CHAPTER 1

INTRODUCTION
1.1

Introduction
Investment is the sacrifice of future reward. All Investment choices are at

points of time in accordance with the personal investment ends in contemplation of an

uncertain future. Investors in securities will, therefore, from time to time, reappraise
and re-evaluate their various investment commitments in the light of new information
changed expectations and ends.
The two key aspects of any investment are time and risk. The sacrifice takes
place now and is certain, the benefit is expected in the future and tends to be
uncertain. In some investment (like government bonds) the time element is the
dominant attribute. In other investment (like equity shares) both time and risk are
important.
It explores the broader economic environment in which the financial services
industry operates and looks at how economic activity is determined and managed in
different economic and political systems.
Almost everyone owns a portfolio as investment. The portfolio is likely to
comprise financial assets [bank deposits, post office deposits or post office savings
schemes, bonds, stock, and so on. And real assets (car, house, and so on)] the portfolio
may be the result of a series of haphazard decision on may be the result of deliberate
and careful planning.
This qualification provides a comprehensive introduction to the financial
services industry, with a specific focus on investments. It is the first step in the CISIs
qualification pathway, and is taken by many practitioners as it is the foundation exam
for higher level CISI qualifications.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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The qualification covers key, financial principles and products in depth

including assets and markets, equities, bonds, derivatives, investment funds and
taxation, investment wrappers and trusts.

1.2

Review of Literature
Krishnamoorthy, C., (2008) has analyzed the profile and awareness P F

salaried class investors and their attitude and satisfaction towards investment. In has
been concluded that all salaried were aware of bank deposits public provident
schemeness, insurance schemes. Post office saving schemes gold and however only
few was aware of UTI.1
Lakshmi Kumar, Jyothi prasad Mukhopadhyay, (2009) examined the
Investors problems faced by mutual fund required complete understanding of the
peculiarities of the India stock market and also the awareness of the small investors.
The study has made an attempt to understand the financial behavior. Investors
perception towards postal investments and the study would also be informative to the
investors.2

Pallavi Seth,G.N., Patel. K,. Krishnan K., (2010) examined the level of
financial literacy among people residing in Delhi and National Capital Region(NCR)
who invest in different financial instruments, like post office saving schemes.
Providing familiarity with and understanding of financial market products, especially
rewards and risks in order making informed choices. The study indicated that the
financial literacy of investors in Delhi and NCR was different for different financial
instruments.3
Gaurav kabra, Prashank Kumar Mishra, Manoj kumar Dash,(2010)
focused ont knowledge about key factors that influence investment behavior and
ways these factors impact investment risk tolerance and decision making process
among men and women and among different age groups. Many individuals find
investment to be fascinating because they can participate in the decision making
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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[recess and see the of their choices. The trade because they think they have
information, when in reality they make nothing but noise and trade only because
trading brings them joy and pride.4
Veena K, Pailwar, (2010) examined the Impact of membership of financial
institutions on rural savings, has been undertaken with the objectives, to analyze the
rural savings. Tamilnadu (India) analysis of the study was undertaken with the help of
survey conducted. Investors are more aware about various investment conservative in
nature and they prefer to investment in those avenues where risk is less like bank
deposit, small savings. Post Office Savings etc.5

Rotika Aggarwal (2012) India is one of rapidly growing Economies of Asia.

Emergence of several significant trends

such as liberalization and globalization;

demographic shift towards urbanization monetization of the economy especially the

agricultural sector giving rise to a corresponding demand for financial service by all
sections of the society, many provides better returns, high interest rates, tax saving,
high quality related services and much more benefits. It has positioned its postal
saving products as different on the important attributes of safety.6
Senthil

kumar

kesavan,

Vijayabanu

Chidam

baram,

Amudha

Ramachandran, (2012) examine that India is mainly characterized people who save
money with a high confidence level. The aim of the study is to get more insight on
investment behavior of individuals based on their demographic factors such as age,
the retired persons opt for various investment avenue because they have fulfilled all
their responsibilities in life and they also have proportionately reduced income at this
level.7
Pandiyan, L., Aranathan J., (2012) examine the status of attitude of the
salaried people on savings or investment is evaluated in this article, from the factor
analysis of the opinion date, seven underlying, dimensions of saving or investment. In
this article the attitude of the salaried towards savings and investment is assed. Life
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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style characteristics to different investors by the size and the nature of their investment
holdings. He found that the failure to use lifestyle characteristics for further
segmentation blurs some real difference between individual inventor and their
financial device need.8
Parimal Kanthi L., Ashok Kumar M.,(2013) mobilization of domestic
financial resources has remained a major concern in many developing countries. In
India, domestic savings originate from three principal sector. The study also aims to
study the investment objectives, investment purpose and investment awareness of the
small investors relating to post office savings schemes in the given socio-economic
backdrop.9
Palanivelu V.R., Chandra kumar K., (2013) analysed investment is the
employment of funds on assets with the aim of earning income

or capital

appreciation. Investment is the most important things today people are earning more,
but they do not know where, when and how to invest. This paper classifies Indian
investors into different personality types and explores the relationship between various
demographic factor, and the investment personality exhibited by the investors.10
Anon, (2013) has focused on International money transaction and investment in
India post office, present private sectors Bank in the 2013-14 budget they give
performance for establishment. India post has a 151 years long history that why
adopting the new scheme (technologic changes, internet banking and investment
transaction.11

1.3

Objectives of the Study

1. To examine the investors satisfaction about investment Schemes available in

post office and banks.
2. To study the investment avenues available in post office and banks.
3. To identify the problems faced by investors while investing post office or
banks.
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4. To give suitable suggestions based on identified problems.

1.1. Need for the Study:

The Indian Economy is growing significantly and various investment options
but the Government of India has provided the oldest investment option. In the present
scenario the need for the investment is continuously being felt and hence to attitude
and belief of the people have changed as compared to those, a few years ago, the new
trends in investment trends among investors when they invest in various aspects. The
present study seeks to examine investors satisfaction towards investment in post office
and banks. This may help to understand the investment options in post office and
banks and also it is needed by where they can invest their investments.
An attractive feature of investment or savings schemes is favorable tax
treatment, while contribution to certain schemes carries tax concession; return an
almost all schemes have some tax exemption.

1.2. Scope of the Study:

The scope of this study is mainly confined to comparative study on investor
satisfaction towards investment in post office and banks and also this study is
restricted to Chitradurga city only. This study gives information in general, regarding
how the investors satisfied to invest their money in post office and banks.

1.1 Research Methodology

To conduct this study the following parts of research methodology are adopted
they are:
Collection of Data
Data are collected through primary and secondary sources.

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 Primary Source
Primary data are collected through questionnaire and direct interviews with the
respondents for valuable information.
Secondary Source
Secondary data are collected with the help of text books, magazines, journals,
newspapers and internet source.
Chart No. 1.1
Sources of Data
Primary

Questionnaire and direct

interview, Personal interview
etc

Secondary

Journals, textbook, internet,

and news papers etc

Sources of
Data

i.

Sampling Size
To carried out present study 50 respondents are chosen by using random
sampling technique.

ii. Tools and Techniques used

To make analysis and interpretation of data in every study use some statistical
tools and techniques. To carried out analysis and interpretation of study percentage is
Used as tool.

1.2 Limitations of the Study

1. This study is limited to Chitradurga city only.
2. The data collected from the questionnaire will be made, on the assumption of
the data are provided by the respondent are accurate.
3. Time constraint.
4. The analysis has been done on the basis of the value and information obtained
from the respondents.

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1.4

Chapter Scheme

Chapter 1: Introduction
This chapter starts with Introduction about Investment, Review of Literature,
Objectives of the study, Scope of the study, Need for the study, Research
methodology, Limitation of the study, and finally ends with chapter scheme.
Chapter 2: Investment- A conceptual framework
This chapter deals with introduction of investment, meaning, definition,
concepts of investment, factor influencing for selection of investment avenues,
investment management and investment process.
Chapter 3: Post office V/s Banks
Chapter 4: Analysis and Interpretation:
This chapter contains the analysis and interpretation of data.
Chapter 5: Findings, Suggestions and Conclusion:
This chapter deals with major findings, suggestions and conclusion of the
study.
Table No.1.1
References of Review of Literatures

Sl. No.

References

Pallavi seth, patel G.N.,Krishnana, K.K.April 2010, financial literacy and

investment decisions of Indian investors, a case of delhi and NCR .

Mrs Kanthi, K., Dr.Ashok kumar M ., Jan2013. post office savings and
its relevance rural areas (wit. Parimala h reference to makukkarai block,
Coimbatore district).internatational journal of scientific research

.vol.2(1),p.p.27-29.
Ritika Aggarwal, Dehradun., Dec2012., identifying factors influencing
preference towards post office saving schemes.a research paper with
reference to garhwal region in uttarakhand.international journal of
research in management and technology. Vol.2(6). Issue 2249-9563.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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Gaurav Kabra, Prashant kumar Mishra, Manoj Kumar dash4 .2010. asian
journal of management research. Factors influencing investment decision
of generation in India; an econometric study. online open access

publishing platform for management research. Issue 2229-3795.

Senthil kumar ,vijayabanu Chidambaram, amudha ramachandran,
2012.,an evidence-based investigation into the implications of socioeconomic factors for private investment decision-making in the context
of India., investment management and financial innovation,

vol.9(1).issue.1.
Pandiyan, L., and Dr. Aranganathan, T., May-June 2012.,savings and
investment attitude of salaried class in cuddalore district.jornal of

business and management vol.1(1).p.p.40-49

Mrs. Parimal kanthi, K.and Dr. Ashok kumar, M., Sep2013.,holding
behavior of individual investors in Coimbatore district.India journal of

research vol.2(9).p.p.27-30.
Palanlvelu , V.R., and Chandrakumar, K. March2013.,a study on
preferred investment avenues among salaried peoples with reference to
namakkal taluk,tamil nadu,India.,international conference on business,

economic, and accounting.

Bruner, R.F.,2007, case studies in fincance, 5th , tata McGraw Hell, delhi-

10

8.
Lakshmi Kumar, Phd and Jyoti prasd Mukhopadhyay., patterns of
financial behavior among rural and urban clients; some evidence form
tamil nadu,, institute for money, technology and financial , inclusion.,
India.

CHAPTER - 2
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HISTORICAL BACKGROUND OF INDIAN POST

OFFICE
2.1 Introduction
The Department of posts, trading as India post, is a government operated
postal system in India; It is generally referred to within India as The Post Office.
The India office was placed in India on 10 October 1854. As on 31 march 2011, the
Indian Postal Service has 1, 54,866 post Offices, of which 1,39, 040 (89.78%) were in
rural areas and 15,826 (10.22%) in urban areas. It had 25,464 Departmental post
offices and 129,402 extra departmental branch offices(post).
At the time of Independence, it has 23,344 Post Offices, primarily in urban areas.
On average, a post office serves an area of 21.23 square kilometers and a population
of 7,114; it is the most widely distributed postal system in the world.
The network has registered a six fold growth since Independent, with the
expansions focus primarily in rural areas. The Indian postal service is also involved in
other services, such as,
Small savings banking, and
Financial services.
The postal service is under the Department of posts, which is part of the
Ministry of Communications and Information Technology of the government of India.
The apex body of the department is the postal service Board, consisting of a chair and
six members. The six board members govern personnel, operations, technology, postal
life insurance, human resource development and planning. The joint secretary and
financial adviser is also a permanent invitees.
The India has been divided into 22 postal circles, each circle headed by a chief
postmaster general. Each circle is divided into regions, headed by a postmaster general
and comprising field units known as divisions. These divisions are further divided into
sub-divisions, headed by ASPs and IPSs.
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Other functional units, such as,

Circle stamp depots
Postal store depots, and
Mail motor service.
May exist in the circles and regions. In addition to the 22 circles, there is a base
circle to provide postal services to the armed forces of India . The base circle is
headed by a Director General, Army Postal Service.
The highest post offices in the world is Sikkim, Himachal Pradesh, India at a
height of 15.500 feet (4700metres).

2.2 History
No other Institution ever has come closer to human lives as the Post Office. A
Post Office, historically also a Post house, is a forming part of a postal for the posting,
receipt, sorting, handling, transmission or delivery of mail, such as letters, small
packages, and usually money.
Post Office reaches every corner of the country. This is one of the reasons why
many of the government, non-government organization, when faced with difficulties
of reaching the largest possible number of people, have thought of the agency of the
post office for the purpose. The India post office not carved out of a single rock.
Since,

time

immemorial

the

Kings

have

maintained

channels

of

communications for their exclusive use, for receiving and sending the news of
political and economic importance.
The earliest references to transmission to massages are found in the sacred lore
in the ancient scriptures of India. The earliest of these is in the? Atharvaveda? One of
the four Vedas? The supreme and the first scripture. Later, Ramayana and
Mahabharata, two of the greatest epic, mention of the transmission of messages.
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 322 BC
A large establishment for the transmission of messages is recorded for Mouryan
Emperor Chandragupta..
1206 AD
The first Sultan of Delhi, Qitb-ud-din-aybak was sultan for only four years, but
he created the messenger post system.
1296
In India a system of carrying messages was in existence during the reign of
Allauddin Khilji in 1296.

1310
Ibn batuta, the Moraccan Traveller to India had detailed the Mail system of
Sultan Mohammed bin Tughlaq.
1541-1545
Massive re-organisation of this system took place under Sher Shah Suri. It was
developed and maintained under the Mogul and later rulers.
2.2.1 English East India Company, (1672-1857)
The English East India Company had a presence in India since the early 17 th
century. As it expanded its influence, there was a need to establish and maintain
official and commercial mail system.
1672
In the south of India, in 1672 Raja Chuk Deo of Mysore began efficient postal
services which were further improved upon by Haider Ali.

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 1688
The East India Company opened a post office in Bombay in 1688 under the
name Company Mail, followed by similar offices in Calcutta and Madras.
1766
Lord Clive established a postal plan on 24 march 1766 in west Bengal.
1774
Warren Hastings made the services available to the general public. The fee
charged was two annas per 100 miles. The post office Department of East India
Company was first established on 31 March 1774 at Calcutta.
1778
The Madras presidencies established similar arrangements in their regionalism
capitals.
1781
Postmaster-general was appointed in 1781 (situation needed).
1792
The Bombay presidencies established similar arrangements in there regional
capitals.
1793
When

Corn

Wallis

introduced

the

permanent

settlement,

Financial

responsibility for maintaining the official post rested with the Zamindars.
2.2.1.a Post Office Act, 1837
In 1835 a committee was set up unification of customs and postal system of the
presidencies. The result was the first India post office act of 1837. October 1. It not
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only provided for uniform rates and routes but for the uniform designs and other
specification of the post marks for each category of the post office. Post offices were
established in major towns, and post master appointed.
2.2.1.b Post Office act, 1854
A commission was setup in 1850 by lord Dalhousie and submitted its report in
1851 that resulted the post office act of 1854. postage stamps were introduced, postal
rates fixed by weight, and no longer dependent on distance. The provision of this act
the monopoly of carrying mail in entire area of British possessions in India were
granted to India post office and office of the director general of post offices of India
was established.
Mr. H P A B Riddle, till then the postmaster general of North West presidency,
was appointed the first director general in May 1854. the adhesive stamps were issued
on 1 October 1854 on all India bases.
2.2.1.c First Telegraph Act for India , 1854
East India Company government in India considered constructing signaling
towers (Telegraph towers), each 100 feet high and 8 miles apart, from Calcutta to
Bombay.
Public telegram service was begun in 1855, the charge was fixed at 1rs per each
16 words (including the address) for every 400 miles of transmission. Charges were
doubled per telegrams sent 6.00p.m to 6.00a.m;
2.2.2 Posts and the British Raj (1858-1947)
The British Raj was instituted in 1858. 1861 there were 889 post offices
handling nearly 43 million letters and over 4.5 million newspapers annually. In 1865
the stamps were printed on paper water marked with an elephants head. In 1870 the
first superintendent of the post officer was appointed.

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In 1879 was post card was introduced. On April 1882, post office savings banks
opened throughout India (2except in the Bombay Presidency). Postal life insurance
began on first 1 February 1884 as a welfare measure for the employees of the posts
and telegraphs department. The worlds first official airmail flight took place in India
on 18 February 1911, a journey of 18kilometres lasting 27 minutes.
Telegraph and telephone made their appearance as part of the postal service
before becoming separate departments. The post and Telegraphs departments are
merged in 1914. Postal strikes of 1920, which lasted for about five months, caused
complete dislocation of the postal service.
A major re-organization of the posts and Telegraph department took place.
Indian postal order had its origin in 1930. Quit India movement, a number of
post offices and letterboxes were set on fire mails could only be exchanged with great
difficulty. It led to dislocation of postal lines in many.
2.2.3 Post Independence services
Since Indian independence in 1947 the postal service continues to function on a
nationwide basis, providing a variety of services. The structure of the organization
has the directorate at its apex; below it are circle offices, Regional offices, sub-post
offices and Branch post offices.
In April 1959, the Indian postal department adopted the motto Service before
Self; it revised its logo in September 2008.

2.3 Postage-Stamp History

2.3.1 First adhesive postage stamps in Asia

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The first adhesive postage stamps in Asia were issued in the Indian district of
seined in July 1852 by Bartle frre, chief commissioner of the region.
The scinde stamps became known as Scinde Dawks; these stamps with a
value of anna, were in use until June 1866.the first all-India stamps were issued on
1 October 1854.

2.4

Post life insurance

Postal life insurance was offered to other department employees of all central

and state government departments, nationalized banks, public sector and financial
institution, local municipalities, district councils and educational institutions. It was
extended to all rural residents on 24 th march 1995.

2.5

Project Arrow
Project arrow was launched in April 2008. The project plans to upgrade post

office in urban and rural areas, implemented in more than 15,500 post offices, and
cosmetic improvement have been made in 1530 the department of posts received the
prime ministers award for excellence in public administration during 2008-09 for
Project Arrow Transforming India Post on 21 st April 2000.

2.6

Technology and Computerization

The government has approved an information technology (IT) modernization

project in the department of posts of computerization of all post and mail offices,
administrative and other offices, establishment of IT infrastructure and software
development.
Multipurpose counter machines with computers were introduced in post
offices in 1991. Because for the purpose of improve customer service and increase
revenue staff productivity, 25,000 department post office (out of 25,464) have been
computerized from 2006-07 to 2012-13. A plan (costing Rs 1877.2 crore) has been
formulated to computerize Rural post office.
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2.7

Postal Index Number Codes

The postal Index Number (PIN) is a six-digit code of post-offices numbering

introduced on 15th August 1972. There are nine PIN regions in the country; the first
eight are geographical regions, and the ninth reserved for the Army Postal Service.
First digit indicates the regions
First two digits indicates the sub- region
The first three digits indicates a sorting district, and
The last three digits indicate the delivery post office.

2.8

Controversy
India post was embroiled in controversy when a right to information queiry

by Satyendra Singh revealed that a majority of post offices in Indias capital city are
inaccessible to persons with disabilities.

2.9

Postal Savings Schemes

2.9.1 Recurring Deposits Introduced 1981
Recurring Deposit (RD) and Time Deposit (TD) introduced. It is operated all

Head and Departmental Sub Post Office.

Any individual (a single adult or two adults jointly) can open an account.
Advance Deposits earn rebate.
Four defaults are allowed.
Rate of interest 8.30%
Maturity value of a 5 years RD account opened on or after 1-4-2013 with
monthly deposit of INR.10% Shall be INR.744.53.
Defaults can be paid within two months.
Part withdrawal facility available
Premature closure allowed after three years.

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 Pay Roll Savings Scheme is also available for employees of various

Establishment.
Table No.2.9.1
Recurring Deposit Scheme
Type of Account
Individual Account

Minimum Deposit
Maximum Deposit
INR. 10/- and in multiplesNo limit.
of INR. 5/- thereafter

Source: secondary data

Year 1982
Monthly Income Deposit Scheme Introduced
Monthly Income Scheme (MIS) Account
Safe & sure way to get a regular monthly income.
Specially suited for retired employees/ Senior Citizens or any one with high
sum for investment.
Rate of interest 8.40%.
Maturity Period - Five Years.
No Bonus on Maturity i.e. 01.12.2011.
Auto credit facility to SB Account.
Table No.2.9.2
Monthly income Scheme
Type of Account
Minimum limit
Single
INR 1500/Joint
INR 1500/Source: secondary data

Maximum limit
INR 4.5 lakhs
INR 9 lakhs

Above scheme operates automatically, if you open a saving bank account and
give a request for automatic transfer of Monthly Income Scheme interest to Recurring
Deposit through Saving Bank account.

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Year 1987
National Savings Certificates Introduced
National Savings Scheme (1987) was introduced with effect from 1.4.1987
and discontinued from 1.10.1992). National Savings Certificates (NSC)
NSC VIII Issue
Scheme specially designed for Government employees, Businessmen and other
salaried classes who are Income Tax assesses.
No maximum limit for investment.
No Tax deduction at source.
Certificates can be kept as collateral security to get loan from banks.
Investment up to INR 1,00,000/- per annum qualifies for IT Rebate under
section 80C of Income Tax Act.
Trust and HUF cannot invest.
Rate of interest 8.50%.
Maturity value of a certificate of INR.100/- purchased on or after 1.4.2012
shall be INR. 151.62 after 5 years.
NSC IX Issue
No maximum limit for investment.
INR. 100/- grows to INR 234.35 after 10 years.
Minimum INR. 100/- No maximum limit available in denominations of INR.
100/-, 500/-, 1000/-, 5000/- & INR. 10,000/-.
A single holder type certificate can be purchased by an adult for himself or on
behalf of a minor or to a minor.
Rate of interest 8.80%.
Maturity value of a certificate of INR.100/- purchased on or after 1.4.2012
shall be INR. 236.60 after 10 years.

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Buy National Savings Certificates (NSCs) every month for Five years Reinvest on maturity and relax - On retirement it will fetch you monthly pension as the
NSC matures
Year 1988
Kissan Vikas Patras was introduced and it is operated at all Head and
Departmental Sub Post offices. But now days this scheme closed.
Year 2004
Senior Citizens Savings Scheme Introduced
Senior Citizens Savings Scheme was introduced, of this scheme is 2.8.2004.
Scheme will be operated through all Post Offices.
1. A new avenue of investment and return for Senior Citizen.
2. The account may be opened by an individual:
a. Who has attained age of 60 years or above on the date of opening of the
account.
b. Who has attained the age 55 years or more but less than 60 years and has
retired under a Voluntary Retirement Scheme or a Special Voluntary Retirement
Scheme on the date of opening of the account within three months from the
date of retirement.
c. No age limit for the retired personnel of Defense services provided they fulfill
other specified conditions.

i.
ii.

The account may be opened in individual capacity or jointly with spouse.

Non-resident Indians (NRIs) and Hindu Undivided Family (HUF) are not
eligible to open an account.

iii.

The individual may open one or more account in the multiple of INR.1000/-,
subject to a maximum limit of INR.15 lakh.

iv.

No withdrawal shall be permitted before the expiry of a period of five years

from the date of opening of the account. The depositor may extend the account
for a further period of 3 years.

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v.

Premature closure of account is permitted

1. After one year but before 2 years on deduction of 1 % of the deposit.

2. After 2 years but before date of maturity on deduction of 1% of the deposit.
Premature closure allowed after three years.
In case of death of the depositor before maturity, the account shall be closed
and deposit refunded without any deduction along with interest.
Interest @ 9.20% per annum from the date of deposit on quarterly basis.
Interest can be automatically credited to savings account provided both the
accounts stand in the same post office.
Interest rounded off to the nearest multiple of rupee one.
Post Maturity Interest at the rate applicable to the deposits under Post Office
Savings Accounts from time to time is admissible for the period beyond
maturity.
Nomination facility is available in the Scheme.
The investment under this scheme qualify for the benefit of Section 80C
SCSS and transfer interest into RD account through SB account through
written of the Income Tax Act, 1961 from 1.4.2007.
Monthly Income Scheme (MIS) and Senior Citizen Saving Scheme (SCSS) are
the best for Senior Citizens who desire monthly/quarterly interest. Invest in
MIS request and earn a combined interest of 10.5 % (approx.).
This is the safest investment option for the Senior Citizens
On June 2013 India Post and national airline Air India have launched a new
Logistics post Air Service. The service links 15 airports including Agartala, Delhi,
Mumbai,

Kolkata,

Nagpur,

Bangalore,

Hyderabad,

Chennai,

Pune,

Ahmedabad,Imphal, guwahati, patna,Lucknow and Trivandrum. The alliance offers

three kinds of service-delivery to an airport post office, city-to-city deliveries for
additional charges and a third category of door-to-door delivery services for additional
fees.
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 20

REFERENCES:
http://www.indiapost.gov.in.
http;//Wikipedia.org./wiki/Indian-postal-services
http;//www.stampsofindia.com/read room/508.htm
http;//www.indiapost http;//www.gov.in/saving account.aspx.
http;//www.indiapost.gov.in/recurring deposits schemes.aspx.
http;//www.indiapost.gov.in/monthly deposits schemes.aspx
http;//www.indiapost.gov.in/national savings schems.aspx.
http;//www.indiapost.gov.in/senior citizen schemes.aspx
http;//www.indiapost.gov.in.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 21

CHAPTER 3

PROFELE OF SUB POST OFFICE JAGALURU

3.1 Introduction
This chapter describes detail information about sub post office, Jagaluru.
Which includes evolution, organization structure, vision and mission of head post
office, jagaluru.

3.2 Meaning
A Post:
Display (notice) in a public place
The official service or system that delivers letter & parcels.
Send (a letter is parcel) VTA the postal System.
B. Service:
The action of helping as doing work for someone.
Supply and maintain systems for public utilities and transportation and
Communication in the town is small but well service.

3.3 Establishment
The historical place Jagaluru thaluk is one among the 6 thalok in Davanagere
district in Karnataka state. This thaluk located East post of the Davanagere district.
This place has been recognized as one of the leading commercial centre in Eastern
district of Davanagere.
The historical place and late shri. I mam sahib. Member of parlement of
Karnataka in 1960, birth in Jagaluru.
A five rupees stamp has been released in the year 2003 by the Indiasn post
department of postal services. The Jagaluru town is well connected between southern
and northern part of Davanagere district. The head post office is a central government

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 22

organization has its own landmark. Identity in the history, culture of 52 years old
which was upgraded as sub post office early on 1997 June1.
Further the Jagalur post office is managed by:
Employees
Post Master
Deputy post master
Assistant Post master
Post man
Sorting postman
Marketing executives
Postal assistants
Group D
Accountant
Control organization SB
Source: primary data.

Numbers
01
01
01
10
01
01
14
04
01
02

Under the control of Jagaluru post office the following are the sub post offices are:

Chikkamallanahale
Kyasenahalli
Donehalli
Marenahally
Mustur
Sokke
Salahalli
Bharamasamudra
Hiremallanahale
Hosakere
Gadimakunte
Kanukuppa
Anaburu
Kechanahalli
Hucchavvanahally
Diddigi
Pallagatte
Marikunte
Siddainakote
Hanumanthapura
Basavanakote

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 23

 Asagodu
Kalledevapura
Sangenahally

Now the sub post-office Jagaluru is performing efficient manner and providing
valuable services to its customers from over 15 years.

3.4 Organization setup of sub post office Jagaluru

The chief executive of sub post office is designated as higher selection grade
(1) who is assisted by assistant post master (2), deputy post master are assisted by
accounts and Clerical staff and other supporting staff to carry out routine service of
the department.

sub post office

The sub post, office, Jagaluru has the following organization setup under its
Jurisdiction.

Head post man

24 sub post offices

18 Branch post offices.

cashoversees

supervisor MT
mail treasury
supervisor in section

Speed Post
Manager

Speed Marketing

In addition, the speed post,

marketing business post, Media
post retail post,
Executive
grade
logistic post etc., are looking by the speed post manager. In the same way, the
in charge
clearance
delivery
public grievances are Speed
being net
attended
by
Post man of letter boxes, timelyAccount
officer

public relation postal inspector, provide a best services including old services to its
customers.

Department Staff
vendors

Accountant

Chart No. 3.4.1

Speed post man

Organization chart structure of sub post office

Attender

Attender

Group D official
Peons
Saving Bank

peons

Cashier
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

clerk

Publication Inspector

Page 24

Source: Secondary data

3.5 Vision and Mission:

A. Vision Statement:
India posts products and service will be the customers first choice as well as
the same statement is performing sub post office, Jagaluru.
B. Mission statement:
To sustain Its position as the largest postal network in the work touching lives of
every citizen in the country.
To provide mail parcel, money transfer, banking, insurance and retail services
with speed and reliability.
To provide savings schemes services to the customers on value for money basis.
To ensure that the employees are proceed to be its main strength and serve its
customers with a human touch.
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 25

 To continue to deliver social security service and to enable last mile

connectivity as a government of India platform.

3.6 Modernization and Computerization

As a all the sub-offices, the Jagaluru sub post office play a very pivotal role
for fulfillment the people needs. It provides all types of service available in the postal
organization. Postal operation @ this post office is provided all the basic service
which includes.
(a) Sale of stamps and stationary
(b) Booking of insured articles
(c) Booking of registered articles
(d) Remittance of money through money order and postal order
(e) Booking of parcels.
Traditionally, these services are being provided @ manually operated counters,
considering the vital need for providing the benefit of technology to the customers the
counter operations are now being progressively computerized to provide a wider range
of innovative service to the customers.
In order to processing and delivery of mail department has embarked on a
policy of computerization and modernization of the head post office in the year 2000
2001.

3.7 Commitments of head post office, Jagaluru:

Quality policy:
India post aims to provide high quality mail, parcel, and related service in India
and throughout the world and to be recognized as an efficient and excellent
organization exceeding the expectation of the customers, employees and to the society.
Jagaluru post office would strive to serve the customers as for the quality norms.
1. All citizens of India and users of postal services all over the world.
2. Institutions and others who have significant mail related requirements.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 26

3. Private business that requires document and parcel related mail services to
facilitate their tradition business as well as e-commerce.
4. Government organization, commission, independent bodies public sector
units and other public authorities.
5. Non-government organization.
Services of head post office Jagaluru:
The Jagaluru post office provides various services depending on customers
requirements to extended the benefit of huge network in the area of
communication services (letters; post cards, parcels, etc.,) financial service
(Savings, bank, money order international money transfer service, public life
insurance) and premium value added service (life, speed post, business post,
retail post etc).

3.8. Available of savings schemes in Jagaluru post-office

Saving Account
Recurring deposit scheme 1981
Time deposit scheme 1981
Monthly Income Scheme 1982
Public provident fund
National Saving Certificate 1987
Senior citizen savings scheme 2-004
Sukanya smaruddi scheme 2015.

3.9. References
www.mypostoffices.com/../16.aspx
www.xombom.com/../57541/
www.locateindia.in/jagaluru-davanagere
www.postalpincodefor.com/../karnataka
www.onefivenine.com/../577528
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 27

CHAPTER 4

INVESTORS AWARENESS TOWARDS INVESTMENT

IN POST OFFICE SAVINGS
4.1 Small Savings schemes
4.1.1 Saving Account
Saving bank is one of major agency function of the department of posts. The
schemes and the rules relating to them are formulated by the Ministry of Finance
(Department of economic Affairs). Government of India.
The collections under post office saving Bank Account given us long term loan
to the respective state Government for development activities. The investors of post
office savings Bank, thus partners in the Nation building as well.
Features
Saving bank account may be opened by an Adult in his/her invidual capacity or
2 or 3 Adult jointly, a minor above 10 years of age, a guardian on behalf of a
minor, by pensioners.
The minimum balance must be Rs 50 for ordinary account and Rs 500 per
cheque Account
The maximum balance cannot exceed Rs 1,00,000 in case of single Account
and Rs 20,000 in case of joint account
Rate of interest of 3.5% per annum.
A public Account may be opened by an Association or Institution. The account
carries an interest of 3%
Security deposit account may be opened by an agent who is required to deposit

security in his capacity etc. the account carries an interest of 2%

Cheque facility is available
Cheques are accepted by all banks
Nomination facility is available
Any number of account can be opened limited to one per post office.
Table No. 4.1.1.A
Rate of interest

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 28

Type of account
Single Account

Rate of interest per annum

3.5%

Pension Account

3.5%

Joint

3.5%

Sanchayika Account
Source: Secondary data

3.5%

Table No. 4.1.1.B

Post office savings schemes
scheme

Interest

Minimum

Salient features including tax

payable

amount for

rebate

Rates,

opening of

periodici

account and

ty etc.

maximum
balance that
cane be
retained
Minimum INR

Post office

4.0% per

saving

annum on 20/- for

account

individua

opening

l / joint

account

Account can be opened by cash

Minimum balance to be
maintained in a non- cheque
facility account is INR 50/ Cheque facility available if an
account is opened with INR
500/-and for this purpose
minimum balance if INR 500/in an account is to be
maintained
Cheque facility can be taken in
an existing account also.
Interest earned is tax free up to
INR 3500/- per year in single
and INR 7000/- IN Joint
Account for 2012-2013

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 29

 Nomination facility is available

at the time of opening and also
after opening of account.
Account can be transferred from
one post office to another
Source: Secondary data
4.1.2 Time Deposit Account (TD)
In Time Deposit Account the depositor makes one lump sum deposit of Rs200/or in multiples of Rs 200/- for a fixed term of one(1) year, 2years, 3years or 5years,
the interest is paid once in a year at the rate prescribed on completion of the period.
The deposit amount is repaid premature closure is permitted after 6 months and within
year and no interest will be paid procedural rules are as for saving account.
Features

Any individual ( a single adult or two adults jointly ) can open an account.
The term of deposit shall be 1year, 2years,3years, or 5years.
There is no limit for deposit .
Interest is payable annually but calculated quarterly.
Group Account, institutional accounts and miscellouns account not

permissible.
Trust, regimental fund or welfare fund not permissible to invest.
In case of premature closure of 1year, 2year, 3years or 5years account or after
01-12-2011, if the deposit is withdrawn after 6months but before the expiry of
one year from the date of deposit simple interest at the rate applicable to from
time to time to post office savings account shall be payable.
Rate of interest 8.20%,8.20% 8.30%, 8.40% compounded quarterly for
1,2,3,&5year to account respectively.
The investment in the case of 5years Time Deposit qualify for the benefit of
section 80C of the Income Tax Act 1961 from 01-04-2007.
Table No. 4.1.2.A
The table shows post office time deposit scheme
Scheme

Interest

Minimum

Salient features including tax

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 30

payable,

amount for

rate,

opening of

Periodicity

account and

etc.

maximum

rebate

balance that
Post office Interest

can be retained
Minimum INR

Time

payable

200/- and in

Deposit

annually but

multiple there

Account

calculated

of, no maximum

cash/cheque and in case of

quarterly.

limit

cheque the date of realization

Account may be opened by

individual.
Account can be opened by

of cheque in govt.account
From 01-042013,interest
rates are as
follows
period rate
1year,A/C
8.20%
2years

shall be date of opening of

account
Nomination facility is
available at the time of
opening and also after
opening of account
Account can be tr4ansferred
from on post office to another
Any number of account can

A/C8.20%

be opened in any post office.

3years A/C

account can be opened

8.30%

in the name of minor and a

5years A/C

minor of 10 years and above

8.40%

age can open and operate the

account.
Joint account can be opened
by two Adults.
Single account can be
converted into joint the vice
versa.
Minor after attaining majority

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 31

has to apply for conversion of

the account in his name.
The investment under 5years
TD qualifies for the benefit
of section 80C of the Income
Tax Act,1961 from 01-042077
Source: Secondary data
Table No. 4.1.2.B
Table shows rate of interest of Time Deposit schemes
Period during

Rate of

which opened

interest per

From
To
01-01-1999
14-01-2000
01-03-2001
28-02-2002
01-03-2002
28-02-2003
01-03-2003
28-02-2006
01-03-2007
04-04-2013
Source: Secondary data

1 year
9%
7.5%
7.25%
6.25%
8.20%

annum
2years
10%
8%
7.5%
6.5%
8.20%

3years
11%
9%
8.25%
7.25%
8.30%

5years
11.5%
9%
8.25%
7.5%
8.40%

4.1.3 Recurring Deposit (RD)

Recurring deposit accounts provide for monthlh deposit maturing at 5years.
The depositor opens RD account with a definite denomination, goes on depositing
every month for a period of 5years and gets a sizeable amount at the end of the team,
since the deposit is recurring is mature every month, the scheme is named as
recurring deposit premature closure is permitted after one year on SB rate of interest.
This scheme is very popular among salaried people.
Recurring Deposit Account
Any individual (a single adult or two adults joints can open an account)
Advance deposits earn rebate
Four defaults are allowed.
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 32

 Rate of interest 8.30%

Maturity value of a 5 years RD account open on or after 01-04-2013 with

monthly deposit of INR. 10% shall be INR 744.53

Defaults can be paid within two months
Part withdrawal facility available
Premature closure allowed after three years.
Pay roll saving scheme is also available for employees of various
establishment.

Table No 4.1.3.A
Table Shows post office recurring deposit scheme
Scheme

Interest

Minimum

Salient features including tax

payable, rate,

amount for

rebate.

periodicity

opening of

etc.,

account and
maximum
balance
that can be

5year post

From 01-04-

retained
Minimum

office

2013 interest

INR 10%

cash/cheque and in case of

Recurring

rate are as

per annum

cheque the date of deposit

deposit

follow

month or

shall be date of presentation of

account

8.30%per

any amount

annum

in multiple

(quarterly

of INR 5/-

available at the time of

compounded)

no

opening and also after

On maturity

maximum

opening of account

Account can be opened by

cheque.
Nomination facility is

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 33

INR 10%
Account
fetches INR
744.53.can be
continued for
another 5years
on year to year
basis,

limit

Account can be transferred

from one post office to
another
Any number of accounts can
be opened in any post office.
Account can be opened in the
name of minor and a minor or
10 years and above age can
open and operate the account
Joint account can be opened
by two adults.
Subsequent deposit can be
made up to 15th day of next
month if account if account is
opened up to 15th of a calendar
month and up to last working
day of next month if account
opened between 16th day and
last working day of a calendar
month.
There is rebate on advance
deposit of at least 6
installments.
Minor after attaining majority
has to apply for conversion of
the account in his name.
One withdrawal up to 50% of
the balance allowed after one
year.
Full maturity value allowed
on RD A/C restricted to that
of INR 50/-denomination in
case of death of depositor

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 34

subject to fulfillment of
certain condition
Source: Secondary data

Table No. 4.1.3.B

Table Shows maturity value from time to time (for denomination of Rs 10)
Period during which
opened
From
15-01-2000
01-03-2001
01-03-2002
01-03-2003
01-03-2007
Source: Secondary data

To
28-02-2001
28-02-2002
28-02-2003
30-02-2007
On words

Amount repayable for an

account of Rs 10
789.60
758.53
748.49
728.90
744.53

4.1.4 Monthly Income Scheme (MIS)

In the monthly Income Scheme accounts depositor make one lump sum deposit
for a period of 6 years of 1,00/- as multiples of Rs 1000. The depositor gets monthly
interest from the very next month of the deposit. After maturity, he will get back the
deposit amount with an additional 10% as bonus. Premature closure is permitted after
one year. The procedural rules are as for savings accounts there is no concession for
income tax.
Features
An account be opened by an individual adult 2 or 3 adults jointly or a guardian on
behalf of a minor.
Minimum deposit an account must be Rs 1000/D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 35

 Maximum deposit an single account is Rs 300,000 and in a joint account it is

Rs600,000
Rate of interest 8%
10% bonus on maturity, (withdrawn i.e. 13th Feb 2006)
Auto credit facility to SB account
Maturity period 6 years
Income by means of interest up to Rs 12,000 is exempted for payment of income
tax under section 80L of Income Tax Act.
Table No .4.1.4.A
Table shows safe and sure way to get a regular monthly income
Post office monthly income scheme (MIS)

Scheme

Interest

Minimum

Salient features including tax

payable

amount for

rebate.

rate,

opening of

periodicity

account and

etc.

maximum
balance that can

Post office

From 01-

be retained
In multiples of

monthly

04-2013

INR 1500

income

interest

Maximum

account

rates areas

investment limit is

cash(cheque and in case of

scheme

follows.

INR 4.5 lakhs in

cheque the date of realization

8.40% per

single account and

of cheque in government

annum

INR 9 lakh in joint

account shall be date of

payable

account

monthly

An individual can
invest maximum
INR 4.5 lakh in
MIS (including his
share in joint

o Account may be opened by

individual.
o Account can be opened by

opening of account.
o Nomination facility is available
as the time of opening and also
after opening of account.
o Account can be transferred
from one post office to another
o Any number of accounts can be

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 36

accounts)

opened in any. Post office

For calculation of

subject to maximum

share of an

investment limit by adding

individual in joint
account, each joint

balance in all accounts.

o Account can be opened in the

holder have equal

name of minor and a minor and

share in each joint

a minor of 10 years and above

account

age can open and operates the

account.
o Joint account can be opened by
two or three adults.
o Single account can be
converted joint and vice versa.
o Minor after attaining majority
has to apply for conversion of
the account in his name.
o Maturity period is 5 years from
01-12-2011
o Interest can be drawn through
auto credit into savings account
standing at same post office,
through PDCs or ECS.
o Can be prematurely encashed
after one year but before 3
years at the discount of 2% of
the deposit and after 3 years at
the discount of 1% of the
deposit (discount means
deduction from the deposit)
o A bonus of 5% on principal
amount is admissible on
maturity in respect of MIS
accounts opened on or after 08-

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 37

12-2011, no bonus is payable

on the deposit made on or after
01-12-2011.
Source: Secondary data
Table No: 4.1.4.B
Table shows monthly income scheme accounts
Period during which

Minimum

Maximum

Rate of

Interest

opened

amount of

amount in

interest

payable on

deposit (Rs)

case of

per annum

minimum

single

(Rs)

deposits

account
From

(Rs)

To

02-09-1993 31-12-1998
01-01-1999 14-01-2000
18-07-2000 28-02-2001
01-03-2001 28-02-2002
01-03-2002 28-02-2009
01-03-2006 28-02-2009
01-04-2011
On wards
Source: Secondary data

6,000
6,000
1,000
1,000
1,000
1,000
15,000

2,04,000
2,04,000
300,000
300,000
300,000
300,000
900,000

13
12
11
9.5
9
8
8.40

65.00
60.00
9.167
7.917
7.5
6.66
4.3.6

4.1.5 Public Provident Fund Scheme (PPF)

Public provident fund scheme is a statutory scheme. Under this scheme self
employed person, like doctors, agriculturists, lawyers, merchants can avail the facility
of provident fund with effect from 01-07-1968.
PPF account can be opened in the state Bank of India and its subsidiaries, Head
post office and certain authorized branches of National banks and post office which
are authorized to open PPF account by head of circles regional PMCs.``

Features
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 38

 The account carries an interest at the rate of 8% per annum

Investment up to 70,000/- per annum qualified for IT rebate under section 80C

of IT Act.
A minimum deposit of Rs 500/- is compulsory in a financial year.
12 deposits can be made in a year.
Deposit by cheque/ cash including outstation cheque may be opened.
Account will be retreated as discontinued if the minimum deposit of Rs 500/- is

not made in financial year.

Surcharge at the rate of Rs.50/- will be livid on discontinued accounts.
Deposits made on behalf of wife or minor children will be treated as deposit
made by the investor himself.
Only one account, either in post office or in bank only may be opened.
Table No: 4.1.5.A
Table shows post office public provident fund
Scheme

Interest

Minimum amount for

payable

opening

rate,

and

Periodici

balance that can be

ty etc.

retained

of

account
maximum
Salient features including tax
rebate
INR.500/ An

Post

From 01- Minimum

office

04-2013

Maximum

public

interest

INR.1,00,000/-

individual

can

open

account with INR 5% but

in

has to deposit minimum of

provident rates are financial year.

INR 500/- in a financial year

fund

as

Deposit can be made in

and

account

follows

lump sum or in 12

8.70%

installments.

per
annum
(compoun
ded
yearly)

maximum

INR

1,00,000/ Joint account can not be

opened.
Account can be opened by
cash/ cheque and in case of
cheque,

the

realization

date

of cheque

government

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

of
in

accounts
Page 39

account shall be date of

opening of account.
Nomination
facility

is

available at the time of

opening

and

also

after

opening

and

also

after

opening of account. Account

can be transferred from one
post office to another.
The subscriber can open
another account in the name
of minors but subject to
maximum investment limit
by adding balance in all
accounts.
Maturity period is 15 years
but

the

same

can

be

extended within one year of

maturity for further 5 years
and so on.
Maturity value

can

be

retained without extension

and without further deposits
also.
Premature closure is not
allowed before 15 years.
Deposits
qualify
for
deduction

from

income

under sec.80C of IT Act.

Interest is completely tax
free.
Withdrawal is permissible
every year from 7th financial
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 40

year

from

the

year

of

opening account.
Loan facility available from
3rd financial years.
No attachment under court decree
order.
Source: Secondary data
Table No: 4.1.5.B
Table shows post office public provided fund scheme accounts.
Period
From

To

01-04-1986
14-01-2000
15-01-2000
28-02-2001
01-03-2001
28-02-2002
01-03-2002
14-11-2003
15-11-2002
28-02-2007
01-03-2003
28-02-2007
01-03-2008
On wards
Source: Secondary data

Minimum

Total

Interest

Amount

Amount

Rate

100
100
100
100
500
500
500

60,000
60,000
60,000
60,000
70,000
70,000
1,00,000

12%
11%
9.5%
9%
9%
8%
8.70%

4.1.6 Senior Citizen Savings Scheme (SCSS)

Any person who is of 60 years and above person who has attained the age of 55
years or more but loss than 60 years who has retired under VRS on the date of
opening the account. He can open the account within three months from the date of
retirement. Person should attach the certificates along with application for opening the
accounts from the employee.
Indicating the fact of retirement under such VRS retirement benefits,
employment held long the with period of such employment..
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 41

Features
NRI and HUF cannot open the account.
Joint account can be opened only with spouse .
Depositor should produce certificate for age proof PAN and two photographs
while opening the accounts.
Deposit can be made by cash or cheque if the amount of deposit is more than
one lakh deposit should be made only by cheque.
Depositor may operate more than one account in multiples of Rs 1,000/subject to the condition that the balance in all the accounts taken together shall
not exceed the maximum limit Rs 15,00,000 not more than one account opened
in the same post office in the same calendar month.
The account carries interest of 9% per annum interest shall be payable quarterly
on March 31,june 30, September 30, and December 31. Unclaimed interest will
not earn any interest Rs 2,250/- will be paid at the end of each quarter on a
deposit of Rs 1,00,000/ Interest can be automatically credited to SB Account if the SB Account is also
opened in the same post office Senior Citizens Savings Scheme

Table No: 4.1.6

Table shows interest table showing the amount of interest to be paid for complete
quarter at the rate of 9 percent
Amount of deposit

Interest per quarter

Amount of deposit

interest per quarter Rs.

1,000
22.50
2,000
45.00
3,000
67.50
4,000
90.00
5,000
112.50
6,000
135.00
7,000
157.50
8,000
180.00
9,000
202.50
10,000
225.50

amount of deposit Rs.

30,000
675.00
40,000
900.00
50,000
1,125.00
60,000
1,350.00
60,000
1,575.00
70,000
1,800.00
80,000
2,025.00
90,000
2,250.00
1,00,000
4,500.00
2,00,000
6,750.00

interest per quarter Rs.

500,000
11,250.00
600,000
13,500.00
700,000
15,750.00
800,000
18,000.00
900,000
20,250.00
10,00,000
22,500.00
11,00,000
24,750.00
12,00,000
27,000.00
13,00,000
29,250.00
14,00,000
31,500.00

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 42

20,000
450.00
50,000
500.00
Source: Secondary data

3,00,000
5,00,000

9,00,000
No limit

15,00,000
20,00,000

33,750.00
No limit

4.2 Cash Certificates

4.2.1 National Saving Certificate (NSC)
NSCs are encashable only on maturity. As the name itself indicates. The period
of maturity is 6 years. The amount payable to the investor is printed on the back side
of NSC. One of the cardinal features of NSC is that the investment made under these
qualities for rebate of Income Tax under Section 88. Even the interest earned every
year is deemed have been reinvested an thus qualifies for Tax rebate.
Features
Scheme specially designed for Government employees. Business men and

other salaried class who are IT assesses.

No maximum limit for investment.
No tax deduction at source.
Certificates can be kept as collateral security to get loan from banks.
Investment up to Rs 1,00,000/- per annum qualifies for IT rebate under Section

80C of IT Act.
Trust and HUF cannot invest.
Interest is compounded 6 month. The following interest accurse on a certificate
of Rs 1,000/0 denomination after the period mentioned.
Table No. 4.2.1
National Savings Certificate interest rate
Years
1 year
2 years
3 years
4 years
5 years
6 years
Source: Secondary data

Rs.
81.60
88.30
95.50
103.30
111.70
120.80

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 43

 Certificates nature in a period of 5 years, the maturity value of certificate of

different denomination is as follows:
Table No. 4.2.2
Maturity value of certificate of different denomination
Denomination Rs.
Marketing value Rs.
100
160.10
500
800.50
1,000
1,601.50
5,000
8,005.00
10,000
16,010.00
Source: Secondary data
The interest occurring annually deemed to be re-investment will also qualify
for tax rebate under Section 88 of IT Act. Such interest is deductable under
section 80-l of IT Act.
Loan can be taken from Banks on security of the certificates.
Deposits qualify for tax rebate under section. 80C of IT.

References
http://www.indiapost.gov.in.
http;//Wikipedia.org./wiki/Indian-postal-services
http;//www.stampsofindia.com/read room/508.htm
http;//www.indiapost http;//www.gov.in/saving account.aspx.
http;//www.indiapost.gov.in/recurring deposits schemes.aspx.
http;//www.indiapost.gov.in/monthly deposits schemes.aspx
http;//www.indiapost.gov.in/national savings schems.aspx.
http;//www.indiapost.gov.in/senior citizen schemes.aspx
http;//www.indiapost.gov.in.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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CHAPTER 5

ANALYSIS AND INTERPRETATION

5.1. Introduction
The data is processed in an understandable and meaningful manner. In tables
and percentages are taken to respondents and then come to the conclusion as the
overall performance of each sector as mentioned by the sample as a whole.
To gather required information on A STUDY ON INVESTORS
AWARENESS TOWARDS INVESTMENT IN POST OFFICE SAVINGS
research has been carried out. The survey has been conducted in Jagaluru city. The
respondents were surveyed. information has been gathered by well-structured
questionnaire. This chapter gives detailed view about survey data and also helps to
find proper findings of the study. Based on results drawn in this chapter in the next
chapter findings, suggestions are drawn. Information which collected from survey is
represented tables and graphs.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 45

Table No: 5.1

Table shows classification of the Respondents based on Age Group
Sl. No.
1
2
3
4

Age Group
Below 20 years
20-30 years
30-40 years
Above 40 years
Total
Source: Field Survey

No. Of Respondents
01
10
06
03
20

Percentage (%)
5
50
30
15
100

Graph No.5.1
Graph shows classification of the Respondents based on Age Group

Source: Field Survey

Table 5.1 shows that, out of 20 respondents, 50 percent of the investors age
group exists between 20-30 years, 30 percent of the investors age between 30-40
years, 15 percent age is 40 years and above, remaining 5 age is below 20 years.
The analysis shows that, 50 percent of post office saving schemes investors age
lies between 20-30 years.
Table No: 5.2
Table shows: classification of the Respondents based on Group of Gender.
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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Sl. No.
1
2

Gender No. of Respondents

Male
14
Female
06
Total
20
Source: Field Survey

Percentage (%)
70
30
100

Graph No.5.2
Graph shows classification of the Respondents based on Group of Gender.

Source: Field Survey

Interpretation:
Table 5.2 shows that, out of 20 respondents, 70 percent of the investors are
male and remaining 30 percent are female.
The analysis shows that, 70 percent of male investors using post office savings
schemes.

Table No: 5.3

Table shows classification of the Respondents based on marital status.
Sl. No.
1

Marital status
Married

No. of Respondents
14

Percentage (%)
70

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 47

Unmarried
Total
Source: Field Survey

06
20

30
100

Graph No.5.3
Graph shows classification of the Respondents based on marital status.

Source: Field Survey

Table 5.3 shows that, out of 20 respondents, 70 percent of the investors are
married and remaining 30 percent are unmarried
The analysis shows that, 70 percent of married investors are invested in post
office saving schemes.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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Table No: 5.4

Table shows Educational classification of the Respondents based on
Qualification.
Sl. No.
1
2
3
4
5

Education
Up to SSLC
PUC
Graduate
Post Graduate
Any other
Total
Source: Field Survey

No. of Respondents
06
03
06
02
03
20

Percentage (%)
30
15
30
10
15
100

Graph No.5.4
Table shows classification of the Respondents based on Educational
Qualification

Source: Field Survey

Table 5.4 shows that, out of 20 respondents, 30 percent of the investors were
upto SSLC and graduate, , 15 percent were PUC and others, and remaining 10 percent
were post- graduate.
The analysis shows that, 30 percent investors are using saving schemes are
completed SSLC and graduate.
Table No: 5.5
Table shows classification of the Respondents based on Occupation
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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Sl.
No.
1
2
3
4
5
6

Occupation

Agriculturist
House wife
Business
Labour
Student
Other
Total
Source: Field survey

No. of Respondents

Percentage (%)

01
04
09
00
02
04
20

5
20
45
0
10
20
100

Graph No.5.5
Graph shows classification of the Respondents based on Occupation

Source: Field Survey

Table 5.5 shows that, out of 20 respondents, 45 percent of the investors are
businessman, 20 percent are house wife and others, and remaining 10 percent are
students.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 50

The analysis shows that, 45 percent of businessmans are using post office
saving schemes.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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Table No: 5.6

Table shows classification of the Respondents based on Monthly income
Sl. No.

Monthly income

1
2
3
4

Below 10,000
10,000-20,000
20,000-30,000
Above 30,000
Total
Source: Filed survey

No. of Respondents

Percentage (%)

11
6
3
0
20

55
30
15
00
100

Graph No.5.6
Graph shows classification of the Respondents based on Monthly income

Source: Field Survey

Table 5.6 shows that, out of 20 respondents, 55 percent of the investors exists
income below 10,000 and 30 per cent income is 10000 - 20000 and remaining
investors income is 20000-30000.
From analysis clear that majority i.e., 55 per cent of investors income lies
below Rs 10,000.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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Table No: 5.7

Table shows classification of the Respondents based on using Indian post
Sl. No.
1
2
3
4

No. Of years
Less than 5 years
5-10 years
10-15 years
More than 15
Total
Source: Field survey

No. of Respondents
12
7
1
00
20

Percentage (%)
60
35
5
00
100

Graph No.5.7
Graph shows classification of the Respondents based on using Indian post

Source: Field Survey

The table 5.7 shows that, out of 20 respondents 60 per cent as invested less
than a year, 35 per cent of invested between 5-10 years and remaining 5 per cent
between 10-15 years.
From analysis it is clear that majority i.e., 60 per cent of investors were
invested less than 5 year.

Table No: 5.8

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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Table shows classification of the Respondents based on new services introduced

by Indian post
Sl. No.
1
2

Contents
Yes
No
Total

No. of Respondents
10
10
20

Percentage (%)
50
50
100

Source: Field survey

Graph No.5.8
Graph shows classification of the Respondents based on New services introduced
by Indian post

Source: Field Survey

The Table 5.8 evident that, out of 20 respondents 50 per cent of respondents
have awareness of new services and schemes and 50 per cent are not having
awareness of new services and schemes.
From analysis it is clear that 50 per cent of investors are awareness about new
savings schemes.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

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Table No: 5.9

Table shows classification of the Respondents based on which factors influenced
to using saving schemes Indian post
Sl. No.

Influenced factors

No. of Respondents

Percentage (%)

1
00
6
00
00
13
20

5
0
30
0
0
65
100

1
2
3
4
5
6

Advertisement
Wide coverage
Faith
Newness
User friendly
Security/safety
Total
Source: Field Survey
Graph No.5.9

Graph shows classification of the Respondents based on which factors influenced

to using saving schemes Indian post

The Table 5.9 shows that, out of 20 respondents 65per cent of respondents
invested for security or safety purpose and 30per cent invested for faith and remaining
5per cent for advertisement.
From the above analysis its clear that. Majority of the respondents i.e.,65per
cent investor invested for security or safety purpose.
Table No: 5.10
Table shows classification of the Respondents based on regularly using schemes
Sl. No.

Types of services

No. of Respondents

Percentage (%)

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1
2
3
4
5

Saving account
Recurring deposit scheme
Time deposit scheme
Monthly income scheme
Senior Citizen savings

10
10
0
0
0

50
50
0
0
0

scheme
6
Public provident fund
7
National saving certificate
8
Other
Total
Source: Field Survey

0
0
0
20

0
0
0
100

Graph No.5.10
Graph classification of the Respondents based on regularly using schemes

Source: Field Survey

Table 5.10 shows that, out of 20 respondents 50per cent of each investor
invested in savings scheme and recurring deposit.
From analysis it is show that, 50per cent of investors invested in savings
scheme.
Table No: 5.11
Table shows classification of the Respondents based on using postal saving
scheme
Sl. No.
Particulars
1
Regularly
2
Regular intervals
3
Occasionally

No. of Respondents
6
9
5

Percentage (%)
30
45
25

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 56

Total
Source: Field survey

20

100

Graph No.5.11
Graph shows classification of the Respondents based on using
postal saving scheme

Source: Field Survey

Table 5.11 shows that, out of 20 Respondents 45per cent are invested by
regular intervals, 30per cent are regularly and remaining 25per cent are occasionally.
The analysis shows that, majority i.e.45 per cent are regular intervals.

Table No: 5.12

Table shows classification of the Respondents based on investment objective in
postal saving scheme
Sl. No.
1
2
3
4

Particulars
Return
Safety
Liquidity
Tax benefit
Total

No. of Respondents
13
6
1
0
20

Percentage (%)
65
30
5
0
100

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 57

Source: Field survey

Graph No.5.12
Graph shows classification of the Respondents based on investment objective in
postal saving scheme

Source: Field Survey

Table 5.12 shows that, out of 20 respondents 65per cent respondents are
invested for the purpose of return, 30per cent for safety and remaining 5per cent for
liquidity.
From analysis shows that, majority i.e.65 per cent of respondents are invested for
return.
Table No: 5.13
Table shows classification of the Respondents based on level of satisfaction about
recurring deposit in postal saving scheme
Sl. No.
1
2
3
4

Particulars
Excellent
Good
Average
Any other
Total
Source: Field survey

No. of Respondents
9
3
5
3
20

Percentage (%)
45
15
25
15
100

Graph No.5.13
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 58

Graph shows classification of the Respondents based on level of satisfaction

about recurring deposit in postal saving scheme

Source: Field Survey

Table 5.13 shows that, out of 20 respondents 45 per cent of investors satisfied
excellent 25 per cent average and remaining 15 per cent satisfied by both good and
poor.
From the analysis it is clear that, Majority i.e., 45 per cent of investors satisfied
as excellent.

Table No: 5.14

Table shows classification of the Respondents based on drawback found in postal
saving scheme
Sl. No.
1
2
3
4

Particulars
Market risk
Scheme risk
Flexibility
Any other
Total
Source: Field Survey

No. of Respondents
4
2
2
12
20

Percentage (%)
20
10
10
60
100

Graph No.5.14
Graph shows classification of the Respondents based on drawback found in
postal saving scheme
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 59

Source: Field Survey

Table 5.14 shows that, out of 20 respondents Table, 60 per cent of investors not
found any drawback, 20 of respondents found market risk and remaining 10 per cent
found flexibility and scheme risk.
From the analysis it is clear that, Majority i.e., 60 per cent of investors not
found any drawback.
.
Table No: 5.15
Table shows classification of the Respondents based on satisfaction of present
saving schemes
Sl. No.
1
2

Particulars
Yes
No
Total
Source: Field Survey

No. of Respondents
20
0
20

Percentage (%)
100
00
100

Graph No.5.15
Graph shows classification of the Respondents based on satisfaction of
present saving schemes

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 60

Source: Field Survey

Table 5.15 shows that out 20 respondents 100 per cent of respondents of
satisfied with present savings schemes.
From the analysis shows that 100 per cent respondents satisfied with
present savings schemes.

Table No: 5.16

Table show classification of the Respondents based on feeling of Indian postal
saving schemes
Sl. No.
1
2
3
4

Particulars
Excellent
Moderate
Good
Poor
Total
Source: Field Survey

No. Of Respondents
00
1
19
00
20

Percentage (%)
00
5
95
00
100

Graph No.5.16
Graph shows classification of the Respondents based on feeling of Indian postal
saving scheme
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 61

Table 5.16 Shows that, out of 20 respondents 95per cent of investors as good
remaining 5 per cent investors feeling as moderate.
From the analysis shows that majority i.e, 95 per cent investors feeling good.

Table No: 5.17

Table shows classification of the Respondents based on Awareness about
upcoming saving schemes by Indian postal
Sl. No.
1
2

Particulars
Yes
No
Total
Source: Field survey

No. of Respondents
00
20
50

Percentage (%)
00
100
100

Graph No.5.17
Graph shows classification of the Respondents based on Awareness about
upcoming saving schemes by Indian postal

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 62

Source: Field Survey

Table 5.17 shows that out 20 respondents 100 per cent of respondents are dont
have an idea about upcoming saving schemes.
From the analysis shows that 100 per cent respondents dont have an idea about
saving schemes.

Table No: 5.18

Table shows classification of the Respondents based on satisfaction towards
promotional activities used by Indian postal saving scheme
Sl. No.
1
2
3
4

Particulars
Excellent
Better
Good
Bad
Total
Source: Field Survey

No. of Respondents
2
11
7
00
20

Percentage (%)
10
55
35
00
100

Graph No.5.18
Graph shows classification of the Respondents based on satisfaction towards
promotional activities used by Indian postal saving scheme

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 63

Source: Field Survey

5.18 Shows that, out of 20 respondents, 55 per cent of investors satisfied
promotional activities as better, 35 per cent as good and remaining 10 per cent as
excellent.
From the analysis it is clear that, Majority i.e., 55 per cent of investors satisfied
with promotional activities as better.

CHAPTER 6

FINDINGS, SUGGESTIONS AND CONCLUSION

6.1. Findings
50 per cent investors age lies between 20-30 years.
70 per cent of investors are male.
70 per cent of investors are married.
30 per cent of such investors are SSLC and Graduate.
45 per cent of investors occupation as business.
55 per cent of investors are invested of Rs below10, 000.
60 per cent of investors are invested less than 5 year.
50 per cent of investors are awareness about new savings schemes.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 64

 65per cent investor invested for security or safety purpose.

50per cent of investors invested in savings schemes.
45per cent of investors are regular intervals.
65per cent of investors are invested for the purpose of return.
45 per cent of investors satisfied as excellent.
60 per cent of investors not found any drawback.
100 per cent respondents satisfied with present savings schemes.
95 per cent of investors are feeling as good.
100 per cent respondents dont have an idea about saving schemes.
55 per cent of investors satisfied with promotional activities as better.

6.2 Suggestions
The post office savings of India should be improved and need to growing
because competition has been enhancing rapidly.
The Indian post office necessary to be introduce more and more new savings
schemes.
Indian postal savings should giving more and more promotional activities and
rural areas.
Indian postal savings providence yet not reaches to rural areas up to the mark.
Even though post office developing rapidly but not aware about new post
office schemes in rural areas people. Therefore, necessary to more concentrate
on promotional activities.
The India post should introduce fast service like ATM, money transfer and
internet-transaction in rural areas all over India. All banks are providing ATM
service in cities because for withdrawn the money in convenient way.
Need to improve the rural area post offices, In these post offices they didnt
provide all India postal savings because they need to investors awareness
about rural people.

6.2.

Conclusion

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 65

Though, tried to incorporate the learning from global postal reforms and have
provided comprehensive recommendations covering all aspects based on our
understanding of the Indian postal scenario. But this is a very old institution, perhaps
one of the oldest and thus it has developed many faces along with the course of its
evolution. The goal of this study is to gain some insights into innovation in the postal
sector. Some institutions are more investment oriented but some are not.
In earlier years India post is the only one institution providing postal schemes.
Post office savings bank in India differentiates its offer by building a unique bundle of
competitive advantage. It has positioned its postal saving schemes as differentiating
on the important attributes of safety, security and risk free. POSBs are still preferred
by investors awareness as it is fully backed by government and functioning for long.
The trust is high in investors where safety of deposit money is more important issue
than the return on investment. The only problem lies is that it is not taking strong steps
to deliver and communication the desired position to target customers.
One of the important challenges towards Indian post office is the evolution in
IT (computerization, networking, automation, process reengineering). Which has
provided automation technology to the banks and other financial institutions.
Many investors and employees are satisfied with new changes adopted by India
postal savings. But still few customers are not aware about savings schemes.
Therefore, in future India Postal Savings is needed to think about the same
thing that is how to satisfy unaware about investors with its Investors awareness
toward investment in post office savings and innovation and technology of post office.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 66

QUESTIONNAIRE
Dear Respondent,
Myself NAGARAJA .R a student of Fourth Semester M.Com, P. G.
Centre, Chitradurga. I have undertaken a Project report on A STUDY ON
INVESTORS AWARENESS TOWARDS INVESTMENT IN POST
OFFICE SAVINGS (A Case Study on Post Office, Jagaluru) under the
guidance of Mr. RAMESH .R. In partial fulfillment of the requirement of the
M. Com degree. Therefore, I request you to fill this questionnaire.
I assure you that the information collected from you will be utilized only
for the academic purpose, your response in very helpful in making this project a
success.
Thanking You
Yours faithfully,
(Mr. NAGARAJA .R)
1) Name:

2) Address:

3) Age

a. Below 20 years
c. 30 -40 years

[
[

]
]

b. 20 -30 years
[
d. 40 years and above [

]
]

b. Female

b. Unmarried

4) Gender

a. Male
5) Marital Status
a. Married

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 67

6) Education:

a. Up to SSLC
[
c. Graduate
[
e. Other, Specify ..

]
]

b. PUC
d. Post Graduate

[
[

]
]

7) Occupation

a. Agriculturist
c. Business
e. Student

[
[
[

]
]
]

b. House Wife
[
]
d. Labour
[
]
f. Others specify

[
[

]
]

b. 10,000-20,000
d. Above 30,000

8) Monthly income (Rs.)

a. Below 10,000
c. 20,000 30,000

[
[

]
]

[
[

]
]

9) From how long you are using Indian postal service?

a. Less than 5 years

c. 10 15 years

[
[

]
]

b. 5 10 years
d. More than 15 years

10) Do you have awareness about the new saving schemes introduced by Indian

post office?
a. Yes

b. No

11) If yes, which type of savings you may know?

a. Saving Account
[ ] b. Recurring Deposit scheme [ ]
c. Time Deposit Scheme
[ ] d. Monthly Income scheme [ ]
e. Senior Citizen savings scheme [ ] f. Public Provident Fund
[ ]
g. National Saving Certificate
[ ] h. Sukanya samruddi scheme[ ]
12) Which factor influenced on you to use saving schemes of Indian post office?
a. Advertisement
[ ] b. Wide Coverage
[
]
c. Faith
[ ] d. Newness
[
]
e. User friendly
[ ] f. Security/safety
[
]
13) Which saving scheme is regularly using by you?

a. Savings Account
[
] b. Recurring Deposit scheme[ ]
c. Time Deposit Scheme
[
] d. Monthly Income scheme [ ]
e. Senior Citizen savings scheme [ ] f. Public Provident Fund [ ]
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 68

g. National Savings Certificate

] h. Others specify

14) How do you use postal saving schemes?

a. Regularly
c. Occasionally

[
[

]
]

b. Regular Intervals

15) What is your investment objective in postal saving schemes?

a. Return
c. Liquidity

[
[

]
]

b. Safety
d. Tax benefit

[
[

]
]

16) According to your opinion, which saving scheme is most effective one

17) According to you what is your opinion about Time Deposit Scheme?
a. Excellent
[ ]
b. Good
[ ]
c. Average
[ ]
d. Poor
[ ]

18) How do you feel about Public Provident Found (PPF)?

a. Excellent
[ ]
b. Good
[ ]
d. Average
[ ]
d. Poor
[ ]
19) What is your level of satisfaction about Recurring Deposit Scheme in Post
Office?
a. Excellent
c. Average

[
[

]
]

b. Good
d. Poor

[
[

]
]

20) What is main drawback you found in postal saving scheme?

a. Market risk
c. Flexibility

[
[

]
]

b. Scheme risk
[
]
d. Any other, Specify

21) Are you satisfied with present saving schemes?

a. Yes

b. No

[
[

]
]

22) How do you feel about Indian Post office saving Schemes?

a. Excellent
c. Good

[
[

]
]

b. Moderate
d. Poor

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 69

23) Do you have an idea about upcoming saving schemes?

a. Yes

b. No

24) What is your opinion about promotional activities used by India post when it

introduces new saving schemes?

a. Excellent
[
]
c. Good
[
]

b. Better
d. Bad

[
[

]
]

25) Please give your suggestions to India post?

.
.................................................................................................................
26) What is your opinion about Head Post Office, Jagaluru?

..
27) What is your opinion about India post?

Date:
Place:
Signature
D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 70

Thanks for your co-operation

BIBLOGRAPHY
BOOKS:
James Francis , Investment analysis and management, TATA McGraw-Hill
edition publishing co.ltd., New Delhi
Fischer Donald E., and Ronald J., Jordan, Security Analysis and portfolio
management, PHI publication, New Delhi.
Ravi .M. Kishore, Financial management ,Taxman publication.
Punithavathi pandian, Security analysis and portfolio management, Vikas
publishing house.

ARTICLES:
V.R.Palanivelu, k. Chandrakumar, March

2013, International conference on

business Economics and Accounting.

Kannada prabha kannada news paper,23 rd October 2013, International money
transfer and investment,3rd page in the additional sheet.

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 71

REPORTS:
Sub post office,JagalureSS,annual reports of 2013-14.

INTERNET SOURCE:

http://www.indiapost .govt.in.
http://en.wikipedia .org/wiki/India-Post
http://en.wikipedia .org/wiki/Indian-Postal Service
http://www.stampsofindia.com/readroom/508.htm
http://en.wikipedia.org/wiki/postage-stamps-and-postal-history-of-india
http://www.indiapost.gov.in/savingaccount.aspx
http://www.indiapost.gov.in/recurring deposits schemes.aspx
http://www.indiapost.gov.in/timedepositschemes.aspx
http://www.indiapost.gov.in/monthlydepositsschemes.aspx
http://www.indiapost.gov.in/public providentfund.aspx
http://www.indiapost.gov.in/national savingscertificate.aspx
http://www,indiapost.gov.in/senior citizen scheme.aspx

D.O.S. in Commerce,P.G.Centre,Jnanagangotri , Davangere University, Chitradurga.

Page 72