PrivacyPolicy

YourPrivacymattersto(theCompany,we,Dot,orus).ThisPrivacyPolicyexplainshow
wecollect,process,use,shareandprotectinformationaboutyou.Italsotellsyouhowyoucan
accessandupdateyourinformationandmakecertainchoicesabouthowyourinformationisused.
ThePrivacyPolicycoversbothonline(e.g.,mobileservices,includingMobileApplication,however
accessedand/orused,whetherviapersonalcomputers,mobiledevicesorotherwise)andoffline
(e.g.,collectionofdatathroughmailings,telephone,orinperson)activitiesowned,operated,
provided,ormadeavailablebytheCompany.Ouronlineandofflineactivities,inrelationto
facilitationofbarberbookingservicesthroughanetworkofthirdpartybarbersand,arecollectively
referencedastheServices.ThisPrivacyPolicyalsoappliestoyouruseofinteractivefeaturesor
downloadsthat:(i)weownorcontrol;(ii)areavailablethroughtheServices;or(iii)interactwiththe
ServicesandpostorincorporatethisPrivacyPolicy.
BYACCEPTINGTHECUSTOMERTERMSANDCONDITIONS,YOUAGREETOTHETERMSOF
THISPRIVACYPOLICY.Pleasereviewthefollowingcarefullysothatyouunderstandourprivacy
practices.IfyoudonotagreetothisPrivacyPolicy,donotaccepttheCustomerTermsand
ConditionsoruseourServices.ThisPrivacyPolicyisincorporatedbyreferenceintotheCustomer
TermsandConditions.
IfyouhavequestionsaboutthisPrivacyPolicy,pleasecontactusthroughemailaddressprovided
onourwebsiteand/orMobileApplication.
1.

DEFINITIONS
UnlessotherwiseprovidedinthisPrivacyPolicy,thetermscapitalizedinthePrivacyPolicyshall
havethemeaningasprovidedhereunder:

Deviceshallmeancomputer,mobileorotherdeviceusedtoaccesstheServices.

DeviceIdentifiershallmeanIPaddressorotheruniqueidentifierfortheDevice.

MobileApplicationshallmeanapplicationprovidedbyusontheDeviceto
accesstheServices.

MobileDeviceInformationshallhavethemeaningassignedtothetermin
paragraph2(d)(ii)hereto.

Promotionshallmeananycontestandotherpromotionsofferedbyus.

ProtectedInformationshallmeansuchcategoriesofinformationthatcould

reasonablybeusedtoidentifyyoupersonally.
o

TPSPshallmeanathirdpartyserviceprovider.

UsageInformationshallhavethemeaningassignedtotheterminparagraph2(b)
(i)hereto.

2.

WHATINFORMATIONDOWECOLLECT?
INFORMATIONYOUPROVIDETOUS

WemayaskyoutoprovideuswithcertainProtectedInformation.Wemaycollectthisinformation
throughvariousmeansandinvariousplacesthroughtheServices,includingaccountregistration
forms,contactusforms,orwhenyouotherwiseinteractwithus.Whenyousignuptousethe
Services,youcreateauserprofile.WeshallaskyoutoprovideonlysuchProtectedInformation
whichisforlawfulpurposeconnectedwithourServicesandnecessarytobecollectedbyusforsuch
purpose.
Thecurrentdatafieldsthatmightberequestedforare:

EnrolmentnumberofIITROORKEE

Name

Address

ProfiledataprovidedtousbytheFacebook.com

INFORMATIONWECOLLECTASYOUACCESSANDUSEOURSERVICES
InadditiontoanyProtectedInformationorotherinformationthatyouchoose
tosubmittous,weandourTPSPmayuseavarietyoftechnologiesthatautomatically(orpassively)
collectcertaininformationwheneveryouvisitorinteractwiththeServices(UsageInformation).In
addition,wecollectyourDeviceIdentifierforyourDevice.ADeviceIdentifierisanumberthatis
automaticallyassignedtoyourDeviceusedtoaccesstheServices,andourcomputersidentifyyour
DevicebyitsDeviceIdentifier.

INFORMATIONTHIRDPARTIESPROVIDEABOUTYOU

Wemay,fromtimetotime,supplementtheinformationwecollectaboutyouthroughourMobile
ApplicationorServiceswithoutsiderecordsfromthirdparties.
INFORMATIONCOLLECTEDBYMOBILEAPPLICATIONS

OurServicesareprimarilyprovidedthroughtheMobileApplication.Wemay

collectandusetechnicaldataandrelatedinformation,includingbutnotlimitedto,technical
informationaboutyourdevice,systemandapplicationsoftware,andperipherals,thatisgathered
periodicallytofacilitatetheprovisionofsoftwareupdates,productsupportandotherservicestoyou
(ifany)relatedtosuchMobileApplications.
WhenyouuseanyofourMobileApplications,theMobileApplicationmay

automaticallycollectandstoresomeorallofthefollowinginformationfromyourmobile
device(MobileDeviceInformation),inadditiontotheDeviceInformation,includingwithout
limitation:

Yourpreferredlanguageandcountrysite(ifapplicable)

Themanufacturerandmodelofyourmobiledevice

Yourmobileoperatingsystem

InformationabouthowyouinteractwiththeMobileApplicationto
whichtheMobileApplicationlinks,suchashowmanytimesyouuseaspecificpartoftheMobile
Applicationoveragiventimeperiod,theamountoftimeyouspendusingtheMobileApplication,
howoftenyouusetheMobileApplication,actionsyoutakeintheMobileApplicationandhowyou
engagewiththeMobileApplication
Informationtoallowustopersonalizetheservicesandcontent

availablethroughtheMobileApplication
3.
o

USEOFINFORMATIONCOLLECTED
Ourprimarygoalincollectingyourinformationistoprovideyouwithanenhanced
experiencewhenusingtheServices.Weuseyourinformationtocloselymonitorwhichfeaturesof
theServicesareusedmost,toallowyoutoviewyourtriphistory,ratetrips,andtodeterminewhich
featuresweneedtofocusonimproving,includingusagepatternsandgeographiclocationsto
determinewhereweshouldofferorfocusservices,featuresand/orresources.

BasedupontheProtectedInformationyouprovideuswhenregisteringforan
account,wewillsendyouawelcomingemailtoverifyyourusernameandpassword.

WeusetheinformationcollectedfromourMobileApplicationsothatweareableto
serveyouthecorrectappversiondependingonyourdevicetype,fortroubleshootingandinsome
cases,marketingpurposes.

WeuseyourInternetProtocol(IP)addresstohelpdiagnoseproblemswithour

computerserver,andtoadministerourwebsite(s).YourIPaddressisusedtohelpidentifyyou,but
containsnopersonalinformationaboutyou.
Wewillsendyoustrictlyservicerelatedannouncementsonrareoccasionswhenitis

necessarytodoso.Forinstance,ifourServicesaretemporarilysuspendedformaintenance,we
mightsendyouanemail.Ifyoudonotwishtoreceivethem,youhavetheoptiontodeactivateyour
account.
o

Wemayusetheinformationobtainedfromyoutoprevent,discoverandinvestigate
violationsofthisPrivacyPolicyoranyapplicabletermsofserviceortermsofusefortheMobile
Application,andtoinvestigatefraud,chargebackorothermatters.

WeprovidesomeofyourProtectedInformationtothebarberwhoacceptsyour
requestforbarberservicessothatthebarbermayserveyou.

Inaddition,wemayuseyourProtectedInformationorUsageInformationthatwe
collectaboutyou:(1)toprovideyouwithinformationorservicesorprocesstransactionsthatyou
haverequestedoragreedtoreceiveincludingtosendyouelectronicnewsletters,ortoprovideyou
withspecialoffersorpromotionalmaterialsonbehalfofusorthirdparties;(2)toenableyouto
participateinavarietyoftheServicesfeaturessuchasonlineormobileentrysweepstakes,
contestsorotherpromotions;(3)tocontactyouwithregardtoyouruseoftheServicesand,inour
discretion,changestotheServicesand/ortheServicespolicies;(4)forinternalbusinesspurposes;
(5)forinclusioninourdataanalytics;and(6)forpurposesdisclosedatthetimeyouprovideyour
informationorasotherwisesetforthinthisPrivacyPolicy.

Wemayusetheinformationcollectedfromyoufortargetedadvertising.Thisinvolves
usinginformationcollectedonanindividual'sApplicationbrowsingbehavioursuchasthepagesthey
havevisitedorthesearchestheyhavemade.Thisinformationisthenusedtoselectwhich
advertisementsshouldbedisplayedtoaparticularindividualonwebsitesotherthanourApplication.

4.

HOWANDWHENDOWEDISCLOSEINFORMATIONTOTHIRDPARTIES
Wedonotsell,share,rentortradetheinformationwehavecollectedaboutyou,otherthanas
disclosedwithinthisPrivacyPolicyoratthetimeyouprovideyourinformation.Followingarethe
situationswheninformationmaybeshared:
(a)WHENYOUAGREETORECEIVEINFORMATIONFROMTHIRDPARTIES.
Youmaybepresentedwithanopportunitytoreceiveinformationand/ormarketingoffersdirectly
fromthirdparties.IfyoudoagreetohaveyourProtectedInformationshared,yourProtected

Informationwillbedisclosedtosuchthirdpartiesandallinformationyoudisclosewillbesubjectto
theprivacypolicyandpracticesofsuchthirdparties.Wearenotresponsiblefortheprivacypolicies
andpracticesofsuchthirdpartiesand,therefore,youshouldreviewtheprivacypoliciesand
practicesofsuchthirdpartiespriortoagreeingtoreceivesuchinformationfromthem.Ifyoulater
decidethatyounolongerwanttoreceivecommunicationfromathirdparty,youwillneedtocontact
thatthirdpartydirectly.
(b)THIRDPARTIESPROVIDINGSERVICESONOURBEHALF
WeusethirdpartycompaniesandindividualstofacilitateourServices,provideorperformcertain
aspectsoftheServicesonourbehalfsuchasdrivers,designand/oroperatetheServices
features,tracktheServicesanalytics,processpayments,engageinantifraudandsecurity
measures,providecustomersupportenableustosendyouspecialoffers,hostourjobapplication
form,performtechnicalservices(e.g.,withoutlimitation,maintenanceservices,database
management,webanalyticsandimprovementoftheServicesfeatures),orperformother
administrativeservices.Thesethirdpartieswillhaveaccesstouserinformation,includingProtected
Informationtoonlycarryouttheservicestheyareperformingforyouorforus.
AnalyticsTPSPsmaysetandaccesstheirowncookies,webbeaconsandembeddedscriptson
yourDeviceandtheymayotherwisecollectorhaveaccesstoinformationaboutyou,includingnon
personallyidentifiableinformation.
(d)CONTESTSANDPROMOTIONS
WemayofferPromotionsthroughtheServicesthatmayrequireregistration.Byparticipatingina
Promotion,youareagreeingtoofficialrulesthatgovernthatPromotion,whichmaycontainspecific
requirementsofyou,including,allowingthesponsorofthePromotiontouseyourname,voice
and/orlikenessinadvertisingormarketingassociatedwiththePromotion.Ifyouchoosetoentera
Promotion,youagreethatyourProtectedInformationmaybedisclosedtothirdpartiesorthepublic
inconnectionwiththeadministrationofsuchPromotion,including,inconnectionwithwinner
selection,prizefulfilment,andasrequiredbylaworpermittedbythePromotionsofficialrules,such
asonawinnerslist.
(e)ADMINISTRATIVEANDLEGALREASONS
WecooperatewithGovernmentandlawenforcementofficialsandprivatepartiestoenforceand
complywiththelaw.Thus,wemayaccess,use,preserve,transferanddiscloseyourinformation

(includingProtectedInformation,IPaddress,DeviceInformation),toGovernmentorlaw
enforcementofficialsorprivatepartiesaswereasonablydetermineisnecessaryandappropriate:(i)
tosatisfyanyapplicablelaw,regulation,subpoenas,Governmentalrequestsorlegalprocess;(ii)to
protectand/ordefendtheTermsandConditionsforonlineandmobileServicesorotherpolicies
applicabletoanyonlineandmobileServices,includinginvestigationofpotentialviolationsthereof;
(iii)toprotectthesafety,rights,propertyorsecurityoftheCompany,ourServicesoranythirdparty;
(iv)toprotectthesafetyofthepublicforanyreason;(v)todetect,preventorotherwiseaddress
fraud,securityortechnicalissues;and/or(vi)topreventorstopactivitywemayconsidertobe,orto
poseariskofbeing,anillegal,unethical,orlegallyactionableactivity.
(f)WHENYOUSHAREINFORMATION
ProtectedInformationmaybecollectedandsharedwiththirdpartiesifthereiscontentfromthe
MobileApplicationthatyouspecificallyandknowinglyuploadto,sharewithortransmittoanemail
recipient,onlinecommunity,website,ortothepublic,e.g.uploadedphotos,postedreviewsor
comments,orinformationaboutyouoryourridethatyouchoosetosharewithothersthrough
featureswhichmaybeprovidedonourServices.Thisuploaded,sharedortransmittedcontentwill
alsobesubjecttotheprivacypolicyoftheemail,onlinecommunitywebsite,socialmediaorother
platformtowhichyouupload,shareortransmitthecontent.
(g)BUSINESSTRANSFER
Wemayshareyourinformation,includingyourProtectedInformationandUsageInformationwith
ourparent,subsidiariesandaffiliatesforinternalreasons.Wealsoreservetherighttodiscloseand
transferallsuchinformation:(i)toasubsequentowner,coowneroroperatoroftheServicesor
applicabledatabase;or(ii)inconnectionwithacorporatemerger,consolidation,restructuring,the
saleofsubstantiallyallofourmembershipinterestsand/orassetsorothercorporatechange,
including,duringthecourseofanyduediligenceprocess.
5.

THIRDPARTYCONTENTANDLINKSTOTHIRDPARTYSERVICES
TheServicesmaycontaincontentthatissuppliedbyathirdparty,andthosethirdpartiesmay
collectwebsiteusageinformationandyourDeviceIdentifierwhenwebpagesfromanyonlineor
mobileServicesareservedtoyourbrowser.Inaddition,whenyouareusingtheServices,youmay
bedirectedtoothersitesorapplicationsthatareoperatedandcontrolledbythirdpartiesthatwedo
notcontrol.Wearenotresponsiblefortheprivacypracticesemployedbyanyofthesethirdparties.
Forexample,ifyouclickonabanneradvertisement,theclickmaytakeyouawayfromoneofour

websitesontoadifferentwebsite.Theseotherwebsitesmaysendtheirowncookiestoyou,
independentlycollectdataorsolicitProtectedInformationandmayormaynothavetheirown
publishedprivacypolicies.WeencourageyoutonotewhenyouleaveourServicesandtoreadthe
privacystatementsofallthirdpartywebsitesorapplicationsbeforesubmittinganyProtected
Informationtothirdparties.
6.

SOCIALMEDIAFEATURESANDWIDGETS
OuronlineandmobileServicesmayincludesocialmediafeatures,suchastheFacebookLike
button,andwidgetssuchasaShareThisbutton,orinteractiveminiprogramsthatrunonour
onlineandmobileServices.ThesefeaturesmaycollectyourIPaddress,photograph,whichpage
youarevisitingonouronlineormobileServices,andmaysetacookietoenablethefeatureto
functionproperly.Socialmediafeaturesandwidgetsareeitherhostedbyathirdpartyorhosted
directlyonouronlineServices.Yourinteractionswiththesefeaturesandwidgetsaregovernedby
theprivacypolicyofthecompanyprovidingthem.

7.

INFORMATIONCOLLECTEDBYBARBERS
ThisPrivacyPolicyshallnotcovertheusageofanyinformationaboutyouwhichisobtainedbythe
barberwhileprovidingyouanappointmentbookedusingtheServices,orotherwise,whichisnot
providedbyus.

8.

CHANGEOFINFORMATIONANDCANCELLATIONOFACCOUNT
(a)Youareresponsibleformaintainingtheaccuracyoftheinformationyousubmittous,suchas
yourcontactinformationprovidedaspartofaccountregistration.IfyourProtectedInformation
changes,orifyounolongerdesireourServices,youmaycorrect,deleteinaccuracies,oramend
informationbymakingthechangeonourmemberinformationpageorbycontactingusthrough
emailaddressmentionedonourMobileApplication.Wewillmakegoodfaitheffortstomake
requestedchangesinourthenactivedatabasesassoonasreasonablypracticable.
(b)Youmayalsocancelormodifyyourcommunicationsthatyouhaveelectedtoreceivefromthe
Servicesbyfollowingtheinstructionscontainedwithinanemailorbyloggingintoyouruseraccount
andchangingyourcommunicationpreferences.

(c)IfuponmodifyingorchangingtheinformationearlierprovidedtoUs,wefinditdifficulttopermit
accesstoourServicestoyouduetoinsufficiency/inaccuracyoftheinformation,wemay,inoursole
discretionterminateyouraccesstotheServicesbyprovidingyouawrittennoticetoyou.
(d)Ifyouwishtocancelyouraccountorrequestthatwenolongeruseyourinformationtoprovide
youservices,contactusthroughemailaddress(dothelp1@gmail.com).WewillretainyourProtected
InformationandUsageInformationforaslongasyouraccountwiththeServicesisactiveandas
neededtoprovideyouservices.Evenafteryouraccountisterminated,wewillretainyourProtected
InformationandUsageInformation(includingappointmenthistory,andtransactionhistory)as
neededtocomplywithourlegalandregulatoryobligations,resolvedisputes,concludeanyactivities
relatedtocancellationofanaccount,investigateorpreventfraudandotherinappropriateactivity,to
enforceouragreements,andforotherbusinessreason.Afteraperiodoftime,yourdatamaybe
anonymizedandaggregated,andthenmaybeheldbyusaslongasnecessaryforustoprovideour
Serviceseffectively,butouruseoftheanonymizeddatawillbesolelyforanalyticpurposes.
9.

SECURITY
TheProtectedInformationandUsageInformationwecollectissecurelystoredwithinourdatabases,
andweusestandard,industrywide,commerciallyreasonablesecuritypracticessuchasencryption,
firewallsandSSL(SecureSocketLayers)forprotectingyourinformation.However,aseffectiveas
encryptiontechnologyis,nosecuritysystemisimpenetrable.Wecannotguaranteethesecurityof
ourdatabases,norcanweguaranteethatinformationyousupplywon'tbeinterceptedwhilebeing
transmittedtousovertheInternetorwirelesscommunication,andanyinformationyoutransmitto
theCompanyyoudoatyourownrisk.Werecommendthatyounotdiscloseyourpasswordto
anyone.

10.

GRIEVANCEOFFICER
DotherebyappointsDotSupportManagerasthegrievanceofficerforthepurposesoftherules
draftedundertheInformationTechnologyAct,2000,whomaybecontacted
atdothelp1@gmail.com.Youmayaddressanygrievancesyoumayhaveinrespectofthisprivacy
policyorusageofyourProtectedInformationorotherdatatohim.

11.

CHANGESTOTHEPRIVACYPOLICY
Fromtimetotime,wemayupdatethisPrivacyPolicytoreflectchangestoourinformationpractices.
AnychangeswillbeeffectiveimmediatelyuponthepostingoftherevisedPrivacyPolicy.Ifwemake

anymaterialchanges,wewillnotifyyoubymeansofanoticeontheServicespriortothechange
becomingeffective.Weencourageyoutoperiodicallyreviewthispageforthelatestinformationon
ourprivacypractices