Professional Documents
Culture Documents
Human Resources
Form: CMM
Revision: 0
COMPETENCY MAPPI NG
MODEL
TEAM:__________________
LOCATION:___________________
TEAM LEADER:____________________
Intrasoft Technologies
Human Resources
Form: CMM
Revision: 0
STEP 1:
Questionnaire:
PART I:
What is the main purpose of your job?
____________________________________________________
What are the Key Result Areas in the job?
____________________________________________________
What are the major challenges in the job?
____________________________________________________
PART II
What kind of academic qualification is required for this position?
____________________________________________________
What are the major skill sets needed in this position?
____________________________________________________
What kind of experience would be beneficial for this position?
____________________________________________________
Intrasoft Technologies
Human Resources
Form: CMM
Revision: 0
Intrasoft Technologies
Human Resources
Sl.
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Competencies
Job competencies
Technical expertise
Job Skills
Job Knowledge
Job attitude
Team Work
Promotes a feeling of well being in the team.
Collectively handles the problem rather than imposing
it on one person.
Communication
Has effective presentation skills
Has the ability to present & persuade with varying
viewpoints
Has the ability to present & persuade with varying
viewpoints
Has the ability to defend and explain issues and
Resolves interpersonal problems of the work place
Analytical ability
Analyses and solves problems by dealing with the
facts
Formulates alternatives and creative solutions to
problems
Generates immediate and practical solutions to
routine problems
Sees different aspects of the problem and focuses on
key issues
Responsibility
Form: CMM
Revision: 0
Self
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Intrasoft Technologies
Human Resources
B
1
Behavioral competencies
Attitude
Has a positive attitude towards work and people.
Is calm and poised while working under high pressure
situations
Acts to promote cooperation and trust within the team
Readily admits mistakes& is willing to learn from them.
Leadership
Sets out clear standards and goals
Motivates others to achieve and maintain high
standards
Works to reach consensus & agreement wherever possible.
Interpersonal skills
Understand the problems of the people and tries to
help them.
Develops & Maintains positive work relationships with
others.
Resolves interpersonal problems of the work place
Proactivity
Seizing opportunities as they arise
Handling crises swiftly and effectively
Exceeding the bounds of ones formal authority
Form: CMM
Revision: 0
Self
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HR
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EMPLOYEES
STEP 3
Critical Event Interviews
What experience have you had working on a team?
Stamina & Adaptability
Proactivity
Interpersonal skills
Job competencies
Leadership
Attitude
Responsibility
Analytical ability
Communication
Team Work
Technical expertise
Intrasoft Technologies
Human Resources
Form: CMM
Revision: 0
Total
Aver
Intrasoft Technologies
Human Resources
Form: CMM
Revision: 0
What skills and personal qualities have you contributed to the teams you
have been part of?
Tell me about the most difficult person you have worked with.
What kinds of people do you enjoy working with?
What kinds of people frustrate you?
What qualities do you admire most in others
Tell me about a time when your work or an idea was criticized.
Tell me about a time when you felt under pressure.
Tell me about a time when you felt frustrated by your work.
How would you respond if a project you had been working on was reassigned to someone else or shelved?
What makes you laugh?
Describe something creative that you've done.
What has been your most satisfying/ disappointing experience?
STEP 4:
Content Analysis
-Group behaviours
-Match behaviours to competencies
-Evolve new set of competencies if any
-Match behaviour indicators to the new competencies identified.
-Review the model and make corrections