Executive summary

Attracting the best professionals is never easy no matter what industry segmentwe
consider. There is some truth in saying that what the Middle East is to oil,India is
to software professionals. So, in a predominantly manpower intensivesoftware
industry, issues of the manpower availability, its cost, turnover andproductivity are
critical issues.A major proportion of the turnover issue is attributed to movement of
manpower to the so-called land of opportunities-USA.The average stay of a
software consultant in any given in any given IT companyis not more than two
years which has further dropped down to one year. HRmanagers in India are
realizing that employee retention is a Herculean task for the IT industry, even for
big players.In such a scenario, where companies are fighting to combat global
businesscompetition, and struggling to survive,
employee turnover comes as a doubleblow.
The scenario is becoming worse. Companies are facing
double-edgedsword-to recruit and to retain talent.
The present skill crisis has caused a panic in the employment market, with
skilledprofessionals being poached or choosing to change jobs. The attrition rate in
theindustry is at an all-time high. This trend is likely to continue and even
accelerateas more companies suffer erosion while business demands continue to
escalate.HR department must therefore ensure that they donot fall fowl to the talent
war by ensuring, foremost, that their talent does not run out the door and go
knockingon the next.
Companies that can recruit the best talent and retain them will have anedge in the
long run.

Tables of contents
Particular
1.1:Introduction of study
1.2:Objective of the study
1.3:Significant of the study
1.4:Methodology of the study
1.5:Scoop and limitation of the study
2.1: Welcome to the
2.2:1Vision, of the
2.2.2:Mission of the
2.2.3:Goal
2.2.4:Objective
2.3.1:Board of Directors of
2.3.2:Hierarchy of

4.18:SWOT analysis of
5.1:Findings & analysis
5.2:Recommendations
6.1:Conclusion

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Reference

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1. 1: INTRODUCTION OF THE STUDY:

Bachelor of Business Administration (BBA) Program requires a three months
attachment with an organization followed by a report assigned by the supervisor in
the organization and endorsed by the faculty advisor. I took the opportunity to do
my Internship at Intelligent Image Management Ltd.which is the largest and oldest
private-sector commercial bank in Bangladesh. This internship report has prepared
as the degree requirement of BBA, University of Information technology and
science in Bangladesh. As practical orientation is integral part of BBA, I was sent
to the Intelligent Image Management Ltd. Malibag Chowdhury Para Branch to
have real life exposure on a 90 days internship program (from September 30 to
December 30, 2013).

The current scenario in the IT sector India has the largest pool of manpower,
second only to the US.According to a study conducted by the National Association
of Software andServices Companies (NASSCOM)-quantity of skilled knowledge
workers in Indiaseems to be a non-issue, and it would be so atleast for another
couple of years.The arithmetic out of 1.22lakh engineering graduates qualifying
every year inIndia, about 73,000 are software engineers from IITs and other RECs.
Thus,around 73,000 fresh software engineers are expected to be available
annually.Total demand for software professionals during the next couple of years
isestimated at 1.40 lakh. Against this, India is expected to have a pool of 1.46
lakhsoftware engineers. Besides, quite a few Indian universities have started
coursesleading to Masters in computer Applications and there are private
TrainingInstitutes which offer high level software engineering courses.According
to an AIMA survey, 60% of the IT Companies have a written jobdescription of all
levels of employees. The rest 40% either have a partly written job description or
they donot have anything written at all making it difficult for both the employee