MultiSite Monitor

Program
HISTORY

Doc 406000.003.063, Issue 2.3.1, 2014-Nov, Pub. 2014-11-07

The MultiSite Team

Contents
Installation
Compatibility
New in This Version
In Previous Versions
Reported Problems
MultiSite Monitor Team

This document is a record or history database that describes what's new in the latest
and previous versions of this program.
MultiSite Monitor is a Web server-based database application designed for
communication with Elteks power systems around the world. The application analyses
the systems energy usage, and enables direct configuration of the individual sites to
optimize the systems green-energy performance.
Installation

Computers Requirements
Minimum:
Server Hardware:
Intel Dual XEON 64bit - 1.8 GHz CPU, 4.0 GB RAM memory, 100GB free hard disc
space, 1024x768 16 bit color display.
Server Software:
MS Windows 2008 Server operating system, MS IIS 7.0, ASP4.0.NET and SQL
Express Database.
Client Hardware:
Computer 800MHz CPU, 512MB RAM memory, 1GB free hard disc space, a
1024x768 16 bit color display.
Client Software:
MS Windows XP operating system and Silverlight plug-in application in the client
computers Web browser
Recommended:
Server Hardware:
Intel Quad 64Bit - 2.4 GHz CPU, 8 GB RAM memory, 100 GB free hard disc space,
1280x1024 32 bit color display.
Server Software:
MS Windows 2008 Server R2 operating system, MS IIS 7.5, ASP4.0.NET and SQL
Express Database.
Client Hardware:
Computer 1.8 GHz CPU, 2.5 GB RAM memory, 1GB free hard disc space, a
1024x768 32 bit color display.
Client Software:
MS Windows 7 operating system and Silverlight plug-in application in the client
computers Web browser
Communication with the Controllers:
HTTP-JSON protocol on TCP Port 80 or Port 443 (SSL) for secure communication.
SNMP Alarm traps: UDP Port 162 and Port 161
Sites Network Bandwidth and Speed:
Minimum required bandwidth: 15 KB/s (no dial-up).
Transport layer: TCP Port 80 or Port 443 (SSL) for secure communication.
Maximum response time: 700 ms
Internal Software Communication
Between Data Collector Service and IIS:
Between MSM SNMP Service and IIS:

TCP Port 8082

TCP Port 8083

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MultiSite Monitor Program History

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Installation Procedure:
To achieve a more efficient implementation, we recommend that the MultiSite Monitors
installation in the customers network is performed by an Eltek engineer.
Also, refer to the Installation Procedures for Windows Server 2008 R2 (doc. 2114194),
and for Windows server 2012 R2 (doc. 2169251).
^Top

.
Compatibility Controllers versus MultiSite Monitor
For a complete overview of the MultiSite Monitors compatibility, e-mail your contact person at Eltek.
Version No. or newer
Controller
Hardware

Web Server
Device Firmware

MultiSite Monitor Version No.

1.0 2.0 2.1 2.1.1 2.2 2.3
2.3.1
X X X
X
X
X
X X X
X
X
X
X X
X
X
X

SP, v 2.x

MCF5208

WP v 4.6

SP, v 2.x

MCF5235

WP v 4.6

CP

CP v 1.03

SP2M v 1.x

X
X

X
X

X
X

X
X

X
X

SP S v 1.x

X
X

X
X

X
X

X
X

X
X

SP, v 3.x
CP, v 1.x

SP2M, v 1.x SP2M

SP2M, v 2.x
SP S, v 1.x

SP S

SP S, v 2.x

Controllers: ....... SP= Smartpack; CP= Compack; SP2M= Smartpack2 Master; SP S= Smartpack S
Web Server: ....... DeviceFirmware= Embedded hardware platform and its firmware; WP= WebPower

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MultiSite Monitor Program History

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Version &
Date

New in This Version

Art. 406000.003

New functionality (2.3.1)

2.3.1
2014-11-07

No new functionality is added

Most Important Fixes in MultiSite Monitor (2.3.1)

ID
Symptom
10400 The hourly message generated by the MSMJson Service causes an
error, when the static message exceeds 10KB in size

Status
Fixed in version 2.3.1

Also, read the description of reported problems or bugs at the moment, at the end of
this file.
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MultiSite Monitor Program History

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Version &
Date

In Previous Versions

New functionality (2.3)

2.3
2014-10-16

New Automatic Detection of underperforming sites,

regarding their use of Battery, Energy, Generator and their network Connectivity

Expanded with new types of KPI, based on number of underperforming sites,

regarding their use of Battery, Energy, Generator and their network Connectivity

Improved presentation and monitoring of Battery Condition

with new graphs for Battery Life Days Remaining and Battery Backup Time

Improved presentation and monitoring of Grid Availability

with features such as how long the grid is available in a power site -- in minutes and
percentage -- for the last 30 days, weeks, months. Also, the same features for a
group of sites

New Site Priority configuration from 1 to 5, thus enabling,

searching and filtering alarms and filtering underperforming sites based on priority

New Search criteria in the Rolling Alarm view,

which enable searching for specific alarm descriptions

Increased types of E-mail Reports with

new Energy Report, Underperforming Report, KPI Report and Site Summary Report

Improved Menu System

Most Important Fixes in MultiSite Monitor (2.3)

ID
Symptom
Status
9702 The Historical Alarms list, in the Statistics > Alarms >Details pane, is Fixed in version 2.3
filtered on the Alarm On Time date & time, instead of on the Alarm
OFF Time
9720 Not able to receive v1 SNMP traps from sites controllers by default.
.

Fixed in version 2.3

Also, read the description of reported problems or bugs at the moment, at the end of
this file.
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MultiSite Monitor Program History

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Version &
Date

In Previous Versions

New functionality (2.2)

2.2
2014-05-05

New SNMP Trap Receiver, working in the background.

Receives v2/v3 traps from the sites controllers and store them in a SQL database

New Statistics, Alarm Traps pane (rolling alarms from all sites).
SNMP traps from all connected controllers with many filtering options

New Statistics, Alarm Details pane for a selected site or group of sites.
With alarm statistics and tabs for Active alarms and Historical alarms with many
filtering options

New Statistics, Alarms Ranking pane (time in alarm and offline)

With overview of every sites ranking in comparison to the rest of the connected sites

New Statistics, Event Logs pane for a selected site or group of sites.
Logging when sites change from normal to alarm mode and vice versa; also, when
sites send alarm report e-mails

New E-mail Service from every site or group of sites, containing a report of the sites
active alarms

Added the new user role E-mail, enabling to send alarm report e-mails to persons
not registered as standard MultiSite Monitors users

Improved user interface of the Energy Compare view

Easier overview of compared sites by improved filtering in the My Network Explorer
pane, displaying a warning when compared sites are not of the same type

Improved user interface of the Map view

The Site Collection list and the Site Parameter list can be dragged on the map and
closed manually

Most Important Fixes in MultiSite Monitor (2.2)

ID
Symptom
6620 Site PIN gone when going from Statistics view and error message
LAT/LON on site click

Status
Fixed in version 2.2

5734 When a column is dragged & dropped in the Energy Compare View,
an error message might be generated

Fixed in version 2.2

7922 When adding new site groups, during Site Configuration, incorrect
group names are displayed

Fixed in version 2.2

7918 In the Energy Compare view, after deselecting a site and changing
the time frame, the site is erroneously reselected

Fixed in version 2.2

7868 When removing the site group membership, the "Remove from group" Fixed in version 2.2
text is displayed in the first page of the Site List, after selecting
Submit in page 2 of the Site List

Also, read the description of reported problems or bugs at the moment, at the end of
this file.
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MultiSite Monitor Program History

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Version &
Date

In Previous Versions

New functionality (2.1.1)

2.1.1
2013-11-29

No new functionality has been added

Most Important Fixes in MultiSite Monitor (2.1.1)

ID
Symptom
8773 Wrong status on grouped icons in the map

Status
Fixed in version 2.1.1

8845 Not able to open MultiSite Monitor Online Help in Out-Of-Browser

Fixed in version 2.1.1

8846 Not able to open site details in the map, when running Out-OfBrowser

Fixed in version 2.1.1

8843 License Request sometimes fails

Fixed in version 2.1.1

Also, read the description of reported problems or bugs at the moment, at the end of
this file.
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MultiSite Monitor Program History

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Version &
Date

In Previous Versions

New functionality (2.1)

2.1
2013-05-10

Added a new Alarm Statistics page

Implemented stacked columns in the Energy Compare view
New In Alarm and Offline site filters implemented (4874)
Encryption of MultiSite Monitors login password (6112)
Improved user interface by removing the Hybrid and Grid views (7482)

Most Important Fixes in MultiSite Monitor (2.1)

ID
Symptom
Status
8160 In the Site/Group Configuration, the site is deleted when editing in the Fixed in version 2.1
separate editable fields in the data grid
7988 Loading all data takes very long time, after selecting 3000 sites, all of Fixed in version 2.1
them containing energy data
8291 Groups with 3000 sites cause problems loading all data

Fixed in version 2.1

7956 In the Grid Energy view, the time format displayed by the mouse-over Fixed in version 2.1
pointer is not in 24 hour format
7950 In the Grid Energy single view, when using the US regional setting,
AM/PM is not displayed by the mouse-over pointer

Fixed in version 2.1

7174 After a Site Configuration, the sites are not filtered correctly

Fixed in version 2.1

7167 The Group names displayed in black text are not readable enough

Fixed in version 2.1

7300 It is possible to create a license file without being registered in the

Eltek License Server

Fixed in version 2.1

6478 Issues re-transmitting packages

Fixed in version 2.1

7272 In Statistics view, clicking on a site for the first time in the view doesn't Fixed in version 2.1
show any data
7332 In the maps site clustering feature, the site pin does not always
cluster with the nearest cluster

Fixed in version 2.1

7317 During the Site Configuration, it is possible to add more group levels
than supported (3 levels)

Fixed in version 2.1

7168 After searching for a sites name and then resetting it, all groups
disappear and site groups are placed in root level in the tree-view

Fixed in version 2.1

7163 In the hierarchical tree structure in the Explorer pane, a site group
without sites is not displayed after filtering the tree

Fixed in version 2.1

5710 In the hierarchical tree structure in the Explorer pane, long site names Fixed in version 2.1
are displayed by the mouse-over pointer

7086 A graph does not display values above 3500

Fixed in version 2.1

5736 In the Statistics views, when Energy Source is unchecked, the

Update Data command displays incorrect values in the tooltips

Fixed in version 2.1

Also, read the description of reported problems or bugs at the moment, at the end of
this file.
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MultiSite Monitor Program History

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Version &
Date

In Previous Versions

New functionality (2.0)

2.0
2012-09-19

Monitoring capacity up to 3000 sites

Configurable SSL communication
FQDN support (use DNS name instead of IP address to access the site)
Use of templates
New Statistics views added:
o Hybrid->Generator view
o Hybrid->Battery->Charge-Discharge view
o Grid->Energy view
o Battery->Backup-time view
o Compare->Hybrid->Energy->DC-System view
o Compare->Hybrid->Energy->AC-monitoring view
o Compare->Hybrid->Generator view
o Compare->Grid->DC-System view
o Compare->Grid->AC-monitoring view
o Compare->Battery->Temperature view

Clustering of site pins in the map

Site Filter functionality
Site Search functionality
Individual log in for each site (user & password)
Enhanced KPI view
Included processing of wind turbine data
Added processing of Mains Monitor data

Most Important Fixes in MultiSite Monitor (2.0)

ID
Symptom
5713 In the System Configuration page, the upper tabs
disappear when scrolling down the page.

Status
Fixed in version 2.0

5709 Selecting a non-existing parent site, in the System

Configuration page, under the Site Configuration
tab, will generate an error message

Fixed in version 2.0

5737 When using a local License file, the Product Serial

Number is not displayed in the MSM GUI

Fixed in version 2.0

Also, read the description of reported problems or bugs at the moment, at the end of
this file.
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MultiSite Monitor Program History

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Version &
Date

In Previous Versions

New functionality (1.0)

1.0
2011-09-30

Finally we release the official version!

This program is made for you, to help you monitor all your power supply sites around
the world, so that they may run as green and efficient as possible

The beta testing is now completed.

The R&D Department thanks Tommy Larsen for good accomplished testing job. They
have used MultiSite Monitor extensively during many months.

Most Important Fixes in MultiSite Monitor (1.0)

Hopefully we have been able to remove most of the initial problems in the application. But should you find
any bugs, please let us know about them

Future software versions will describe the new functionality and fixes in each version

Also, read the description of reported problems or bugs at the moment, at the end of
this file.
^Top

Beta
2011

Our beta test group tested and used MultiSite Monitor during many months, and the R&D
Department has revised and improved the software extensively.

.
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Reported Problems ~ 2014-10-16

ID

Symptom

Status

9688

A sites alarm status information on the Active Alarms list

may differ from the sites alarm status (coloured icons) on
the My Network Explorer pane on the left hand side.
This may occur if the sites controller does not send an
SNMP trap for an alarm. Not all events in the controller are
sent out as SNMP traps.

Eltek has confirmed that this can be If the data differs, click on a
confusing, and is working to correct sites name on the left pane
the issue
to open the site directly
on your browser and check
the alarm status.

Workaround

10281

In the MSM client, the Event Log does not refresh the page, Eltek has confirmed that this can be
if user clicks Site/Group in tree view, while search event is confusing, and is working to correct
"global report"
the issue

10296

In the MSM client, the Energy single view should resize the Eltek has confirmed that this can be
trend size
confusing, and is working to correct
.
the issue

10301

In the MSM client, in the in control system, underperforming Eltek has confirmed that this can be
battery temperature could be in Celsius or Fahrenheit
confusing, and is working to correct
.
the issue

9947

In the MSM client, Rolling Alarm processing started at the

same time than search event log
.

Eltek has confirmed that this is an

error, and is working to correct the
issue

10262

In the MSM Report Service, it reports TLS encryption on

SMTP
.

Eltek has confirmed that this is an

error, and is working to correct the
issue

10294

In the MSM client, the application should check if the IP

address is already in the database
.

Eltek has confirmed that this could

be improved, and is working to
correct the issue

9714

In the MSM client, the tree view clears previously selected

sites, while the user searches for site names
.

Eltek has confirmed that this is an

error, and is working to correct the
issue

9825

In the MSM client, the Battery Compare view should have a Eltek has confirmed that this could
"Summary and Individual" option, when dragging a group to be improved, and is working to
the graph
correct the issue
.

.
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MultiSite Monitor Program History

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The MultiSite Monitor Team

Many in Eltek have contributed to create the MultiSite Monitor application, among others:
Programmers & Architects:

Testers, Support & Installation:

Product Manager:
Online Help:
Specification & Marketing:

Tonny Mastad
Sherry Zhang
Hanne Cathrine Enger
Chi Trung Nguyen
Phoung Duy Do
Tommy Larsen
Narinder Randhawa

Bjarne Stavnes
Manuel Fernndez
Lars Elstrm

Thanks to all for a great job!

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MultiSite Monitor Program History

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