INTERNATIONAL UNIVERSITY COLLEGE OF TECHNOLOGY TWINTECH

IN COLLABORATION WITH
ALPHA COLLEGE OF TECHNOLOGY
CODE SUBJECT: CBT 4094
SUBJECT NAME: SYSTEM ANALYSIS AND DESIGN
SESSION: 2015/2016(I)
GROUP ASSIGNMENT: PHASE 1
TITLE: ALPHA E-BOOKSTORE
PREPARED FOR:
MADAM SHARIFAH RABEAH BINTI SYED TAHA
PREPARED BY:
1. TOYYIBAH BINTI JUMARTO
2. NURFAZILA BINTI YUSOF

(13072740)
(13072558)

3. JULIZA BINTI IBNU KASSIM

(13072612)

4. SITI NOOR RUBAYA BINTI MOHD LAILI

(13072512)

5. SITI NUR AFIQAH BINTI MOHD JAMRI

(13072732)

SUBMISSION DATE:
17 AUGUST 2015 (MONDAY)

REMARKS:

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ACKNOWLEDGEMENT
Alhamdulillah and praise to Allah s.w.t because only with his blessing finally we able to
complete this research with successful.
We would like to express my grateful thanks to our lecturer, Mrs. Sharifah Rabeah Binti
Syed Taha for his valuable advice, encouragement, helpful suggestion and detailed comment
through the classes and meeting of the course in this study. Then we also thankful to our friends
because always help we to success our research until the end. This research paper would not have
been possible without she patient as lecturer to guide we to done the research. Our sincere
appreciation to be for all time saved to provide us with the valuable guidance to complete this
research paper.
We would like to thanks with the following individuals too directly or indirectly in
support of this study are our friends and lecturer in college.

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TABLE OF CONTENT
NO.
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
10.0
11.0
12.0
13.0
14.0
15.0
16.0
17.0
18.0
19.0
20.0

CONTENT
Acknowledgement
Table of Content
Introduction of System Analysis and Design
Overview of the Company
Organization Chart
Overview of the Propose System to be
Develop
Background of the Project
Business Problem
Project Business Objectives
Scope of the Project
Requirement Gathering Techniques
Project Methodology
Expected Outcomes / Benefits from the
System
Hardware and Software Requirements
Estimated Project Development Schedule
Project Risk
Diagrams
Designing Suggestion Interface
Designing Suggestion Database
Conclusion
References
Appendices

NO. OF PAGE
ii
iii
1
2-4
5-8
9
10 - 12
13
14
15 - 16
17 - 18
19 - 21
22
23
24 - 26
27

28
29
30 - 41

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1.0 INTRODUCTION OF SYSTEM ANALYSIS AND DESIGN

Systems are created to solve problems. One can think of the systems approach as an
organized way of dealing with a problem. In this dynamic world, the subject System Analysis
and Design (SAD), mainly deals with the software development activities.
Information Systems Analysis and Design-Development Life Cycle, Businesses and
organizations use various types of information systems to support the many processes needed
to carry out their business functions. Each of these information systems has a particular
purpose or focus, and each has a life of its own. This life of its own concept is called the
systems development life cycle or SDLC, and it includes the entire process of planning,
building, deploying, using, updating, and maintaining an information system. The
development of a new information system involves several different, but related activities.
These activities, or phases, usually include planning, analysis, design, implementation, and
maintenance/support. In other words, SDLC is a conceptual model that guides project
management in information system development.
Creative design sdn bhd have been asked to prepare a proposal to develop an information
system for Alpha College of Technology (ACT). The proposed information will be used in
Alpha College of Technology itself and also at the Seremban 2 area.
The purpose of the proposed information system is to help our client to solve the problem
in managing information and in the same time to increase the productivity of the company
(e.g. students, counsellor, lecturer, administration, HEP, library, student affairs and etc.). This
system will give value and benefit to the company.

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2.0 OVERVIEW OF THE COMPANY

The Creative Design Sdn. Bhd. has builds on 2015 that includes five members of this
organization which is Toyyibah binti Jumarto (Project Manager), Juliza binti Ibnu Kassim,
Siti Nur Afiqah binti Mohd Jamri (Programmer), Nurfazila binti Yusof (Business Analyst)
and Siti Noor Rubaya binti Mohd Laili (Infrastructure Analyst). The company was located at
Seremban 2 at 128 A / 7, 2A, Jalan S2 B5, Green Technology Park 70300 Seremban Negeri
Sembilan.
This company was known as a new company but our member has an experienced and
skilled on technology and system development. That experienced and skilled came from what
we learn from our study and training also experienced from past job for three year. In case,
we have our own system that we develop to our client. This combination of all the members
who have more experience and knowledge in designing and developing the system make
Creative Design Sdn Bhd more productive in developing system.
This company is able to solve the problems faced by customers at once make our
company competitive and well-known throughout Asia. This company also was established
as a business system developer to help any agency who encounter problems in managing
information and in the same time to increase the productivity of the client company and also
our company. Creative design sdn bhd also offer it services which is we a system that require
by customer. We provides the best services to build a system to body corporates, institutions
and agencies.
Besides thats, our company have ability to changes the skills that can give the
satisfaction to our client. And this skill has never been more important than today. Our
company also can make new advancements appearing every day and make our company be
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different from our competitor by follow the changing of technology and evolution all the
time. We are also broadening our distribution to reach previously unavailable markets, and
we are re-engineering our information systems throughout our global organization to meet
21st century standards.
Vision:
Creative Design Sdn Bhd visions is to be the best and a leader in field of it and training based
on consistency services that we provides in Asia.
Mission:
Creative Design Sdn Bhd mission is to get customer satisfaction on full support and high
quality services that our company provides to customer.
Motto:
To Inspire and achieve
Creative design Sdn Bhd motto mean to give an attractive idea that can inspire our client
view in our design of the system that we provides. And then, with satisfaction from our client
we both can achieve our goals in any perception.
Logo:

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Meaning of logo:
The main meaning of this logo is our company name that is creative design sdn bhd.
C: creative. To be creative to generate idea and thinking the best and simple ways to develop
a system to our client.
D: Design. Provides the best and new design based on technology today for our client and
achieve the needs of our client.

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3.0 ORGANIZATION CHART

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Team members position and their responsibilities

POSITION
Project Manager

RESPONSIBILITIES
a) Handle supervisory details related to timing,
budgeting and other building processes.
b) Set up the project planning, discuss the project
development with the team members
c) Person that responsible for ensuring that the
project team completes the project
d) Send the project proposal and get the approval of
deliverables

TOYYIBAH
JUMARTO

BINTI

from

the

project

sponsor

and

stakeholders
e) Managing

the

team

analysts,

programmers,

technical writers and other specialist

f) Developing and monitoring the project plan
g) Assigning resources and serving as the primary
point of contact for the project.
h) Responsible to handle the best communication
among the staff which is include motivate the staff
i) Present or reporting the project status to the CEO
j) Preventing or mitigating conflict
Salary: RM 4000.00 per month
Email: toyyibahtj@yahoo.com.my
Phone:0196402012

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Programmer

JULIZA BINTI IBNU KASSIM

SITI NUR AFIQAH BINTI MOHD JAMRI

1. Write, analyse, review, and rewrite programs, using workflow chart and diagram,
and applying knowledge of computer capabilities, subject matter, and symbolic
logic.
2. Develop the system, correct errors by making appropriate changes and then
rechecking the system program
3. Ensure that the desired resemble with the expected outcome
4. Need to test and run the system
5. Compile and write documentation of the program development
6. Performs revisions, repair or expansion of existing programs to increase operating
efficiency or adapt to new requirements
7. Write or contribute to instructions or manuals to guide end users.
8. Salary: RM 3000.00
9. Juliza.

Email: Julizaeja@yahoo.com

Phone: 0177346424

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10. Fikah.

Email: ieqajamry93@gmail.com

Phone:0173864325

Business Analyst

a) Assesses business models and their integration with

technologies.
b) Analyze a real or hypothetical organization and design of
system, including business, department, and organizations
c) Identifying how the system will provide business value
d) Designing the new business processes and policies.
e) Ensure the project is worthwhile as suits with the financial
and operational need from the clients
f) Can collaborate with another expert in consultancy

NURFAZILA

BINTI

YUSOF

g) Written and verbal communication, including technical

writing skills
h) Understanding of systems engineering concepts
i) The ability to conduct cost/benefit analysis
j) Business case development
k) Salary: RM 3000.00
l) Email: zylaaloveu@gmail.com

Infrastructure Analyst

m) Phone: 0176207699
a) Ensuring the system conforms to infrastructure standard
b) Identifying infrastructure changes needed to support the
system
c) bachelors degree in computer science or information
science
d) The problem solving and technical skills of the infrastructure
analyst are fantastic.
e) Oral and written communication skills are essential because
infrastructure analysts must mentor and explain complicated
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SITI NOOR RUBAYA
BINTI MOHD LAILI

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topics to others.
f) Salary: RM 2000.00
g) Phone: 0127527863

4.0 OVERVIEW OF THE PROPOSE SYSTEM TO BE DEVELOP

The general idea on ALPHA E-BOOKSTORE system is a new system that we will develop
in Alpha College of Technology by of us as group project discussion is to develop about new
system that will used admin and all students. The reason build this systems in ACT is because
we want students get more information in detail about books by semester. It will be
convenience for lecturer because they can save their time explain in details went class are
begin. This will give advantages to user because this system is to facilitate to all students to
get all information before start the class and find books for each semester have been
categorized according to the book to be learned for each student.

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5.0 BACKGROUND OF THE PROJECT

Creative Design Sdn. Bhd gets new ideas to develop system about the bookstore and our
team already to prepare a proposal to develop Alpha E-bookstore system for student in these
colleges. The main subject area that we choose to proposed the system is Alpha College of
Technology (ACT). The proposed information system can be used by student and library as
an admin the system in Alpha College of Technology.
We develop this system to make student easier to know what types of book that they can
using for their semester and student can make ordering of the book to library using this
system. Library as an admin for this system will controlling overall of this system, accept the
ordering for the book and make ordering the book to the supplier. Before the semester begins
student should login into the website to make sure the type of book that will be used and
make ordering of the book.

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STUDENT
Sign up the system at the website.
Register

Student must create the username and

the password.

Login

Student must insert their username and

password that already been created.

Student selects their semester,

from semester 1 until semester 6.
Select semester

Confirm buying the

Select subject

Student must click at the list of subject.

Select for detail

Details about name of book, name of

subject

lecturer, price of the book.

book or not.
Select to ordering book

Select payment
method

Buying with the lecturer

or buying with you.

Add to cart

Log out

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ADMIN
Admin must create the website
Register

with the code. Register the

system.

Admin must have own

username and password as a

Log in

security to the system.

Admin create the folder for the
Create folder

entire subject. Key in the data into

the folder.

Process received order

Admin will receive order
from the student.

By email
By whatsapp
By phone call
By massages

Feedback from admin

Admin will give the

Received order

confirmations to student about

Date when student can get the book

the book they already order.

Admin must always control the

system to know what type of
book student needed.

Control the system

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Log out

6.0 BUSINESS PROBLEM

6.1 The problem is whenever student come to the library to take a book that they order,
library will full with those students because they come together at a time
6.2 Our library is small to accommodate many students.
This system can overcome the problem:

Admin for this system which is librarian will conduct system and choose date and day for
every semester to take their book in turn

This system is to develop for students to access through web at anytime and anywhere

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7.0 PROJECT BUSINESS OBJECTIVES

7.1 This system can be used at anytime and anywhere in 24 hours or 7 days.
Students easy to use at anytime and anywhere using a laptop because this system can
active in 24 hours.
7.2 To provide information to students about the books to be used in the next semester.
The system also helps the student to find information about the books to be used in
the next semester. So librarian no longer need to provide information about the books
to be used in the next semester.
7.3 To quickly check the availability, pricing, type and information about the book.
Student can save time to check the availability, pricing, type and information about
the book because they do not need a long time to get information in this system.
7.4 To reduce the use of paper with do the transaction in online.
To reduce the use of paper because many papers used to make the order. With this
system of waste paper can be fixed do the transaction in online.

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8.0 SCOPE OF THE PROJECT

8.1 What is the system?
The system is Alpha E-bookstore system.
8.2 When the system can be use?
The system can be use anytime and anywhere, in 24 hours and 7 days.
8.3 Who use the system?
The system can be used by admin and students in Alpha College of Technology,
Seremban 2.
8.4 Where system will use?
The system can be used in Alpha College of Technology, Seremban 2.
8.5 Why the system can be help?
This system are develops to provides information to student about the books to be
used in the next semester. This system also can be used in anytime and anywhere in
24 hours and 7 days for student that far from the College. Besides that, with used this
system student can quietly check the availability, pricing, type and information about
the book. This system also can help to reduce the use of paper with do the transaction
in online. The system also can help our client to solve the problem in managing the

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information and the same time to increase the productivity of the company. The
proposed system can give value and benefit to the company.

8.6 How the Student use the system?

This system can be used by online on laptop and by register at Alpha E-bookstore
system. User can create their own username and password. For the student, we
suggest used their own matric number and IC number as the username and password,
it is because easily to remember. After finish register at Alpha E-bookstore. Student
can use the Alpha E-bookstore system by login into system using their username and
password. After that student can get the information of book and can order the book
through online service that provided by this system.
This system also have always be monitored by the persons who have responsibilities
to supervise to ensure the system is good and effective. This person are admin for this
system. For Alpha College of technology, the admin is the Librarian at that college. It
is because the Librarian have a responsibility on order and purchasing book with the
supplier. This system will make their job easier. This person can update the info about
the book and other information at this system. Admin also have an identification to
sign in.

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9.0REQUIREMENT GATHERING TECHNIQUES

For the requirement gathering techniques, our group get information about the system that we
will develop for every semester for students, besides that students through this system can
also provide of the subjects that will be taught per semester. This situation indirectly in
reducing learning time, for example when a system is developed in the first week of lecturers
no need to explain the price of the book, any book. This will save time imaginable that is to
say in the first week students can continue the lectures. Therefore, by using this Alpha EBookstore system students can buy the books by semester and its also bring benefits to
students.

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QUESTIONNEIR
Tick () in your options.
1. Do you think current system in ordering books can use anytime and anywhere in 24.hour
or 7 days?
YES(

NO(

2. Do you think the current system in ordering book can provide information to students
about the books to be used in the next semester?
YES(

NO(

3. Do you think the current system in ordering book can quickly check the availability,
pricing, type and information about the book?
YES(

NO(

4. Do you think the current system in ordering book will reduce the use of paper?
YES(

NO(

5. Do you think the current system in ordering book are efficient and effective?
YES(

NO(

)
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10.0 PROJECT METHODOLOGY

Alpha e-bookstore system is the system that is first development in ACT that develop of
Creative Design Sdn Bhd. In selecting the appropriate development methodology, this is the
first challenge for our company to select which methodology that could be used.
The methodology that our company used in this developing system is the throwaway
prototyping. Throwaway prototyping is a method of development that employs technical
mechanisms for reducing risk in a project. With throwaway prototyping, our company are
consciously deciding to build out a particular set of functionality for an application, or
indeed, building out the entire prototype application in an effort to fully explore what it is
you are trying to accomplish in terms of goals (for the project as a whole) and less about the
totality of functionality.
To select which method to be used we need to understand the methodology useful for and
our company problem in developing this system. Firstly, our problems is this system is
unclear user requirements. So, it is difficult to understand and explain them. The user need to
interact with technology to understand what the system can do and how best to apply it to
their needs. The RAD methodology of prototyping and throwaway prototyping is more

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appropriate when user requirements are unclear because they provides prototypes for users to
interact with in early stages of SDLC.
Second, unfamiliar of technology. When the system uses technology in which the
analysts are not familiar with, applying the technology early the methodology will improve
the chance of success. Throwaway prototyping method are appropriate for lack of familiarity
with technology because they encourage developers to create design prototypes for areas
with high risks.

Next, complex systems. It require a detailed analysis and design. This is to ensure the
analysts understand what is required and as the system is complex the analysis will take
longer is needs to be more thorough. Throwaway prototyping is excellent in this system
complexity.
Next, system reliability, it usually important in system development where reliability is
truly critical. The throwaway prototyping method are most appropriate when system
reliability is high priority because they combine detailed analysis and design phases with the
ability for the project team to test different approaches through design prototypes.
Next, short time schedules. This project have a short time schedules require the speed of
development to be fast and still to be to scope. The throwaway prototyping are good
performance in development system at short time schedules.
Last, system visibility. This is the one of the greatest challenges in the system
development in knowing if a project is on schedule. The throwaway prototyping is have a
good performance in the system schedule visibility.

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The objective of throw-away prototyping is to ensure that the system requirements are
validated and that they are clearly understood. This objective of this methodology is suit to
our project system. The main benefits of throwaway prototyping are, first it reduce risk in a
project by quickly stepping through the initial development phases. Second, it are selecting (a
prototyping language or framework that allows user to rapidly development user application
and meet user prototyping goals. Next, it can usually select a programming language that
lends itself to being thrown away further reducing the incentive to try and make it work.
The last primary benefit, is that it is in-itself an agile development exercise for the
participants and stakeholders in a project that helps define goals, realize potential pitfalls and
generate better risk assessment or the project as a whole.

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11.0 EXPECTED OUTCOMES / BENEFITS FROM THE SYSTEM

11.1

The first expected outcome from this system is to develop a computerized system

to help student buying books every semester

11.2

Second expected outcome from this system is to help the student access to web to

buy books anytime and anywhere.

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12.0 HARDWARE AND SOFTWARE REQUIREMENTS

The hardware needed to develop and run the Alpha E-Bookstore system with its functionality
that developer and client used is:
User
Hardware
Developer / Client Laptop

Functionality
Its portability to develop and run this system at

Keyboard
Monitor

anytime and anywhere

Type text or number to input data into the system
To display the output data and to select option of the

Mouse

system
used to point and click on icon or menus in the

Modem

system
The data send via signals

The software needed to develop and run the Alpha E-Bookstore system with its functionality
that developer and client used is:

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User
Software
Developer
Operating system (windows)
Developer / Client Search engine like Google

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Functionality
Enabling startup application program
To log in Alpha E-bookstore

13.0 ESTIMATED PROJECT DEVELOPMENT SCHEDULE

13.1

Gantt Chart (week 1-14)

Task
PLANNING
Identify what system to be

Weeks
1 2 3

develop
Find out the problem in the

statement
Starting make the work plan
Monitor and control the project

system
ANALYSIS
Analyze the system
Understanding what students
need
Formulate the system
Develop system proposal
DESIGN
Develop system strategy

x
x

x
x
x

10 11 12 13 14

x
x

x
x

x
x
x

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Design the diagram system
Develop databases and software
Develop the program design
IMPLEMENTATION
Build the system
Install the system
Test the system
Evaluation process
Deployment
Evolution of project
13.2

X
x

x
x

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x
x

x
x

x
X
x
x
X
x

Financial Estimate

Particulars

Unit

cost

(RM)
Internal staff labor:
Project Manager

4000

Programmer (2person)

6000

Business Analyst

3000

Infrastructure Analyst
Software tools:

2000

Windows 10 Professional

150

McAfee Internet Security 2015 Activation

Hardware tools:

38

Aspire Z1601 PC Acer

1399

Logitech M280 wireless mouse black

49

Wireless

70.50

wifi

modem

router

Streamyx

DSL270E
Canon Maxify A4 Office printer MB7050

890.40

Services
Material & supplies

10000
20000

Facilities:
Desk

1794
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Chairs

1106

Air conditioner

4432

Fax machines

361

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Room for pray (Muslim)

Kitchen for breaks
Telecommunication
Training
Contingency (risk)
Total

5400
7000
10000
77689.9

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14.0 PROJECT RISK

Budget

Hardware

Developer needs the high quality hardware

but the price also higher. It will make over
budget.

Software

Needs original software to make sure the

system operations clearly without any virus
and so on, but the price software at the
higher price, developer must arrange the
budget.

Maintenance

When the system has the problem, must

spend of the money for make the
maintenance the system.
Management

Workers

Needs hire the experiment worker or the

worker must have an expertise to develop
one system. When the worker has the
higher quality they need the higher salary.

Training

New worker needs training to make they

have a knowledges about develop system.
Give their training and the company needs
pay for the training.

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DIAGRAM

Entity Relationship Diagram

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Context Diagram

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Level 0 Diagram

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Use Case Diagram

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Activity Diagram

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16.0 DESIGNING SUGGESTION INTERFACE

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17.0 DESIGNING SUGGESTION DATABASE

Student
Name
Ibah
Zyla
Baya
Jue
Fiqa

Matric No
13072740
13072558
13072512
13072612
13072732

Register
Name
Ibah
Zyla
Baya
Jue
Fiqa

Semester
1
2
3
4
5

Matric No
13072740
13072558
13072512
13072612
13072732

Identity Card
931026-14-1111
930714-11-2222
931212-01-3333
931206-10-4444
930722-14-5555

Log in
Matric No
13072740
13072558
13072512
13072612
13072732

Password
************
************
************
************
************

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[COM 3033: SYSTEM ANALYSIS AND

DESIGN]

2015/2016 (I)

Ordering
Semester
1

Books
Financial Accounting 1
Microeconomics
Principles of Management
Introduction to Information Technology
Business Mathematics
English of Academic Skills
Financial Accounting II
Introduction to Basic Programming
Macroeconomics
Principles of Financial Management
Pengajian Islam
Business Statistics
English For Research Foundation
Quantitative Techniques For Business
Computer System Fundamental
Quality Management
Pengajian Malaysia
Organization Behavioral
Principle of Marketing
English Language Integrated Skill
Kursus Juruteknik Computer
Etika
Business Law
Management Information System
E-Commerce
Operating Management
Technology and Business
Research Methodology
Industrial Engineering
Business Strategy
System Analysis & Design
Operating System
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[COM 3033: SYSTEM ANALYSIS AND

DESIGN]
6

2015/2016 (I)

IT Project Management
Data Base Management System
Logic Design
Research Project
Manufacturing Strategy
Practical Training

Admin
Name
Puan Ayu
Cik Fiza

Email
Ayu@gmail.com
Fiza@yahoo.com

Register
Name
Puan Ayu
Cik Fiza

Email
Ayu@gmail.com
Fiza@yahoo.com

Identity Card
801122-05-1234
870707-14-5678

Log in
Email
Ayu@gmail.com
Fiza@yahoo.com

Password
************
************

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[COM 3033: SYSTEM ANALYSIS AND

DESIGN]

2015/2016 (I)

Process Ordering
Book
Financial Accounting 1
Microeconomics
Principles of Management
Introduction to Information Technology
Business Mathematics
English of Academic Skills
Financial Accounting II
Introduction to Basic Programming
Macroeconomics
Principles of Financial Management
Pengajian Islam
Business Statistics
English For Research Foundation
Quantitative Techniques For Business
Computer System Fundamental
Quality Management
Pengajian Malaysia
Organization Behavioral
Principle of Marketing
English Language Integrated Skill
Kursus Juruteknik Computer
Etika
Business Law
Management Information System
E-Commerce
Operating Management
Technology and Business
Research Methodology
Industrial Engineering
Business Strategy

Price (RM)
35
40
78
10
30
10
39
80
40
49
20
30
20
30
85
86
25
78
85
20
30
85
10
10
70
12
85
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[COM 3033: SYSTEM ANALYSIS AND

DESIGN]
System Analysis & Design
Operating System
IT Project Management
Data Base Management System
Logic Design
Research Project
Manufacturing Strategy
Practical Training

2015/2016 (I)

80
95
40
45
40
56
-

18.0 CONCLUSION
This system is called Alpha E-Bookstore. This system develops for student in that Alpha
College of Technology to solve the student problem about the subject and their book when
the new semester is begins. Other than that, from this system student also can make ordering
the book by login into the website.
This system will help student to prepare the books before class is started and it also will
help student easier to understanding the summary of the subject before lecturer is begins.
Student also can get their book after they make the ordering of the book to library. Library as
an admin and control overall of the system will manage the ordering book to the supplier.
Student can get the feedback from the admin about the book.
Alpha E-Bookstore its easy to use because student can login the system anytime and
anywhere. That system doesnt have any limit time or place. Its easier for student to using
this system.

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[COM 3033: SYSTEM ANALYSIS AND

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19.0 REFERENCES
Akashah, E. (2010). Developing Online Bookstore to Facilitate.
Kerzner, H. (2015, August 13). Systems Analysis and Design/Introduction.
Muzumdar, P. (n.d.). Online bookstore A New Trend in Textbook Sales Management
for Services
Marketing .
John, S. (2013). Student use online bookstore.
Po, C. K. (2000 ). Factors Affecting Online Book Purchasing in Hong Kong .
Yen, B.-Y. T.-R. (2009). Post-Adoption Behaviors of E-Bookstore Customers.

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[COM 3033: SYSTEM ANALYSIS AND

DESIGN]

2015/2016 (I)

20.0 APPENDICES

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