QUESTIONNAIRE

A STUDY ON EMPLOYEE MOTIVATION

Respected madam/sir,
As a part of my project I would like to gather some
information from you which will help me in an in depth study of project. I would be
obliged if you co-operate with me in filling the questionnaire. Since the
questionnaire is being used for academic purpose, the information gathered will be
strictly confidential.
Shahid kv
Kindly fill the following:
(Please put a tick mark in the appropriate box)

1. Are you satisfied with the support from the HR department?

Highly satisfied Satisfied Neutral

Dissatisfied Highly Dissatisfied

2. Management is really interested in motivating the employees?

Strongly agree Agree Neutral
Disagree Strongly disagree

3. Which type of incentives motivates you more?

Financial incentives Non-financial incentives Both

4. How far you are satisfied with the incentives provided by the organization?
Highly satisfied Satisfied Neutral
Dissatisfied Highly Dissatisfied
5. Please provide the following rates.
(5- Strongly agree, 4- Agree, 3-Neutral, 2-Disagree, 1-Strongly disagree)
No Factors Rates
i. Reasonable periodical increase in salary

ii. Job security exist in the company

iii. Good relationship with co-workers

iv. Effective performance appraisal system

v. Effective promotional opportunities in the organization

vi. Good safety measures adopted in the organization.

vii. Performance appraisal activities are helpful to get motivated

viii. Support from the co-worker is helpful to get motivated

ix. Company recognize and acknowledge your work

6. Rank the following factors which motivates you the most?

(Rank 1, 2, 3, 4…. respectively)
No Factors Rank
i. Salary increase
ii. Promotion
iii. Leave
iv. Motivational talks
v. Recognition

7. Do you think that the incentives and other benefits will influence your performance?
Influence Does not influence No opinion
8. Does the management involve you in decision making which are connected to
your department?
Yes No Occasionally
 Motivation of Employees in Banking Industry of Pakistan
Questionnaire

We request that you provide your honest views, avoiding overly positive and overly
negative feedback.

DEMOGRAPHICS

1. Gender
Male Female
2. Age

a) Above 20
b) 21 – 30
c) 31 – 40
d) 41 – 50
e) Above 50
3. Education Level
a) PhD
b) Post Graduate Level
c) Graduate Level
d) Intermediate Level
e) Other
________________________________________________________________

4. How long have you been working at _______________________(Name of Bank)

a) Less than 6 months

b) 6 months – 1 year
c) 1 – 2 years
d) 2 – 3 years
e) 3 – 5 years
 f) More than 5 years
5. What is your management level?
________________________________________________

WORK ENVIRONMENT Strongly Agree Neutral Disagree Strongly

Agree Disagree
6. I am treated with dignity and
respect by management
7. I fully utilize my skills and
abilities in the Bank.
8. Work assigned to me is
interesting, rewarding and
challenging and give me a
feeling of personal
accomplishment.
9. Bank provides an environment
where diverse individuals can
work together effectively and
happily.
10 Bank is responsive to change and
. encourages change within the
organization in order to stay
effective in a changing
environment.
11 Bank place a great emphasis on
. honestly, integrity and ethical
behavior.
12 The amount of work expected to
. do in my job is reasonable.
13 Employees have the support and
. authority to make the decision
necessary for accomplishing
their assigned tasks.
14 Employees have the resources
. (personnel, finances, tools)
necessary to do quality work.
15 All employees at ____________
. are treated fairly regardless of
age, race, gender, family status,
veteran status, national origin,
disability, personality, thinking
style or sexual orientation.
16 We can exchange our views
. freely in the work place.
17 Work environment is overall
. very comfortable, friendly and
cooperative.
18 I am highly motivated with the
. current working environment of
my Bank.

COMPENSATION
19. What is your pay level?

a) 10,000 – 20,000
b) 20,000 – 30,000
c) 30,000 – 40,000
d) 40,000 – 50,000
e) Above 50,000
Strongly Agree Neutral Disagree Strongly
Agree Disagree
20 Overall, the employee benefits I
. receive meet my needs.
21 I understand the value of the
. total compensation
(compensation + benefits)
package that Bank delivers to
me.
22 Bank pays for performance.
.
23 I receive good medical
. allowances.
24 Bank is providing me with
. transport allowances/facility.
25 The overall benefits given to me
. by Bank, provide good security
for me and my family.
26 Compared to other banks in the
. industry my Bank has an
excellent compensation and
benefits package.
27 I am satisfied with my
. compensation & benefits
package.
 28 How would you rate the quality Very Good Average Poor Very Poor
. of service you receive when you Good
have a benefits issue, question or
claim?

Questionnaire
Name __________________________ Gender Male Female

Designation ____________________ Organization ___________________

I need the information for the thesis of MBA. I need your cooperation for the collection
of the information about leaders influence on employee motivation in organization. This
information will not be disclosed.

Questionnaire
Please check the appropriate response and tick answer to choose.
( SD= Strongly Disagreed, D=Disagreed , N= Neutral, A=Agreed, SA=Strongly Agreed)

Questions SD D N A SA
1
.
Do you rely on gut feelings when making decisions?
2
.
Do you always consult with other while making decisions?
3
.
Is your decision making a deliberate logical process?
4
.
Do you remain calm when you have to make decisions very quickly?
5
.
Team member have common goal which motivate them to desire goals?
6
.
Do you think that teamwork increase the output of firm?
7
.
The team leader tries to keep order as well as contribute to the task at hand?
8
.
Employees work well together to solve problems and get the job done?
9 Do you believe that increase in responsibility causes the work load?
1
0
.
Do you believe that power assigned causes the job satisfaction?
1
1
.
What do you think communication is best source for conflict handling?
1
2
.
Do you think communication is best source of employee motivation?
1
3
.
A good communication helpful in accomplishing employee desire goals?
1
4
Do you think that communication is useful for the effective and efficient
.
completion of the overall task of the organization?
1
5
.
High level of job satisfaction increases the motivation level of the employee?
1
6
.
Effective promotional opportunities Increase the motivation level?
1
7
.
Rewards system and periodically increase motivation level?