Shubham Jain

Shubhamjain17111988@gmail.com
+91-8861402843
_________________________________________________________________________________________________

PROFESSIONAL SUMMARY
Outstanding experience and expertise in Sales & Distribution of the SAP Logistics system as an integrated business tool.

Overall 4+ years of experience in Enhancements and Support as SAP SD Consultant.

3 months of Onsite experience in Netherlands.
Comprehensive experience in all Sales & Distribution (SD) functions
Extensive Business-to-SAP migration and integration expertise.
Extremely strong technical, conceptual and problem-solving skills.
Expertise in SAP R/3 in Sales & Distribution (SD) - Sales Order Processing, Master data
configuration, Pricing, Credit management, Rebate agreements, Automatic batch determination, Output
Determination, Text determination, Material determination, Listing & Exclusion, Stock Transport Orders,
Outbound Deliveries, Packing, Route Determination, Third party order processing and Intercompany
sales.
Strong SAP SD knowledge in Shipping, Transportation, Handling unit management, Billing, Returns,
Consignment process etc.
Handy knowledge in Idocs, Inbound and Outbound interfaces.
Warehouse Management: Hands on experience in configuring warehouse structure, movement types,
strategies, Storage unit management.
Having Good Knowledge for uploading Master Records and Transactional Data using LSMW.
Technical proficient on debugging and user-exits. Good understanding of ABAP codes.
Good communication and interpersonal skills, involved in interacting with Business process experts & end
users.
SAP EXPERIENCE
Company : Accenture
10/2015 Client : Coca cola
till date
Team size: 4 Members
Project : Enhancement and Support

Worked on Direct Store Delivery scenario used in Beverage industry.

Working as a part of L3 support team.

Responsible for supporting Germany, South Africa, China, Japan, India, Philippines, Singapore and
Malaysia.

Resolved the issues within the defined SLA time frame.

Provided On call support in case of priority incidents.

Worked on the support of the COL/GOD functionality specifically designed for the Indian Bottler.

Developed custom report to fetch the sales order from system in which payer has been changed..
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Shubham Jain
Shubhamjain17111988@gmail.com
+91-8861402843
_________________________________________________________________________________________________

01/1309/15

Worked on various issues related to the pricing, number ranges, billing documents.

Worked on creation various master data elements like creation of sales group, sales district etc.

Company : Tata Consultancy Services

Client : DSM
Team size: 4 Members
Project : Enhancement & Support

Implemented inteface to send the safety data sheets to the customer via Idoc.

Implemented customized Door and Staging area determination as per the business requirement

Drafted Functional requirement specification (FRS) for sales and distribution.

Prepared dataflow diagram for all of the business processes to be included in FRS.

Production support: Resolved tickets and worked with business users and developers to solve the issues.

Supported 7 different business groups SAP systems from the single Kernel system

Identified and fixed the recurring issues occurring in BGs system

Resolved issues arisen after Service pack upgrade.

Testing: Carried out unit testing, systems testing, integration testing, user acceptance testing.

On call support for Sev 1 and Sev 2 tickets.

Coordinated with Webmethods team to get the middleware in place for the outgoing idocs.

08/11- Company : Tata Consultancy Services

11/12 Client : SAP SE
Team size: 2members
Project : Enhancement & Support

Involved in building custom demos for customer

Implemented Customer service level functionality

Responsible of supporting existing functionalities in the system

Configured complete enterprise structure

Created sales areas, assigned sales area to the sales document types

Created new partner determination procedure, text determination procedure, output determination
procedure.

Achievements/Training/Certifications

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Shubham Jain
Shubhamjain17111988@gmail.com
+91-8861402843
_________________________________________________________________________________________________

TCS Internal SAP certified

On the spot award by TCS in 2015.

Service and commitment award by TCS in 2015.

Customer Service Award awarded by DSM in Nov 2014.

On the spot award by TCS in 2012.

Attended 5 days training of SAP CRM Marketing organized by SAP Education at TCS Bangalore

Attended 5 days training of SAP MM at TCS Bangalore

Attended 25 days training of SAP SD at TCS Ahmedabad conducted by JK Technologies

B.tech in Electronics and communication from Uttar Pradesh Technical University completed in 2010

Academic

Personal Information
Residential Address

: AB 301 Mayank Apartments, Plot no 21, Sector 6, Dwarka, New Delhi 110075.

Nationality

: Indian

Languages Known

: English, Hindi

REFERENCES
These are available upon request.
(Shubham Jain)

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