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Forward-looking Statements
This presentation contains forward-looking statements. These statements may be identified
by words such as "expect", "should", "could", "shall", and similar expressions. Wolters Kluwer
cautions that such forward-looking statements are qualified by certain risks and
uncertainties, that could cause actual results and events to differ materially from what is
contemplated by the forward-looking statements. Factors which could cause actual results to
differ from these forward-looking statements may include, without limitation, general
economic conditions, conditions in the markets in which Wolters Kluwer is engaged, behavior
of customers, suppliers and competitors, technological developments, the implementation
and execution of new ICT systems or outsourcing, legal, tax, and regulatory rules affecting
Wolters Kluwer's businesses, as well as risks related to mergers, acquisitions and divestments.
In addition, financial risks, such as currency movements, interest rate fluctuations, liquidity
and credit risks could influence future results. The foregoing list of factors should not be
construed as exhaustive. Wolters Kluwer disclaims any intention or obligation to publicly
update or revise any forward-looking statements, whether as a result of new information,
future events or otherwise.
Unless otherwise stated, growth rates are cited are in constant currencies.
Todays speakers
Nancy McKinstry
CEO, Wolters Kluwer
Karen Abramson
CEO, Wolters Kluwer Tax & Accounting
Teresa Mackintosh
President & CEO, Wolters Kluwer Tax &
Accounting, CCH US
Jason Marx
President, Wolters Kluwer Tax & Accounting
Small Firm Services US & Brazil
Agenda
Introduction
Wolters Kluwer Tax & Accounting
Break
Moving to the Cloud: US
Collaborative Solutions: Europe
Nancy McKinstry
CEO Wolters Kluwer
Globalization: Brazil
Summary and Q&A
Wolters Kluwer
FY 2013 Adjusted Operating Profit
765 million
Financial &
Compliance
8%
Legal &
Regulatory
40%
Legal &
Regulatory
39%
Tax &
Accounting
32%
Tax &
Accounting
27%
Expand
our leading,
high growth
positions
Deliver
solutions and
insights
Drive
efficiencies
North
America
Practical Tax
Professional &
Expert
Sales Tax
Office
Europe
Asia
Pacific
& Rest of
World
2009
2010
2011
2012
2013
2014
Open Integration
Platform
CCH Axcess
CCH eSign
ProSystem fx
Document (OP)
E-File Status
Mobile
CCH
Axcess Mobile
CCH
Client Axcess
SpeedTax
CCH
Mobile v2
CCH eReader
Mobile
CCH IC Direct/
Quick Answers
BSI
CCH RADAR
CCH IC
Browser Search
CCH Scan
SaaS
CCH
Mobile
a3ASESOR
Portal
AAV
STEUEReasy
Addison
Neue Steuern
Addison
Collaboration
Portal
CCH Accounts
Production
Addison SBA
CCH
Personal Tax
a3ASESOR
SCAN
AAV STEUER
MAC
Webdesk Portal
a3ERP
Nmina Cloud
Apps for
Business Mobile
Giutto Payroll
SaaS
IPSOA SaaS
CCH Portal
a3ERP
Portal NEOS
IntelliGadget
CCH Bold
China
Practical Guide
to SMSFs
Twinfield
Gestin Tiempo
NEO & Germany
Cloud
CCH iFirm
Singapore and Hong Kong
CCH Global
Australian
Estate Planning Integrator GST
CCH Mobile
Asia Pacific
CGT Reporter
Cloud
CCH iKnow
Acquired
Twinfield (NL)
Speedtax (US)
Business
Fitness (NZ)
Acquired
Addison (GER)
Acquired
MYOB (UK)
E&Y CRS
Software (AU)
IntelliTax (US)
2008
2009
2010
Acquired
CGT Reporter
(AU)
Acquired
Acclipse (NZ)
Prosoft (BR)
Acquired
EDS (ES)
TopPower (BE)
BSI (US)
Best Practice
Solutions (AU)
Dingxin
Chuangzhi (CN)
2011
2012
2013
2014
Divested
Transferred
Complete Tax
(US)
Software
CAGR +6% in
Constant
Currencies
Note: 2009 figures are pro forma (Tax & Accounting division formed in 2010).
Note: 2009 figures are pro forma (Tax & Accounting division formed in 2010).
10
Health
Clinical Solutions
% Organic
Growth
+4%
+7%
1) Includes the Finance, Risk & Compliance and Audit units within the F&CS division. Wolters Kluwer organic growth 9M 2014: +1%
11
Wolters Kluwer
Global leader in Tax & Accounting
VIDEO
12
Agenda
Introduction
Wolters Kluwer Tax & Accounting
Break
Moving to the Cloud: US
Collaborative Solutions: Europe
Globalization: Brazil
Karen Abramson
CEO, Wolters Kluwer Tax &
Accounting
13
A global business
Leading positions across the globe
Wolters Kluwer Tax & Accounting
Revenue by Geographic Market
9M 2014
Germany
Italy
Spain
United Kingdom
Sweden
Norway
Denmark
Belgium
Netherlands
AsiaPac
& ROW
11%
Europe
33%
Australia
New Zealand
Japan
Hong Kong
Singapore
Malaysia
India
China
Brazil
North
America
56%
United States
Canada
14
World leader
Leading global player in professional tax & accounting software
Global Addressable Market
Tax & Accounting 2013
6 billion
15
Competitive landscape
Well-positioned in professional software
Professional
all segments
Others
Intuit
North
America
South
America
Local players
DATEV, Sistemi, Zucchetti,
Visma, Exact
Europe
Asia Pacific
North
America
Corporate
Sage
Region
Thomson
Reuters
Segment
Wolters
Kluwer
South
America
Europe
Asia Pacific
SME
Consumer
High
16
Our mission
Helping our customers grow, manage, and protect their businesses and
their clients businesses
Research
Research
Comply
Advise
Advise
Manage
find answers
facilitate planning
manage firm
17
Trusted
Domain
Expertise
Strong Sales
& Customer
Support
Comprehensive
and Global
Capabilities
18
Research
Comply
Advise
Manage
CCH
CCH iKnow
CCH IntelliConnect
CCH Mobile
CCH Bold
CCH Axcess
CCH ProSystem fx
CCH TaxPrep
CCH Small Firm
CCH iFirm
Addison/Steuertipps, Twinfield
a3, Ipsoa, Osra, Prosoft
Tax & Accounting Investor Seminar, 9 December 2014
19
Our customers
Customers of all sizes rely on us
87% of
210K
The Fortune
500
Firms
100
US and UK
Accounting Firms
Tax Authorities
20
Revenue performance
Steady organic growth in software outweighs declines elsewhere
Wolters Kluwer Tax & Accounting
Organic Growth by Revenue Type
Note: Revenue types based on pre-2014 product classification. 2009 figures are pro forma.
21
Highly recurring
88% of revenues from subscriptions and other recurring revenue streams
Wolters Kluwer Tax & Accounting
FY 2013 Revenues by Type (965 Million)
Other non-recurring (6%)
Software subscriptions
Software maintenance
Online research and learning
subscriptions
E-book subscriptions
Loose-leaf publications
Journals
22
23
24
Practice
Tax
Accounting
Document
Tax
Payroll
Prosoft
CCH Axcess
Workstream
Portal
Open Integration
App Platform
Payroll
TAX
Office Mgmt
Dashboard
Audit Rule Set
Doc Mgmt.
Twinfield
Workflow
CRM
BIG DATA
TwinApp
Store
25
Summary
Global leader investing to expand
Cloud
Software
Collaboration
Global
Expansion
26
27
Agenda
Introduction
Wolters Kluwer Tax & Accounting
Break
Moving to the Cloud: US
Collaborative Solutions: Europe
Globalization: Brazil
Teresa Mackintosh
President & CEO, Wolters Kluwer
Tax & Accounting, CCH US
28
Cloud
Software
#1 in US professional software
Serving all of the top 100 US
accounting firms and 150,000 US
professionals
Collaboration
excellent margins
29
Firm
Admin
IT
30
Market dynamics
Professional firms goals and issues
Technology Integration
31
32
End-to-end integrated
workflow tailored to
need
Advanced integration
data and services
always available at the
point of need
Efficiently share
common data and
services across
modules as well as
with mobile and 3rd
parties
Anytime, anywhere
access allows firms to
deliver higher levels of
service to their clients
33
CCH Axcess
Architected and deployed for flexibility, extensibility and scalability
CCH Axcess
Practice
CCH Axcess
Workstream
CCH Axcess Tax
CCH Axcess
Document / Portal
General Ledger/ERP
Microsoft Excel
Microsoft Word
Microsoft Outlook
CRM
Payroll
CCH Scan/AutoFlow
CCH eSign
Future modules
Common Database
Web Services
Integration
34
Practice
Tax
Document
Portal
Workstream
O P E N I N T E G R AT I O N P L AT F O R M
Tax & Accounting Investor Seminar, 9 December 2014
35
Current State
Firm
Admin
IT
Practice
Tax
Portal
O P E N
Document
Workstream
I N T E G R A T I O N
P L A T F O R M
36
37
Results to date
Platform performance and scaling to rising demand
Most Recent Tax Season Performance
CCH Axcess
4.95
Tax returns migrated
to CCH Axcess
Out of 5
38
VIDEO
39
Benefits
Mutual benefits to Wolters Kluwer and its customers and partners
Benefits to Customers
First and only of its kind - core
unified database makes workflow
more efficient
Additional efficiency
improvements are easy to create
with expansion on unified
platform
40
Agenda
Introduction
Wolters Kluwer Tax & Accounting
Break
Moving to the Cloud: US
Collaborative Solutions: Europe
Henri van Engelen
MD, Wolters Kluwer Tax &
Accounting Europe
Globalization: Brazil
Summary and Q&A
41
Cloud
Software
Collaboration
margins
9 European countries
42
We will offer
connected,
collaborative,
smart &
easy-to-use
business solutions
...that create
an ecosystem
with banks,
governmental
institutions & 3rd
party software
providers
43
Market trends
Pressure on existing business models of tax advisors, transforming their
business
44
The Adventurer
Commercial focus
Business models
Transaction-based services
Hourly fees
Work is office-based
On-premise solutions
Process oriented
Client Interaction
45
Benefits of collaboration
More efficient processes and interaction for the tax advisor and his clients
Traditional On-Premise
SME client
Tax Advisor
Cloud Collaboration
SME client
BI
Tax Advisor
Reports
Tax
CRM
Partners
Banks
Government
Manual transactions
Duplication of effort
Frequent exports and
imports of backups
Not simultaneous
Automated transactions
Single data entry
Central data storage,
security & back-up
Real time
46
Workload sharing
Enabling tax advisors to adjust to their clients needs and capabilities
Large
Performed
by SME
Medium
Performed
by Tax Advisor
Small
Micro
Self
employed
Sales &
Purchase
Invoices
Cash
accounting
Bookkeeping
Financial
Consulting
Statements &
Returns
Workload
47
Client
Advisor
BI
Employees
Reports
Tax
CRM
Banks
Partners
Government
48
Client
Advisor portals
Deloitte ctrl
BDO Direct
Van Oers Comfort
Advisor
Payments
Banks
Partners
Government
49
VIDEO
50
Results so far
Growing numbers are using our collaboration tools
50%
Increase in
online software
revenue at Twinfield
from 2011 to 2014
Italian Portal
revenues
doubled
from 2011 to 2014
3X
Addison online software
revenues tripled from
2011 to 2014
In Germany
51
Benefits
Mutual benefits to Wolters Kluwer and its customers and partners
Benefits to Customers
Simultaneous access to real time
data, driving productivity
improvements and client
satisfaction
52
Agenda
Introduction
Wolters Kluwer Tax & Accounting
Break
Moving to the Cloud: US
Collaborative Solutions: Europe
Globalization: Brazil
Jason Marx
President, Small Firm Services,
US & Brazil
53
Cloud
Software
Collaboration
margins
54
Brazilian environment
Latin Americas largest economy is a market in transition
Economists project
GDP to expand 1.2%
in 2015
(Source: Bloomberg)
Compliance changes
impact the Tax,
Accounting and
Payroll markets
55
Regulatory environment
Mandatory compliance requirements are growth drivers
REGULATORY
ENVIRONMENT
2008: Public Digital
Bookkeeping System
(SPED) established
2011: Mandatory
requirements for
electronic filing
2013: Additional 4 million
companies are impacted
by Payroll compliance
CUSTOMER
CHALLENGES
GROWTH
OPPORTUNITIES
Mandatory E-filing
Electronic data
requirements
Audit Exposure
Improve data
inconsistencies & avoid
penalties
Develop extensible
solutions to address small
and medium sized
businesses tax compliance
needs
56
SPED initiative
Tax and accounting regulation spurs market opportunities
SPED
Public Digital Bookkeeping System
Tax
Accounting
E-Invoice
Payroll
Centralized
permanent
electronic
certification
system and tax
calculation registry
Standardized
electronic format
that substitutes
traditional paper
bookkeeping
Standardized
electronic format
that substitutes
traditional paper
bookkeeping
eSocial regulation
unifies employee
and payroll data
and reporting
Note: SPED = Sistema Pblico de Escriturao Digital (Public Digital Bookkeeping System )
57
Customer-centric,
integrated compliance
solutions supporting SPED
Established 1985
Over 250 employees
Strong local management team
Serving over 150,000 users
Established distribution
channels
58
Established coverage
Strong national distribution network and established customer base
Headquarters & Office Locations
59
Tax
Accounting
Payroll
Office
Electronic Point
GFC Small
Prosoft
CNPJ
GED
OFFICE2 CRM
Diagnostics
Tax Audit
CND
60
61
Our customers
Rely on us for collaborative solutions
10,000
150,000
110,000
26
States
firms
users
questions and answers
in our online Tax
Guidance Center
44K
Companies
30,000
5,500
Federal
Municipalities
62
Competitive landscape
Prosoft has broadest product breadth and strongest distribution network
Mastermaq
Sage
(Folhamatic)
Thomson
Reuters
(Dominio)
Contmatic
Alterdata
Wolters
Kluwer
(Prosoft)
Product expansion
outpacing the competition
Tax
Accounting
Payroll
SPED
Electronic
Invoice
Analyzer
Auditor
Distribution
High
63
Technology and
architecture
Compliance expertise
Go-to-Market
Sales channel
management
Common development
tools
Agile development
processes
Mobile applications
Process and
Best Practices
Contextual design
methodologies
Customer NPS
Market research and
segmentation methods
64
VIDEO
65
Benefits
Mutual benefits to Wolters Kluwer and its customers and partners
Benefits to Customers
Integrated tax, accounting and
payroll solutions built to meet
compliance requirements of SPED
Ecosystem of additional
compliance modules for increased
functionality
66
Agenda
Introduction
Wolters Kluwer Tax & Accounting
Break
Moving to the Cloud: US
Collaborative Solutions: Europe
Globalization: Brazil
Summary and Q&A
67
Summary
Wolters Kluwer Tax & Accounting
Global leader in Tax & Accounting
Strategic focus on professional markets
Highly recurring revenue and best-in-class margins
Strong track record of innovation
Investing in software
Driving operating efficiencies
68
Q&A
Investor Seminar
9 December 2014
Thank you
Investor Seminar
9 December 2014