DeVry MGMT 410 Midterm Exam 2

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1. Question : (TCO 1) One of the implications of technology in HRM is

Student Answer: to strengthen communications internally and externally.

employees will need more face time with their superiors.

managers will have to revert to autocratic decision making.

abuse of e-mail and web surfing is eliminated.

2. Question : (TCO 1) All of these changes are causing an increased diversity in the U.S.
workforce except which of the following?

Student Answer: More baby boomers taking early retirement

Federal legislation prohibits employee discrimination

Passage of the Senior Citizens Freedom to Work Act

Globalization lowers barriers to immigrants

3. Question : (TCO 2) A small distribution organization uses a payroll company to provide

employee compensation services and keep timesheet records and employee attendance history.
This situation is an example of

Student Answer: offshoring.

centralized work surveillance.

outsourcing.

telecommuting.

4. Question : (TCO 2) A large manufacturing organization with 20 geographically dispersed

production facilities recently cut its HRM staff by 60%. Each site has a few generalists, but
specialist needs in recruiting and selection planning, employment law, training, and benefits
administration have been consolidated into one location. This situation is an example of

Student Answer: shared services.

decentralized work surveillance.

telecommuting.

offshoring.

5. Question : (TCO 3) When protected group members receive treatment different from other
employees, this is called

Student Answer: adverse impact.

adverse attack.

adverse treatment.

disparate treatment.

6. Question : (TCO 3) You are vice president of human resources of a large pharmaceutical
manufacturer. Your firm has a longstanding tradition of promoting from within. New hires are
fresh college graduates with no experience and no advanced degrees. Your firm is being sued by
Ed, a 45-year-old MBA, who has attempted to apply for a general manager job. He knows the
position is available because the incumbent died and the obituary was public information. He is

claiming age discrimination. Which of the following discrimination defenses should be

employed?

Student Answer: The 4/5 rule

Geographical comparison

Performance ratio comparison

Seniority systems

7. Question : (TCO 3) Which of the following laws extends employment protection of most
forms of disability status?

Student Answer: USERRA

ADA

ODHA

PDA

8. Question : (TCO 4) Sharon, vice president of human resources for a large textile firm, is in a
strategic restructuring meeting. The discussion topics include which one of the three production
facilities to close. There are 40 employees at each of the facilities. When asked, What should
we tell the employees? Sharon responds,

Student Answer: Tell them we are keeping the newest plant open for another 2 years. Transfer
all employees with 20 years of seniority to that plant.
Notify all workers immediately of probable plant closings within the next 4 years.
If we close, workers in affected areas get 30 days notice or 90 days pay and benefits upon
closing.
Legally, we are not required to tell the employees anything unless we lay off 50 or more
individuals.

9. Question : (TCO 5) When a job analyst watches employees directly or reviews films of
workers on the job, which analysis method is being used?

Student Answer: Group view method

Observation method

Structured method

Individual view method

10. Question : (TCO 4) Which of the following is not one of the guidelines for administering
discipline?

Student Answer: Following the hot stove rule

Provide no warning

Be consistent and impersonal

Making discipline actions progressive

11. Question : (TCO 5) This job analysis method requires job incumbents to record their daily
activities.

Student Answer: Journal method

Observation method

Diary method

Technical conference method

12. Question : (TCO 5) Where does recruitment occur in the strategic planning process?

Student Answer: Before corporate goals and objectives are established

After demands exceeds supply

After the labor supply and demand are compared

Before organizational mission is defined

13. Question : (TCO 6) Jane is the director of recruiting for a large corporation. Which of the
following is a warning signal that her efforts are not effective?

Student Answer: Recruiting costs have increased 5% over the last 3 years.

Because 25% of resumes are received through the Internet.

Janes secretary spends more time acknowledging ad responses from qualified applicants than
she did a year ago.
Janes secretary spends more time acknowledging ad responses from under qualified applicants
than she did a year ago.

14. Question : (TCO 6) A benefit of a good recruiting program is indicated by which of the
following?

Student Answer: More native speakers apply and fewer foreign nationals apply.

Minimized cost of processing unqualified candidates.

All applicants are encouraged to apply for jobs.

Recruiting results in no women and minority applicants.

15. Question : (TCO 6) Which is not a step in the selection process?

Student Answer: Initial screening

Background investigation

Postemployment test

Conditional job offer

16. Question : (TCO 6) Which of the following is a recruitment alternative that keeps employees
longer than temporary employees and are employed by a firm.

Student Answer: Leased employees

Independent contractors

Self-employed

Temporary employees

17. Question : (TCO 7) In the selection process, the employment testing should occur after

Student Answer: the medical/physical examination.

the initial screening.

the conditional job offer.

the completed application.

18. Question : (TCO 7) An activity included in pre-employment testing that creates a miniature
replica of a job is called

Student Answer: a performance simulation test.

a work sampling.

an assessment center.

a global testing.

19. Question : (TCO 7) Application forms typically include all of the following except

Student Answer: a statement giving the employer the right to dismiss an employee for falsifying
information.
permission for the employer to obtain previous work history.

name, address, and telephone number.

marital status.

20. Question : (TCO 8) Which is not an on-the-job training method?

Student Answer: Job rotation

Simulations

Apprenticeships

Internships

21. Question : (TCO 8) What is an employee development method that can allow the employee
to share in decision making, learn by observing others, and investigate problems?

Student Answer: Job rotation

Adventure training

Simulations

Committee assignment

22. Question : (TCO 8) Organizational development addresses system-wide change in the

organization. If following the Lewin change process, which order of steps are correct?

Student Answer: Change, refreeze, unfreeze

Unfreeze, change, refreeze

Refreeze, change, unfreeze

Unfreeze, refreeze, change

23. Question : (TCO 9) Hector is a research scientist in a large company. He refuses to go to staff
meetings but volunteers to attend conventions where he receives recognition for his
accomplishments. He holds 17 patents (more than two for each year he has been with his
company, and they are proudly displayed on his office wall), but will not work with his manager
on quarterly goals. What is Hectors Holland vocational preferences type?

Student Answer: Realistic-investigative-enterprising

Social-enterprising-conventional

Social-conventional-realistic

Investigative-conventional-artistic

Realistic-conventional-artistic

24. Question : (TCO 9) Career stages are important to employee development. The traditional
stages are

Student Answer: entry-level, promotions, and retirement.

graduate, hired, trained, and retired.

exploration, establishment, midcareer, late career, and decline.

entry-level, establishment, midcareer, late career, and retirement.

25. Question : (TCO 9) Melissa prefers solitary work to large groups, asking questions rather
than answering them, and making her own rules instead of following others. What Holland
vocational preference model best represents her?

Student Answer: Realistic-investigative-artistic

Social-enterprising-conventional

Social-conventional-realistic

Realistic-conventional-artistic

1. Question : (TCO 3) Explain the need for equal employment opportunity laws in organizations.
How has it impacted HRM? Defend your position.

2. Question : (TCO 7) You have been ask by the VP of HR to review the hiring practices of the
organization. You determine that you need to ensure you are using best practices and the process
is in compliance. Provide, define, and explain the five best practices for hiring that the EEOC
recommends. Be sure to state why these are best practices, and why the EEOC recommends that
you follow them.

3. Question : (TCO 8) You have just been promoted at the BBB Company and now have the
responsibility of the employee orientation program. What components should be covered in the
program? Explain what would be covered in your employee orientation program.

DeVry MGMT 410 Midterm Exam 2

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