2016

Project of
Management
Information System
By:
Muhammad Faisal Amin
Muhammad Mohsin
Adil Hassan

BBA--3

02
17
09

University of Central Punjab, Bahawalpur

Company
Allied Bank Limited

ACKNOWLEDGEMENT
All Praises to ALLAH Almighty, WHO guided us throughout this project and helped us in
making it possible successfully.
We are very much thankful to our Respected Teacher Mam Amna Lodhi
Who gave us direction and directed us in the completion of the project.

Page | 2

Contents
Sr. no
Topics
Page

Introduction of Management Information System

4
2

Introduction of Bank
4
3

Vision
4
4

Mission
4
5

Core Values
4
6

Company History
4
7

Reason for selecting Allied Bank

5
8

Services Offered by Allied Bank Limited

5
9

Information System in Allied Bank Limited

6
10

Old Management Information System in Allied Bank

6
11

Benefits of UNI Banking System

6

12

Draw backs of UNI Banking System

6

13

Present Information System in Allied bank

6
14

Management Overview
7
15

Management Information System

7
16

Organizational transaction processing system in T24

8
17

Payroll Transaction Process System:

8

18

New Customer Identification

8

19

Employees Record
9

20

Real time Banking

10

21

Automated Teller Machine Card (ATM Card)

11

22

Management Information System after TPS

11
23

Diagram of TPS and MIS

12

24

T24 Information System in Allied Bank

13

25

Benefits of TEMINOS Information System

13

26

Drawbacks of T24
13

27

Conclusion
13

Page | 3

Introduction of Management Information System

For decision making, every organization needs information. Regular and relevant information are
necessary for the efficiency of an organization. For that it is essential that an effective and efficient
reporting system be developed as part of accounting system. Management information system
collects and obtains regularly required information about the operating results of an organization in
order to use them for future planning and control. Now a day, all old techniques (e.g) intuition and
rule of thumb etc are useless. Now modern management is constantly look out for such information
which can help in analyzing the proposed alternative actions. There for modern management
functions are information oriented which is known as management by information and that system
through which information is communicated is Management Information System.

Introduction of Bank
Allied Bank Limited was the first bank, established in Pakistan. Before independence in 1942 it
started out in Lahore, the name of bank was Australasia Bank; in 1974 it was renamed to Allied
Bank of Pakistan Limited and later on Allied Bank Limited in 2005.
In August 2004, the Banks ownership was transferred to an Ibrahim Leasing Limited and
Ibrahim Group because of capital reconstruction.
Today, with its existence of over 60 years, the Bank has built itself a foundation with a strong
equity, assets and deposit base. It offers universal banking services, while placing major
emphasis on retail banking. The Bank also has the largest network of over 800 online branches
in Pakistan and offers various technology based products and services to its diverse clientele.

Vision
To become a dynamic and efficient bank providing integrated solutions in order to be the first
choice bank for the customers.

Mission
To provide value added services to our customers
To provide high tech innovative solutions to meet customers' requirements
To create sustainable value through growth, efficiency and diversity for all stakeholders
To provide a challenging work environment and reward dedicated team members according to
their abilities and performance
To play a proactive role in contributing towards the society

Core Values
Integrity
Excellence in Service
High Performance
Innovation and Growth

Company History:

Under the Chairmanship of Khawaja Bashir Bux bank was esblished in December 1942 as the Australasia
Bank at Lahore with a paid-up share capital of Paki Rs.0.12 million, and his business associates,
including Abdul Rahman Malik who was amongst the original Board of Directors, the bank had attracted
deposits, equivalent to PKR 0.431 million in its first eighteen months of business. Total

Page | 4

assets then amounted to PKR 0.572 million. Today Allied Bank's paid up Capital & Reserves amount
to Rs. 10.5 billion, deposit exceeded Rs. 143 billion and total assets equal Rs. 170 billion.

Reason for selecting Allied Bank:

Reason of selecting Allied Bank is that, it is one of the leading bank in Pakistan with
international standards and which keeps on innovating and secondly because we have a
reference in this organization which help us in extracting the required information in this project
more easily and without much difficulty.

Services Offered by Allied Bank Limited

Personal
Mutual Funds
Corporate
Business
SME Banking
Other Services
Banking Services
Banking Services
Banking Services
Services

Forex
Project
Cash
Locker
Services
finance
management
facility
Demate

Corporate
Trade services
Demand

Accounts

Services

drafts

Groups

Cards
Merchant
Transaction
e-Tax

Banking
banking

Insurance

Investment
e-Freight

banking

Custodial
Public
Gold Banking

provident

services

fund

Online
Centralized

pension
Services

processing

Travelers

cheques

Money

transfer

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Information System in Allied Bank Limited

Allied Bank Limited is using information system since 2005-2006. Previously they was using
core banking solution UNION BANKING SYSTEM (UNI), and almost about one year ago bank
starts another banking solution named TEMENOS (T24).
Old Management Information System in Allied Bank
Previously management information system which allied bank used was UNI BANKING
SYSTEM. Language of that information system was UNIX, and in banking terminology this
language was called COBAL. This information system was MS DOS biased. With the help of
this information technology allied bank record the daily transactions that was of only one branch.
It was decentralized database. Decentralized means all transactions and processes are record
in one place. All daily transactions were recorded and saved into one server; every branch of
allied bank had its own server which was not linked to any other branch of allied bank. This
information system was only being operated on LINUX OPERATING SYSTEM.
Benefits of UNI Banking System:
Easy to use: It was easy to use because people are expert they were using this operating
system from many years. It was most familiar to operators because it was user friendly and also
not complicated.
Safety: This operating system was safe because its programming (coding) was very difficult, thats why
hackers cant hack information from this operating system. This information system was can only used on
LINUX operating system for that it was free of virus, so data was very safe.

Low cost: This system was low cost, because LINUX operating system was almost free of cost
and easily available.
Draw backs of UNI Banking System:
Problem in system: It was logical error, means missing numeric values; this operating system
was full of problem in online system. Sometimes during online working it was missing
transactions and banker had no knowledge of that missing transaction.
Decentralized: It was decentralized database system not centralized; mean had not relation with
other branches.
Difficult installation: This information system was difficult to install, because it can only operated
on LINUX.
Difficult in troubleshoot: When ever there was a problem in line code, then it cannot be
resolved by any one. For solution of that problem, bank always called to special application
developer from head office.
DOS biased: DOS is only biased on commands, and this operating system was DOS biased. So
it was difficult to operate.

Present Information System in Allied bank:

Almost one year ago Allied Bank replaces UNI BANKING to TEMENOSE (T24). T24 is the latest
information system which is now a day mandatory from State Bank of Pakistan for every new bank. With

the help of new information technology Allied Bank Limited records the daily transactions, and that took
place from all over the Pakistan into a centralized database in real time and now there is no batch
processing is taking place in Allied Bank all over the Pakistan. Every bank branch is an online branch and
is directly connected to the centralized server to keep the data up to date to avoid any problems.

Now information system of Allied Bank makes thousands of transactions per day. And this
information system makes whole process more quick, reliable and simple. And employees can
easily connect with other branches; customer service gets improved, online banking emerged and
lot of other benefits.
Now a day Allied Direct Internet Banking is an innovative online banking service. Allied Direct Internet
Banking offers you good policy to manage and control your banking and finances (when you want to,
where you want to. Now its Simple & Convenient, Secure and Faster. So, just get clicking.)

MANGEMENT OVERVIEW

CEO

Exactive
Directores

Regional
Regional
Regional
Managers
Managers
Managers
Branch
Branch
Branch
Branch
Branch
Branch
Managers
Managers
Managers
Managers

Managers
Managers

Management Information System:

Through TPS all routine information are collected in Allied Bank. All details of TPSs HUBs go into
Management Information System. This information is then summarized in the form of reports for
the manager so that they can check whether the firm is working properly or not. If there are some
flaws then they take control measures to fix those flaws. In one branch all daily transactions are
recorded and all reports are prepared on daily basis. TEMINOS generate daily information report
at the end of the day.
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Organizational transaction processing system in T24:

TPS is a type of information system. It collects, store, modify, and save the transactions of
organization. One transaction is an event that generates and modifies data that is eventually stored
in information system. TPS monitors transaction programs. Basic purpose of TPS program is that
must be left in a consistent state. TPS that Allied Bank is using is effective, that systems process is
fast and rapidly, to ensure the smooth flow of data and the progression of processes.

Payroll Transaction Process System:

TPS in Allied Bank is for to get information and record of the employee payroll and calculate his/her
annual earning. It get information about the employee from the employees department and also
from general ledger and send it to payroll TPS. From where it links that information with the previous
record and prepare a report which is forwarded to management. Management takes notice of the
record of the employees efficiency to work and may declare bonus or incentive or demote him/her.
This report is checked and approved by the branch manager after which check is issued to the
employee. And at the time of salary or any incentive or benefits, when that check is cashed, the
record is update in the general ledger as well as the master payroll (HUB).

Employee Data
Pay Roll
Management
Check passed by

manager

TPS

General Ledger
reports

Payroll
Cheque issued

by Manager

Master files
Hub
General Ledger

New Customer Identification:

Allied bank is using TEMENOS banking system which is connected to NADRA. Banks information
system automatically verifies customers ID number, address, income, and city name. Which helps the
management to identify whether he/she is using his original ID card or not. Whenever new customer
come for open an account customer fill and form named KYC, abbreviation of KNOW YOUR
CUSTOMER. Operational manager enter all date of that form into system which contains actual worth
and expectations of deposit and after that manger enter his/her comment which he/she knows personally
about that customer. Customer due diligence named report related to that customer goes to

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Head office and State bank also have access to that customer, through which State Bank knows
the credit history of that customer.

State Bank of
Head office
Branch of
Pakistan
of Allied Bank
Allied Bank
Data

Customers

NADRA

TEMENOS

HUB

Management

Employees Record:

All employees having their personal login IDs which allotted at the time of employment and they are
supposed to login when they enter the bank and logout on leaving. Their accounts are also connected
with the HUB which continuously makes record of their hours spent in the bank. Moreover, the bank has
their own setup which makes records of all the transactions made by an employee. All these help
management to monitor the working efficiency of an employee. Through this information system
management also have record of, how many customers served by whom employee. And they also have
information through this system that how many customers convinced to open an account by whom.
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Employee
login

TEMINOS

HUB

Employee job logout

Real time Banking:

When a customer withdraws a sum of money from his or her account the transactions are processed and
the account balance updated as soon as possible, allowing both the bank and customer to keep track of
funds. When a customer goes to bank for withdraw or deposit the cash through cheque or cash then there
are certain steps. We will just describe withdraw transaction. First step on the time of withdraw through
cheque is, first cashier made entry of that cheque into information system (put cheque number, name of
a/c holder) and then cheque is scanned into FLATBED PRINTER. And after that information system
configure instrument number, amount in words & digits, and signature etc. If entered and scanned
information will be same then system will proceed to next step. If transaction is of less than Rs.25, 000
then it needs the verification of just one person. And if cheque is of more than Rs.25, 000 then it needs
the supervision of two supervisors. In case of more than twenty five thousand rupees transaction, system
of Allied Bank generates one supervision code. One person made transaction and second supervises.
And after configuration transaction is done. TEMENOS system of Allied Bank shows option of debit and
credit at the time of transaction. And when transaction is made then the new transaction is send to Lane.
Date and time of transaction automatically entered when ever transaction made. The Lane enters the
HUB where the specified file is accessed. The updates are made entered there and finally the adjustment
is done.

LANE
New
Update

transac
previou

tion
s date

update

HUB
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Automated Teller Machine Card (ATM Card):

Through ATM card customer can withdraw of cash easily. At the time of apply he/she give bio
data, income summary, company name, NIC. That data (NIC no. and bio data) send to system
TEMINOS which directly linked to NADRA. If information correct then it is forward to customer
service centre and the issue of credit card.

NADRA

Applicant
Identification
Customer
New account
service TPS
opened

Account
ATM Issues
details

HUB

Management Information System after TPS :

Through TPS all routine information are collected in Allied Bank. All details of TPSs HUBs go
into Management Information System. This information is then summarized in the form of
reports for the manager so that they can check whether the firm is working properly or not. If
there are some flaws then they take control measures to fix those flaws. In one branch all daily
transactions are recorded and all reports are prepared on daily basis. TEMINOS generate daily
information report at the end of the day.

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Diagram of TPS and MIS

Transactional Process System

Management Information System

Payroll
Payroll Transaction

TPS
Payroll file HUB

New customer
Identificatio n TPS
New customer s file

New Customer

Employees

Identification

record TPS
Employe es file HUB

Real time
Banking
Real time banking

Employees Record

TPS

ATM
Cards

ATM cards TPS

Real time Banking

HUB

Manager
s

Reports
MIS Files

ATM Card

MIS
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T24 Information System in Allied Bank:

New management information system, of Allied bank is TEMINOS (T24). In banking language it
is called T24. This information system is recommended by State Bank Pakistan, it is easy to use
and operate. Trainings of Allied Bank are also held on computers. ABL has one training institute
in Lahore. The bank provides on the job training facilities to employees through job rotation to in
different department as per requirement training more emphasis is in practical.

Benefits of TEMINOS Information System:

User friendly: It is easy to use. This Information System run on windows operating system and
graphics of this system also works like windows. As compare to UNI Banking System, UNI banking
has just black graphics and contains on command system.

Web page: Through registered ID, employee of the bank work online that is easily accessible for
manager, immediate boss and head office.
Security: Data of bank is secure in this information system.
Easy to install: This information system is easy to install as compare to UNI Banking system.
Bank install this IS through web. And if there is any problem in system then it can resolve
through web.
Centralized: This information is centralized so transactions are recorded on daily basis. And
head office has record of each branch.

Drawbacks of T24:
Cost: T24 is expensive as compare to UNI banking.
Centralized: If performance of one branch is not good then it has effect on other all performance.

Security: Security of T24 is less then UNI Banking, because it is easy to hack. So data is
unsecure in T24
Transaction missing Chances: After migrating on TEMINOS T24, Allied bank is still using manual system
because there are some problems (regarding missing Transactions).

Communication: Communication between employee and boss through this Information System
is possible just within the branch. That is E-mail service. Messenger service is not available in
this system.

Conclusion:
A management information system is a system or a process that provides the information
necessary to manage an organization effectively. This report discus, all the activities that the
Management Information System performs in our selected organization Allied Bank limited.
The report starts with the background history of the bank such as when it establishes in
Pakistan, the branches, pre and post era etc.
Our conclusion is that, how the transactions of TPS are made by the Allied Bank Limited, using
of these TPS from the new events such as account opening, new allowances etc and routine

work including cash and payments record, updating of records, and payroll. These TPS holds all
the activities from the manager and employees to the customers. The report discuses the
inbound and the outbound logistics and relate all the processes of TPS used in the bank with
the MIS, enabling the bank to provide the quality and satisfactory services to their customers.
Also includes the inter relations, of all the entities in the database of the bank.

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