Writing a formal letter SPM ENGLISH By JUGDEEP KAUR GILL WRITING a formal

letter can be difficult for some students but with the right guidance and some practice it
can be made easy. When writing a formal letter, you must pay attention to the
format/layout of the letter. Besides, you must also keep it short and to the point. Also,
make sure your points or ideas are well-presented. Most importantly, pay attention to the
tone and language. A formal letter must be polite. There is no need to be rude even if you
are expressing your unhappiness or dissatisfaction. Remember, you should not use
informal language or contractions in a letter of this nature. These days there are several
formats available for writing formal letters but we will only look at the format which is
used in Malaysian government departments and taught in the Malaysian school system.
Guidelines for Writing a Formal Letter 1. Your address Your address should appear on the
left-hand corner. 2. A horizontal line across the page sepa rates your address from the
recipients address. 3. Address of the person to whom you are writing The recipients
address should be below your address. The postcode and name of the town should be
underlined. 4. Date The date is written on the right along the same line as the last line of
the recipients address. The month should be spelt out (i.e. it should be in words, not
numbers). It must be written in full (do not use abbreviations such as Sept) and in capital
letters. 5. Salutation/Greeting If you know the name of the recipient, then do use his
surname (Dear Mr Tan) If you do not know the name of the person to whom you are
writing, then use Dear Sir or Madam 6. Subject heading The subject heading gives the
reader an idea what the letter is about. Write the subject heading directly below the
salutation and it should be underlined 7. The body of the letter The body of the letter refers
to the contents of your letter. It should be divided into short and clear paragraphs. All
paragraphs should be numbered except for the first and last paragraphs. a. In the first
paragraph, you should state the reason for writing (whether it is to inform, to complain, to
invite etc). b. From the second paragraph onwards, you should include information that is
deemed necessary, depending on what you are writing about. The number of paragraphs
depends on what you are writing. c. In the last paragraph, state what you expect from the
recipient. This is usually in the form of an action or response. It is a common practice to
end a formal letter with phrases such as I look forward to hearing from you or I hope
prompt action will be taken to solve this problem. A note of thanks is usually included
Remember to organise the information in a clear and logical manner. Also, do not write
lengthy paragraphs. 8. Ending You can end the letter by writing Yours faithfully. In
practice, we usually use Yours sincerely, if we know the recipient but for exam purposes
I would advise you to use only Yours faithfully. 9. Signature Do not forget to sign the
letter and write your name below it in capital letters with in brackets.