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Business Plan of
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Operational Plan
Clickyme.com is an online store where especially second hand
products are kept for biding. The customers bid through the website using their
registered account where each items bidding starts from half the price of what its
estimated cost is.
Bidding time is pre- determined and the highest bidder till the end of
the determined time wins and gets to take product home.
Moreover there are also special offer that can be offered where each bid is a
paid bid. the more the bidding takes place, the more cheaper the item gets,
maximum reduction in cost price is up to 15% to 20% of the initial price, each
bidder fee which is very less i.e. Re.1 to Rs.10 depending on the value of the
product.
Bidding is a special event that takes place in addition to the sales of second
hand products and few other firsthand goods. Bidding takes place for goods that
are special in nature or those products that are rarely found in the Nepalese Market.

Identify the Firms Location

Harisiddhi is the location that has been selected for the placement of the firm.
The rent in the area is relatively low compared to other places and has been
selected due to its ideal position to get around the city. The estimated rent expense
is Rs.25000-Rs.35000 per month.
Location of customers: customers for the online bidding site are mostly the
people of urban areas who have access to the internet. i.e. mainly people of
the city areas like Kathmandu , laltipur, Bhaktapur, Chitwan, Dharan ,
Pokhara , etc
Location of Suppliers: Our suppliers for the second hand items are mostly
the accountholders of our website and the general public who wants their old
items sold. In addition to these for the first hand goods the vendors are the
main suppliers.

 Access to transportation: There is a good access of the transportation facility

with the location that we have selected.
Community features: Harisiddhi is a peaceful area and gradually
urbanization is reaching this place. The area is facilitated with subtle
resources. The second hand goods market is flourishing in the Nepalese
society.

Operation (product, service, varieties, process)

Being an online store site we have selected various products that can
be sold second hand online in context of Nepal
Electronics
Furniture
Gadgets
Modes of Transportation
Real estate
Antiques
First hand clothes
The services that we provide are mainly sales 2nd hand products and first hand
products.
Facility Requirement
The facility that we have needs a warehouse or a good storage facility in order to
store the goods. In addition to this we need a room that is well facilitated to hold a
database server. The office must have a 24 hour power backup facility so as to let
the operations of the online tractions work without the worry of load shedding
problem or any other type of power related problems.

Layout
We are Considering the modern office layout: Open floor plan, lots of common
space flooded with natural light, clusters of "pods" with low partitions (or none),
all designed to encourage teamwork, boost productivity and management hopes
improve the bottom line. In addition to this a workspace designed for maximum

collaboration is designed.
Key:
1. Product manager's work space (just out of frame).
2. Current stories.
3. Techie to-do's.
4. End-of-iteration meeting agenda.
5. General-purpose whiteboard space.
6. Main story card board.
7. Developer workstations.
8. Old story card board.
9. Continuous integration server.
Inventory management
Inventories are managed by classifying it into three separate classes at first that
consists of :
i) First hand
ii) Second hand
iii) Special Items

Quality
The online sale of second hand product gives us challenges of maintaining the
quality of goods sold. To manage this we can inspect the goods that the we sell and
quality check it. In addition to this Sales and sales support must be customerfocused.
Effective TQM program
Effective TQM program that we can use in our organization is the MBO of
management by objectives. Here management by objectives can be helpful as we
create new objectives every time we fulfill our current objectives