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HowTo:FixGooglePlayStoreNoConnection
RetryErrorMessage
Lastmodified:October24th,2015
Postedin:Tips
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GooglePlayStorehasthisverycommonerrorwhichshowsupwhenyouleastexpectanythingtogo
wrong.NoconnectionRetryerrormessagecomesupwhentheGooglePlayStoreapponyour
AndroidphoneortabletfailstoconnecttotheInternet,eventhoughtheInternetisworkingperfectlyfine
withotherappsonyourphone.Igotstuckwiththisyesterdayandalmostbangedmyheadonthewall
tryingtogetmyGooglePlayStorebacktoworkIevenendedupreplacingtheentireGooglePlay
Storeapponmyphone.
HowdidIfixit?ThereareseveralwaystofixandgetridofthisNoconnectionRetryerrormessage.
Aftermuchheadscratchingandreadingthroughdozensofforumposts,Iwasabletocomeupwithafew
solutions,thatcouldhelpyoufixthiserrormessageonAndroidphoneortablet.
HowToFixGooglePlayStoreNoConnectionRetryError
Message
LikeImentionedearlier,therearemultiplesolutionsandtipsthatyoucouldtrytofixthiserrormessage.
Imentionedthembelow.Fixsolutionno.2workedforme!
Solution1CheckyourGmail/Googleaccountpassword.Haveyourecentlychangedit?Ifyes,then
youwillneedtoreenteryourpasswordonyourAndroiddevicetogetallyourGoogleservicesback.As
soonasyouchangeyourGoogleaccountpassword,yourdevicegetsanotificationtoenterthenew
password.DoitoryourGooglePlayStoreoranyotherGoogleservicewillnotsyncorworkproperly.
Solution2ClearthePlayStorecache.TheGooglePlayStoreapponyourAndroiddevicestoressome
cachedataonyourdevicewhichcouldbeoneofthereasonswhyyouarenotabletoconnecttoGoogle
serversusingtheappandkeepgettingtheNoconnectionRetryerrormessage.Howtofixit?Read
thequickandeasystepsbelow:
GotoSettings>Apps.
ScrolltoAllappsandthenscrolldowntoGooglePlayStoreapp.
OpentheappdetailsandtapontheForcestopbutton.
Then,tapontheClearcachebutton.
Thatsit.NowstarttheGooglePlayStoreapponyourphone/tabletanditshouldloadandwork
absolutelyfine!
Solution3Checkthedateandtimeofyourdevice.Yes,thiswastheproblemwithmajorityofusers
complainingaboutthiserrormessageintheirGooglePlayStoreapp.Ifyourdateandtimearenot
correctlyset,youwillagaintheNoconnectionRetryerrormessage.
Solution4ForcereinstallGooglePlayStoreapp.Youcantryuninstallingalltheappupdatesonyour
phoneandreinstalltheGooglePlayStoreAPKagaintoseeifthatwouldworkforyou.Forinstructions
onhowtodownloadGooglePlayStoreAPKandinstallationinstructions,readhereforthetutorial!
Solution5Last,factoryresetyourphone.Wedonotwantyoutodothis,butthisseemstobethelast
optioniftheGooglePlayStorejustdoesntwork.However,beforeyoutrydoingthis,pleasemakesure
youbackupyourAndroidphoneortabletasafactoryresetwillcompletelywipeoutallyourdata.You
cangothroughsomeofthebackuptipsgivenbelow,ifneeded:
BackupyourApps.How?>HowtoBackupAndroidApps.
BackupyourSMSmessages.How?>HowtoBackup/RestoreSMSMessages.
BackupContacts,GmailandGoogleData.How?>SyncwithGoogleSync.
BackupCallHistory.How?>HowtoBackupCallHistory.
BackupWhatsAppMessages.How?>HowtoBackup/RestoreWhatsAppMessages.
BackupAPNSettings:GPRS,3G,MMSSettings.How?Notedowneverythingfrom:Settings>
Wireless&Networks(More)>Mobilenetworks>AccessPointNames.
ThesewerethefewsolutionswethinkcouldfixyourGooglePlayStoreappfortheNoconnection
Retryerrormessage.Someothersolutionworkedforyou?Pleasedopointthatoutinthecomments
belowasitwouldbehelpfultootherreaderswhohavebeentryingtofixGooglePlayStoreapp.
Hit+1orLIKEtothankus!
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46Comments
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ecoleman 2monthsago
I'vehadmyandroidphonefor3hoursandalreadytheplaystorehasstoppedworking.After3
hoursofsettingeverythingupInowhavetoresetit.ActuallyI'mgoingtoresetitandputitback
intheboxandreturnthepieceofshit.
Reply Share
max 8monthsago
thankyouverymuch,iapreciateit.
nowIcanrunmyplaystore
youarethebestman
Reply Share
LauritzLd 9monthsago
Trieditall...Stillnotworkin
Reply Share
joebest2004 10monthsago
Anothersolutionistomakeanewgoogleacoountonyourdevice,opentheplaystorethen
deletethenewaccount.
Reply Share
nick ayearago
thankyoualot....ididaresetanditworked
Reply Share
Rafa ayearago
Higuysjusttoletyouknow.Isolvedthisissuejustbyrestartingmywifirouter.Simpleasthat
Reply Share
somejerk ayearago
inoticeanotherandroiddevicecouldntconnecteither,soiaddedthegoogledns(8.8.8.8)tomy
router'sdnslistanditworkedjustfine.
Youmightneedtoreconnectyourwififorchangestotakeeffect
Reply Share
Wolf779965 ayearago
I'vehadthisproblemanseveraldevicesbutonlyinmyhomewlanarea.SoIguesseditwas
aproblemwiththerooter.AfterarooterresetitgotanewIPaddressandallworksfine!
Reply Share
Tyler ayearago
Tyler ayearago
Youlegend...thankyousomuch
Reply Share
Missmydumbphone ayearago
IhaveanLG38coptimusandgoogleplayworkedfineuntilonedaymyphonecrashedand
whenIrestartedit,Ihadlostmytracfoneminuteswidgetandcouldnolongerconnecttogoogle
playstore.Icanlogintomygmailaccountjustfineonthephoneandonpc.Icanalsoconnect
toskypeonmyphonesoitisn'tmyWiFiconnectionormydataplan.Ihavetriedallofthese
suggestionsexceptfactorresetwhichIamnotwantingtodo.
Reply Share
AndrewHeard ayearago
noneofsuggestions1..5workedforme,myhostsfileonlyhasthe1line127.0.0.1,stillcantfix
thisproblem
Reply Share
carlos ayearago
panopomaayosunggoogleplaystoreko
Reply Share
Guest ayearago
UninstallGoogleplayandreinstallfactoryversion
Reply Share
Gregor ayearago
Ievencan'tmakeanaccountorlogintomyaccount!!
Reply Share
RoshanDhanke ayearago
thankuveryverymuchmyproblemissloved
Reply Share
LisaJ 2yearsago
brandnewphoneshowingthiserrorI'vetriedeverything:(
Reply Share
NabeelAfzal 2yearsago
Pleasehelpmeitriedallthosethingsbutplaystoredon'twork
iresettimeanddate,deletecacheordata.uninstallupdates,forcestoporsigninginagain
untilliresetmydevicebutcurrentlyitisnotworkingpleasehelpmepleaseanybody
14
Reply Share
John 2yearsago
John 2yearsago
WhenIpress"forcestop"asapartofsolution2,itwarnsthatdoingthiscouldcauseerrors.
ShouldIbeworried?
Reply Share
Zec 2yearsago
Hello
Gotorecoverydoawipedalvikandcachepartitionanddoafactoryresetintherecovery
mode.Thismethodworkedformygalaxys5(sorryforthebadenglishI'mfromBosnia...)
Reply Share
matt 2yearsago
dateandtimewereoffonmysonstablet.Ichangedittocurrentdateandtime.problemfixed!
thanks!!!
Reply Share
GregKamer 2yearsago
Aftertryingeverythingelse,Icheckedthetime/dateonmydevice.Somehow,thedatewasset
toJuly23rd,2012andthetimewassetto3:32pm.Setittocorrectdate/timeandnowallis
workingfine.Wonderhowthosegotchangedinthefirstplace?
Reply Share
Sarutobisasuke8 2yearsago
Itriedoption12and3whichdidntwork.Triedafactoryresetwhichworked:)Thanks
Reply Share
JEMIOS 2yearsago
EXCELLENTEXCELLENTEXCELLENT!THANKSFORMAKINGMYDAY!
3
Reply Share
nuni 2yearsago
youforgetsomethingthatworksforme....ifyouloginasgoogleaccountasyourmail....pouf!
notworking:)sosetupyourmailasgmailandthenGoogleplaylikeacharm...
Reply Share
Birdy 3yearsago
InmycasethetimeanddateweretheproblemlolxDThanks4thearticleman)
2
Reply Share
ArsenKhachaturyan 3yearsago
Greatpost!!!
Inmycasetheproblemwasassociatedwithincorrectsystemdatetime.
Thanks.
Thanks.
2
Reply Share
Steven 3yearsago
Thetimesettingworksgreatonme.Thanksforthisone!
4
Reply Share
Evan 3yearsago
Thankssomuch!Didntknowthatdateandtimewasafactorforgoogleplaystoretonot
function
2
Reply Share
AprilPalmer 3yearsago
Blessyourbloomin'heart.Minewasthedate/timeissuemy4yearoldhadchangedit.Thank
you!!
1
Reply Share
karanisle 3yearsago
@MohamadZeidanElKhalayli,thanksforthegreatinformation:)
1
Reply Share
gerrybalamiento 3yearsago
noneofitworks..asihavedoneeverything.exceptfornumberonesinceihaventchangedmy
passwordanditisstillworkingonthedesktoppcbutmygmailonmyphone,isnotloading.
Reply Share
LewejenitzzajJazztinnejewel>gerrybalamiento 2yearsago
Okay...Ifitdoesn'twork,andyourphoneisrooted,openrootexplorer,searchforthe
foldernamed"etc".Openthefilecalled"host"withtexteditor...Asyoucanseethere
aretwo(2)IPaddresses..OnthesecondIPaddress,put"#"beforeit..Saveitthen
reboot
2
Reply Share
LoganJackary>LewejenitzzajJazztinnejewel ayearago
Thankssomuch!!Thatworked!Onnexus7
Reply Share
HAssAnAhmEd>LewejenitzzajJazztinnejewel 2yearsago
thanksitworksonHTCRHYME:D
Reply Share
brat>LewejenitzzajJazztinnejewel 2yearsago
Ionlyhaveoneaddressinhosts..whatnow?
4
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Share
Reply Share
subash 3yearsago
thanksaton
1
Reply Share
Matt 3yearsago
Iwilltrythebackupbecasuseiddoesntsolveanyth.
Reply Share
xenios 3yearsago
itdoesn'tsolveanything
3
Reply Share
MohamadZeidanElKhalayli>xenios 3yearsago
Gotosetting>ApplicationmanagerandpressonGooglePlayStoreicon,thenclick
onuninstallupdatesthenOK.
Nowgotosetting>ApplicationmanageragainandpressGooglePlayServices(ifyou
don'tfinditthenskipthis),ifyoufinditpressuninstallupdatesthenOK.
NowgotosettingandfindtheGoogleaccountundertheAccountsbarinthesettings,
pressontheGoogleaccounticon,thenpressontheaccountyouareregisteredwith,
andthenpressonremoveaccount,againpressonremoveaccount.
NowopenthePlayStore,pressonExistingandsigninwithyourexistingaccount.
Hopethishelp^^
2
Reply Share
NasirMahmood>MohamadZeidanElKhalayli ayearago
Workedforme.:)Thanks
Reply Share
BabarKhans>MohamadZeidanElKhalayli 2yearsago
nosir.thenthismsgshows..Couldn`tsignin
____________________________________________
Cantestablishareliableconnectiontotheserver.
Thiscouldbeatemporaryproblemoryourandroiddevicemaynotbeprovisined
fardataservices.ifitcontinues,callcustomercare,plzzzzhelpme
17
Reply Share
dragondj>BabarKhans ayearago
didyoufixit??
andifyoudidthenhowplease??
andifyoudidthenhowplease??
Reply Share
sehrish.hassan@hotmail.com>BabarKhans ayearago
ialsogetsameproblem..howcanisolvethispleasehelpmeout
3
Reply Share
saligta>MohamadZeidanElKhalayli 3yearsago
Notworkingbecausecan'tconnet
1
Reply Share
BrianV>MohamadZeidanElKhalayli 3yearsago
thisworkedforme!!
Reply Share
yth>xenios 3yearsago
exactly
Reply Share
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