Professional Documents
Culture Documents
Education
Sam Houston State University, May 2012, BFA Musical Theatre, Emphasis in Acting and Directing
Experience
Office Assistant, Price, Proctor and Associates LLP; Dallas, Texas 2014-Present
Performs clerical and administrative functions in accordance with companys polices, including: booking travel, answering
phones, file management and scheduling
Accountable for monitoring and scoring client psychological testing
Executed and manages new cloud file storage system
Created new website and implemented new email address and interoffice file sharing
Lead Ticket Service Agent, AT&T Performing Arts Center; Dallas, Texas 2012-2013
Managed Park Place location and served as quality service controller by enforcing quality and customer service standards,
and resolving real-time issues/customer service problems
Identified potential new business prospects for season ticket purchases & assisted patrons with ticket sales
Monitored online sale activities and blocked third party sales
Oversaw all sales reports to delivered to Ticket Service Manager
Office Assistant, Sam Houston State University: Curriculum and Instruction Department; Huntsville, Texas 2010-2012
Assessed student performance and vetted individuals for student teaching program
Assigned students to home schools based on performance, skill level, and personal development
Created a database to manage student assignments
Managed social media and web channels ensuring all information was timely and up-to-date