Page

General
Header

Dash Board

Conversation Feed

Talkers Page

List

Profile

List Management

Topics

Setup

Admin
Cases

Test Case Description

Check if two tabs are being used for different companies or keywords then cross tab data is correct
Verify
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automatic refresh of header every 30 seconds - check the Network tab in your browser
automatic increament in header unread count
automatic increament in header pending count
automatic increament in header batches count
click on Header dropdown items - redirect to CF
Dashboard is showing all Approved Keywords

Verify Dashiboard is not showing Expired campaign until it has pending chat.
Verify Expand and minimise button works
Verify it is showing correct count of incoming and outgoing text.
Verify its showing correct count of total pending
Verify Earliest Pending , Pending and Unread messages are redirect to CF Page.
Verify it showing correct count of Talker Pending Requsts.
Verify Keyword dropdown works
Verify we can checked and uncheked away messages from Dashboard.
Send A Message To A Subscriber

Verify New chat bar appear for each new message

Send An Update To All
Select A List And Send An Update To It
Mark A Subscriber As Pending And Check It In The Pending Filter
Mark A Subscriber As Blocked And check it hide reply/comment drop down.
Set an Away Message In The Conversation Feed And Send Incoming Message To Verify Away Message
Verify all standard + client + keyword categories are showing on category filter
Verify non of other keyword level categories are showing across keyword.
Verify we can manully categorized any message.
Verify search by category works and Verify count from database
Verify Date filters works and verify result from database
Verify List filter is showing all the approved lists and it works.
Change Company,Keyword And Campaigns From Conversation Feed
Search For A Text Or Number On The Conversation Feed Search Bar
Check a number on the Quiet filter who is away for 7 days, 2 weeks and 30 days
Check a number of a particular telco on the telco filter
Send an update and check to see if it is appearing in the update filter
Select a list from the filter and check if only those numbers are appearing that are in the list
Select a Category from the filter and check if only those numbers are appearing that are in that Categ
Verify if someone sends Stop command it works.
Verify unblocked subscriber and check his reply box enabled.

Block A Subsciber
Unblock A Subscriber

Hover Over A Cellnumber And Check If A Popup Appears

Click The Cell Number To Get Directed Towards Its Profile Page
Verify paging works
Verifylist filter works
Verify add to List works
Verify Status filters works
Verify add to list more than 1000 talkers in one go
Search For A Number In Talkers Page
Create A New List
Edit The List
Verify List page is showing all approved lists.
Verify List talkers count
Verify Delete List button works
Verify all talkers gets unlisted when we delete any list.
Add A New Attribute
Edit The Attribute
Add custom Attribute
Delete custom attributes
Searching performed
Verify all messages are showing on Profile page if we open any talker profile
Toggle Pending and verify with Conversation feed
Add Subcribers To An Old List
Remove Subscribers From A List
Add 5000 talkers into list in one go and verify time.

Sent A Custom Topic

Send A Notification Topic
Send A Topic From 'Ask A Question' Tab
Send A Topic From 'Conditional Offer' Tab
Send A Topic From 'Direct Offer' Tab
Send A Topic From 'Event' Tab
Send A Topic From 'Poll' Tab
Verify when we select existing topic it fills all text boxes.
Setup A Keyword
Setup A Subkeyword
Setup Alternate Keyword
Add A Tipword On The Keyword/Subkeyword
Set An Alternate To The Keyword
Approve The Alternate And Keyword
Check we can create new categories client and keywordlevel

Verify category priorty works

Check Data Uploading Page By Uploading A File
Create Smart Tags
Create a Case on Create Case Tab--> Complaint
Create a Case on Create Case Tab--> Complaint
Create a Case on Create Case Tab--> Complaint
Create a Case on Create Case Tab--> Complaint
Check all the cases created above in Case List
Search For a Case number
Add case notes for a particular case
Recategorize a case

without mobile number

with mobile number
without Reference number
with Reference number

Passed/Fail

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