees in the achievement of sales (US$ 23
Million), customer service and cost targets.
Implemented organizational and operational improvements that resulted in improved operational efficiencies.
EDUCATION
University of the West Indies
Kingston, Jamaica
Tokyo, Japan
Certificate Practical Corporate Management for Productivity Improvement through Practical KAIZEN and
Quality Control Methods, March 06, 2014.
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