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The IT manager of a medium-sized business wishes to house the company-owned web servers in a facility that offers round-the-
clock controlled access, redundant power, and high-bandwidth Internet access. Which ISP service will fulfill this need?

web hosting

planning and provisioning

application hosting

equipment colocation

Tier 1 ISP services

2
Which of the following start the test of destination reachability?

echo request issued by source

echo reply issued by source

echo request issued by destination

echo reply issued by destination

3
What interconnects the Internet backbone?

gateway routers

IXPs

POPs

satellite dishes

4
What are three main types of high-bandwidth connection options used by medium- to large-sized businesses? (Choose three.)

DSL

cable modem

Ethernet

metro Ethernet

T1

T3

5
What three support service teams are commonly found within an ISP? (Choose three.)

help desk

computer support

application readiness

network operations center

planning and provisioning

implementation and documentation

What is the purpose of an RFC?

to provide the connection point for multiple ISPs to the Internet

to document the development and approval of an Internet standard

to connect a business to an ISP

to provide data communication services to ISP customers

to monitor network performance and connection status of ISP clients

7
What feature allows network devices to be scalable?

a fixed number of interfaces

ease of repair

modularity

low maintenance requirements

low cost

8
What is the maximum T1 transmission speed?

56 kbps

128 kbps

1.544 Mbps

2.4 Mbps

9
Which ISP network support systems team will typically contact the customer once a new circuit is ready and guide the customer in
setting up passwords and other account information?

help desk

customer service

network operations center

on-site installation team

planning and provisioning

10
When did the Internet become available for use by businesses and consumers?

1979

1984

1991

1999

2000

What was the original purpose of the Internet?

voice communication

marketing

research

commerce

12
What information is contained in the numbered RFCs maintained by the IETF?

the rules for acceptable use of websites and e-mail

the descriptions of various hardware components that connect to the Internet

the specifications and rules for how devices communicate over an IP network

the standards for cabling and wiring for local Ethernet networks

13
Which network support services team identifies whether the client site has existing network hardware and circuits installed?

customer service

help desk

network operations

planning and provisioning

14
What units are used to measure Internet bandwidth?

bits per second

bytes per second

hertz

megabytes per second

packets per second

15
At which point do individuals and small businesses connect directly to the ISP network to obtain Internet access?

at a POP

at an IXP

at a Metro Ethernet link

on the ISP extranet

Which network utility helps determine the location of network problems and identifies routers that packets travel across?

ping

ipconfig

traceroute

ixp

17
Which two things can be determined by using the ping command? (Choose two.)

the number of routers between the source and destination device

the IP address of the router nearest the destination device

the average time it takes a packet to reach the destination and for the response to return to the source

whether or not the destination device is reachable through the network

the average time it takes each router in the path between source and destination to respond

18
Which command generated this output?

1 12.0.0.2 4 msec 4 msec 4 msec

2 23.0.0.3 20 msec 16 msec 16 msec
3 34.0.0.4 16 msec 18 msec 16 msec
Router# traceroute 34.0.0.4

Router# nslookup 34.0.0.4

Router# ping 34.0.0.4

Router# telnet 34.0.0.4

19
Which network support services team is responsible for testing a new customer connection and for monitoring the ongoing
operation of the link?"

customer service

help desk

network operations

on-site installation

20
Which statement describes a function of a Tier 1 ISP?

peers with other similarly sized ISPs to form the global Internet backbone

uses the services of Tier 3 ISPs to connect to the global Internet backbone

pays Tier 2 ISPs for transit services to connect across continents

limits the offered services to small geographic areas