Metro Transit Restoration

2010
P
Presentation
t ti tot Metro
M t Board
B d off Commissioners
C i i
April 16, 2010
 Background
Passage of Proposition A provides necessary
revenue to restore service in St. Louis County
and City of St. Louis
p
Service enhancement and expansion follows
restoration
Most critical service needs
Frequency
Geographic coverage and Call
Call-A-Ride
A Ride access
Some route re-design
April 16, 2010 Metro Service Restoration 2010
 Impacts of Service Reduction
MetroBus service initially reduced by one-third
55% of reduced service restored August 3
Ridership lost 21.1%

MetroLink service reduced byy one-fifth

Ridership loss 10.6%

Metro Call-A-Ride service area significantly reduced

Conditions of eligibility enforced
Some service restored August 3
Ridership loss 23.4%
April 16, 2010 Metro Service Restoration 2010
Vehicle Availability
Two bus orders cancelled in 2008
Metro’s
Metro s MO bus fleet reduced significantly
36 40-foot CNG buses retired March 30, 2009
16 40-foot buses transferred to IL for SCCTD service
increase in November 2009
26 additional buses retired from fleet since March 2008

50 buses available in Metro’s contingency fleet for

service restoration
Re-activation
R ti ti off contingency
ti fleet
fl t ages Metro’s
M t ’ fleet fl t
25-50 additional buses needed for full restoration
April 16, 2010 Metro Service Restoration 2010
 Vehicle Availability
Management and bus manufacturer working
together to create opportunities for additional bus
builds
Existing contract could provide additional 43 buses to
M t
Metro
Some options available for Metro to take over bus options
from other cities

Metro will soon have the ability to obtain necessary

fleet and fulfill the needs of our incremental bus
replacement program.
April 16, 2010 Metro Service Restoration 2010
 Staff Availability
Reductions on March 30, 2009 resulted in
significant layoffs of personnel required for
restoration
All remaining laid-off operators recalled for August
3rd restoration
t ti
Some operators lost through attrition
Some operators found alternative employment

Approximately 120 operators required for

restoration
First class of 40 operators begins in late April
April 16, 2010 Metro Service Restoration 2010
 Rebuilding the
Metro Transit
System
April 16, 2010 Metro Service Restoration 2010
 Service Restoration Approach
Create the most effective service plan for St. Louis
region’s
g diverse transit markets within resources
provided
Incrementally address problems with service frequency,
geographic coverage
Meet existing needs while providing opportunities for
g
growth

Restoration implemented across at least three

phases based on staff and vehicle availability
April 16, 2010 Metro Service Restoration 2010
 Sustaining Service
Without a new source of revenue, Metro Transit
service would have been significantly
g y reduced in
2010
All routes would have been significantly reduced
Some routes would have been eliminated, including:
#8 Bates Macklind #99 Downtown Circulator
#17 Oakville Laclede Station #174 Halls Ferry Express
#66 Clayton Airport #410 Eureka Express
#40X I-55 Mehlville Express
#58 Twin Oaks Express

April 16, 2010 Metro Service Restoration 2010

 Service Restoration Plan
Phase I (June 28, 2010)
Addresses most pressing service needs, some
re-routing
MetroLink # 70 Grand
C ll A Rid
Call-A-Ride # 90 H
Hampton
t
# 11 Chippewa # 95 Kingshighway
#34 Earth City # 99 Downtown Circulator
# 48 South Lindbergh #158 Hospital Connector
# 49 North Lindbergh #210 Fenton Gravois Bluffs
#58 Clayton Ballas #240X Bissell Hills Express
#64 Lucas Hunt #03 Forest Park
Park-CWE
CWE Circulator

April 16, 2010 Metro Service Restoration 2010

 Service Restoration Plan
Phase II (September 6, 2010)
Additional frequency, some routing changes and
route split
# 10 Gravois-Lindell #47 North Hanley
#32 M
M.L.
L Ki
King-Chouteau
Ch t #57 M
Manchester
h t
#34 Earth City # 61 Chambers
#35 Rock Road Mills # 73 Carondelet
#36 Spanish Lake # 74 Florissant
# 40 Broadway
#44 Hazelwood
#45 Ferguson Florissant
#47 North Hanley
April 16, 2010 Metro Service Restoration 2010
 Service Restoration Plan
Phase III (November 29, 2010)
Routing changes and route split
#1 Gold
# 18 Taylor
# 56 Kirkwood Webster
# 60 Midland

April 16, 2010 Metro Service Restoration 2010

 Restoration and the Elderly and Disabled Community
Options currently under review:
Creating a second boundary around the existing ¾-mile
¾ mile
boundary with service offered at a higher rate than the
current $4 ADA fare
Applying
A l i a portion
ti off th
the P
Proposition
iti A ffunds
d tto reduce
d
fares for all trips outside the ¾-mile boundary
These fares would be mileage based, but lower than
current rates that have proven to inhibit mobility options for a
significant portion of the disabled population

April 16, 2010 Metro Service Restoration 2010

 Community Engagement
Engaging the community in Metro’s planning
process is essential for creating
p g effective service
and generating public support
The level of engagement in the long-range plan and early
service restoration will continue

Draft service restoration plan details will be

available
il bl tto th
the public
bli ttoday
d
Public meetings begin April 27
Comments accepted through May 10 via meetings
meetings,
e-mail, hotline, and postal mail
April 16, 2010 Metro Service Restoration 2010
 Community Engagement Opportunities
April 27, 5:30 – 7:30 PM May 4, 5:30 – 7:30 PM
Mehlville High School St. Louis Community College
Library at Florissant Valley Multi-Purpose Room
3200 Lemay Ferry Road 3400 Pershall Road
St. Louis, MO 63125 St. Louis, MO 63135

April 28
28, 3:00 – 6:00 PM May 5,
5 3:00 – 6:00 PM
Riverview Transit Center Ballas Transit Center
9000 Riverview Blvd. 790 S. Ballas Rd.
St. Louis, MO 63147 St. Louis, MO 63141

May 7, 12:00 – 1:30 PM

St. Louis City Hall, Kennedy Room
1200 North Tucker Blvd.
St. Louis, MO 63102

April 16, 2010 Metro Service Restoration 2010

 Moving Beyond Service Restoration
System productivity continually monitored
Additional frequency and route changes provided as
needed

Advancing the Long-Range

Long Range Plan
Planning for BRT and light rail to be led by East-West
Gateway with collaboration from Metro
Additional passenger amenity and enhancement
program planning

April 16, 2010 Metro Service Restoration 2010

 Preliminary Metro Service Restoration Plan
Proposed Service Restoration Phase One: June 28, 2010
MetroLink
Call‐A‐Ride
#11 Chippewa
#34 Earth City
#48 South Lindbergh
#49 North Lindbergh
#58 Clayton Ballas
#64 Lucas Hunt
#70 Grand
#90 Hampton
#95 Kingshighway
#99 Downtown Circulator
#158 Hospital Connector
#210 Fenton Gravois Bluffs
#240X Bissell Hills
Forest Park Circulator
Rush hour frequency will be improved from 15 minutes to 12 minutes, providing 6 
minute service between Forest Park‐DeBaliviere Station and Fairview Heights Station.
Metro is considering options for either expanding the current 3/4‐mile ADA service 
area, or creating a secondary service area in which service would be offered at a higher 
rate than the current $4 ADA fare. Fares in the secondary area would be mileage 
based, but lower than current non‐ADA rates that have proven to inhibit mobility 
options for a significant portion of the disabled population.
Weekday daytime service improvement from 30 minutes to 20 minutes.  
Weekday morning service will be improved from 30 minutes to 20 minutes.  Afternoon 
service will be improved from 40 minutes to 30 minutes.
New route will provide service between Ballas Transit Center, South County Mall and 
Veteran's Hospital.  This route will replace the southern portion of service currently 
provided by #49 Lindbergh.
New route will provide service between Ballas Transit Center and North Hanley 
MetroLink Station.  This route will replace the northern portion of service currently 
provided by #49 Lindbergh.
Service will be provided between Clayton and Ballas Transit Center.  Service west of 
Ballas will be provided by the new #158 Hospital Connector.
Rush hour service improvements from 1‐hour to 30 minutes.
Weekday frequency will be improved from 12 minutes to 10 minutes.
Frequency improvements will be provided.  Route will no longer serve Forest Park 
during the hours that new Forest Park Circulator is operating.
Rush hour frequency will be improved from 20 minutes to 15 minutes; midday service 
improved from 30 minutes to 20 minutes.
Routing will be changed to provide better service to City Museum and Washington 
Avenue.
New route will provide service to Maryville University and hospitals between Ballas 
Transit Center and Chesterfield.  This route will replace service west of Ballas currently 
provided by #58 Clayton Ballas.  
Route will provide service between Shrewsbury  MetroLink Station and I‐270 at 
Gravois.  The new route will operate via Mackenzie Road and Gravois.
Route will be renamed #274X Bissell Hills.
Service through Forest Park will begin Memorial Day Weekend.
 Proposed Service Restoration Phase Two: September 6, 2010
#10 Gravois‐Lindell
#32 M.L. King‐Chouteau
#34 Earth City
#35 Rock Road Mills
#36 Spanish Lake
#40 Broadway
#44 Hazelwood
#45 Ferguson Florissant
#47 North Hanley
#57 Manchester
#61 Chambers Road
#73 Carondelet
#74 Florissant
Rush hour service to Heege Road will be provided by new shuttle.
New route will provide service between Rock Road, Civic Center, and Maplewood 
MetroLink Stations via St. Charles Rock Road and Chouteau/Manchester.  Service along 
St. Charles Rock Road west of Rock Road MetroLink Station will be provided by new 
#35 Rock Road Mills.  Service on Manchester west of Maplewood MetroLink Station 
will be provided by rerouted #57 Manchester. 
Line will be rerouted to service only Earth City, Riverport, and Harrah's Casino.
New route will provide service west of Rock Road MetroLink Station, serving 
destinations such as DePaul Hospital, Macy's Call Center, and St. Louis Mills, 
terminating at North Hanley MetroLink Station.  
Line will be rerouted to serve Trampe Avenue.
Line will be rerouted to serve Convention Center MetroLink Station via Broadway and 
4th Street.
New route will replace service currently provided by #45 Hazelwood Ferguson and #74 
Florissant via Lindbergh, Shackleford, Patterson, and New Halls Ferry to Florissant 
Valley Community College.
The current #45 will be rerouted via Florissant Road, Waterford, and Dunn Road to 
Florissant Valley Community College.
Line will be rerouted to provide service to Halls Ferry, Lindbergh, and Washington.
Service will be provided along Manchester west of Maplewood MetroLink Station to 
Wildwood, and rerouted north along Clarkson, east along Clayton Road to Ballas 
Transit Center.  Service east of Maplewood MetroLink Station will be provided by new 
#32 M.L. King Chouteau.
Rush hour service will be added.
Line will be rerouted to serve 12th Street between Arsenal and Civic Center MetroLink 
Station.
Route will provide service between Florissant Valley Community College and Civic 
Center; service north and west of Florissant Valley will be provided by realigned #44 
and #45.
 Proposed Service Restoration Phase Three: November 29, 2010
#1 Gold All trips will serve Clayton Transit Center.
#18 Taylor Rush hour service improvements.
#56 Kirkwood Webster
Service will be extended to Des Peres Hospital and Meramec Community College.

#60 Midland Rush hour service between Big Bend MetroLink Station and St. Charles Rock Road.