Professional Documents
Culture Documents
MOBILE
WALLET
SUBMITTED TO: DR. SHWETA DIXIT
SUBMITTED BY:
ANAND AGRAWAL
KAUSHIK CHAKRAVARTHY
SURBHI GARG
JANHAVI KOTHARI
ABHISHEK NIRGUDKAR
SHWETAK SETHI
PRANAV TURAKIA
101
111
121
131
141
151
161
Page 1 of 20
% USAGE vs Occupation
32.2
23.73
44.07
3 to 5 times
Result: The maximum users are student who use mobile wallet
Q2. % Usage vs the annual income
32.2
23.73
44.07
3 to 5 times
Page 2 of 20
Result: Maximum users are whose annual salary is between 5-10 lakh
of income
% USAGE vs Age
32.2
23.73
44.07
3 to 5 times
Result: The maximum users are in age group between 18-25 i.e. young
people who uses mobile wallet
Q4. % Usage vs the frequency of usage in a month
Page 3 of 20
% USAGE vs Age
23.73
32.2
44.07
3 to 5 times
Approx. Chi-Square
df
Sig.
.635
58.786
6
.000
Page 4 of 20
Component Matrixa
Component
1
Safety
.591
EaseOfPayment
.759
KnowledgeOfUsing
.818
FrequencyOfUsing
.523
Page 5 of 20
Page 6 of 20
Chi-Square Tests
Asymp. Sig. (2Value
Pearson Chi-Square
Likelihood Ratio
Linear-by-Linear Association
N of Valid Cases
df
sided)
17.148a
.046
17.211
.046
3.557
.059
118
ANNOVA
Q3. We use annova analysis to find the relationship between the usage of debit/credit
card, cash or mobile wallet.
H0: The average of all three is same
H1: The average of at least two is different
Ans:
Page 7 of 20
ANOVA
Usage
Sum of Squares
df
Mean Square
Between Groups
68.391
22.797
Within Groups
12.807
112
.114
Total
81.198
115
Sig.
199.357
.000
Page 8 of 20
Multiple Comparisons
Usage
Scheffe
(I)
(J)
family_incom family_incom
Mean
Difference
Std.
Lower
(I-J)
Error
5 lakh to 10
2 lakh to 5
-.19355
.08092
.133
-.4232
.0361
lakh
lakh
-1.46875*
.08020
.000
-1.6964
-1.2411
-2.00000*
.10796
.000
-2.3064
-1.6936
.19355
.08092
.133
-.0361
.4232
-1.27520*
.08522
.88
-1.5171
-1.0333
below 2 lakh
-1.80645*
.11174
.97
-2.1236
-1.4893
above 10
5 lakh to 10
1.46875*
.08020
.000
1.2411
1.6964
lakh
lakh
1.27520*
.08522
.700.
1.0333
1.5171
-.53125*
.11122
.680
-.8469
-.2156
2.00000*
.10796
.000
1.6936
2.3064
1.80645*
.11174
.700
1.4893
2.1236
.53125*
.11122
.60
.2156
.8469
above 10
Sig.
Bound
Upper Bound
lakh
below 2 lakh
2 lakh to 5
5 lakh to 10
lakh
lakh
above 10
lakh
2 lakh to 5
lakh
below 2 lakh
below 2 lakh 5 lakh to 10
lakh
2 lakh to 5
lakh
above 10
lakh
Page 9 of 20
Multiple Comparisons
Usage
Scheffe
(I)
(J)
Mean
family_incom family_incom
Difference
Std.
Lower
(I-J)
Error
5 lakh to 10
2 lakh to 5
-.19355
.08092
.133
-.4232
.0361
lakh
lakh
-1.46875*
.08020
.000
-1.6964
-1.2411
-2.00000*
.10796
.000
-2.3064
-1.6936
.19355
.08092
.133
-.0361
.4232
-1.27520*
.08522
.88
-1.5171
-1.0333
below 2 lakh
-1.80645*
.11174
.97
-2.1236
-1.4893
above 10
5 lakh to 10
1.46875*
.08020
.000
1.2411
1.6964
lakh
lakh
1.27520*
.08522
.700.
1.0333
1.5171
-.53125*
.11122
.680
-.8469
-.2156
2.00000*
.10796
.000
1.6936
2.3064
1.80645*
.11174
.700
1.4893
2.1236
.53125*
.11122
.60
.2156
.8469
above 10
Sig.
Bound
Upper Bound
lakh
below 2 lakh
2 lakh to 5
5 lakh to 10
lakh
lakh
above 10
lakh
2 lakh to 5
lakh
below 2 lakh
below 2 lakh 5 lakh to 10
lakh
2 lakh to 5
lakh
above 10
lakh
Usage
Scheffe
Subset for alpha = 0.05
family_income
Page 10 of 20
Crosstab
Count
Income
2
Shopping_Freq
Total
4
15
17
16
54
11
13
40
10
24
31
40
32
15
118
Total
Chi-Square Tests
Value
df
.511
Likelihood Ratio
5.545
.476
N of Valid Cases
118
Pearson Chi-Square
5.257
Page 11 of 20
From the Chi-square test we can see that the Pearson Chi-square
value(2 sided) is greater than .025 (/2); so we cannot reject
the null hypothesis.
Occupation
Null Hypothesis: H0: There is no relationship between occupation and
frequency of online shopping.
Alternate Hypothesis: H1: Online shopping frequency is significantly
influenced by occupation of the shopper.
Crosstab
Count
Occupation
bussiness
Shopping_Freq
Total
3
21
31
54
11
24
40
14
24
46
64
118
Total
Chi-Square Tests
Value
df
8.887a
.180
Likelihood Ratio
8.984
.175
N of Valid Cases
118
Pearson Chi-Square
Page 12 of 20
From the Chi-square test we can see that the Pearson Chi-square
value(2 sided) is greater than .025 (/2); so we cannot reject
the null hypothesis.
Gender
Null Hypothesis: H0: There is no relationship between gender and
frequency of online shopping.
Alternate Hypothesis: H1: Online shopping frequency is significantly
influenced by gender of the shopper.
The following were the results
obtained in SPSS: Crosstab
Count
Gender
2
Shopping_Freq
Total
1
23
31
54
14
26
40
10
14
24
47
71
118
Total
Chi-Square Tests
Value
df
.743
Likelihood Ratio
.600
.741
N of Valid Cases
118
Pearson Chi-Square
.595
From the Chi-square test we can see that the Pearson Chi-square
value(2 sided) is gretare than .025 (/2); so we can not reject
the null hypothesis.
Page 13 of 20
Age
Null Hypothesis : H0: There is no relationship between age and
frequency of online shopping.
Alternate Hypothesis: H1: Online shopping frequency is significantly
influenced by age of the shopper.
The following were the results obtained in SPSS:
Crosstab
Count
Age
1
Shopping_Freq
Total
3
45
54
32
40
15
24
92
18
118
Total
Chi-Square Tests
Value
df
12.463a
.052
Likelihood Ratio
10.439
.107
N of Valid Cases
118
Pearson Chi-Square
From the Chi-square test we can see that the Pearson Chi-square
value(2 sided) is gretare than .025 (/2); so we can not reject
the null hypothesis.
Page 14 of 20
FACTOR ANALYSIS
Q6) Through factor analysis we rate the factors safety, ease of
payment, knowledge of using and frequency of using;
which customers consider while using mobile wallets.
The following were the results obtained in SPSS:
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy.
Bartlett's Test of Sphericity
Approx. Chi-Square
df
.635
58.786
6
Sig.
.000
Component Matrixa
Component
1
Safety
.591
EaseOfPayment
.759
KnowledgeOfUsing
.818
FrequencyOfUsing
.523
Page 15 of 20
Page 16 of 20
df
sided)
17.148a
.046
17.211
.046
3.557
.059
Likelihood Ratio
Linear-by-Linear Association
N of Valid Cases
118
Q8) Through factor analysis we rate the factors like cash back,
discount, credit point, freebies and others; which
influence the users choice of mobile wallet.
The following were the results obtained in SPSS:
df
Sig.
.684
205.436
10
.000
Page 17 of 20
Communalities
Initial
Extraction
Cash_back
1.000
.795
Discount
1.000
.774
Credit_point
1.000
.745
Freebies
1.000
.780
Other
1.000
.765
Initial Eigenvalues
Total
% of Variance
Cumulative %
Total
% of Variance
Cumulative %
2.593
51.866
51.866
2.593
51.866
51.866
1.266
25.320
77.187
1.266
25.320
77.187
.477
9.544
86.730
.394
7.889
94.619
.269
5.381
100.000
Page 18 of 20
Component Matrixa
Component
Promotional
Others
offers
Cash_back
.675
-.582
Discount
.696
-.538
Credit_point
.844
.181
Freebies
.828
.307
Other
.505
.715
From the KMO analysis we can see that the Kaiser-MeyerOlin Measure of Sampling Adequacy is 0.684 i.e. greater than
0.5. Also from the communalities table we can see that all the
extraction values are greater than 0.6 i.e. significant. So we can
proceed for factor analysis. From the Total Variance Explained
table and Scree plot we can see that 77.187% of the
Page 19 of 20
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