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ROBOTIC AUTOMATION OF
PRODUCTION PROCESSES AND
SERVICES
From the invention of the steam engine to the Internet, technology has helped
drive human progress. Not so long ago the idea of robots patrolling neighborhoods
was the domain of science fiction. As technology has advanced, machines are
increasingly working alongside employees, as they do at Amazons new warehouse
in Trenton, N.J., and robots have even been developed to help provide therapy for
children during long hospital stays.
The term Robotic automation refers to the automation of industrial and clerical
processes using robots, of various guises. Robotic automation corresponds to an
emerging trend for technology to replace the functions performed by humans.
By taking over labour-intensive administrative tasks, robots may free employees for
more high-value activities like focusing on decision-making and customer service
that can't be automated. Robots will produce 5 times more products since they can
work around the clock, on nights and weekends. With automation of work
processes, administrative costs are reduced immediately and no additional back
office resources are needed, for a quick return on investment.