January & February 2011

The Chevrolet Volt Hits the Road

The first all-new 2011 Chevrolet Volt
electric vehicles with extended range
were delivered to customers in the
U.S. last month. The revolutionary fivedoor, four-passenger Volt provides the
benefits of an electric vehicle without
the range limitations associated with
other electric vehicles in the market.

PROPULSION SYSTEM
The Volt is a one-of-a-kind, allelectrically driven vehicle engineered
to operate in all climates. GMs Voltec
propulsion system consists of a 1
6-kWh lithium-ion battery pack and
electric drive unit that provide a pure
electric range between 25 and 50
miles (40 to 80 km), depending on
ambient temperature, terrain and
driving technique.
When the energy level of the
battery drops below the state-ofcharge window, the Volt seamlessly
transitions to extended-range mode.
Power is inverted from a technically
advanced, 1.4L 63-kW (84-hp) gasoline-powered onboard engine to the
electric drive unit to provide up to 310
additional miles (500 km) of range on
a full tank of fuel. When the car is
plugged in and recharged, it runs again
on a pure electric charge.
The Volt reaches a top speed of
100 mph (160 km/h). The electric drive
units excellent low speed torque of
273 lb.-ft. (368 Nm) takes it from 0 to
60 mph in less than 9.0 seconds
and the quarter mile in less than 17.0
seconds.

speed. The Volt drive unit consists of

two electric motors, three clutches
and a planetary gear set that improve
overall efficiency by reducing the
combined rotational speed of the
electric motors. This configuration
reduces battery drain at highway
speeds, adding up to two miles of
additional EV range.

The Chevrolet Volt Hits the Road . . . . . . . . . . .1

New Electrical Service Seminars . . . . . . . . . .4
Outside Air Temperature Display Operation .4
Inspection/Maintenance Test
Diagnostic Trouble Codes . . . . . . . . . . . . . . . . .5
2011 Last Year for ASE Written Testing . . . . . .5
TSS Q&A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Tech Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Drive Unit

Training Update . . . . . . . . . . . . . . . . . . . . . . . . . .8

Most battery electric vehicles use a

single motor with a fixed reduction
gear that steps down the motor speed
to synchronize with the wheel speed.
The Volt uses an advanced, 111-kW
(149-hp) electric drive unit to boost
efficiency. The efficiency of any electric motor always drops off as it
approaches its maximum rotational

IN THIS ISSUE

ON THE WEB

Towing of the Volt is to be done by a

flatbed carrier only. Under no circumstances can the Volt be dinghy towed.
continued on page 2

www.acdelcotechconnect.com, click the

TechConnect Magazine link, or
Log in to the ACDelco LMS, click the
Resources link

The Chevrolet Volt Hits the Road

continued from page 1
The Volts motors and gear-set are
mounted in-line with the industrys first
range-extending internal combustion
gasoline engine. Two of the clutches are
used to either lock the ring gear of the
planetary gear-set or connect it to the
generator/motor, depending on the
mode. The third clutch connects the
gasoline engine to the generator/motor
to provide range extension capability.
This innovative new drive unit has
four distinct operating modes (two
electric modes and two extended-range
modes).
Electric Only, Engine Off (One
Motor) The vehicle operates in fullelectric mode without starting the
engine for approximately 25 to 50
miles. The primary traction motor
provides all propulsion, drawing all of
its energy from the battery.
Electric Only, Engine Off (Two
Motors) During highway cruising,
if the required torque to propel the
vehicle is low, the ring gear is coupled
to the generator/motor. This allows the
two motors to work in tandem for
greater efficiency.
Electric Only, Engine On (Series)
Once the battery has reached a determined state of charge, the gasoline
engine will start. It is coupled to the
motor/generator via the third clutch.
The engine-driven generator and battery
provides electricity to the traction motor
via the inverter. The engine will operate
at an appropriate speed to optimize fuel
consumption while maintaining output
power requirements.

Engine Starting
Independent of the vehicle being
plugged in or completely charged, when
vehicle power is ON, the gasoline
engine may start under the following
conditions:
Propulsion battery charge is low
Propulsion battery temperature is
hot or cold
Cold ambient temperatures less
than approximately 25 F (4 C)
This vehicle does not use a 12V
starter motor to crank the gasoline
engine. A much more powerful 300V
motor/generator located within the
transmission is utilized to crank the
engine. The 300V drive motor/generator
can rotate the engine to operating
speed (800 rpm) within just a few hundred milliseconds. The 300V drive
motor/generator allows near-instant
starting of the engine.

HIGH VOLTAGE BATTERY

The Volts high voltage battery consists of a 5.5-foot, 435-pound (198.1 kg)
T-shaped, 16-kWh lithium-ion battery
pack. The battery pack consists of nine
modules and 288 prismatic cells.
The lithium-ion high voltage battery
pack holds its charge efficiently and
has no memory effect (so it doesnt
have to be run down completely before
recharging). The owner should keep the
vehicle plugged in, even when fully
charged, to keep the battery temperature ready for the next drive.

Because the most efficient way to

charge the Volts battery is to plug it in,
the generator is used only to maintain
minimum battery state of charge. If the
battery is drawn down below the minimum level, the generator will charge
the battery up to its minimum state of
charge and then maintain it there.
Output Split, Engine On
(Combined) The blended two motor
electric propulsion strategy used at
higher speeds in EV driving also has
been adapted for extended-range
driving. During highway cruising, if the
required torque to propel the vehicle is
low, the clutches that connect the
generator/motor to both the engine and
the ring gear are engaged, combining
the engine and both motors for efficient
operation in an output power split
configuration.

Lithium-ion was chosen over nickel

metal hydride for the Volt battery
because it packs two to three times the
power of a nickel metal hydride battery
in a much smaller package. It also is
more efficient and suffers little loss of
charge when not in use.
The liquid cooled battery pack is
located beneath the vehicle. The 360V
continued on page 3

Volume 18, Number 1 (TS-PU-0001-11)

ACDelco TechConnect is published bi-monthly and
online for technicians of Total Service Support
(TSS) and Key Fleet accounts to provide timely
service information, increase knowledge and
improve the performance of the service center.
ACDelco 360 represents our mission to look at
our businesses at every possible angle to provide
value and assistance to our distributors and
their customers as well as offer a full circle of
support with programs, tools, training and
marketing focused on enhancing and growing
our partnership successfully.

Publisher:
Mike DeSander
ACDelco
E-mail /
mike.desander@gm.com
Editor:
Mike Militello
ACDelco
E-mail /
michael.militello@gm.com
Technical Editor:
Mark Spencer
E-mail /
mspencer@gpworldwide.com
Production Manager:
Marie Meredith
Desktop Publishing:
5by5 Design LLC
E-mail /
dkelly@5by5dzign.com
Write to: *
ACDelco TechConnect
P.O. Box 500
Troy, MI 48007-0500
On the Web::
To read and search recent issues of
TechConnect online:
www.acdelcotechconnect.com,
click the TechConnect Magazine
link, or
Log in to the ACDelco LMS, click
the Resources link
ACDelco service tips are intended for use by
professional technicians, not a do-it-yourselfer.
They are written to inform those technicians of
conditions that may occur on some vehicles, or to
provide information that could assist in the proper
service of a vehicle. Properly trained technicians
have the equipment, tools, safety instructions and
know-how to do a job properly and safely. If a condition is described, it cannot be assumed that the
information applies to all vehicles or that all vehicles
will have that condition.
All materials and programs described in this
magazine are subject to change. Submission of
materials implies the right to edit and publish.
Inclusion in the publication is not necessarily an
endorsement of the individual or the company.
TechConnect is published for ACDelco by Sandy
Corporation, Troy, MI.

2011 ACDelco. All rights reserved.

The Chevrolet Volt Hits the Road continued from page 2

direct current battery is formed from
288 cells. Each cell is 5 x 7 x 1/4 inch,
and weighs about a pound. Cells are
grouped together to form distinct
blocks, referred to as sections.

or when electricity rates are lower.

Owners also can manage and monitor
the Volt remotely via computer on
MyVolt.com; or with the OnStar MyLink
smart phone application.

The battery is connected to the

propulsion circuit or charging circuit
using unique pairs of contactors. In
general terms, the main contactors will
close when the ignition switch is in the
ON position, and the charging contactors will close when plugged in with the
ignition switch in the OFF position.

CHASSIS

Because batteries can be sensitive to

temperature changes, the Volt pack is
climate-controlled via an exclusive active
liquid control system that continually
monitors and maintains the battery pack
temperature for optimum performance
and durability. Circulating liquid (consisting of coolant and distilled water) passes through a series of internal heat
exchangers in the battery modules. It
is designed to provide reliable battery
operation when plugged in, at
temperatures as low as -13 F
(-25 C) and as high as 122 F
(+50 C), and can be powered
during driving either by the
battery or the engine.

Components of the Volts

MacPherson strut-type suspension are
constructed of forged aluminum for
reduced weight. Cold-formed, high-performance front springs are lighter and
use less coiling than conventional
springs.

Key technologies include:

Charging

The Volt's fully blended electrohydraulic brake system enables 100%

regenerative braking, 100% traditional
disc friction braking, or any combination
of both. Regenerative braking, which
captures energy for transfer back to the
battery, can provide up to 0.2g of
deceleration (about 94% of braking
events). Braking that involves more than
0.2g of deceleration is a combination of
regenerative and friction braking. During
a panic stop, the system seamlessly
transitions to 100% friction. If the
battery is fully charged, the brake
controller directs the system to conduct
friction braking.

240V charging
station

Approximately
4 hours

120V household
outlet

Approximately
10 hour

Once the vehicle is plugged in,

owners can schedule either immediate
or delayed charges, even coordinating
charging according to departure time

There is much more technology inside

the Volt than its electric propulsion system. Intuitive features high-resolution

displays, connectivity and the ability to

monitor and control vehicle functions
remotely redefine how owners will
interface with the vehicle.

The Volt
features a ZF
variable assist electric
power steering system with dual
pinions (one is used for steering, the
other to add assist). A combined electric
motor and sensing unit monitors
steering angle, and delivers appropriate
assist to the steering gear in all conditions. The system draws its power from
a 12V battery in the rear of the vehicle.

Charging Times

DRIVER INTERACTION

A sophisticated compound crank rear

axle provides quick reaction, low weight
and consistent camber control. The cast
iron control arms are attached to the
steel cross-car beam with a patented
magnetic-arc welding process.

Fully charging or fully

depleting a battery shortens its
life. The Volt battery is controlled, or
buffered, so it operates within a safe
state-of-charge window. In demanding
situations (such as driving in Mountain
mode), the battery state of charge will
raise the lower limit to ensure there is
adequate power when needed. The batterys top and bottom buffer zones help
ensure long life.

Charging the Volts battery is simple

and intuitive, and can be done through
120V conventional household electrical
outlets, or through a dedicated 240V
charging station.

Max all-season low-rolling resistance

tires are optimized for electric vehicle
range, noise, feel and performance.

Lightweight aluminum wheels weigh

only 17.8 pounds (8.1 kg) each,
compared to 24.2 pounds (11 kg) for
typical 17-inch wheels. Goodyear Fuel

High-resolution, seven-inch, fullcolor LCD reconfigurable Driver

Information Center display and
instrument cluster. The display
shows electric-only range, fuel
economy, extended-range, trip
information, tire pressure information and a variety of vehicle
messages.
High-resolution, seven-inch, fullcolor, center stack-mounted touch
screen display that serves as the
interface for infotainment and cabin
climate controls. An Efficiency
(Leaf) button accesses power flow,
charging, and energy information
screens.
Touch-control infotainment and
climate control systems on the
center stack.
Remote Keyless Entry that allows
drivers to remotely start the vehicle
and precondition the cabin based
on outside temperatures while the
vehicle is plugged in, enhancing
efficiency.
An exclusive mobile app, powered
by OnStar MyLink, which enables
owners to engage with Volt functions using a smart phone.
Thanks to Keith Newbury
and Steve Falko

New Electrical Service Seminars

ACDelco has recently updated several
service seminars covering vehicle
electrical systems and batteries. These
one-hour seminars are designed to be
offered as short, concise training events.
The updated seminars focus on
servicing tips that can help reduce
premature parts failure and prevent
comebacks.

Rotating Electrical System

Servicing Tips
S-DS11-02.01SEM
The seminar covers key service items
related to preventing early failures of
rotating electrical system components
as well as the proper service techniques
when replacing various on-vehicle components. It also highlights some of the

latest bulletins and diagnostics when

servicing charging and starting systems

Air Conditioning System Servicing

Tips S-DS11-06.01SEM

Battery Servicing Tips

S-DS11-09.01SEM

Cooling System Servicing Tips

S-DS11-07.01SEM

This seminar covers key service items

to prevent early failures of batteries
along with a review of the proper
service techniques when servicing the
battery. It also covers some of the latest
bulletins, charging tips and diagnostics
when servicing batteries.

Brake System Servicing Tips

S-DS11-08.01SEM

Other servicing tips seminars include:

Fuel System Servicing Tips
S-DS11-03.01SEM
Emission Control System Servicing
Tips S-DS11-04.01SEM

To find out when an ACDelco service

seminar will be held in your area, contact your local ACDelco distributor.
For more information about other
ACDelco training opportunities available
at training centers and online, go to
www.acdelcotechconnect.com and click
the Training tab.
Thanks to Mike DeSander

Outside Air Temperature Display Operation

The outside air temperature is displayed on the Driver Information Center,
radio or rear view mirror in a number of
GM vehicles. There may be some confusion about the operation of the display
and how quickly it updates ambient temperature. Depending on several factors,
the temperature may not be updated
immediately and owners may feel that
the display is inaccurate at times.

the outside temperature display. The

outside air temperature algorithm uses
three pieces of information: outside air
temperature data, vehicle speed, and
the time the engine was turned off.

As an example, heres a look at the

operation of the outside air temperature
display on several GM small cars from
recent model years (2004-2010
Chevrolet Malibu; 2005-2010 Chevrolet
Cobalt and Pontiac G6; 2006-2011
Chevrolet HHR; and 2007-2010 Saturn
AURA).
The ambient air temperature sensor
is a variable resistor interfaced to the
Body Control Module (BCM). The ambient air temperature sensor is a 2-wire
negative temperature coefficient thermistor. The BCM applies 5 volts to an
internal input resistor connected to the
signal circuit of the ambient air temperature sensor. The BCM also provides the
ground to the ambient air temperature
sensor through the low reference
circuit. When the ambient air temperature is cold, the sensor resistance is
high and the signal voltage is high.
When the ambient air temperature is
hot, the sensor resistance is low and
the voltage signal is low.
The BCM provides the logic for reading the ambient air temperature sensor,
filtering the data and transmitting the
information via the serial data circuit to

The main source of variation between

actual outside temperature and the reading inside the vehicle is the variable airflow across the sensor at low vehicle
speed and stopped conditions. At higher
speeds, when more airflow is moving
through the front of the vehicle, a more
accurate indication of actual air temperature is provided.
When the engine is first started, the
algorithm looks at how long the engine
was off and if the outside temperature
is lower than the last reading taken during the previous ignition cycle. From this
information, its determined if a new
outside temperature reading should be
taken.
4

If the engine was off long enough or

the current outside air temperature is
cooler than the stored value, a new outside temperature reading is taken and
displayed. If the engine was not off long
enough or the current outside
air temperature is higher than
the stored value from the
previous ignition cycle, the last
stored value of outside air
temperature taken will be
displayed.
The outside air temperature
will continue to be updated
every second as long as the
outside air temperature is the
same or cooler than the previous reading. Once the new
outside air temperature reading
exceeds the previous temperature and the vehicle is traveling
less than 18 mph (29 km/h), the
displayed outside air temperature will
remain at its last value. Once the vehicle
speed exceeds 18 mph, the displayed
outside air temperature will be updated.
If the speed drops below 18 mph, the
outside air temperature will freeze at its
last value.
When using a scan tool during
diagnosis, it is possible that the temperature reading on the scan tool will differ
from the temperature displayed on the
DIC/radio without there being a problem
with the vehicle. The DIC/Radio only
displays the reading being sent from the
BCM.
Thanks to Ernest Haller

Inspection/Maintenance Test
Diagnostic Trouble Codes
all models will be updated at the same time, depending on
engine option. The I/M Test DTCs will be supported by all
emissions-related electronic control units, such as ECMs,
TCMs, FPCMs, etc.

After repairs on any On-Board Diagnostic (OBD) II-related

systems, technicians may find that any Inspection/
Maintenance (I/M) Test Diagnostic Trouble Codes (DTCs) that
are stored will not clear.

I/M Test DTCs cannot be cleared using a scan tool or by

disconnecting power to the control module. They will only
clear when the control module diagnostic that set the DTC
has run and passed, confirming the problem has been
repaired. Some diagnostics for I/M Test DTCs will run and
pass very quickly (a repaired open circuit DTC will pass in
milliseconds), while others may take days depending on
vehicle operating conditions (such as a complex diagnostic for
an EVAP small leak test). Stored I/M Test DTCs discovered
during a vehicle emission inspection may cause a vehicle to
fail or be rejected.
Using a scan tool, technicians can observe I/M System
Status. The display provides an indication of when the control
module has completed the required tests. This does not
necessarily mean that the test has passed, only that a decision was made. If the diagnostic fails, a traditional DTC will
indicate the failure. The I/M System Status information may be
useful for a technician to determine if diagnostics have run
when verifying repairs.

For detailed DTC information, refer to the

Service Information I/M Test DTC Table.

I/M Test DTCs are different than traditional current and

history DTCs and are used in certain State/Province vehicle
emission test programs. Several states require that a vehicle
pass on-board diagnostic system tests and the
inspection/maintenance emission inspection in order to renew
license plates.
The rollout of I/M Test DTCs in GM vehicles began in the
2010 model year and will be completed by the 2013 model
year. Vehicle implementation is by model and engine, so not

For more information about a specific I/M Test DTC, refer

to the Inspection/Maintenance (I/M) Test DTC Table in the
appropriate GM Service Information.
The traditional current and history DTCs still exist exactly as
before and can be cleared using a scan tool. Every Service
Information diagnostic procedure that indicates to clear codes
should be followed, and the Malfunction Indicator Lamp (MIL)
should not illuminate if the problem is not present.
Thanks to Jack Woodward

2011 Last Year for ASE Written Testing

The National Institute for Automotive
Service Excellence (ASE) will offer the
traditional written (paper-and-pencil)
certification tests for the final two times
in May and November 2011. In 2012, ASE
will transition all ASE certification tests
from written testing to the computerbased testing (CBT) format with test sessions available eight months of the year.

ASE certification test and its recertification counterpart 48 certification tests

across 11 specialties will be available
in the enhanced CBT format.

CBTs offer test takers advantages in

scheduling, convenience, and speed over
the written tests. When fully implemented, ASEs CBTs will be offered in twomonth windows, four times each year.
Enhanced ASE computer-based testing This will provide more choices when
will debut in July and August 2011. Every reserving an appointment. Plus, when
completing a CBT, test
New ASE Testing Windows
takers will know
whether they passed
The 2011 testing schedule includes:
before leaving the test
July/Aug. 2011
center. Certificates will
Jan./Feb. 2011 May 2011
Nov. 2011
Enhanced CBT
arrive via mail after the
No testing
Written tests
Written tests
tests
end of the two-month
testing window.
In 2012, ASE will only offer CBTs, with four two-month testing
windows:
Jan./Feb.
2012 CBT

Apr./May
2012 CBT

July/Aug.
2012 CBT

Oct./Nov.
2012 CBT

Even though the ASE

certification tests are
computer-based, they
will not be available to
5

be completed online at home or at work.

ASE does offer some non-certification
programs online, but the ASE certification tests are only offered in secure,
proctored test centers in order to give
everyone a fair, consistent, and reliable
testing environment, where the identity
of each person taking a test is also
verified.
As part of the move away from written
testing, ASE has signed an agreement
with Prometric to deliver ASE certification tests in their network of secured,
proctored computer-based testing
centers. The number of testing sites will
grow from its current number of 230 to
more than 360 locations.
Visit www.ase.com for more information on the new enhanced CBTs as well
as to find a test location near you.
Thanks to Mike DeSander

The TSS Q&A provides answers to

common questions received by the
ACDelco Customer Support Center.
Q: Where can I find a full list of Total Service Support
program benefits?
A: TSS members are eligible for discounts on everything from
new GM vehicles to custom rental uniforms from Cintas. A
comprehensive list of benefits and how to access them is
available online through the ACDelco TechConnect website.
Visit www.acdelcotechconnect.com
Select the Total Service Support tab at the top of the
page

If you have any questions about the TSS program or any

current ACDelco activities, contact the Customer Support
Center at 1-800-825-5886, prompt #0.
Q: How do I check my Exclusively Yours Rewards
program card balance and where can I redeem my
points?
A: ACDelcos Exclusively Yours (ey) Rewards program gives
you valuable rewards points that you can use for a long
list of items, including contributing to a new GM Vehicle.
To check your card balance or find the list of vendors
that accept your key card, go to the ACDelco Incentives
website.
Visit www.acdelcotechconnect.com

On the Total Service Support page, select the Program

Benefits link

Select the ACDelco Incentives Link at the top-left of

the home page

Log in to ACDelco TechConnect with your ACDelco

account number and your zip code

Log in to the Incentives website:

Use your TSS number (starts with a 6) and the last
4 digits of the ey card holder SSN

Once logged in, you will find an alphabetical listing of all

TSS benefits and links to all applicable websites, phone
numbers and other details

From the Incentives home page:

Select How many points do I have now?
Enter your ey card number to view your balance
This page also will have a list of vendors that accept
your ey card
Q: How can I find out how many Exclusively Yours points
Ive earned year-to-date? Is there a report?
A: Yes. The Incentives site has a very detailed Opportunity
Report that includes a monthly snapshot of your
Exclusively Yours points and detailed information about
your ACDelco purchases as reported by each supplying
ACDelco distributor for the year.
To access these reports, go to the ACDelco Incentives
website.
Select the ACDelco Incentives Link from the
www.acdelcotechconnect.com home page
Log in to the Incentives website
Use your TSS number (starts with a 6) and the last
4 digits of the ey card holder SSN
From the Incentives home page:

Click the Program Benefits link on the TSS page for

TSS program details.

Q: How do I make sure I get the TSS program discounts

when I call for more information?
A: ACDelco has worked on the behalf of TSS members to
secure a list of discounts and benefits to support your
business. If you are calling any of these outside partners,
always remember to identify yourself as an ACDelco Total
Service Support member when speaking to a service
representative. Many of the customer service lines serve a
series of partners, so be sure to state that you are part of
the ACDelco TSS program in order to ensure that you
receive the correct program details and discount.

Select the Opportunity Reports icon

Select Click here to view
Q: I havent received an Exclusively Yours paper statement recently. Are they still being mailed out?
A: ACDelco recently migrated to providing only online statements using the online Opportunity Incentives Report.
The online report enables all TSS ey cardholders to
access the reports at any time and ensures the reports
are available to you on a timely basis. It also provides
more detailed reporting that lets you see how you are
tracking year-to-date. Overall, the online reports allow you
to control the details you want to see when its convenient for you.
6

The following technical tips provide repair information about specific conditions on a variety of vehicles. If you have a tough or unusual
service repair, the TSS Technical Assistance Hot Line can help. Call 1-800-825-5886, prompt #2, to speak with a technical
expert with the latest OEM information.

Noise when Turning while

Driving over Rough Roads
2003 Chevrolet Cavalier and Pontiac
Sunfire; with the 2.2L 4-cylinder engine
A rattle or knocking noise may be
heard when turning the steering wheel
while driving slowly over bumps. This
condition may be caused by a hydraulic
noise within the steering rack.
Refer to GM Bulletin #03-02-32-002
for the service procedure to install a
fluid restrictor in the power steering
fluid reservoir return line.
To install the fluid restrictor, the air
cleaner intake tube must be removed,
followed by the power steering return
hose being removed from the power
steering pump.

to the cover and the hoses are routed

properly before tightening the air
cleaner cover screws.

between a good terminal and a suspect

terminal. Replace any terminal in
question.

Inoperative Heated Seat

In addition, replace the electrical tape

holding the harness in the plastic carrier
with woven polyester electrical tape,
starting at the Memory Seat Module
connectors and extending back to the
break-out location in the plastic carrier.

2007-2010 Cadillac Escalade,

Escalade ESV, Escalade EXT; Chevrolet
Silverado, Suburban, Tahoe; GMC
Sierra, Yukon, Yukon XL, Yukon Denali,
Yukon XL Denali; 2011 Chevrolet
Silverado Heavy Duty, GMC Sierra
Heavy Duty
The driver or passenger heated seat
or heated/cooled seat may turn on and
then turn off within one to ten minutes,
may warm very slowly, or may be completely inoperative.

The inlet and outlet hoses must not

be twisted during installation. Bending
the inlet or outlet hoses to make
installation easier could lead to
component damage.

Air Cleaner Cover

Installation
2007-2011 GMC Acadia, 2007-2010
Saturn OUTLOOK, 2008-2011 Buick
Enclave, and 2009-2011 Chevrolet
Traverse

Harness wrapped in woven polyester

electrical tape and connected to the
Memory Seat Module.

Refer to the Bulletin for details

regarding proper orientation and installation of the harness.

Heated/Cooled Seats
On vehicles with heated/cooled
seats, the LED indicator may stay on,
but the heated seat is inoperative. The
fan will continue to blow air. These
conditions may be caused by an inoperative Thermo-Electric Device in the seat
cushion/seatback ventilation, heating
and cooling module.
If the heated and cooled seat function is inoperative, but the switch LED
indicators are on, the Memory Seat
Module is functioning properly and the
concern is with the Thermo-Electric
Device, which requires replacement of
the seat cushion/seatback ventilation,
heating and cooling module. Refer to
the appropriate Service Information for
module replacement.

Heated Seats

Make sure the washer hose (A) is not

pinched by the air cleaner housing.

It is possible for the washer hose

assembly to become misrouted or
trapped between the air cleaner cover
and lower housing after air cleaner
inspection or air cleaner element
replacement. This may cause the washer hose to be pinched by the housing.
When reassembling the air cleaner
cover to the lower housing, ensure the
windshield washer hose clip is secured

On vehicles with heated seats only,

several Diagnostic Trouble Codes may
be set and the LED indicator may turn
on, flash after approximately one
minute, and then turn off. The heated
seat control circuit terminal and/or
ground terminal in harness connector
X1 to the Memory Seat Module may
have lost tension and is loose. The
reduced terminal tension increases
resistance in the connector.
This repair requires a unique
anti-abrasion electrical tape and
harness clip. Refer to GM Bulletin
#10-08-50-008A for parts information.
To repair the resistance condition,
disconnect the seat harness connectors
from the Memory Seat Module and
perform a terminal drag test on connector X1 and connector X4. Using an
equivalent male terminal, test that the
retention force is significant, comparing
7

Diagnostic Assistance
For free technical diagnostic
assistance and product information
regarding specific ACDelco products,
contact these toll-free information
hotlines staffed by ASE-certified
technicians:
Brakes 1-888-701-6169 (prompt #1)
Chassis 1-888-701-6169 (prompt #2)
Clutches 1-888-725-8625
Lift Supports 1-800-790-5438
Shocks 1-877-466-7752
Starters and Alternators
1-800-228-9672
Steering 1-866-833-5567
Wiper Blades 1-800-810-7096

How to Take ACDelco Training

Go to www.acdelcotechconnect.com and click the Training tab to
log in to the ACDelco Learning Management System (LMS).
To enroll in an Instructor-Led Training (ILT) course, click the
Enrollment link or the Instructor-Led Courses link to view the catalog and select a specific course.

Southeast Region Training Locations continued

GM Training Center Alpharetta, GA
Ivy Tech Community College Evansville, IN
J.F. Drake State Technical College Huntsville, AL

To enroll in a Virtual Classroom Training (VCT) course, click the

Enrollment link or the Virtual Classroom Training Courses link to
view the catalog and select a specific course.

J. Sargeant Reynolds Community College Goochland, VA

To launch a Web-Based Training (WBT) course, click the Web-Based

Courses link to view the catalog and select a specific course.

Sarasota County Technical Institute Sarasota, FL

To launch a TechAssist (TAS) course, click the TechAssists link to

view the catalog and select a specific course.

Sheridan Technical College Hollywood, FL

To launch a Simulation (SIM), click the Simulations link to view the

catalog and select a diagnostic challenge simulation.

Training Locations
ACDelco offers numerous hand-on Instructor-Led Training (ILT)
courses at the following locations around the country.

Lawson State Community College Bessemer, AL

Nashville State Community College Nashville, TN

Seminole Community College Sanford, FL

Trenholm State Technical College Montgomery, AL

Wayne Community College Goldsboro, NC
South Central Region Training Locations
Austin Community College Austin, TX
Del Mar College W. Campus Corpus Christi, TX
GM Training Center Garland, TX
Hinds Community College Career Center Raymond, MS

ACDelco Instructor-Led Training Locations

Iowa Western Community College Council Bluffs, IA

Northeast Region Training Locations

Johnson County Community College Overland Park, KS

CNY Autotech Training Center Syracuse, NY

Longview Community College Lee's Summit, MO

Community College of Allegheny County West Hills Center Oakdale, PA

North Harris College Houston, TX

GM Training Center Ardsley, NY

Ozarks Technical Community College Springfield, MO

Lakes Region Community College Laconia, NH

Pulaski Technical College Little Rock, AR

Mass Bay Community College Ashland, MA

San Jacinto College Pasadena, TX

Monroe Community College Rochester, NY

South Texas Community College CAAT Center McAllen, TX

Northampton Community College Bethlehem, PA

Southwest Tennessee Community College Memphis, TN

The Community College of Baltimore County Baltimore, MD

St. Louis Training Center St. Louis, MO

North Central Region Training Locations

St. Philips College San Antonio, TX

Bismarck State College Bismarck, ND

Tarrant County College Fort Worth, TX

Cincinnati State Community College Cincinnati, OH

Tulsa Tech Lemley Campus Tulsa, OK

Columbus Automotive Distributors Warehouse Columbus, OH

Wichita Area Technical College Wichita, KS

Cuyahoga Community College Parma, OH

West Texas Training Center San Angelo, TX

Delta College Saginaw, MI

Western Region Training Locations

Des Moines Area Community College Ankeny, IA

American River College Sacramento, CA

Dunwoody College of Technology Minneapolis, MN

Arapahoe Community College Littleton, CO

Fox Valley Technical College Appleton, WI

Central New Mexico Community College Albuquerque, NM

GM Training Center Glendale Heights, IL

College of Southern Idaho Twin Falls, ID

GM Training Center Warren, MI

Community College of Southern Nevada N. Las Vegas, NV

Grand Rapids Community College Grand Rapids, MI

Cuyamaca College San Diego, CA

Ivy Technical State College Indianapolis, IN

Denver Training Center Denver, CO

Michigan Technical Education Center Traverse City, MI

Fresno City College Fresno, CA

Minnesota State Community & Technical College Moorhead, MN

Glendale Community College Glendale, AZ

Sinclair Community College Dayton, OH

GM Training Center Burbank, CA

South East Technical Institute Sioux Falls, SD

Las Positas Community College Livermore, CA

Stark State College North Canton, OH

Leeward Community College Pearl City, HI

Waukesha County Technical College Pewaukee, WI

MSU Billings College of Technology Billings, MT

Southeast Region Training Locations

Portland Community College Portland, OR

Albany Technical College Albany, GA

Renton Technical College Renton, WA

Central Kentucky Technical College Lexington, KY

Shoreline Community College Seattle, WA

Central Piedmont Comm. College Matthews, NC

Truckee Meadows Community College Reno, NV

Florida Comm. College at Jacksonville Downtown

University of Alaska Anchorage, AK

Forsyth Technical Community College Winston Salem, NC

Weber State University Ogden, UT

TS-PU-0001-11