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The Bureau of Immigration is tainted with bad reputation, with allegation of officers asking for money before a
traveler is granted safe passage. Administrators should exercise their roles to protect travelers from becoming
victims of rogue immigration officers. Complaints with sufficient support should be heard and investigated. Those
proven guilty should be removed from their post to protect officers who perform their jobs religiously. The Bureau of
Immigration must provide clear guidelines to passengers to avoid offloading, and not based on arbitrary and
inconsistent decisions on every case.
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