Knowledge Management Platform To Increase The Scale & Sustainability of Youth Economic Opportunities Programs: 2015 Results

KNOWLEDGE MANAGEMENT PLATFORM TO INCREASE THE SCALE
& SUSTAINABILITY OF YOUTH ECONOMIC OPPORTUNITY PROGRAMS

2015 RESULTS & 2016 SUMMIT SPONSORSHIP INFORMATION
1350 Connecticut Ave NW, Suite 410, Washington, DC, 20036, USA
+1 202 783 4090
www.MakingCents.com
www.YouthEconomicOpportunities.org
www.YouthEOSummit.org
KNOWLEDGE MANAGEMENT PLATFORM

to increase THE SCALE & SUSTAINABILITY
OF YOUTH ECONOMIC OPPORTUNITY PROGRAMS
2015 Results & 2016 Summit Sponsorship Information
TABLE OF CONTENTS
EXECUTIVE SUMMARY
INVITATION TO CO-INVEST
SPONSORSHIP PACKAGES AND BENEFITS
KNOWLEDGE MANAGEMENT PLATFORM: 2015 RESULTS-AT-A-GLANCE 4

Monitoring and Evaluation Framework
Annual Global Youth Economic Opportunities Summit
Convening of Leading Global Companies
14
Virtual Learning Events
16
Online Learning Hub
18
Social Media
21
Ensuring Uptake: Integrated KM Platform Offers Greater

Return on Investment
23
APPENDICES
2015 Global Youth Economic Opportunities Summit
Participating Organizations
25
2015 Webinar Participating Organizations
28
EXECUTIVE SUMMARY
Meeting the needs of the global youth population requires evidence-based, scalable, and sustainable initiatives.
In response, Making Cents International offers a demand-driven Knowledge Management (KM) platform that
builds the capacity of youth development stakeholders to design, implement, and evaluate high-impact youth
economic opportunity programs, policies, and partnerships. The platform components are:
Online Learning Hub
Social Media
Global Youth Economic Opportunities Summit

Convening of Global Companies
Virtual Learning Events
Implementers, donors, leading global companies, youth leaders, policymakers, researchers, and educators from
across the globe benet from the concrete and actionable information made available through our KM platform. In
2015, 710 people from 67 countries participated in live KM events organized by Making Cents; another 50,000
people from 187 countries engaged virtually with the platform.
The agship activity for our KM platform is the annual Global Youth Economic Opportunities Summit. In 2015,
Making Cents organized ve interconnected activities anchored to the Summit that increased knowledge exchange
and knowledge capital and contributed to changed practices and improved performance among organizations and
individuals engaged in the sector.
Looking Ahead: Our 10th Anniversary Global Youth Economic Opportunities Summit takes place September
2830, 2016 in Washington DC. Organizations and individuals committed to increasing youth economic inclusion
and reversing global youth unemployment trends are invited to become Summit partners and to use this
engagement to meet their strategic goals.
COMPA
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GLOBAL YOUTH
ECONOMIC
OPPORTUNITIES
SUMMIT
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Lead
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Glo
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Donors
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Poli
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Educato
Imp
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VIRTUAL LEARNING E
Youth
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Making Cents International - 2015 Knowledge Management Results |1
Sponsorship Packages and Benets

SPONSORSHIP LEVEL
2016 global youth economic opportunities summit

On September 2830, 2016, in Washington DC, the Global Youth Economic Opportunities Summit will
convene more than 450 leading stakeholders from 50 countries to exchange knowledge that results in
changed practices and improved performance. Leading global companies, donors, implementers,
policymakers, educators, researchers, and youth leaders attend the Summit. They bring and share a wide
range of lessons and perspectives, including from cross-cutting sectors such as democracy and governance,
food security, and global health.
We invite like-minded organizations committed to effective collaboration and innovation to join Making Cents
as Summit sponsors and content contributors.
Leading organizations invest in the annual Global Youth Economic Opportunities Summit because they
support economic inclusion and want to reverse global youth unemployment trends. By investing in the
Summit, organizations increase their visibility and demonstrate their thought leadership, including to funders
and new partners across the sector. Funding agencies, foundations, and private-sector companies who
invest in the Summit support capacity building and program improvements and further their strategic goals.
The 2016 Summit theme: Turning Points: Achieving Results and Scale in the Next Decade
Demand driven topics at the Summit will include a focus on scale, technology, the role of the private sector,
and soft skills.
how to scale and advance the participation of 1.1 billion young people within the global economy
new technologies that can help to increase the scale, sustainability, and effectiveness of youth
programming
what private-sector investments are needed to support inclusive economic opportunities for youth,
including new business models that create jobs and enable access to appropriate training
Bronze
Silver
Gold
Platinum
Diamond
$5,000
$25,000
$50,000
$100,000
$150,000
Advertising space in Summit

program
Quarter
page
Half
page
Full page
2 pages
2 pages
Logo in pre-Summit
communications (website and
e-announcements), in Summit
program, and on banners
Small
Small
Medium
Large logo,
front of
program
Extra large
logo, front
of program
10
15
BENEFITS DURING SUMMIT

Delivery of opening address
Logo on nametags of all
Summit attendees
Opportunity to show a 3-minute
video during breaks
Opportunity to co-develop and
be a speaker on a plenary or
lunch panel
Verbal and on-screen
recognition as a break sponsor
Opportunity to lead an
interactive workshop session
Opportunity to host a side
meeting in private space within
the Summit venue
On-screen recognition in
plenary sessions
Recognition in Summit
e-bulletin sent to 50,000
subscribers
Exhibit table for communication

materials
Number of registrations covered
Participation in the two-and-a-half-day program (plus a half-day of pre-Summit activities) strengthens

partnerships, improves technical capacity, and expands awareness of promising practices across technical
tracks: workforce development, enterprise development, nancial inclusion, gender, and monitoring and
evaluation (M&E).
BENEFITS FROM KM PLATFORM
Making Cents has operated our KM platform since 2007. We do so on a sustainable basis, thanks to the
hundreds of organizations and individuals who contribute nancial and in-kind resources to the annual
Summit (see page 24 for a list of supporters). This model differs from other KM activities linked to project
funding, as these usually end when the project closes.
Apply It webinar on a topic of

choice, facilitated and
promoted by Making Cents
Featured blog on topic of choice

posted and promoted on
www.YouthEconomicOpportunities.org
Special Options
Lunch Sponsor: $50,000 (silver-level benets and recognition during the event and in the program). Each sponsored lunch incorporates up to 45
minutes of presentation timean ideal opportunity to launch a seminal report or bring attention to a topic of choice.
Evening Reception Sponsor: $10,000 (bronze-level benets and recognition during the event and in the program). The Summit offers 5
minutes of presentation time at the receptionan ideal opportunity to announce an exciting initiative, commitment, tool, or report.
2| Making Cents International - 2015 Knowledge Management Results
2015 knowledge management platform Results at-a-Glance

Level 1: Knowledge Exchange
PARTICIPANTS
Global Youth
Economic
Opportunities
Summit
CONVENING
OF GLOBAL
COMPANIES
450 50 199
PARTICIPANTS ORGANIZATIONS COUNTRIES RESOURCES
REPRESENTED REPRESENTED SHARED
16 11 3
PARTICIPANTS
virtual
learning
events
online
learning
hub
social
media
COUNTRIES ORGANIZATIONS
REPRESENTED REPRESENTED
COUNTRIES
WEBINARS &
REPRESENTED TWITTER CHATS
247 67 4
RESOURCES
POSTED TO
ONLINE
LEARNING HUB
COUNTRIES FROM
WHICH USERS
ACCESSED THE
LEARNING HUB
321 187
COMBINED
FOLLOWERS
ON TWITTER
& FACEBOOK
3,653
Level 2: Knowledge capital

55
94%
3
90%
22
240
resources shared such as:

presentation materials, reports,
and data collection tools
84%
of participants shared and

learned information with
people whom they would not
otherwise have had the
opportunity
83%
Types of Resources Shared:

Technology skills training,
public-private partnerships for
employment, and framework
for impact monitoring
90%
of participants shared
information with people whom
they would not otherwise have
had the opportunity
resources shared: webinar
digital recordings, webinar
Power Point presentations
and Project reports, blog
posts and events relevant
to Twitter Chat topics
100%
21,534
unique website users
50,603
total page views
48,840
subscribers to E-Bulletin
2,652,494
17,568
of participants said the Summit

expanded the availability of
knowledge and resources on
youth economic opportunities
of participants plan on applying
some of what they learned at the
Summit to their work
of participants learned from

people whom they would not
otherwise have had the
opportunity learn
of participants plan on applying
some of the information they
heard to their work
129
views of Twitter Chat

summary
77%
of webinar participants
agree that they have gained
new knowledge and/or
resources that can be
applied to their work
163
countries represented by
subscribers
views of recorded
webinars
Level 4: improved performance
Level 3: changed practices

96%
of participants feel an increased

sense of connection to the Youth
Economic Opportunities Community.
73%
of participants said the Summit

strengthened their capacity
Changes in practice as a result of

attending the Summit including use of
tools for measuring scale & sustainability
73%
of participants strengthened an
existing partnership as a result of
attending the Summit
New approaches, expertise and

connections made
100%
of participants feel an increased

sense of connection to the community
of leading global companies working
on issues of youth economic
opportunity as a result of attending
the convening
78%
78% of participants met someone at the

Summit with whom they anticipate
exploring a partnership
70%
of participants said attending the

convening strengthened an existing
partnership
90%
of participants met someone at the

convening with whom they anticipate
exploring a collaboration or partnership
70%
of participants said the convening

strengthened their capacity
80%
of webinar participants believe what they learned

can have an impact on their work
New partnerships formed

Existing partnerships strengthened
New tools adopted
Positive impact experienced
Shared learning with colleagues
Participants indicated a sense

of gained knowledge from
accessing the learning hub
Summit social media impression via

Twitter (use of hashtag #YouthEO)
Facebook page likes
Monitoring and Evaluation Framework Answers the Question :

Is The Knowledge Management Platform achieving its goals?
Making Cents measures results of our KM activities by using our M&E

framework and four levels of indicators:
1) Knowledge Exchange, 2) Knowledge Capital, 3) Changed Practices, and 4) Performance Improvement

(knowledge process enhancing activities)
This level documents information about a specic knowledgesharing event or the functionality of a tool or resource that is shared.
The delivery of a knowledge-sharing activity or tool is the rst level of
impact.
NUMBER OF PARTICIPANTS
NUMBER OF COUNTRIES REPRESENTED
NUMBER OF ORGANIZATIONS REPRESENTED
NUMBER OF RESOURCES SHARED
NUMBER OF EVENTS ORGANIZED
Level 2: Knowledge CAPITAL

A multiplier effect activates the second level, which examines what
was produced as a result of participants' interaction with a given
activity, tool, or resource. This includes non-tangible assets such as
knowledge or empowerment gained, as well as concrete products
such as follow-on document written and web pages viewed.
NUMBER OF UNIQUE PORTAL VISITORS

VIEWS OF RECORDED WEBINARS
NUMBER OF LEARNING PRODUCTS GENERATED
REPORTS OF KNOWLEDGE GAINED
Level 3: CHANGED PRACTICES

Making Cents regards monitoring and evaluation (M&E) as central to our work and its sustainability. To measure the results
of our KM activities, we adapted the Ripple Model,1 a four-level framework for assessing impact. To better identify
changes at the impact level and establish their link to platform activities, Making Cents engaged in rigorous data
collection. We combined website and event statistics with feedback gathered from interviews and surveys with a wide
range of platform participants.
Making Cents has been evaluating the effectiveness of the KM platform since the inaugural Global Youth Economic
Opportunities Summit in 2007. Over the years, we have seen that greater knowledge exchange and knowledge capital
within the field result in changed practices and improved performance. This process requires continued commitment from
stakeholders to advance from the initial sharing of knowledge to the demonstrated increase in program impact.
The following pages share level 14 results of our KM activities in 2015. Making Cents will continue to track these results
to determine ongoing performance improvement.
As individuals and organizations learn from one another through the

KM platform, they begin to rene the way in which they carry out their
own activities. Level 3 captures the changesideally
improvementsin participants' skills and abilities as a result of
knowledge-sharing activities and the learning that resulted.
CHANGES IN PRACTICES AS A RESULT OF

ATTENDING A LEARNING ACTIVITY
WAYS IN WHICH THE GIVEN LEARNING ACTIVITY
HAS INFLUENCED THESE CHANGES
Level 4: PERFORMANCE IMPROVEMENT

Finally, as a result of the changes in practice by organizations' staff
and other stakeholders, the performance of the organization
improves. This leads to a genuine advancement in the eld of youth
economic opportunities. In the language of our KM platform, this
means an increase in the impact, scale, or sustainability of programs,
policies, and partnerships in the eld.
STRENGTHENED PARTNERSHIPS
CHANGES IN ORGANIZATIONS PERFORMANCE
CHANGES IN IMPACT, SCALE OR
SUSTAINABILITY OF PROGRAMS, POLICIES,
OR PARTNERSHIPS
1. Joitske Hulsebosch, Mark Turpin, and Sibrenne Wagenaar.

Monitoring and Evaluating Knowledge Management Strategies, IKM Background Papers.
Making Cents International - 2015 Knowledge Management Results|7
ANNUAL GLOBAL YOUTH ECONOMIC OPPORTUNITIES SUMMIT

The Global Youth Economic Opportunities Summit is designed to increase the impact, scale, and sustainability of youth economic
opportunity programming. Each year, the Summit brings together key youth development stakeholders to share concrete and
transferable learning in a forthright, pragmatic, and interactive manner. It is a true global convening with signicant representation
of organizations and individuals from emerging economies.
6%
9%
Others
Youth
4%
6%
Policy Makers
8%
Leading Global
Companies
43%
Implementer
Educator
COUNTRIES ORGANIZATIONS
REPRESENTED REPRESENTED
450 50 199
55 resources shared such as: presentation materials, reports, and data collection tools.
Funder
94%
of participants shared and learned information with people whom they would not otherwise have had the opportunity.
13%
84%
of participants said the Summit has expanded the availability of knowledge and resources on youth economic opportunities.
83%
of participants plan on applying some of what they learned at the Summit to their work.
Researcher
TECHNICAL CONTENT AND STRUCTURE
Making Cents operates the annual Summit on a not-for-prot,

cost-recovery basis. The Summit's demand-driven nature is
demonstrated by the co-investment that individuals and
organizations make in the event. In 2015, 199 organizations,
including presenters, paid for 450 participant registrations. In
addition to these fees, a wide range of organizations
contributed sponsorships and in-kind support to advance
Summit goals, increase the visibility of their work, and
increase networking opportunities.
The three-day 2015 Global Youth Economic Opportunities

Summit featured the important theme, Scale in Practice, as
well as a half-day focus on Frontiers of Soft Skills. The event
was structured along ve demand-driven tracks: workforce
development, nancial inclusion, enterprise development,
M&E, and gender. The cross-cutting topics of technology and
urban-focused programming were streamlined throughout.
PARTICIPANTS
11%
SUSTAINABILITY
Making Cents uses the term co-investment because these

fees, sponsorships, and in-kind resources are the
investments that have supported the organization of the
Summit in each of the past eight years. This proven and
sustainable model differs from unsustainable convenings
linked to one-off corporate or foundation grants and project
funding that comes to an end.
Summit
results
The Summit uses technical workshops, plenary discussions,

networking events, and structured meetings to support the
exchange of concrete and transferable knowledge on the latest
research, lessons learned, promising practices, and key gaps
in knowledge and effective practice. As a result, participants
identify organizations with whom they form or deepen
partnerships, gain visibility for their work, and improve their
technical capacity. In addition, participants report greater
motivation for their work.
"It was a great pleasure to speak and share my experiences as a young entrepreneur at the Global Youth Economic Opportunities Summit.
I enjoyed the main discussions and the plenary sessions. The rich discourse on youth economic opportunities and the rich of diversity of
participants made the Summit one where I learned a lot. I loved that the youth got an opportunity to make their voices heard."
- Regina Agyare, CEO, Soronko Solutions, Ghana
Level 3: changed practiceS

98%
of participants feel an increased sense of connection to

the youth economic opportunities community
78%
of participants met someone at the Summit with whom

they anticipate exploring a partnership
73%
of participants said the Summit strengthened their

capacity
73%
of participants strengthened an existing partnership as

a result of attending the Summit
Changes in practice reported as a result of attending the

Summit, including use of tools for measuring scale and
sustainability New approaches discovered
New approaches, expertise and connections made
I am the head of research for an organization that teaches entrepreneurship in low income schools globally. The conference exposed me to a
diverse array of evaluation programs like ours, and helped me nd the language and context I needed to better explain my process and efforts to
my colleagues.
- Thomas Gold, Vice President, Network for Teaching Entrepreneurship (NFTE), USA
Prior to attending the Summit, the question of whether to target our products to teachers or children was a signicant internal debate that our
organization was having. During the Summit, I learned that many organizations and funders were investing budget, support, and programming
efforts towards developing resources for teachers. I was able to share this key information back with our team and we have incorporated this
change into our strategic plan for next year.
- Chandra Pudjiatie, Digital Learning Coordinator, Aflatoun, The Netherlands
The Global Youth Economic Opportunities Summit provided great networking and learning opportunities. The theme on Scale in Practice
really stood out for me. It was great learning about tools for measuring and evaluating projects based on sustainability and scaling
opportunities, the foundation and ultimate objective of all our programs, and we don't have to reinvent the wheel for measuring such impacts
- Ida Kristine Haavi, Managing Director, Partnership for Change, Norway
The Summit was an amazing opportunity for me and our partners from Kenya and Indonesia to talk with other implementers and experts in the
development space. I am pleased to have walked away from the Summit with valuable connections and potential new partners
- Tara Vanacore, Program Officer, East and Southeast Asia, Global Fund for Children, USA
At the time, I attended the Summit as a consultant on behalf of a foundation I was working for. I was able to collect a lot of over-arching
concepts and themes and utilize that for a total rebranding of the foundation's website and social media presence. It was very inuential in the
re-branding process, especially in updating the language and bringing it into more current terms. These changes were then translated into
requests for funding, strategic plans, and partnership agreements.
- Susan Lightfoot, Independent Consultant, USA
Level 4: IMPROVED PERFORMANCE

New partnerships formed
New tools implemented
Existing partnerships strengthened
Positive impact experienced
At the conference, I learned that Microsoft was looking to provide more online educational resources as a part of their jobs portal. I was able to
connect with their team and now we have a wonderful partnership where they are listing all of our best free courses.
The other big thing that came out of the conference was our partnership with the Anudip Foundation. They are a group based in India who does IT
training for rural workers to get better jobs. After learning about their mission, we offered them 1,000 of our top quality business training
courses at a reduced cost. This enabled their program graduates to access top quality training on marketing, leadership, technology, design,
and human resources. The original pilot was for 300 people, and the hope this year is to expand to a few thousand.
- Meg Evans, Business Development Account Manager, Udemy
The rst or second year I attended the conference, I networked with someone from Vietnam in one of the early breakout sessions. Two years
later we partnered with his organization, Reach Vietnam. Now, ve years later, we are still working together and they are fantastic partners.
They have even started their own youth employment programs! We have also combined some of our programs together, making ours much
stronger. Now, we're looking to expand together to other parts of Vietnam.
- Alberto Canovas, Operations Manager, Youth Career Initiative, Business in the Community, UK
One presentation I attended at the Summit a few years ago reviewed online and ofine databases used in schools. At the time, in our own
programming in schools in East Africa, we had limited access to electricity and online access. After learning about this particular database
called RACHEL at the workshop, we were able to install a server and load all necessary tools for the classroom. Now, even though there is no
internet access, students and teachers can log on to the server. This is not only helpful for students and their ability to do research and study, it
is really helpful for teachers and provides 163,000 youth from 200 schools access to the resources they need in order to continue learning even
when the electricity is out. This change happened two years ago and continues to have a positive impact on our schools today.
- Ashley Orton, Global Programs Director, Asante Africa, USA
FUNDERS, NGOS, AND THE

PRIVATE SECTOR RECEIVE
SIGNIFICANT VISIBILITY AND
ADVANCE THEIR GOALS by
engaging in the summit
2015 SUMMIT partners
GLOBAL ADVISORY COMMITTEE MEMBERS
INTERNATIONAL PARTNERSHIPS
SUPPORT THE SUMMITS GLOBAL
REACH AND REPRESENTATION
MANSA
COLABS
WORLD BANK
2015 media partners
Convening of Leading Global Companies Committed

to Youth Workforce Development:

PARTICIPANTS
ORGANIZATIONS
REPRESENTED
COUNTRIES
RESOURCES
REPRESENTED SHARED
16
11
How Can Leading Global Companies Address Global Youth Employment at Scale?
In 2015, Making Cents organized a convening that brought together leading global companies to share best practices, build on
lessons learned, and create sustained relationships of trust, goodwill, and effective collaboration that positively impact youth
employment.
CONVENING
OF GLOBAL
COMPANIES
The meeting agenda was structured to exchange concrete knowledge and information on the following key issues:
Using technology to address youth unemployment at scale

Resources shared: The Dream of a Lifetime: Shaping How Our Children Learn Computing (Microsoft Corporation)
Addressing youth unemployment at scale through partnerships with government, civil society
organizations, and other companies
Resources shared: Southwire and 12 for Life: Scaling Up? (Southwire)
Types of resources shared:

technology skills training, public-private partnerships for
employment, and framework for impact monitoring
90%
of participants learned from people whom they would not

otherwise have had the opportunity learn
90%
of participants shared information with people whom

they would not otherwise have had the opportunity
100%
of participants plan on applying some of the information

they heard to their work
Approaches to measurement and assessment

Resources shared: Yellowwoods Impact and Monitoring (Yellowwoods Venture Investments)
The private sector meeting at the 2015 Summit offered a rare and valuable opportunity to directly engage with other private sector
practitioners who are developing sustainable business models, cross-sector partnerships and innovative technologies to help their
companies better address global challenges related to youth economic empowerment. The meeting provided an open space where participants
were eager to exchange ideas and examples of best practice, build new relationships and identify opportunities for collaboration. With the
private sector seeking to make meaningful contributions to the 2015 Sustainable Development Goals, opportunities to take part in open and
collaborative discussions are more important than ever.
- Matt Wilson, Global Community Investment, Barclays, UK
11 organizations participated in the 2015 convening of leading global companies

committed to youth workforce development:
Accenture
Barclays
Hilton Worldwide
JP Morgan
LinkedIn
Microsoft
Southwire
Walmart
Yellowwoods Venture Investments
Making Cents International
Solutions for Youth Employment

100%
of participants feel an increased sense of connection to the community of leading global companies working on issues of youth economic
opportunity as a result of attending the convening
70%
of participants said the convening strengthened their capacity
70%
of participants said attending the convening strengthened an existing partnership
90%
of participants met someone at the convening with whom they anticipate exploring a collaboration or partnership
virtual learning events

High-Quality, Low-Cost Learning Activities for Global Audiences
Virtual Learning Events results were collected through social media analytics,
a survey completed by 60 webinar participants, and email exchanges.
Making Cents organizes the Apply It Webinar Series to provide a global roster of participants with an enhanced learning
experience that offers concrete tools and knowledge they can apply to their work. We offer these webinars both in real time and as
delayed recordings in order to benet participants from all time zones and all corners of the world.
In similar fashion, Making Cents hosts online Twitter chats to engage a global audience in conversations with experts on key
topics in the youth economic opportunities eld.
The development and implementation process for these virtual learning events includes:
Identifying demand-driven webinar and chat topics
Facilitating engagement through question and answer sessions
Encouraging feedback through webinar evaluations
Posting recordings of webinars on YouTube and highlights of Twitter chats on Storify
Actively promoting recorded webinars and Twitter chat highlights through the KM platform and other leading industry
channels
IN 2015, MAKING CENTS WORKED WITH DIVERSE COLLABORATORS TO ORGANIZE VIRTUAL

LEARNING EVENTS THAT COVERED A WIDE RANGE OF IMPORTANT TECHNICAL TOPICS:
EDUCATION TO EMPLOYMENT: SOLUTIONS TO TACKLE YOUTH
UNEMPLOYMENT BY BRIDGING THE JOB MARKET GAP
WHAT'S ALL THE TALK ABOUT DATA-DRIVEN DECISION MAKING?

A PRACTICAL GUIDE FOR DATA USERS AND PRODUCERS
PARTICIPANTS
virtual
learning
results
COUNTRIES
WEBINARS &
REPRESENTED TWITTER CHATS
247 67 4
22
resources shared: webinar digital recordings, webinar

Power Point presentations and Project reports, blog posts
and events relevant to Twitter Chat topics
129
views of Twitter Chat summary
240
views of recorded
77%
of webinar participants agree that they have

gained new knowledge and/or resources that can
be applied to their work
We are currently examining the skills gap in a project in Latin America, and will use this new information to better inform our project.
- Kathryn Cronquist, Program Officer, FHI 360, USA

80%
Presenters: Generation Jobless, The Educators' Lab, Circular Society
Presenters: Save the Children
SCALE IN PRACTICE TWITTER CHAT
FRONTIERS OF SOFT SKILLS TWITTER CHAT
of webinar participants believe what they learned can have an impact on their work
At the time of the webinar on transition between education and employment, we were in the process of writing up our ideas for the extension of
the education programme I'm currently working on, to one that focusses more on youth economic empowerment. That webinar was very useful
in crystallising some of my thoughts about what we should do and I remember sharing some of the learning with my colleagues at what was a
crucial time in our programme.
- Laura Hughston, Learning and Impact Assessment Officer, Plan UK, UK
Expert Panelists: Education Development Center (EDC),

Management Systems International, the MasterCard Foundation,
Microfinance Gateway, Udemy
Expert Panelists: Educational Testing Services (ETS), EOH Human

Capital Solutions, Helvetas, (International Research & Exchanges
Board) IREX, Junior Achievement Americas, Junior Achievement
Worldwide, Mennonite Economic Development Associates (MEDA),
ProExam, RTI International, United Nations Youth Envoy
I work on a support contract to institutionalize USAID's collaborating, learning and adapting approach to strategic learning and adaptive
management in development. It's extremely useful to learn about the experience of implementing partners in the eld, like Save the Children,
regarding their experiences and approaches to manage adaptively. I plan on sharing the Structured Experimental Learning approach presented
in the webinar with my colleagues.
- Bari Rabin, Learning Specialist, Dexis Consulting Group, USA
Online Learning Hub:

Engaging Contributors and Consumers Around the World
Our online learning hub, www.YouthEconomicOpportunities.org, offers curated, credible, demand-driven content that fosters
actionable learning on youth economic opportunities. The learning hub includes blogs and articles, videos, event announcements,
documents, and presentations. Stakeholders are invited to both contribute to and benet from this repository of information.
To highlight the curated content posted on www.YouthEconomicOpportunities.org, Making Cents distributes a monthly E-Bulletin to
nearly 50,000 subscribers from 163 countries. The learning hub serves a global population with contributors to and consumers of
knowledge from every region and continent.
2%
17%
Pacific Islands
14%
Europe
Asia
8%
Sub-Saharan
Africa
39%
North America
4%
Middle East
& North Africa
Online
learning hub
results
Online Learning Hub results were collected through website data,

hashtracking software and email exchanges.

RESOURCES
POSTED TO
ONLINE
LEARNING HUB
COUNTRIES FROM
WHICH USERS
ACCESSED THE
LEARNING HUB
321 187
21,534
unique website users
50,603
total page views
48,840
subscribers to E-Bulletin
717
163
countries represented by subscribers

Participants indicated a sense of gained knowledge
from accessing the learning hub
Looking for opportunities that could expand the horizon of youth who are working towards empowering themselves and their communities has
always been a tough task for those who have tried. However, with important resources and information about access to different kinds of
resources, we always nd the task less tough and more interesting. YouthEconomicOpportunities.org is the home of such great ideas and
opportunities shared with an active global platform that champions progress for young people around the world.
- Simeon Ogonda, Consultant, Youth Enterprise Development, Kenya
4%
Latin America
& Caribbean
It is a very comprehensive collection of the key resources and best practices in youth economic development. We often recommend the Youth
Economic Opportunities website to those looking for an overview of materials in this area.
- Jared Penner, Education Manager, Child & Youth Finance International, The Netherlands

COMBINED
FOLLOWERS
ON TWITTER
& FACEBOOK
Social
media
3,653
2,652,494
17,568
Summit social media impression via Twitter (use of hashtag #YouthEO)
Facebook page likes
MAKING CENTS USES SOCIAL MEDIA TO EXPAND

THE GLOBAL REACH OF THE KM PLATFORM
ENSURING UPDATE
Integrated KM Platform Offers Greater Return on Investment
In 2015, the Citi Foundation supported Making Cents to create a learning product for youth economic opportunity practitioners that
helps them to analyze their current and future urban-focused youth economic opportunity programs. The resulting report, Cities of
Opportunity: Drivers and Priorities for Urban Youth Economic Inclusion, draws upon research and best practices globally to frame
key activities that improve urban youth economic opportunities. The report centers on the global south, outlines promising
initiatives, and provides links to resources that can help practitioners rene their products and services.
Making Cents ensured increased uptake of the report's recommendations through an array of interconnected and mutually
supportive KM platform activities that promoted awareness and application.
POSTED ON THE
YOUTHECONOMICOPPORTUNITIES.ORG
ONLINE LEARNING HUB, WHERE IT WAS
VIEWED 283 TIMES BETWEEN OCTOBER
AND DECEMBER 2015
INCLUDED IN THE OCTOBER YOUTH

ECONOMIC OPPORTUNITIES EBULLETIN SENT TO NEARLY 50,000
SUBSCRIBERS
PROMOTED VIA SOCIAL MEDIA,

WHERE IT RECEIVED 1,864
IMPRESSIONS ACROSS 3 CHANNELS
CITIES OF OPPORTUNITY
Drivers and Priorities for
Urban Youth Economic Inclusion
FEATURED DURING A PLENARY

SESSION AT THE 2015 GLOBAL YOUTH
ECONOMIC OPPORTUNITIES SUMMIT
WITH EXPERT SPEAKERS FROM UNHABITAT, MAKING CENTS, AND THE
CITI FOUNDATION
2015 Global Youth Economic Opportunities Summit Participants:

199 participating organizations representing 42 countries
Development Agencies & Government
Commonwealth Secretariat
Feed the Future Knowledge Driven
Agricultural Development Project
Gobernacin de Antioquia
Human Capital Development, Ministry of
Labor
International Fund for Agricultural
Development
International Labour Organization
Millennium Challenge Corporation
Multilateral Investment Fund - InterAmerican Development Bank
National Curriculum Development Centre
Ondo State Government
The White House Ofce of Science and
Technology Policy
U.S. Agency for International Development
U.S. Department of Labor
UN-Habitat
United Nations
United Nations Capital Development Fund
U.S. Army Research Institute
World Bank
Leading Global Companies
Accenture
Barclays
Deloitte
Land O'Lakes
LinkedIn
Marriott International
Microsoft Corporation
RAND Corporation
Uber
Walmart
Foundations & Networks
Citi Foundation
Fossil Foundation
MacArthur Foundation
McKinsey Social Initiative
UK, India
USA
Colombia
Saudi Arabia
Italy
Colombia,
USA
USA
USA
Uganda
Nigeria
USA
USA
USA
Norway
USA
Senegal
United States
USA
UK, USA
UK
USA
USA
USA
USA
El Salvador,
USA
USA
USA
USA
USA
USA
USA
USA
Solutions for Youth Employment

The MasterCard Foundation
The Rockefeller Foundation
Youth Employment Funders Group
Development Consulting Firms
Banyan Global
Beirne Consultancy
CARANA Corporation
Cardno Emerging Markets
Chemonics International
Consortium for International Development in
Education
Creative Associates International
Development Alternatives Incorporated
Dalberg Global Development Advisors
Engility - International Development
Integra LLC
JBS International
Juarez & Associates
Management & Training Corporation
Management Systems International
Mansa Colabs
MarketShare Associates
Silatech
Social Solutions Global
Tetra Tech ARD
The Springeld Centre for Business in
Development
Veronica Torres Consulting
WIN Learning
Non-Profit Organizations
4-H
Abdul Latif Jameel Poverty Action Lab
ACDI/VOCA
ACT, Inc
Aatoun International
Akilah Institute for Women
Association for Enterprise Opportunity
BRAC
USA
Canada
USA
Argentina
USA
USA
USA
USA
USA
Canada
USA
USA
South Africa,
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
UK
USA
USA
UK, USA
Canada
United States
South Africa
USA, UK
USA
USA
Netherlands
USA
USA
Tanzania,
Uganda, USA
British Council
Business in the Community
California Workforce Association
CAP Youth Empowerment Institute
CARE International
Careerbox
Carrefour Jeunesse-Emploi AhuntsicBordeaux-Cartierville
Catholic Relief Services
Center for International Private Enterprise
Centre for Domestic Training and
Development
Child and Youth Finance International
Child Trends
ChildFund International
Children International
Colectivo Integral de Desarrollo
Community Empowerment Network
Consultative Group to Assist the Poor
CORDAID
Digital Opportunity Trust
Educate!
Education Development Center
Education For Employment
Educational Testing Service
EMpower
Enterprise Uganda
FHI 360
Future Work Consulting
Futurpreneur Canada
GeoPoll
Glasswing International
Global Communities
Grads of Life
Harambee Youth Employment Accelerator
Heifer International
HELVETAS Swiss Intercooperation
Myanmar
UK
USA
Kenya
UK, USA
South Africa
Canada
El Salvador,
Honduras,
USA
USA
Kenya
Netherlands
USA
USA
USA
Peru
USA
USA
Netherlands
Canada
USA
USA
USA
USA
USA
Uganda
USA
USA
Canada
USA
El Salvador
USA
USA
South Africa
USA
USA,
Switzerland
I Create Incorporated
Impact Campus
Independent Consultants
Institute of International Education
Instituto Salvadoreo de Formacin
Profesional
International Center for Research on Women
International Executive Service Corps
International Initiative for Impact Evaluation
International Rescue Committee
International Research & Exchanges Board
International Youth Foundation
Junior Achievement Worldwide
Kepler
Kesserwan
Lend a Hand India
Mercy Corps
Mennonite Economic Development
Associates
METAS Youth Council
Micronance Gateway
National Cooperative Business Association
National Youth Service
Network for Teaching Entrepreneurship
One Hen Campaign Project
Open Futures Foundation
Our Piece of the Pie
Overseas Development Institute
Pakistan International Human Rights
Organization
Palestinian Youth Association for
Leadership and Rights Activation
Partnership for Change
Plan International
Population Council
USA
Canada
USA
USA
El Salvador
USA
USA
USA
USA
Palestine,
USA, West
Bank/Gaza
USA
USA
USA
Canada
India
Liberia, USA
USA
Honduras
USA
USA
Jamaica
USA
Kenya
South Africa
USA
UK
Pakistan
Palestine
Norway
Guinea,
Nicaragua,
Thailand,
Egypt, France,
The
Netherlands,
USA, UK
USA
Population Services International

Portal Micronanzas
Positive Planet
Professional Examination Services
Project Hub
Raleigh International
Right to Play
RisiAlbania
RTI International
Save the Children
SED Workforce and Entrepreneurship
Shoyemi Abiodun Foundation
Shuraako
SNV The Netherlands Development
Organisation
Souktel Digital Solutions
SPARK
Tech Impact
TechChange
TechnoServe
The Global Fund for Children
Volunteer Service Overseas
West Africa Vocational Education
Winrock International
Women's World Banking
World Council of Credit Unions
World Learning
World Vision International
Yayasan Mitra ImaDei
Young Americas Business Trust
Youth Business International
Youth Business Spain
Academic Institutions
Aidan Montessori School
Catawba Valley Community College
Duke University Fuqua School
Fundacin Universitaria Juan N. Corpas
Johns Hopkins Bloomberg School of Public
Health
USA
USA
Lebanon
USA
Myanmar
UK
USA
Albania
El Salvador,
USA
Canada, USA
USA
Nigeria
USA
Peru, Kenya
Palestine
Netherlands
USA
South Africa
Kenya
USA
Tanzania, UK
Nigeria
USA
USA
USA
USA
Australia,
Armenia, USA
Indonesia
USA
UK
Spain
Michigan State University

Morgan State University
The Brookings Institution
Tulane University
University of Minnesota
Wisconsin International University College
World University Services of Canada
Yale University Center for Emotional
Intelligence
Private Sector Companies
Amhara Credit & Savings Institution
Dare to Innovate
Diamond Bank
Distribuidora Universal, S.A.
E-Line Media
EOH Human Capital Solutions
Gentera
Insight Systems
LINC LLC
Microcred
MJ Feed Systems Inc.
NRG Advisory
OpenEntry.com
ProInvest
Sicredi
Soronko Solutions
Udemy
UT&T Consult
USA
USA
USA
USA
USA
Ghana
Canada
USA
Ethiopia
USA
Nigeria
Honduras
USA
South Africa
Mexico
USA
USA
Tunisia
Canada
USA
USA
Tunisia
Brazil
Ghana
USA
Ghana
USA
USA
USA
Colombia
USA
2015 Webinar Participants: 228 participating organizations representing 65 countries

Development Agencies & Government
Ashburton District Council
Food and Agriculture Organization
Federal Reserve Bank of Boston
Inter-American Development Bank
International Trade Center
Multilateral Investment Fund
Ofce of the Ward Administrator Nyalenda B
Peace Corps
Passport Immigration and Citizenship
Agency
U.S. Agency for International Development
U.S. Department of Labor

U.S. Department of State, Young African
Leaders Initiative
U.S. Ofce of Special Counsel
United Nations Environment Programme
Leading Global Companies
Deutsche Bank
Intel
McKinsey & Company
Ogilvy & Mather
Yellowwoods
Foundations & Networks
Aga Khan Foundation
Anudip Foundation
BRNEfonden
Grameen Foundation
The National Association of County and City
Health Ofcials
Near East Foundation
Stromme Foundation
The MasterCard Foundation
New Zealand
Zambia
USA
UK, USA
Switzerland
USA
Kenya
USA
Whole Planet Foundation

Development Consulting Firms
Accenture
Adam Smith International
AMEX International
Beirne Consultancy
CARANA Corporation
Chemonics International
Jamaica
Connexus
Armenia,
Guatemala,
Honduras,
Indonesia,
Jordan, South
Africa,
Tanzania,
USA, Zambia
USA
Creative Associates International
Ghana
USA
Kenya
Singapore
Malaysia
Canada
UK
South Africa
Canada,
Egypt, Spain,
USA
USA
Benin
Colombia,
UAE
USA
USA
Norway
Canada
Cultural Practice, LLC

Dalberg Global Development Advisors
Deloitte
Development Alternatives Incorporated
Dexis Consulting, LLC
Emerging Markets Consulting
Engility - International Development
Feinberg Consulting
Finance in Motion
Fintrac
Hecker Consulting
IMPAQ International
International Purpose
JBS International
Management & Training Corporation
MarketShare Associates
Palladium
ReachScale
Silatech
Social Impact, Inc.
Tetra Tech ARD
The Kaizen Company
Non-Profit Organizations
A Self-Help Assistance Program
ACDI/VOCA
Aatoun International
Africare
Senegal
India
Nepal
USA
USA
USA
Nigeria, Peru,
Tunisia,
Uganda, USA
USA
El Salvador,
USA
USA
USA
USA
USA
USA
Cambodia
USA
USA
Germany
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
USA
Netherlands
USA
Akilah Institute for Women

Alpha HT
American Red Cross
American Refugee Committee
Ashoka
Association for Middle Eastern Public Policy
and Administration
Association of Volunteers in International
Service
Banyan Tree Foundation
BRAC
Buku Kami Project
Burma Children Medical Fund
Canada World Youth
CARE
Catholic Relief Services
CENEVRAH
ChildFund International
Children International
Community Empowerment Network
Community Perspectives
Compare
Co-Partners of Campesinas
Cordaid
CRDF Global
Cuso International
Digital Opportunity Trust
Divine Act Charitable Trust
Econ Illinois
Education Development Center
Education for Employment
Education Resource Strategies
effect:hope
EMpower
Enactus
Engineers Without Borders Canada
FHI 360
Footmark International
Fundacion para Unir y Dar AC
Rwanda
USA
USA, Haiti
USA
USA
USA
USA
USA
USA
Indonesia
USA
Canada
USA
UK, USA
Haiti
USA
USA
USA
UK
Vietnam
USA
Netherlands
USA
Guyana
Canada,
Rwanda,
Tanzania
Nigeria
USA
USA
USA
USA
Canada
USA
USA
Zambia
USA
Uganda
Mexico
Global Communities
Global Fairness Initiative
GO Project
Harambee Youth Employment Accelerator
HELVETAS Swiss Intercooperation
Her Liberty Namibia
Hodari
IkamvaYouth
Impact Enterprises International
Innovation Network
International Executive Service Corps
International Foundation for Electoral
Systems
International Research & Exchanges Board
International Youth Foundation
Junior Achievement Americas
Junior Achievement Worldwide
Leer y Aprender
LivelyHoods
Mennonite Economic Development
Associates
Mercy Corps
Mrite International de la Jeunesse

Microfund for Women
National Cooperative Business Association
National Democratic Institute
NELL Education
New Economics for Women
New Employment Opportunities Mexico
Northern Virginia Family Service
NRG Advisory
Pact International
Partners for Development
Partners of the Americas
Pathways to Education
Peace Child International
USA
USA
USA
South Africa
Switzerland,
Bosnia and
Herzegovina
Namibia
UK
South Africa
United States
USA
USA
USA
USA
USA
Argentina
Barbados
Guatemala
USA
USA
Afghanistan,
China, Israel,
Kenya,
Kosovo,
Liberia, USA
Togo
Jordan
USA
USA
Vietnam
USA
Mexico
USA
USA
Myanmar
USA
USA
Canada
UK
Plan International
Raleigh International
RTI International
San Diego Workforce Partnership
Save the Children
Seed Project
Shuraako
SNV Netherlands Development Organisation
Swisscontact Rwanda
T21
Team Academy Romania
TechnoServe
Trickle Up
TrueValueMetrics.org
Voluntary Service Overseas
VoxPacis International Development
VVOB
WEConnect International
West African Vocational Education
Winrock International
WISE, Inc.
WoMena
Women's Refugee Commission
Working in the Spirit
World Education Inc
World Learning
World Relief Canada
Canada,
Guatemala,
India,
Senegal,
Spain, The
Netherlands,
Togo, UK, USA
UK
USA
USA
Canada,
Indonesia,
Italy,
Lebanon,
Mali, Nairobi,
Philippines,
Rwanda, UK,
USA
Senegal
USA
Peru
Rwanda
USA
Romania
Tanzania, USA
USA
USA
Tanzania, UK
USA
Belgium,
Rwanda,
Vietnam,
Zambia
USA
Nigeria
USA
USA
Uganda, UK
USA
USA
USA
USA
Canada
World Vision

Youth Career Initiative
Academic & Research Institutions
American University
Asian University for Women
Ball State University Center for International
Development
Center for Strategic and International
Studies
Flux Research, Monitoring and Evaluation
International Islamic University Malaysia
Institute for State Effectiveness
Institute of Management Sciences
Islamic University of Indonesia
Lake Forest College
Lyceum of the Philippines University
Michigan Community College Center for
Global Initiatives
New York University
Samaschool
Swedish College of Engineering and
Technology
Texas A&M University
The Ohio State University
The University of The West Indies
Tufts University
Tulane University
University of California San Francisco,
Institute of Health Policy Studies
Universiti Tenaga Nasional
University for Development Studies
University of the Philippines
University of Toronto
University of Uyo Teaching Hospital, Nigeria
Australia,
Dominican
Republic,
Kenya, Israel,
Switzerland,
USA
Germany, UK
UK
USA
Cambodia
USA
USA
USA
Malaysia
USA
Pakistan
Indonesia
USA
Philippines
USA
USA
USA
UK
USA
Pakistan
USA
USA
Trinidad
USA
USA
USA
Malaysia
Ghana
Philippines
Canada
Nigeria
World Vision

Youth Career Initiative
Academic & Research Institutions
American University
Asian University for Women
Ball State University Center for International
Development
Center for Strategic and International
Studies
Flux Research, Monitoring and Evaluation
International Islamic University Malaysia
Institute for State Effectiveness
Institute of Management Sciences
Islamic University of Indonesia
Lake Forest College
Lyceum of the Philippines University
Michigan Community College Center for
Global Initiatives
New York University
Samaschool
Swedish College of Engineering and
Technology
Texas A&M University
The Ohio State University
The University of The West Indies
Tufts University
Tulane University
University of California San Francisco,
Institute of Health Policy Studies
Universiti Tenaga Nasional
University for Development Studies
University of the Philippines
University of Toronto
University of Uyo Teaching Hospital, Nigeria
Australia,
Dominican
Republic,
Kenya, Israel,
Switzerland,
USA
Germany, UK
UK
USA
Cambodia
USA
USA
USA
Malaysia
USA
Pakistan
Indonesia
USA
Philippines
USA
USA
USA
UK
USA
Pakistan
USA
USA
Trinidad
USA
USA
USA
Malaysia
Ghana
Philippines
Canada
Nigeria
Vanderbilt University
World University Services of Canada
Private Sector Companies
AMGlobal
Associates Incorporated
Bank for Investment and Development of
Vietnam
Business Clinics Services Ltd
Business Development Services Africa
CropIn Technology Solutions
Dare to Innovate
E-Line Media
Employ Africa
GOGREENTOURS
Grifn Enterprises
Henkels & McCoy, Inc.
Independent Consultants
Innovations and Development Incorporated

Kiote Services
Kompas TV Manado
LeadCap Ventures
MetaMedia Training International
New Bridge Training & Consulting
nfactorial consulting
OpenEntry.com
Outbox
Pathway Micronance Limited
RCM of Washington
Redi4Change LLC
Sapient
SolarCity
STELLA
Success Capital
Valuing Voices at Cekan Consulting LLC
Vatsia Consulting
VOTO Mobile
USA
Canada
USA
Jamaica
Vietnam
Nigeria
Zambia
India
USA
USA
USA
USA
USA
USA
Canada,
Cameroon,
France, India,
Kenya, Spain,
USA
USA
Nigeria
Indonesia
India
USA
Tunisia
South Africa
USA
USA,
Zimbabwe
Ghana
USA
USA, Sierra
Leone
Netherlands
USA
Laos
Botswana
USA
USA
Ghana, USA
MAKING CENTS STRATEGIC CONSULTING

Making Cents International recognizes the complex changes occurring within the development landscape and the increasing
number of private- and public-sector actors working to improve social and economic conditions. We provide consulting
services to these new players, drawing on our 16-year experience supporting private-sector-led development programs, our
wide range of technical expertise, and our detailed knowledge of developing economies.
FRAMEWORK
BEST-IN-CLASS PRACTICE
& FACILITATION
FRAMEWORK
We support multinational companies entering new markets to create products and services that respond to lowcapacity and underserved markets and advance their business imperatives.
We assist foundations, funding agencies, and thought leaders seeking innovative solutions to development
challenges, leveraging our youth development and capacity building expertise to improve grant-making, co-create
solutions, and design new initiatives.
www.MakingCents.com

Knowledge Management Platform To Increase The Scale & Sustainability of Youth Economic Opportunities Programs: 2015 Results

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Knowledge Management Platform To Increase The Scale & Sustainability of Youth Economic Opportunities Programs: 2015 Results

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KNOWLEDGE MANAGEMENT PLATFORM TO INCREASE THE SCALE

& SUSTAINABILITY OF YOUTH ECONOMIC OPPORTUNITY PROGRAMS

KNOWLEDGE MANAGEMENT PLATFORM

SPONSORSHIP PACKAGES AND BENEFITS

KNOWLEDGE MANAGEMENT PLATFORM: 2015 RESULTS-AT-A-GLANCE 4

Annual Global Youth Economic Opportunities Summit

Convening of Leading Global Companies

Virtual Learning Events

Online Learning Hub

Ensuring Uptake: Integrated KM Platform Offers Greater

2015 Webinar Participating Organizations

Global Youth Economic Opportunities Summit

Making Cents International - 2015 Knowledge Management Results |1

Sponsorship Packages and Benets

2016 global youth economic opportunities summit

Advertising space in Summit

BENEFITS DURING SUMMIT

Exhibit table for communication

Participation in the two-and-a-half-day program (plus a half-day of pre-Summit activities) strengthens

BENEFITS FROM KM PLATFORM

Apply It webinar on a topic of

Featured blog on topic of choice

2| Making Cents International - 2015 Knowledge Management Results

Making Cents International - 2015 Knowledge Management Results |3

2015 knowledge management platform Results at-a-Glance

4| Making Cents International - 2015 Knowledge Management Results

Level 2: Knowledge capital

resources shared such as:

of participants shared and

Types of Resources Shared:

unique website users

total page views

of participants said the Summit

of participants learned from

views of Twitter Chat

Level 4: improved performance

Level 3: changed practices

of participants feel an increased

of participants said the Summit

Changes in practice as a result of

New approaches, expertise and

of participants feel an increased

78% of participants met someone at the

of participants said attending the

of participants met someone at the

of participants said the convening

of webinar participants believe what they learned

New partnerships formed

Shared learning with colleagues

Participants indicated a sense

Summit social media impression via

Facebook page likes

Making Cents International - 2015 Knowledge Management Results |5

Monitoring and Evaluation Framework Answers the Question :

Making Cents measures results of our KM activities by using our M&E

Level 1: Knowledge Exchange

Level 2: Knowledge CAPITAL

NUMBER OF UNIQUE PORTAL VISITORS

Level 3: CHANGED PRACTICES

As individuals and organizations learn from one another through the

CHANGES IN PRACTICES AS A RESULT OF

Level 4: PERFORMANCE IMPROVEMENT

1. Joitske Hulsebosch, Mark Turpin, and Sibrenne Wagenaar.