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ICA30111
Qualification Title:
Unit Code/s:
Unit Title/s:
ICASAS301A
Run standard diagnostic tests
Assessment Due
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Assessment Task 2
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11. Task Instructions
This unit describes the skills and knowledge required to troubleshoot problems
and conduct diagnostic tests on a range of platforms.
The student will:
Use the Internet, a newspaper, or a local store to gather information about a hard drive
diagnostic program. Be prepared to discuss the diagnostic software you researched.
IT Essentials 5.0
Diagnostic Software
1. Based on your research, list at least two different hard drive manufacturers.
Toshiba
Western Digital including its subsidiary brand HGST.
2. Based on your research, choose a hard drive manufacturer. Does this
manufacturer offer hard drive diagnostic software to go with their products? If
so, list the name and the features of the diagnostic software.
Manufacturer: Seagate Technology
Software Name: Seagate Seatools 1.1.3.2
File Name: SeaToolsforWindowsSetup.msi
File Size: 25.5 MB
Version: v1.2.0.10
Publish Date: 09.19.2012
Description: Seatools for Windows is a comprehensive, easy to use diagnostic
tool that helps you quickly determine the condition of disc drive in your
external hard drive, desktop or notebook computers. It tests USB, 1394, ATA
(PATA/IDE), SATA, and SCSI drives.
3. Why do manufacturers offer hard drive diagnostic software? What are the
potential benefits of doing so to the manufacturer and/or customer?
To aid you in diagnosing problems and to repair the problems that you might
have with your hard drive. The software can test the drive to see if it is
developing bad sectors, which is a sign that the hard drive is beginning to fail.
It will allow time for the user to copy off any important files before complete
failure. This develops a sense of security in the customer and they will most
likely recommend the brand to others.
Blue screen
System lock-up
Input/output device
Defrag
Scandisk
Check disk
Compressed air
Power devices
o
Marking Criteria
UNGRADED
Grade
NN
1. Submission instructions
Answer all the questions and submit to your teacher on the due date given on MyKangan
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