Professional Documents
Culture Documents
-Technical Manual
AUGUST. 2008
Copyright Notice
Users must respect the copyright laws applicable in their country.
This manual must not be photocopied, translated, reproduced or transmitted in whole
or in part for any reason and by the means that
might be, albeit electronic or mechanical, without the express, written authorization
of the company I&A System card printer.
All information contained herein may be subject to modification without prior notice.
I&A System card printer accepts no liability for any possible errors herein, nor for any
accidental damage or damage caused through the dissemination or the use of this
manual.
Trademarks
SMART is a trademark and I&A System is a registered trademark of I&A System card
printer. Windows is registered trademarks of Microsoft Corp. All other trademarks or
registered trademarks are marks of their respective holders. Smart Design is a
trademark of I&A System.
AUGUST. 2008
INDEX
1. Introduction
` 1.1 Basic Information
1.1.1 Printer Outside Features
1.1.2 Printer Inside Features
1.1.3 Ribbon Cartridge Features
1.1.4 LCD Panel Display & Button Operation
` 1.2 Installing the Printer
1.2.1 Loading a Ribbon
1.2.2 Loading Cards
1.2.3 Printer Specification
2. Main Parts
` 2.1 Sensor-related Part
` 2.2 Related to Thermal Head and Rollers
` 2.3 Motor-related Part
` 2.4 PCBs Part
` 2.5 Wire Diagram
INDEX
3. Parts Replacement
`
3.1 Covers
3.1.1 LCD Unit
3.1.2 Side Cover Right / Left
3.1.3 Front Cover
3.1.4 Rear Cover
` 3.2 Top Cover Unit
3.2.1 Thermal Head
3.2.2 Top Cover
3.2.3 Cooling Fan
3.2.4 Top Plate
` 3.3 Main PCBs
3.3.1 Main Controller Board
3.3.2 PCB Ribbon RF
` 3.4 Hopper Unit & Stacker Unit
3.4.1 Stacker Unit
3.4.2 Hopper Unit
INDEX
3.5 Drive Unit
3.5.1 Main Drive
3.5.2 Ribbon Drive
3.5.3 Rollers
3.5.4 Cleaning Roller / Cleaning Roller Fixed
4. Administration
` 4.1 Setup
4.1.1 Overview
x 4.1.1.1 Function
x 4.1.1.2 Start
4.1.2 Setup
x 4.1.2.1 Basic Setup
x 4.1.2.2 Expansion Setup
x 4.1.3 Printer Adjustment
x 4.1.3.1 Printing Location
x 4.1.3.2 Printing Density
x 4.1.3.3 Ribbon Operation
`
INDEX
x 4.1.3.4 Rotator
x 4.1.3.5 Magnetic Stripe
x 4.1.3.6 Security
x 4.1.3.7 Etc.
5. Trouble Shooting
Appendix
` A. Service Parts
` B. Options
1. INTRODUCTION
`
No.
Name
Function
External Contactless IC
Encoder (Option)
LED Buttons
LCD
SIDE COVER
No.
Name
Function
Power Switch
Power Connector
Connect Power
USB Port
Communicate with PC
No.
Name
Function
Stacker
(Output Hopper)
Card Thickness
Control Lever
Ribbon Cartridge
Internal Contactless IC
Antenna
Contactless IC Antenna
No.
Name
Function
Install a Ribbon and a disposable cleaning
Ribbon
Cartridge
Ribbon
Ribbon
Disposable
Cleaning Roller
the Ribbon.
(Caution! This disposable cleaning roller is
provided with the Ribbon. If this is not
changed, print quality mighty be degraded.)
10
Smart Printer shows the real-time process status to user. Please refer to the below LCD panel display and
button operation.
Button
Button Left
Left
Button
Button Right
Right
Display
Display LCD
LCD
LED
LED Left
Left
LED Right
Right
LED
11
Button
LED
No
LCD Display
Ver X.XX
Left
Right
State
Left
Right
On
On
Blink
Blink
On
On
Blink
Blink
Initializing
Details
Initialize
2
INIT Error!!!!!
<Replay Replay>
Smart
Repeat
Repeat
Blink
Blink
On
On
Blink
Blink
On
On
On
On
Need to verity
On
On
Color=xxx(xxx)
6
SMART
System Ready
Wait.. 1
Ribbon
Type
Temperature=xxx
8
Smart
Softpower
ON/OFF
Standby mode
Unlock Please..
9
Smart
Verify your PC
10
Ribbon Balance
Type / Qty
Card Out
12
No.
11
12
13
14
15
LCD Display
SMART
Printing!
SMART
Mag R/W
Spool Error!
<-Any Key Push->
Error!!!!!
<Replay Cancel>
Top Cover Open
LED
Button
Right
On
On
Printing
On
On
Blink
Blink
Blink
Blink
Blink
Blink
Move the
Move the card
card
forward
backward
Blink
Blink
Ribbon
research
Ribbon
research
Blink
Blink
Ribbon
research
Ribbon
research
Blink
Blink
Blink
Blink
Blink
Blink
On
On
Check Please..
Ribbon Not Found
17
18
19
20
21
22
Check Please..
Ribbon Zero
Check Please..
TPH Not Found
Error!!!!!
Top Cover Open
Card Out Error
<Replay Cancel>
SMART
Download...
Board Test Mode
Wait
Left
Right
State
Left
Cancel and
Initialize
Details
It is under printing.
Read / Write the magnetic stripe.
Printing data is not transport Printing data transportation error. If press any ket, the printing is
properly.
cancel and becomes the system ready state.
Printing/Moving Error
Ribbon is not installed or not Fail to ribbon search. Check the ribbon installed state and
searched
reinstalled.
All ribbons are used
Thermal Head is not installed Power off SMART printer and check the thermal head installation.
Repeat
Cancel and
Initialize
The card is not out when initialize or close the top cover.
Remove the card and close the top cover.
When there is printing error and the card is not out after replay or
cancel. Remove the card.
Firmware is under
downloading
SMART test mode state
13
14
1
3
2
4
Ribbon Supply
Ribbon Take up
15
6.
16
9.
17
Adjusting Lever
18
<Figure 15> Placing the cards and close the hopper cover
19
20
21
2. MAIN PARTS
`
2.1 Sensor-Related
22
Rotator Unit
Cleaning Roller
Thermal Head
Card Supply Roller
Card In Roller
IC Roller
Printing Roller
MS Roller
Cleaning
Roller Fixed
Card Out Roller
23
2.3 Motor-Related
24
2.4 PCBs
25
26
3. PARTS REPLACEMENT
`
3.1 Covers
3.1.1 LCD unit
Front
Front
Cover
Cover
LCD
LCD
Power
Power
wire
wire
LCD
LCD
Unit
Unit
27
Screw
Screw
1.
2.
3.
4.
Wire
Wire
wires.
Right
Right
Cover
Cover
28
ww
rere
SScc
Front
Front
Cover
Cover
1. Unscrew 2 Screw.
2. Disassemble the fixed Hinge Shaft
by pulling Front Cover to upside.
Front
Front
Cover
Cover
29
and Hook.
2. Unlock the both side Hook of Rear
Cover by using the screw driver or
other device.
Right View
30
Top
Top Cover
Cover
Top
Cover
Top Cover
Plate
Plate
wire.
Thermal
Thermal
Head
Head
31
Screw
Screw
Screw
Screw
32
FAN
FAN wire
wire
FAN
FAN wire
wire
Connector
Connector
M
M // B
B
33
Color
Color Sensor
Sensor
wire
wire
Screw
Screw
PPuullll
Shaft
Shaft Top
Top Set
Set
Top Cover
Cover
Top
Plate
Plate
PPuullll
Top
Top Cover
Cover
M
M // B
B
h
ussh
P
Pu
Thermal
Thermal
Head
Head wire
wire
Color
Color Sensor
Sensor
wire
wire
34
Left View
T2
T2
T10
T10
T3
T3
T1
T1
Foots
Foots
Screw
Screw
T8
T8
Base Plate
Plate
Base
M
M // B
B
T9
T9
T4
T4
T5
T5
T6
T6
T7
T7
Right View
35
FFC
FFC wire
wire
PCB
PCB
Ribbon
Ribbon RF
RF
Pull
Pull
36
Screw
Screw
Screw
Screw
Hole
Hole
Stacker
Stacker Unit
Unit
Pull
Pull
Screw
Screw
Hole
Hole
37
T1
T1
T2
T2
Hopper
Hopper Drive
Drive
Motor
Motor
Hopper
Hopper Unit
Unit
P
ullll
Pu
PPuullll
P
ullll
Pu
38
Main
Main Drive
Drive
Motor
Motor
39
Head
Head
Up/Down
Up/Down
Motor
Motor
10
10
Head
Head
Up/Down
Up/Down
Motor
Motor
40
3.6 Rollers
Cleaning
Cleaning
Roller
Roller
Cleaning
Cleaning
Roller
Roller Fixed
Fixed
Ms
Ms Roller
Roller
Printing
Printing
Roller
Roller
IC
IC Roller
Roller
41
Pull
Pull
Cleaning
Cleaning
Roller
Roller
Cleaning
Cleaning
Roller BKT
BKT
Roller
Cleaning
Cleaning
Roller
Roller Fixed
Fixed
1.
2.
3.
4.
5.
MS
MS Set
Set Main
Main
42
4. Administration
`
4.1 Setup
4.1.1 O
x 4.1.1.1 Function
SMART Card Printer is delivered in optimized state from factory. However it can be set the setup value using CardPrinter
Setup Utility provided with CD when the unit is disassemble and reassemble or change of part. The following setup value
can be changed using CardPrinter Setup utility.
Item
Explanation
Print Location
Print Thickness
Ribbon Operation
Rotator
Magnetic Stripe
Security
Etc.
43
x 4.1.1.2 Start
When start the program there will be displayed the password input window. If input the
password, the recorded setup value will be shown and can change that value. The password
is saved to SMART Card Printer so even if change to other PC, it need to input the
password to change the setup value. (SMART Printer is not set its password so if you press O.K,
you can see the setup value and can change. Default is no password)
SmartSetup startup
4.1.2 Setup
x 4.1.2.1 Basic Setup
The most of basic setup can be realized on this window easily. To set more detailed setup,
press > button for expansion.
45
Explanation
Device
Available device list will be displayed. SMART is printer ID value. I&A SMART Card Printer is the
printer driver name. Using the printer ID, the printer can be distinguish when you use SDK.
Change Password
Change password
Firmware Ver.
Serial No.
The printers thermal head serial no. When the print head is change, it should be changed.
Header Resister
The resistor value of the thermal head. When the print head is change, it should be changed.
X Start Position
Y Start Position
Y End Position
Y Scale
Total Density
YMC Density
Black Density
Overlay Density
46
Explanation
Example
To check the adjusted value. You can print the test card
>
Get Config.
Set Config.
Save to File
Load Default
Close
47
Menu buttons
Usage counter
48
Explanation
Change Printer ID
Set PC Serial
Change Header
In case of changing the print head, set the serial no. and resistor value
When transport the magnetic data and if it is encrypted, you can set the Key
Image
Magnetic
IC
SIM
External RF
Internal RF
Passed Panels
Yellow Level
Magenta Level
Cyan Level
Black Level
RMP +
Set the ribbon motors max torque value (RMP + should be more bigger than RMP )
Range : 2000 ~ 5000
RMP -
Set the ribbon motors min torque value (RMP should be more smaller than RMP +)
Range : 2000 ~ 5000
49
Explanation
RMM +
Set the ribbon motors max torque value (RMP + should be more bigger than RMP )
Range : 2000 ~ 5000
RMM -
Set the ribbon motors min torque value (RMP should be more smaller than RMP +)
Range : 2000 ~ 5000
Rotate Top
Set the angle to be flat for the rotator front side (Range : -30 ~ 30)
(The lower the value the more the angle)
Rotate Bottom
Set the angle to be flat for the rotator back side (Range : -30 ~ 30)
(The lower the value the more the angle)
Fast Y Scale
Magnetic Space
SBS Only
Set the SMART printer is only operated in the application which made by SDK
Board type
PC Authentication
Physical Key
Set the use of Physical Key in case the printer have physical key
Set error card out direction (The back out can be done only in dual side printer)
The function when use the several PC with only one SMART Card Printer
The printer should be connected with PC case by case and set this function as Use
50
1.
2.
3.
4.
51
Too strong
Proper
Too weak
52
Too strong
Proper
Too weak
53
Too dark
Proper
Too weak
54
Movement Speed
Normal Ribbon Movement
RMM +
Printing Ribbon Movement
RMM RMP +
RMP -
250
Ribbon Balance
55
x 4.1.3.4 Rotator
Rotator can be attached as option. When there is no printing, the rotator keep the horizontal flat. So the setup of rotator is
to make it the horizontal flat by adjusting its angle.
Rotate Top and Rotate Bottom are the accurate setting when the rotator is front side or back side to make a horizontal
flat with the card movement passage. This value is between -30 ~ 30 and + is upper adjustment, - is down adjustment.
(We recommend that there is rotator card jam problem.)
56
SC
SS
TD (Track Data)
ES LRC SC
(SC: Sync Clock pulse, SS: Start Sentinel, ES: End Sentinel, LRC: longitudinal redundancy check)
57
58
x 4.1.3.7 Security
[ Password ]
It need to input the password to change the setup value but if you do not set the password, it need not. When execute
CardPrinter Setup program, the password input window will be displayed. If you set the password, it is saved to SMART
Card Printer itself so even if you change the PC, the password is needed for that card printer.
To change the password, click Change Password in basic setup window. It will be activated after the printer is reboot.
(The default is no password setting.)
(If the password is not remember, please contact the manufacturer.
59
[ PC Authentication ]
PC Authentication is the function to make an operation in specific card printer which the user set. This is to prevent the
access of unauthorized person. The method is as follows.
1.
2.
Press Set PC Serial and save the current PC information to the card printer.
PC Authentication will be activated after the printers rebooting. When connect SMART printer which is applied PC
Authentication to the other PC, Verify Your PC message will be displayed on LCD.
(In case PC Authenticated PC is lost, please contact the manufacturer.)
60
[ Physical Key ]
Physical Key is the function which is enable to operate SMART printer who have the physical key. It is provided as special
option. To use this function, in expansion mode change Physical Key to Use and press Set Config.
Physical Key will be activated after SMART printer reboot. If the printer is locked, Unlock Please message will be
displayed on LCD and if not, System Ready will be displayed.
Physical Key is electrical key so its setup will be kept when the printer is reboot (power off/on).
61
[ SBS Only ]
SMART Printer is provided the printer driver same as other normal printer so it can be used in the application for SMART
card printer and other general application. SBS Only function can be realized in the application which is developed by our
SDK.
To use this function, in the expansion mode, change SBS Only to Use and press Set Config.
SBS Only will be activated after SMART printer is reboot. This SBS Only mode is not activated in other general application.
62
[ Magnetic Encryption ]
If the magnetic stripe card is read and write by SMART printer, the magnetic information can be transfer by USB.
Magnetic Encryption is define the key which is used to encrypt the magnetic information to prevent that informations
hacking between PC and SMART printer.
To use Magnetic Encryption, press Set Mag. Encryption Key and input the key you want to use to the dialog.
For the encryption, you can use the magnetic read/write encryption key in SDK provided.
63
x 4.1.3.8 Etc.
[ Printer ID ]
To use SMART printers SDK, you have to set the printer which you want to use. And in this case you need to get ID to
distinguish the printer and it named as Printer ID. Normally we use one PC and one SMART card printer so do not need to
concern. However if use more than one SMART card printer is connected with PC or want to use the several card printer
using networking function, you have to set the different Printer ID per each card printer.
To change Printer ID, press Change Printer ID and when there is pop up window, input Printer ID and press O.K. The
changed Printer ID will be activated after rebooting of SMART card printer.
The default Printer ID is SMART.
64
65
4.2 Test
4.2.1 Outline
CardPrinter Test is to test the all function of SMART Card Printer. To operate CardPrinter Test program,
the device driver should be installed to PC and SMART printer should be connected.
Card Printer use the standard printer device driver so it can be printed same as general printer. However
if there is encoder, it need to install the driver which the encoder is required. In this case the printers
detailed operation can be controlled using Card Printer SDK. CardPrinter Test program is developed by
Card Printer SDK.
CardPrinter Test is consist of Choice, Control, Print, Allocation, Encode, State, Message.
Choice : Choose the printer when there is more than one printer is connected.
Control : Order the command such as Card In, Out, Move and Rotate.
Print : Print the image.
Allocation : Set the encoding number.
Encoding : Do magnetic stripe encoding, SmartCard and Contactless SmartCard encoding.
State : Check the printers state.
Message : Display all kinds of message which displayed when use CardPrinterTest.
66
If execute CardPrinter Test program, the following window will be displayed. It is consist of Choice,
Control, Print, Allocation, Encoding, State, Message.
Choice
Control
Print
Allocation
Encoding
State
Message
67
x 4.2.2.2 Control
Control is consist of SBS, Card, Move, Rotate, Etc. and it is used to control the printers each step.
SBS is the operation of SBS (Step-By-Step) mode. The user can control SMART printer using the command. The
difference of NORMAL mode and SBS mode is that the printer do printing after get the printing command(DoPrint). If
press Start in SBS, SMART printer operate as SBS mode and in this time if there is printer spool, it will be removed.
To close SBS mode, press Stop.
Card is the command for Card In / Out. IN is for moving the card to the printer inside and OUT is the command to
card out to the stacker. Back is to out the card to back side.
Move is the command to move the card. Print is to move the print location, Mag. is magnetic location, IC is
SmartCard location, RF is Contactless SmartCard location, To Rotate is move to the inside of rotator, From Rotate
is move the card from rotator inside to the printer inside.
Rotate is for the card flipping. When the card is the printer inside if do Auto command, the card is move to rotator and
flip and move to the printing location. Batch is repeat as set. To bottom is the card flip to back side. To Top is the
card flip to front side. For Etc., Auto Ribbon Set is automatically set the ribbon. And using Use Log, you can decide
to record to the log file or not.
68
x 4.2.2.3 Print
Print can be used to print the designed image which made by Smart Design. To print the card, use
and choose csd file. Press Open and select csd file and press Print.
When the printer is NORMAL state, if you press Print, the data is transfer to SMART printer and print.
However in SBS mode, if press Print, the data is transfer to SMART printer and waiting the printing
command. So in SBS mode, it need to press Do Print for the printing. This function is needed to control
the printer in detail.
69
x 4.2.2.4 Allocation
Allocation is used to test the encoding and decoding continually. Set the repeat no. and if press Batch
Start it repeat the test. In this case if Include Card In/Out section is marked, the card in/out operation is
also proceed. However if it is not checked, use one card contiunally..
In Strategy, if the retry is not checked, the encoding is placed only one time and it is checked, it is repeat
as set when there is an error. If Prompt on Error is checked, the pop up message will be displayed when
there is an error. And if it is not checked, the test is proceeding after an error is counting.
Error is the error number for each encoding.
70
x 4.2.2.5 State
State is to check the printer state. If press Get Temperature, it display the thermal heads temperature.
In this case if check realtime check, the temperature is checked on time.
Get Status is to check the printers state. It show the ribbon balance, printer condition and error state. If
check realtime, on time checking.
71
x 4.2.2.6 Message
It show the communication detail between CardPrinter Test program and SMART Printer so you can
check what kind of command is doing now.
72
4.2.3 Encoding
x 4.2.3.1 Magnetic Stripe
Magnetic encoding is to test the magnetic stripe card when choose Magnetic tap as below.
73
In Magnetic tap, you can do the read/write of the magnetic stripe card.
Read is the reading of the magnetic stripe card and show the date. In fact Read is consist of Do Read
and Read All Buffer but operated at one time. Do Read is read the magnetic data in the printer inside.
Read All Buffer is bring the data to PC. So Read is same as Do Read and Read All Buffer. Only
checked track can be concerned.
Write is the writing of the magnetic stripe card and record the date. Write is also consist of Write All
Buffer and Do Write. Write All Buffer is send the encoding date to the printer, Do Write is recording
the data to the magnetic card. You can choose Lo Co/Hi Co as its card type. Random Fill is inputting
the random date to test.
If you want to operate the magnetic stripe read/write in step by step, refer to the follow procedure.
Card IN Move Mag Magnetic Random Fill Magnetic Write Magnetic Read Card
OUT
Choose the encoding tap as Magnetic, if press Batch Start, it will be repeat above procedure.
74
75
76
77
In RF tap, Contactless SmartCard encoding is possible. SMART Printer have two RF encoder such as the
internal and external. The internal type is encoded in the inside of printer and external is placed its
encoding on the printer top side. So the batch is only possible for the internal type.
Port is the COM port which connected with RF reader. It should be set after you check it on the
windows control board. Card Type is for setting the RF card type. Gain, Threshold are the antenna
setting value. Use as it is. Get/Set is load or save the setting value of port, gain, threshold.
Contact is the command to contact with Contactless SmartCard. Disconnect is disconnecting
command. And Read is reading the data. Write is writing command.
To proceed the RF encoding, you have to follow the below procedure.
Card IN Move RF RF Connect RF Write RF Read RF Discontact Card OUT
If press Batch Start, above procedure will be repeated automatically. Batch is only for the internal type.
78
SMSC_M_CARDIN
SMSC_M_CARDOUT
SMSC_M_MOVE_PRINT
SMSC_M_MOVE_PRN2ROT
SMSC_M_MOVE_ROT2PRN
SMSC_M_MOVE_IC
SMSC_M_MOVE_RF
SMSC_M_MOVE_MAG
SMSC_M_THUP
SMSC_M_THDOWN
SMSC_M_ICHUP
SMSC_M_ICHDOWN
SMSC_M_PRINT
SMSC_M_MAGRW
SMSC_M_SEEKRIBBON
SMSC_M_MOVERIBBON
SMSC_M_ROTATORTOP
SMSC_M_ROTATORBOTTOM
SMSC_S_HOPPERHASCARD
SMSC_S_THUP
SMSC_S_CARDIN
SMSC_S_CARDOUT
SMSC_S_ROTATORTOP
SMSC_S_EQUIPROTATOR
SMSC_M_RECVPRINTDATA
SMSC_S_HASPRINTBUFFER
SMSC_M_SBSRUNNING
SMSC_S_SBSMODE
SMSC_S_CASEOPEN
SMSC_M_INIT
0x0000000000000001
// Under Card In
0x0000000000000002
// Under Card Out
0x0000000000000004
// Moving to the print position
0x0000000000000008
// Move from Printer to Rotator
0x0000000000000010
// Move from Rotator to Printer
0x0000000000000020
// Move to IC position
0x0000000000000040
// Move to RF position
0x0000000000000080
// Move to Magnetic position
0x0000000000000100
// Up thermal print head
0x0000000000000200
// Down the thermal head
0x0000000000000400
// Under IC head (Contactor) up
0x0000000000000800
// Under IC head (Contactor) down
0x0000000000001000
// Printing
0x0000000000002000
// Read/Write the magnetic data
0x0000000000004000
// Searching Ribbon
0x0000000000008000
// Moving Ribbon
0x0000000000010000
// Card front side rotating
0x0000000000020000
// Card back side rotating
0x0000000000040000
// Card is stacked on hopper
0x0000000000080000
// Thermal head up state
0x0000000000100000
// Card detection by card in sensor
0x0000000000200000
// Card detection by card out sensor
0x0000000000400000
// Card front side is up on Rotator
0x0000000000800000
// Rotator is installed
0x0000000001000000
// Receiving the print buffer
0x0000000002000000
// Reserving the print data buffer
0x0000000004000000
// Doing SBS command
0x0000000008000000
// SBS mode state
0x0000000010000000
// Case open state
0x0000000020000000
// Initialized Devise
79
SMSC_F_CARDIN
SMSC_F_MOVETOPRINT
SMSC_F_CARDOUT
SMSC_F_MOVETOMAG
SMSC_F_MOVETOIC
SMSC_F_MOVETORF
SMSC_F_MOVETOROTATOR
SMSC_F_MOVEFROMROTATOR
SMSC_F_THUP
0x0000000100000000
// Card in fail
0x0000000200000000
// Card movement fail
0x0000000400000000
// Card out fail
0x0000000800000000
// Movement to Magnetic position is fail
0x0000001000000000
// Movement to IC location is fail
0x0000002000000000
// Movement to RF location is fail
0x0000004000000000
// Movement fail to Rotator
0x0000008000000000
// Movement fail from Rotator to Printer
0x0000010000000000
// Thermal head up fail
#define
#define
#define
#define
#define
#define
#define
#define
#define
#define
#define
#define
#define
SMSC_F_THDOWN
SMSC_F_ICHUP
SMSC_F_ICHDOWN
SMSC_F_ROTATORTOP
SMSC_F_ROTATORBOTTOM
SMSC_F_PRINT
SMSC_F_MAGRW
SMSC_E_SEEKRIBBON
SMSC_E_MOVERIBBON
SMSC_E_NOTH
SMSC_E_THOVERHEAT
SMSC_E_EMPTYRIBBON
SMSC_F_DATA
0x0000020000000000
// Thermal head down fail
0x0000040000000000
// IC head (Contactor) up fail
0x0000080000000000
// IC head (Contactor) down fail
0x0000100000000000
// Card front side upper rotating fail
0x0000200000000000
// Card back side down rotating fail
0x0000400000000000
// Printing Error
0x0000800000000000
// Magnetic read/write error
0x0001000000000000
// Ribbon search error
0x0002000000000000
// Ribbon movement error
0x0004000000000000 // The thermal head is not installed
0x0008000000000000
// Thermal heads overheat
0x0010000000000000
// No ribbon
0x0020000000000000
// Printing data erorr
#define
SMSC_F_CARDBACKOUT
SMSC_F_CARDERASE
0x0040000000000000
0x0080000000000000
80
4.3 Firmware
4.3.1 Outline
CardPrinter Firmware is the software for changing the firmware of SMART printer. The firmware of
SMART printer is the operating software for the processor of SMART printer. If new function is added or
there is other reason, it will be provided by web-site or distributor.
81
4. Push OK button
( In firmware upgrade, the printer is automatically reboot.)
( During upgrade, do not operate the printer or close the program.)
82
( In firmware upgrade, follow the instruction and do not operate other thing.)
83
Card Moving
Symptom
Card is not inserted to the hopper
Countermeasure
Related Parts
Press the left key on the front side of printer to replay. If it not moving
and the problem is happen so often, please check the below
countermeasures.
If the card is not in spec., it might be not inserted to the hopper. It should
be changed.
Arrange the cards as the manual 1.2.2 and put the cards again to the
hopper.
Arrange the cards as the manual 1.2.2 and put the cards again to the
hopper.
If the card hopper is totally not working, refer to the manual 3.4.2 and
P/No.: 89030017(HOPPER ASS'Y)
check the connection of card hopper and if there is no problem, the card
P/No.: 05524202(I/O Left/MAIN )
hopper cable and hopper should be changed.
Open the top cover, remove the ribbon which rolled to the card and
roller using the front LCD buttons and manual wheel. If the problem is
happen so often, please check the below countermeasures.
If the card size is more large or small, the printing position might be not
correct. Refer to the manual 4.1.3.1 and reset the printing position or
change the card.
If the card size is more large or small, the printing position might be not
correct. Refer to the manual 4.1.3.1 and reset the printing position.
84
Symptom
Countermeasure
Press the left key on the front side of printer to replay. If it not moving and
the problem is happen so often, please check the below
countermeasures.
Related Parts
85
Printer Noise
Symptom
Countermeasures
There is ribbon gear noise as the printer is not properly Ribbon is winding on the gear side of ribbon core so it is get out
wind the ribbon.
of gear. Remove the ribbon on the ribbon core gear.
Related Parts
Lubricant Oil
86
Printing Quality
Symptom
Some parts of a card are not printed or printed in different
colors
Countermeasures
It can be happened if the printer is not used for a long time or not clean card is
used. Change the card and try to print again. If the problem is occurred so often,
check the below things.
Related Parts
P/No.: 89030077
(CLEANING ROLLER KIT
ASS'Y)
This can be occurred when there is dust on the printhead or the printhead thermal
line is damaged. Refer to the below countermeasure per each cause.
Check the ribbon cartridges installation state and whether the ribbon panel is
wrinkled.
Clean the printhead using the cleaning kit.
The printhead should be changed. Refer to the manual 3.21. and change.
P/No.: 89030047(HEAD
ASS'Y)
The printhead should be changed. Refer to the manual 3.2.1 and change.
P/No. 89030047(HEAD
ASS'Y)
87
Symptom
Countermeasures
Related Parts
88
Symptom
Countermeasure
Related Parts
Clean the surface of rollers which described as follows. The related rollers are IC roller,
Printing roller, MS(Magstripe roller).
In case the installation of card position sensor is not good, the position can be move.
Please check the sensors condition.
When the card position sensor is bad, it might be not set the correct position. The card
position sensor should be changed.
P/No.: 89030080
(PCBA-SEN_ CENTER)
89
Symptom
Countermeasures
Related Parts
It might be occurred when the ribbon balance recorded and real ribbon
balance are different. Please contact with your nearest dealers.
The ribbon RF tag is damaged so have to change the ribbon as new one.
The sensor should be changed.
Uninstall the transmitting sensor - Refer to the manual 3.2.4.5
P/No.: 89030071
(PCBA-SEN_ COLOR_ OUT2),
P/No.: 89030050
(PCBA-SEN_ COLOR_IN)
P/No.: 89030101
(PCBA-SMART MAIN ASS'Y)
90
Symptom
Countermeasures
Related Parts
It might be occurred when the print density is set too low. Increase the
printer printing density and if the problem is not removed, check the below
countermeasures.
Adjust the density refer to the manual 4.1.3.2.
Adjust the printing density of the printer refer to the manual 4.1.3.2.
Clean the printhead using the cleaning kit.
91
Symptom
When the following problem is occurred
Countermeasures
Related Parts
If the card printing operation is not working except the card movement
Please check the adaptor connection staet.
92
Symptom
Countermeasures
Related Parts
93
Symptom
Magnetic Read/Write is not possible
Countermeasures
Related Parts
Check the program and drivers version and the matching between the data and
track.
Refer to the manual A.1.1 and uninstall the magnetic stripe head and clean with
the cleaning kit.
P/No.: 89030231
(PCBA-MS MAIN ASS'Y(LO,HICO))
89030101
(PCBA-SMART MAIN ASS'Y)
94
ROTATOR
Symptom
Countermeasures
In case there is no rotator operation sound when the printer is initialized or the rotator is
not recognized, check the rotator cable connection state. Refer to the A.1.7 and check it.
Check the rotator connection cable state. Refer to the manual A.1.7 and check it.
Change the rotator cable or rotator. Refer to the manual A.1.7 and change.
Related Parts
P/No.: 89047020
(ROTATOR OPTION ASSY)
P/No.: 05900501
(FFC-ROTATOR)
P/No.: 89030101
(PCBA-SMART MAIN ASS'Y)
Press the left button of front LCD to replay. If the problem is not removed, power off and
open the rear cover of rotator and remove the card. If this problem is happen so often,
please check the below countermeasures.
P/No.: 89047020
(ROTATOR OPTION ASSY)
P/No.: 05900501
(FFC-ROTATOR)
P/No.: 89030101
(PCBA-SMART MAIN ASS'Y)
95
General Operation
Symptom
Countermeasures
Open the top cover and pull out the ribbon cartridge. Connect the ribbon and
install again. If the problem is occurred too open, check the below
countermeasures.
Adjust the image start position as 0.5mm from the card starting point. If the
problem is not cleared, refer to the below countermeasures.
Related Parts
Press the left button of front LCD to replay. If the problem is not removed, refer
to the below countermeasures.
Ribbon is torn
Open top cover and pull out the ribbon cartridge. Connect the ribbon.
Refer to the manual 3.2.1 and check the printhead installation state.
96
Symptom
Countermeasures
Related Parts
P/No.: 89030071(PCBA-SEN_
COLOR_ OUT2),
P/No.: 89030050(PCBA-SEN_
COLOR_IN)
P/No.: 89030120(PCBA-SEN_
ENCODER)
P/No.: 05524202(I/O Left/MAIN )
Ribbon encoder sensor or connection cable is bad Refer to the manual 3.2.1 and change the cable or sensor.
Refer to the manual 3.3 and check the connection of ribbon recognition board
(PCB Ribbon RF) with the main board.
Refer to the manual 3.3 and change the ribbon recognition board or connection P/No.: 89030020(PCBA-RF TAG)
cable.
P/No.: 05900201(RF TAG/MAIN)
10
P/No.: 89030101(PCBA-SMART
MAIN ASS'Y)
97
Symptom
There is no message on LCD display or it is dull
Countermeasures
Related Parts
Refer to the manual 3.1.1 and change the LCD module or connection cable
P/No.: 89030101(PCBA-SMART
MAIN ASS'Y)
98
Symptom
Printer is not working even if the printing data is sent or
the printer is not booting.
Countermeasures
Refer to the below countermeasures.
Check DC adaptor and use our adaptor which supplied with the printer.
Check the state and plug out and in for USB cable.
Install the ribbon or clear the printer error refer to this manual.
Ribbon balance is 0.
Reboot PC.
Related Parts
P/No.: 05300101(USB
CABLE(SHIELD),1.8M)
P/No.: 49030301(DC
ADAPTOR 24V, 3.75A)
99
A. Service Parts
No
1
2
3
4
5
6
7
8
IA code
02210140
02210130
02210170
02210160
02260121
89030017
89030047
02210040
02210050
02260040
89030140
9
02210060
02210070
02210080
89030150
10
11
12
13
14
15
16
17
18
19
02210090
02210100
02210110
02210120
89030207
02210010
02210020
89030130
89030020
89030050
89030060
89030070
89030080
89030100
89030120
89030010
Name
MOLD-COVER TOP
MOLD-COVER FRONT
MOLD-COVER ROTATOR
MOLD-BACK
MOLD-CARTRIDGE
HOPPER ASS'Y
PRINT HEAD ASS'Y
COVER RIGHT ASS'Y
MOLD-SWITCH RIGHT BK
MOLD-SWITCH RIGHT
MOLD-LENDS
PCBA-SWITCH RIGHT ASS'Y
COVER LEFT ASS'Y
MOLD-COVER LEFT
MOLD-SWITCH LEFT BK
MOLD-SWITCH LEFT
PCBA-SWITCH LEFT ASS'Y
STACKER ASS'Y
MOLD-CARD STACKER M
MOLD-CARD STACKER R
MOLD-CARD STACKER L
MOLD-STACKER COVER
LCD ASS'Y
MOLD-T LCD COVER
WINDOW-T LCD
PCBA-T LCD ASS'Y(2 LINE)
PCBA-RIBBON RF ASS'Y
PCBA-SENSOR COLOR IN ASS'Y
PCBA-SENSOR OUT ASS'Y
PCBA-SENSOR COLOR OUT ASS'Y
PCBA-SENSOR CENTER ASS'Y
PCBA-SMART MAIN ASS'Y
PCBA-SENSOR ENCODER ASS'Y
PCBA-SENSOR DETECTOR ASS'Y
Description
MD
MD
MD
MD
MD
ASSY
ASSY
ASSY Cover Right Assy including S/W Assy
ASSY
ASSY
ASSY
ASSY
ASSY
ASSY
ASSY
ASSY
ASSY
ASSY
100
OPTION
B. Options
B.1
MAGNETIC
B.2
INTERNAL RF
B.3
EXTERNAL RF
B.4
B.5
B.6
B.7
SIM
IC
USB HUB
ROTATOR
No.
1
2
3
4
5
4
6
7
8
9
IA. CODE
89030231
89030300
89030240
89030251
89030270
89030251
89030327
89030287
89030260
89047020
NAME
PCBA-MS MAIN ASSY
PCBA-MS HEAD ASSY
PCBA-INTERNAL RF ANT ASSY
PCBA-RF CARD MAIN
PCBA-EXTERNAL RF ANT ASSY
PCBA-RF CARD MAIN
SIM OPTION ASSY (ACR38U)
IC OPTION ASSY (ACS)
PCBA-USB HUB ASSY
ROTATOR OPTION ASSY
Q'TY
1
1
1
1
1
1
1
1
2
1
Thermal
Head
4
7
3
1
M/S
101
IA Code
NAME
Qty
02100001
O-RING1.7-1
02270170
60326062
BOLT-M3*6(SAM)
61367100
BOLT-3*10(S)
63203171
WASHER-SPRING M3
64501174
NUT-M3*2.4
72313661
BOLT-M3*6(HEXAGAN BAR)
76200171
SPRING-MS TENSION
89030231
10
89030300
11
05900201
FCC-MAG MAIN
102
x Assembly
No.
IA. CODE
NAME
Q'TY
02100001
O-ring1.7-1
02270170
61367100
BOLT-3*10(S)
70221170
PIN-S TENSION
76200171
SPRING-MS TENSION
89030300
5900201
FCC-MAG MAIN
MS
MS Option
Option
MS
MS Set
Set Main
Main
103
x Wiring
M
M // B
B
MS Board
Supporter Hub board
Supporter Hub board
Magnetic PCB
connector
Connector
PCBA
PCBA MS
MS
Main
Main Ass/y
Ass/y
PCBA
PCBA MS
MS
Head
Head Ass/y
Ass/y
Caution !
Refer to 6.
PCBA
PCBA MS
MS
Main
Assy
Main Assy
104
IA Code
NAME
Qty
02260241
MOLD-MIDDLE RF SET
60326062
BOLT-M3*6(SAM)
60329050
BOLT-M2*5(SAM)
61367060
BOLT-M3*6(S)
63203171
WASHER-SPRING M3
64501174
NUT-M3*2.4
72313661
BOLT-M3*6(HEXAGAN BAR)
72313861
BOLT-M2*8(HEXAGAN BAR)
89030260
10
89030240
11
89030251
12
05524033
HARNESS-ANT_INSIDE/RF
13
05524043
HARNESS-RF USB_INSIDE/RF
1
105
x Assembly
No.
IA. CODE
02260241
MOLD-MIDDLE RF SET
BOLT-M2*5(SAM)
61367060
BOLT-3*6(S)
63203171
WASHER-SPRING M3
89030240
72313761
BOLT-M3*6(Hexagon Bolt\)
05524033
HARNESS-ANT_INSIDE/RF
72313861
BOLT-M2*8(Hexagon Bolt)
89030251
89030260
5524046
HARNESS-RF USB_INSIDE/RF
5524033
HARNESS-ANT_INSIDE/RF
10
5524043
HARNESS-RF USG_OUTSIDE/RF
No.
IA. CODE
NAME
60326062
BOLT-M3*6(SAM)
60329050
Q'TY
NAME
Q'TY
1. Remove Base Plate( Refer 3.3.1) and hang one side of PCA
Internal RF ANT Assy to Frame. Set position as installing
Middle RF Set to PCBA.
2. Fix by Screw.
106
x Wiring
PCBA
PCBA USB
USB
HUB
HUB
PCBA
PCBA RF
RF Card
Card
Main
Main
Port 3
PCBA
PCBA Internal
Internal RF
RF
Ant
Assy
Ant Assy
PCBA
PCBA USB
USB
HUB
HUB
Port 2
M
M // B
B
107
IA Code
NAME
Qty
60326062
BOLT-M3*6(SAM)
60329050
BOLT-M2*5(SAM)
61367060
BOLT-3*6(S)
6450174
NUT-M3*2.4
72313661
BOLT-M3*6(HEXAGAN BAR)
72313861
BOLT-M2*8(HEXAGAN BAR)
89030260
89030270
89030251
PCBA-CARD MAIN
10
05524031
HARNESS-ANT_OUTSIDE/RF
11
05524043
HARNESS-RF USB_OUTSIDE/RF
108
Wiring
No.
IA. CODE
NAME
Q'TY
02210140
MOLD-TOP COVER
61367060
BOLT-3*6(S)
89030240
05524031
HARNESS-ANT_OUTSIDE/RF
109
No.
IA. CODE
NAME
Q'TY
60329050
BOLT-2*5(SAM)
72313861
BOLT-M2*8(Hexagon bolt)
89030251
05524031
HARNESS-ANT OUTSIDE/RF
05524043
HARNESS-RF USB_OUTSIDE/RF
110
x Wiring
PCBA
PCBA External
External RF
RF
ANT
Assy
ANT Assy
PCBA
PCBA RF
RF Card
Card
Main
Main
PCBA
PCBA USB
USB
HUB
HUB
Port 4
Port 2
M
M // B
B
111
IA Code
NAME
Qty
06390030
WASHER-INSULATION
60326062
BOLT-M3*6(SAM)
61367060
BOLT-M3*6(S)
63203171
WASHER-SPRING M3
64501174
NUT-M3*2.4
72313661
BOLT-M3*6(HEXAGAN BAR)
89030220
PCBA-ACR38U-IAS ASSY
89030260
89030280
PCBA-SIM ASSY
10
05524023
HARNESS-SIM SWITCH/SIM
11
05524024
HARNESS-SIM LED/SIM
12
05524044
HARNESS-USB/SIM
13
05900401
FFC-SIM
112
IA. CODE
NAME
Q'TY
02210030
MOLD-COVER RIGHT
02260040
MOLD-LENS
61367060
BOLT-3*6(S)
89030280
PCBA-SIM ASSY
05524023
HARNESS-SIM SWITCH/SIM
05524024
HARNESS-SIM LED/SIM
05900401
FFC-SIM
113
IA. CODE
NAME
06390030
WASHER-INSULATION
Q'TY
2
63203171
WASHER-SPRING M3
60326062
BOLT-M3-6(SAM)
72313661
BOLT-M3*6()
89030220
PCBA-ACR38U-IAS ASSY
05524022
HARNESS-IC SWITCH/IC
05524023
HARNESS-SIM SWITCH/SIM
05524024
HARNESS-SIM LED/SIM
05524042
HARNESS-IC USB/IC
10
05524044
HARNESS-USB/SIM
11
05900301
FFC-IC
12
05900401
FFC-SIM
114
Port 4
PCBA
PCBA USB
USB
HUB
HUB
M
M // B
B
SIM
SIM Assy
Assy
115
IA Code
NAME
Qty
02260011
MOLD-MIRROR SEN BK
02260211
MOLD-IC PCB BK
06390030
WASHER-INSULATION
60326062
BOLT-M3*6(SAM)
60326081
BOLT-M3*8(SAM)
60329050
BOLT-M2*5(SAM)
61312081
BOLT-M2*8(S)
63203171
WASHER-SPRING M3
64501174
NUT-M3*2.4
10
64800401
E-RINGPI3
11
70301061
E-RING PI4
12
70301061
13
72313661
116
No.
IA Code
14
74200161
GEAR-RIBBON MOT
15
74200191
GEAR-MIRROR
16
74200241
17
76200161
SPRING-IC TENSION
18
89030190
IC MOTOR ASSY
19
89030200
PCBA-CONNECTOR IC ASSY
20
89030220
PCBA-ACR38U-IAS ASSY
21
89030260
22
89030290
23
89030310
PCBA-SENSOR IC ASSY
SHAFT-IC ASSY
24
NAME
Qty
25
05524022
HARNESS-IC SWITCH/IC
26
05524042
HARNESS-IC USB/IC
27
05524052
HARNESS-IC MOT/SEN/IC
28
05900301
FFC-IC
117
x Assembly
No.
IA. CODE
02270030
61367060
BOLT-TAPPING 3-6
64800401
E-RING-4
74200015
PULLY-S3M40T
74200131
74240022
NAME
Q'TY
118
No.
IA. CODE
02260211
02260131
61312081
BOLT-2*8(S)
74200241
76200161
SPRING-IC TENSION
89030200
PCBA-CONNECTOR IC ASSY
89030290
NAME
Q'TY
05524022
HARNESS-IC SWITCH/IC
10
05900301
FFC-IC
5
6
5
119
No.
IA. CODE
02260211
MOLD-IC PCB BK
02260011
MOLD-MIRROR SEN BK
60326081
BOLT-M3*8(SAM)
60329050
BOLT-M2*5(SAM)
61312081
BOLT-M2*8(S)
64800301
E-RING PI3
64800401
E-RING PI4
70301061
BEARING-6*10(OILINESS METAL)
74200161
GEAR-RIBBON MOT
10
74200191
GEAR-MIRROR
11
74200241
12
76200161
SPRING-IC TENSION
13
89030190
IC MOTOR ASSY
14
89030200
PCBA-CONNECTOR IC ASSY
15
89030290
16
89030310
PCBA-SENSOR IC ASSY
SHAFT-IC ASSY
17
NAME
Q'TY
18
05524022
HARNESS-IC SWITCH/IC
19
05524052
HARNESS-IC MOT/SEN/IC
20
05900301
FFC-IC
120
x Wiring
*Double Paste
Tape(t=1.5mm)
IC
IC Board
Board
1.
2.
3.
4.
5.
PCBA-SENSOR
PCBA-SENSOR
IC
IC U/D
U/D ASS'Y
ASS'Y
MOLD-IC
MOLD-IC PCB
PCB
SET
SET BK
BK
Port 3
*Double Paste
Tape(t=1.5mm)
PCBAPCBACONNECTOR
CONNECTOR
IC
IC ASS'Y
ASS'Y
USB
USB
HUB
HUB
M/B
M/B
121
PCBA-SENSOR
PCBA-SENSOR
IC ASS'Y
ASS'Y
IC
Wire
Wire
Holder
Holder
IC
IC Motor
Motor ASS'Y
ASS'Y
IC
IC Motor
Motor ASS'Y
ASS'Y
122
No.
1
2
3
4
5
6
7
8
9
10
IA. CODE
60326062
63203171
64501174
72313661
89030231
89030260
05524261
05900201
05524042
05524044
NAME
BOLT-M3*6(SAM)
WASHER-SPRING M3
NUT-M3*2.4
BOLT-M3*6(Hexagon volt)
PCB-MS MAIN ASSY
PCBA-USB HUB ASSY
HARNESS-THERMAL HEAD/MAIN
FCC-MAF MAIN
HARNESS-IC USB/IC
HARNESS-USB/SIM
Q'TY
9
2
3
3
1
1
1
1
123
IA Code
NAME
Qty
02210170
MOLD-COVER ROTATOR
02210180
MOLD-DOOR ROTATOR
60326062
BOLT-M3*6(SAM)
89047020
05900501
FFC-ROTATOR
124
x Assembly
No.
IA. CODE
NAME
Q'TY
60326061
BOLT-M3*6(SAM)
89047020
05900501
FFC-ROTATOR
1.
2.
3.
4.
Fix by 4 screws.
125
x Wiring
1.
2.
Both
Both Paste
Paste
Tape t=3
Tape
t=3
126