Business Performance Check-Up

Prof. Dr. Dr. h.c. mult. August-Wilhelm Scheer

Founder, IDS Scheer AG
www.ids-scheer.com

Why Business Performance Management?

Holistic management concept

for improving a companys
performance & profitability

IDS Scheer AG

www.ids-scheer.com

BPM Roadmap

BPM Applications

BPM Technology

IDS Scheer AG

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BPM Applications

Phase I

IDS Scheer AG

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Phase II

Phase III

Business
Performance
Management

BPM Applications
Paper
documents
Projectoriented

Strategic
Digital
documents

Single
business
area
Finance

Real
physical
Company- objects Operational
wide

Multidimensional
indicators

Enterprisewide KPI

Phase I

Phase II

Tactical

Phase III
Events
& rules

Processes
Data

Business
Performance
Management

Governance

Knowledge-based
processes

Semistructured

Advanced BPM

House of BPM

BP owner
Technical
experts

Realization
Present
(monitoring)
Design,
modeling

Operational
Past

IDS Scheer AG

www.ids-scheer.com

ARIS House

Business
user

Future Controlling,
(confi- monitoring
guration,
planning)

Supporting

Well
structured

BPM Applications
Paper
documents
Projectoriented

Strategic
Digital
documents

Single
business
area
Finance

Real
physical
Company- objects Operational
wide

Multidimensional
indicators

Enterprisewide KPI

Phase I

Phase II

Tactical

Phase III
Events
& rules

Processes
Data

Business
Performance
Management

Governance

Knowledge-based
processes

Semistructured

Advanced BPM

House of BPM

BP owner
Technical
experts

Realization
Present
(monitoring)
Design,
modeling

Operational
Past

IDS Scheer AG

www.ids-scheer.com

ARIS House

Business
user

Future Controlling,
(confi- monitoring
guration,
planning)

Supporting

Well
structured

BPM Objects
Cluster

Event
Capability

Quotation

Order

Cluster
Quotation
no.

Order
no.

Customer
ID

Transaction no.

Function

Cluster

Application
system
type

time

Event
Capability

Order
item

Article
no.

Cluster

Quotation
price

Function

Cluster

IF an event exceeds a limit

THEN start action

Application
system
type

Quotation
item

Event

Data

IDS Scheer AG

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Processes

Events and Rules

Process Hierarchy

IDS Scheer AG

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Time Focus
Monitoring

Reporting
Analyzing
SAP

Services

Processes

ManageLoan
Contract

SalesOrder
Processing

Manage
Purchasing

Planning
Forecasting
(Re-)Configuring

Non-SAP
Manage
Customer
Inquiry

Transportation
Processing

SCHUFA
CreditCheck
WebService

Manage
Inventory
WebService

Financing
Processing
Sales Order
Processing
Customer Inquiry
Processing
Inventory
Processing

Purchase Order
Processing

PAST

IDS Scheer AG

www.ids-scheer.com

PRESENT

FUTURE

BPM User Groups

Technical
Experts
(IT Department)

BP
Owners

Business
Users

IDS Scheer AG

www.ids-scheer.com

Process-control Structure

Well structured

IDS Scheer AG

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Semi-structured

Knowledge-based

Organization Scope

Project
Limited time

IDS Scheer AG

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Single business area

Unlimited time

Company wide
Unlimited time

BPM Technology

Applicationcentric

Batch

Integrated
solutions

Interactive
Programmed
control
flow

Realtime
& RFID

Workflow
Rules
engines

Standalone
tool

ERP
integration

Model-driven
business
SW

Reports

Usercentric

Dashboards
& analytics
Mashups

Advanced
BPM

SOA
SaaS

B2B
Companywide

Web 2.0
commuInmemory nities
database

Business
Process
Platform

Crossfunctional
Portal

DWH
(ERP) Data
integration

Mailing
SQL-EWDB

IDS Scheer AG

www.ids-scheer.com

Modeling
SAP Business ByDesign

Quotation
Processing

Quotation
Confirmed

Customer
Quote

Allocate
Order

Employee

Order

Create
Sales Order

Sales
Employee

Approve
Order

Sales team
Manager

Customer Models

Quotation
Processing

Quotation
Confirmed

Customer
Quote

Allocate
Order

Employee

Order

Create
Sales Order

Sales
Employee

Approve
Order

Sales team
Manager

SAP BPP Models

Purchase Order
Processing at
Customer

E2E Bridge

Ordering in
Create
Order

Change
Order

Cancel
Order

Maintain
Order

Order

(ARIS) Stand-alone tool

IDS Scheer AG

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ERP integration

Model-driven business software

Business Software Architecture

Service Service Service

Service
Repository

Module 1

Portal

Service
Repository

Module 2

EAI
B2B

Portal

Service
Repository

WFM

Process engine

Service Service Service

ERP
Data Integration
IDS Scheer AG

www.ids-scheer.com

Business Process
Platform

B2B
WFM

Module 3
Process engine

EAI

SaaS

Data Management

DWH

DB
Data in memory

DB

DB

Enterprise-wide
database

IDS Scheer AG

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DB

Data warehouse

In-memory
technology

Process Integration

Company B

Company A

Cross-functional

IDS Scheer AG

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Company-wide

B2B

User Interface

Reports

Dashboards
& Analytics
IDS Scheer AG

www.ids-scheer.com

Mashups

INTERACTIVE Model Viewer 3D

IDS Scheer AG

www.ids-scheer.com

Application of BPM

User Evaluation

IDS Scheer AG

www.ids-scheer.com

User Evaluation
Paper
documents
Projectoriented

Strategic
Digital
documents

Single
business
area
Finance

Real
physical
Company- objects Operational
wide

Multidimensional
indicators

Enterprisewide KPI

Phase I

Phase II

Tactical

Phase III
Events
& rules

Processes
Data

Business
Performance
Management

Governance

Knowledge-based
processes

Semistructured

Advanced BPM

House of BPM

BP owner
Technical
experts

Realization
Present
(monitoring)
Design,
modeling

Operational
Past

IDS Scheer AG

www.ids-scheer.com

ARIS House

Business
user

Future Controlling,
(confi- monitoring
guration,
planning)

Supporting

Well
structured

Summary

BPM Applications
IDS Scheer AG

www.ids-scheer.com

BPM Technology