Professional Documents
Culture Documents
todAY
PRovidiNg SolUtioNS foR the WoRldWide PUmP iNdUStRY
THE POWER OF
JANUARY 2014
Best Practices
for infiltration
& inflow
solutions
the case for
eddy current
drives
d
rives
lnG
ln
G on
on the Go
CoNteNtS
4
10
JANUARY 2014
industry News
trade Show Profile
Case Studies
12 increase Productivity,
improve Quality
16
20 Repair or Rethink...
maintenance Solutions
Pump Solutions
30 the Power of e
28
dewatering Solutions
motor Solutions
34
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Power generation
Solutions
tm
Dresser-Rand's first small-scale liquefied natural gas plant has successful start
40 time to lNgo !
Processing Solutions
Sealing Solutions
@modPumpmag
modern Pumping
Products
Featured Product Release: FRANKLIN ELECTRIC C1 Series Clean Water Cistern Pumps
Pumping trends
Michael Mancini
John M. Roach
Consulting Engineer,
Process Machinery Consulting
Robert G. Havrin
Director of Technology,
Centrisys Corporation
Engineering Manager
for New Product Development,
Trebor International, Inc.:
A Unit of IDEX
www.highlandspublications.com
dennis dauGhety
Vice President
Lisa Roe
Greg Towsley
INDUSTRy news
ASHRAE SEEKS PRESENTATIONS
FOR DEVELOPING ECONOMIES CONFERENCE
4 | JANUARY 2014
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INDUSTRy news
After initial testing, we can confidently say that our new
line will be the industrys most efficient air-operated diaphragm
pump line available, says Paul McGarry, All-Flo sales and
marketing manager for North America. For customers running
our 2-inch pump, they could realize greater than 50 percent
savings in annual operating costs.
This significant cost-savings comes at a good time for
customers. According to the Bureau of Labor Statistics, the price
of electricity hit a record high for the month of October, making
October the eleventh straight month when the average price of
electricity hit or matched the record level for that month.
With Americans now paying 42 percent more for electricity
than they did a decade ago, reducing operating costs for the
customer was at the forefront of our minds when we designed
our new line, says McGarry. Our team of experts spent a
tremendous amount of time engineering this new pump to
ensure it led to significant savings for our customers.
INTERGRAPH LAUNCHES
INTERGRAPH GEOSPATIAL 2014
6 | JANUARY 2014
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INDUSTRy news
Oklahoma provides both commercial and industrial markets
for Airetech Corporation, specifically in the petrochemical
and wastewater industries. Chuck Abramson, director of sales
at Hartzell Air Movement explains, Airetech is a good fit for
selling the Hartzell product line because of their knowledge and
history of the ventilation applications in Oklahoma. They have
a strong sales team, dedicated to providing quality solutions for
their customers.
Hartzell Air Movement is a leading manufacturer of industrial
air moving solutions to a variety of markets throughout the
world. The company manufactures in Ohio, Indiana, and
Singapore. Hartzell has been in business since 1875.
8 | JANUARY 2014
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GasketinG/
ConvertinG
expo 2014
answers that
are ahead of
the curve
presented by
NEW FORMAT
FOR BREAKOUT SESSIONS
10 | JANUARY 2014
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Adhesives
Innovation
Innovation in equipment
Innovation in materials
Key performance measurement metrics
Social media
GO MOBILE
For the first time, attendees will be able to use a mobile app
to find their way and keep their schedules for the Gasketing/
Converting Expo. With the GFAs focus to stay ahead of the curve
when it comes to the use of technology, this app will certainly
help with that goal. The app will be available for all attendees to
download, and will have a number of features to help attendees
get the most out of the Expo.
www.modernpumpingtoday.com
JANUARY 2014 | 11
CASE Studies
Increase
Productivity,
Improve Quality
Minnesota manufacturer fabricates wide range
of material handling products
By Nancy lauseng, Jet edge
hen a
IT PAYS TO PAY
MinnesotaATTENTION
based
Anderson-Crane
manufacturer wanted
Company, a world
to fabricate an
leading material
expansive array of
handling equipment
material handling
manufacturer, has
productsincluding
installed a Jet Edge
screw conveyors,
waterjet cutting system
screw feeders, and
at its fabrication
bucket elevators for
facility in Litchfield,
their global client
Minnesota. With its
base yet also expand
new waterjet system,
its own capabilities
Anderson-Crane
as a job shop for their
is now capable of
local customers, they
cutting complex
turned to Jet Edge to
finished-quality parts
find the right tools for
from virtually any
the job.
material. AndersonLaser-cut parts
Crane Company
often prove too
manufactures a wide
expensive to be
variety of material
Anderson-Cranes Jet Edge Mid Rail Gantry waterjet system features an 8 foot by 13 foot (2.4 meters by 4
practical investments,
handling equipment,
meters) work envelope and SigmaNEST Companion CAD/CAM nesting software to maximize material usage.
but todays waterjets
including screw
It is powered by a 60,000 psi, 50 horsepower Jet Edge iP60-50 waterjet intensifier pump. The system features
are proving they are
conveyors, screw
an eco-friendly Ebbco closed-loop water filtration and chillingsystem that prolongs waterjet component life and
reduces water consumption and sewage fees by recycling water. (Photo courtesy Anderson-Crane Company)
powerful enough for
feeders, and bucket
metal cutting and also
elevators, specializing
precise enough for softer materials. Also, although waterjet
in custom projects. Anderson-Crane conveyors are used around
the world to move everything from chocolate to taconite. The
cutting is a process many manufacturers are familiar with from
company also fabricates hoppers, bins, and gates.
contracted or outsourced jobs, Jet Edge has been making these
tools affordable for a range of industries to bring on-site, where
In addition to manufacturing its own products, Andersonthey can find greater productivity in their shops as well as
Crane operates as a local job shop, building structural
greater quality in their parts.
equipment for local businesses and molds for the plastics
12 | JANUARY 2014
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#304 stainless steel screw conveyor trough flanges and round inlet and discharge
flanges. They are all inch (6.35 millimeter) thick. (Photo courtesy Anderson-Crane
Company)
These parts are now always cut on the waterjet, and go straight from the waterjet table
to the welding production line with no cleanup in between required. (Photo courtesy
Anderson-Crane Company)
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JANUARY 2014 | 13
CASE Studies
equipment that deserves close attention
to detail and quality.
PRECISION MATTERS
A UNIQUE BENEFIT
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CASE Studies
The model DH071 grinder pump station from E/One Sewer Systems,
a popular model for single-family homes.
16 | JANUARY 2014
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JANUARY 2014 | 17
CASE Studies
trenchless directional drilling methods.
Additionally, a low pressure system
eliminates essentially all excessive
flows over the entire service life of the
new system. Repair and rehabilitation
methods used in sewer renewal can
achieve limited I/I reduction. Because
the wastewater in low pressure sewer
systems is pumped under pressure
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CONCLUSION
As existing infrastructure in
the United States ages, many
communities are replacing their
gravity sewer systems with low
pressure systems. A grinder
pump- driven LPS is a viable and
cost-effective alternative to I/I
challenges. The right pump and a welldesigned system mean elimination of I/I
resulting in lower operating costs, and
a satisfied and secure customer base.
JANUARY 2014 | 19
Repair or Rethink . . .
By Stephen horne,
Kaeser Compressors, inc.
IDENTIFYING
WHATS REALLY
BROKEN
WASTEWATER GLOSSARY
When the
When too many solids collect in the wastewater
Moundsville
system, the result is frequently pin floca
Wastewater
darker,
gritty sludge particle that can hamper
Treatment Plant
effective wastewater treatment.
experienced a blower
failure, they naturally
assumed they should
repair the failed unit
to keep their system design intact. At
per million to around 6.0 parts per
the time, two 75 horsepower centrifugal
million in a day. These results indicated
the microorganisms that break down
blowers fed air to the plants four
aeration tanks and a third centrifugal
organic waste were dying in anaerobic
zones at times during the day. At other
blower unit served as a backup.
However, plant personnel quickly
times the DO levels were too high,
decided to place the repair on
meaning energy was being wasted.
20 | JANUARY 2014
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JANUARY 2014 | 21
22 | JANUARY 2014
Moundsville Wastewater Treatment Plant personnel performed multiple dissolved oxygen (DO) studies in the aeration
tanks. They discovered elevated DO levels, indicating inefficient energy use.
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MAINTENANCE solutions
Spaix 4 Pumps is a high-performance application for the computer-supported selection and configuration of
centrifugal pumps. In addition, the software provides valuable support throughout the entire sales process.
24 | JANUARY 2014
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JANUARY 2014 | 25
MAINTENANCE solutions
EN 12056).
table and the
The results are
item numbers as
automatically
applicable. As
assumed for the
a result, clear
pump selection
identifiers are
and calculation
created, which
data sheets are
are also used to
integrated into
integrate external
the current
programs, such
project.
as ERP systems.
For pump
In order to be
manufacturers,
able to manage
it is now
and supply
even easier to
the prices for
define typical
different markets
pipe systems
Spaix works with
with the data
user groupspecific price
maintenance
Calculation of operating and life cycle costs: consideration of different load
program and
groups. Various
profiles, graphic and tabular display of the cost comparison.
considerably
currencies are
speed up the
supported and
recording of friction loss data by the
it is also possible to convert using
program can be flexibly adapted to
selection programs user.
the currency exchange rate. With an
the requirements of any company.
additional module it is possible to
Prices are calculated as per the
display the product availability through
OPTIMIZED PROJECT
selected configuration including all
enabling delivery times on the quote.
components and accessory parts and
MANAGEMENT
By using special interfaces project
As part of the project management,
can be displayed as an overall price or
data can be transferred to external
quotes including detailed datasheets
on the basis of single components.
programs such as ERP and CRM
can be compiled and supplied. The
Using dynamic product codes, the
systems for further editing.
price calculator integrated into the
configuration is linked with the price
CHECKMATE.
When it comes to check
valves, Check-All is king.
Our spring loaded check valves
are assembled to your exact
needs, ensuring absolute
precision and reliability. They
work like they should. Thats
what makes Check-All the only
choice. Plus, most lead times
are less than one week.
Count on the king.
Get me a Check-All.
26Check-All_CheckMateAd_921.indd
| JANUARY 2014
SINCE 1958
EXTENDED
USER
MANAGEMENT
AND
PERMISSIONS
KEEP UP WITH
CURRENT
MARKET
CONDITIONS
In Spaix 4 Pumps
The user
the calculation
management can
of the energy
be organized
efficiency
with even more
index (EEI) and
detail in Spaix 4
the minimum
Pumps. Program
efficiency index
functions, price
(MEI) is integrated
groups, and
in accordance
product ranges
with the current
can be managed
EU guidelines.
and released
Through the
appropriately
ongoing updating
for different
of the guidelines
The database maintenance program is a multifaceted software to maintain the complete database
user groups. An
companies can
and to influence the functionalities of the selection program.
expanded user
react properly on
authorization
current and future
system makes it possible to
and influence the functions of the
framework conditions in the economic
accurately allocate rights to user
selection program. The person
environment.
groups.
In addition, Spaix 4 Pumps offers the
creating the data decides which
calculation of operating and life cycle
parts of the program are available
RELIABLE AND FLEXIBLE DATA
costs whereas various load profiles can
for which products and which users.
be taken into consideration depending
MAINTENANCE
The modular concept guarantees a
on the use. The cost comparison of the
The data maintenance program
minimum amount of data redundancy
various solutions is shown clearly in
is a versatile piece of software
and displays different product
graphic and tabular format.
to maintain the entire database
structures.
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JANUARY 2014 | 27
PUMP solutions
THE CHALLENGE
28 | JANUARY 2014
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THE
SOLUTION
BJMs industrial
distributor
in Alabama
believed
that the best
solution
would be for
the facility to
pump rather
than shovel
out the sumps.
The salesman
saw a potential
application
for BJMs
KZN Series
heavy-duty
submersible
slurry pump.
Manufactured
of abrasionresistant, highchrome iron
and featuring
a hardened
wear plate,
impeller and
agitator, the
KZN is ideal
for handling
slurries that
contain
especially
heavy solids such as mill scale, sand, gravel, and coal.
The customer agreed to try a 7 -horsepower KZN55 for
thirty days.
Because the scale was so heavy, a foundry worker used
a 4-inch (101.6 millimeter) diameter hose to blast water
into the sump; the water jet and the KZN pumps agitator
worked together to fluidize the scale, creating a slurry
that could be pumped out of the sump as the pump was
steadily lowered to the bottom. The entire process took
about ten minutes instead of a half-day or more; the KZN
was moved as needed from one sump to the other to
handle both production lines.
Following the trial, the customer purchased the KZN,
it has been running without problem for more than three
yearshaving eliminated a dangerous manual process
and generated benefits for the customer in labor and
insurance cost savings, safety, and production uptime.
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KZN Series
JANUARY 2014 | 29
PUMP solutions
The Power of
EFFICIENCY ISLANDS
30 | JANUARY 2014
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figure 1
Product A
4 x 5 - 9.5
1770 RPM
TOTAL HEAD
HI POR Range:
70% to 120% of BEP
CAPACITY
figure 2
Product A
4 x 5 - 9.5
1770 RPM
TOTAL HEAD
Efficiency Depth:
Sustained Efficiency
at Reduced Impeller
Diameter
CAPACITY
figure 3
Control Area map with System head Curves
HEAT, FT
System Curve
Inner Valves Closed
Outer Valves Closed
JANUARY 2014 | 31
PUMP solutions
COMPARATIVE RESULTS
32 | JANUARY 2014
figure 4
efficiency vs flow Rate as % of BeP
Product A vs Product B
maximum impeller diameter @ 1750 RPm
EFFICIENCY, %
MAXIMUM DIAMETER
EFFICIENCY COMPARISONS
Product B
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EFFICIENCY, %
figure 5
efficiency vs flow Rate as % of BeP
Product A vs Product C
maximum impeller diameter @ 1750 RPm
A LOOK AHEAD
Product C
NOTES
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JANUARY 2014 | 33
DEWATERING solutions
Preserving
Mary Rose
the
NOV MONO
plays
aN iMpOrtaNt rOle iN
restOriNg histOrical artifact
By Yvette Jacobs, Nov mono
34 | JANUARY 2014
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Performance data
Model
Size
K Build
1850
550
427
348
Four
Two
1277
E1BK
E1D
925
E1AK
E1C
E19K
616
E1B
E18K
414
E1A
E17K
315
Capacity GPM
250
Capacity GPM
Single
E1E
991
727
Number of Stages
Model
Size
E16K
163
E15K
97
253
E19
E18
218
E17
156
E16
113
E15
E14K
63
E14
44
50
E1X
26
E13
E13K
15
E12
7
E11
58
87
87
175
350
JANUARY 2014 | 35
MOTOR solutions
Efficiency
Deficiency
A modern myth surrounding
eddy current drives
By gary Patterson, dynamatic / drive Source international
36 | JANUARY 2014
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100%
100%
90%
90%
80%
80%
70%
70%
60%
50%
Pump Load
50%
40%
ECD Loss
40%
30%
30%
20%
20%
10%
10%
0%
10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
PERCENT SPEED
CORRECTING MISPERCEPTIONS
OF EDDY CURRENT DRIVES
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0%
pen
ECD Efficiency
Valv
eO
60%
ed
los
C
lve
Va
10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
PERCENT SPEED
JANUARY 2014 | 37
MOTOR solutions
100%
100%
90%
90%
80%
ECD Efficiency
70%
Pump Load
80%
70%
60%
ECD Loss
60%
50%
VFD Published
Efficiency
50%
40%
VFD Published
Losses
30%
20%
10%
0%
40%
30%
20%
10%
0%
50%
25%
75%
100%
PERCENT FLOW
0%
0%
25%
50%
75%
100%
PERCENT FLOW
www.modernpumpingtoday.com
600.0
550.0
KW Usage
500.0
450.0
400.0
350.0
300.0
250.0
200.0
60.00%
70.00%
80.00%
90.00%
100.00%
% Speed
VFD
Eddy Current
Savings - kW difference x hrs x kW hour rate
@90% Speed-Efficiency Difference = VFD kw - Eddy Current kW = 410 - 390 = 20 kW (from chart)
Yearly Savings (50% Running time @ $.08 per kwh) = 4380 HRS x .08 x 20KW = $7008
Figure 6: Eddy Current vs. VFD KW Usage for 500 HP 880 RPM Motor
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LONG-LASTING,
RELIABLE OPERATION
JANUARY 2014 | 39
Time to LNGo !
TM
EXCITEMENT
OVER LNG
40 | JANUARY 2014
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SPECIFICATIONS
Compliant with NFPA 59A
and 49CFR Part 193 design
criteria for LNG
Meets NEC Class 1, Division
2, Group D, T2A for
certified hazard areas
JANUARY 2014 | 41
CUTTING TRANSPORTATION
COSTS
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PROCESSING solutions
44 | JANUARY 2014
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VERSATILE CUTTING
Highlights of the Primo
200E are its cutting
tool sets for hard,
abrasive and soft,
flexible plastics. The
pellet dimensions can
be quickly changed by
means of an optional
automatic pellet
length adjuster. This is
done using a second
www.modernpumpingtoday.com
Primo 200E
JANUARY 2014 | 45
PROCESSING solutions
CASE STUDY:
GABRIEL-CHEMIE GROUP
MAXIMUM RELIABILITY
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By
Wil Chin,
United
electric
Controls
The One Series transmitter provides a 4-20 mA NAMUR standard output with exclusive
I Am Working diagnostics. Set point and deadband (reset point) are 100 percent
programmable. The instrument is password protected to prevent unwanted parameter
changes; eliminating the risk of tampering. In addition, LED backlighting enhances viewing of
process variables, parameters, and status in dimly lit areas.
A unique, high-speed safety relay output is incorporated for local alarm or emergency
shutdown. Discrete outputs deliver diagnostics and relay status voting logic input to the safety
48 | JANUARY 2014
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For new SIS designs and plant safety upgrades, the One
Series Safety Transmitter provides a simple and costeffective solution. The flexible design of the One Series
translates to fewer nuisance trips for greater productivity,
economic savings compared to adapting a process
transmitter, faster emergency shutdowns thanks to its
internal relay, and a simplified SIL achievement.
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SPECIFICATIONS AT GLANCE
Outputs
4-20 mA analog (NAMUR NE 43 standard, accuracy tested in
real time)
Safety Relay Output (SRO)Solid state relay rated at 0-240
VAC @ 5 amperes, programmable for set point and deadband
SRO StatusIndicates status of the safety relay output
IAW OutputIndicates device health status
SFF
98.5 percent; PFDavg 2x10-3
JANUARY 2014 | 49
SEALING solutions
Raising
Protection
Standards
to New Heights
By deWayne Polley, emerson industrial Automation
LEAK-FREE GUARANTEE
50 | JANUARY 2014
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Standard shear
spacers are not
engineered to survive
the unbalance forces
that develop when
turbo drivetrains hit
a torque overload at
high speeds (3,60020,000 revolutions
per minute), says Joe
KOP-FLEX HIGHCorcoran, manager
SPEED SHEAR SPACER
of global services and
COUPLING
training for Emersons
Developed to protect gasKop-Flex coupling
turbine-powered generator
business. Coast down
drives during electrical
from high speed can
faults, the Kop-Flex highbe unpredictable with a
speed shear spacer coupling
standard shear spacer, and
uses a patented doublemore damage can result.
tube design, precision
"This design takes the
machining and bearings,
standard shear spacer
and special metal treatments
concept to a whole new level
to help provide predictable
of technology, says Corcoran.
shear during torque overloads
We start with a comprehensive
on turbo drivetrains,
understanding of the
allowing safe coast down
material properties of
of systems turning at up
each unique unit, and
to 20,000 revolutions
use metal treatments,
per minute. The shear
testing, precision
spacer is also ideal for
machining and special
drives on compressors,
bearings to create a
pumps, fans and trains
custom shear spacer for
subject to shock torques.
each application.
The patented shear
During manufacture,
cartridge uses special
the spacers parts
bearings between
are heat-treated with
two tubes to maintain
a sample from the
concentricity and overall
same metal batch.
centering after highSamples are tested to
speed separation. The
determine exact shear
double-bearing design,
strength, and test data
precision grooving, shot
is used to design and
peening and a corrosion
machine a precision
resistant coating combine
shear groove on the
to increase fatigue
spacer. Polishing the
resistance and promote
surface minimizes stress
reliable operation over
concentrations, and shot
the life of the coupling.
peening compresses
The high-speed shear
the surface layer to
spacers are available
minimize chances of
in all catalog coupling
crack growth. A special
sizes capable of handling
corrosion resistant
speeds up to 20,000
coating is also available
revolutions per minute
to further stabilize the
and millions of inchsurface.
A high performance coupling high-speed shear spacer cartridge shown being checked for
pounds (or NewtonOur tests show we're
runout during installation and alignment on the gearbox end of a drivetrain.
meters) of torque.
able to predict the static
shearing force within
TAKING THE HEAT (AND MORE)
1.5 percent on a finished unit, and we have successfully run
The high-speed shear spacer is an improvement over standard
these cartridges at high speeds after separation to validate
shear spacers and shear pins, which can create issues when
they can provide ample time for equipment coast down,
used above 3600 revolutions per minute due to balancing
adds Corcoran. Many units have been in the field for years
issues and fretting potential when using pins.
and are operating with great success.
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JANUARY 2014 | 51
Robust thermoplastic discharge head to avoid breakage during installation and operation
Removable 5 inch wide base for secure and reliable mounting
Motor lead connection is protected with a rubber boot and secured with a stainless steel strain
relief
Unique bottom suction design allows for maximum fluid drawdown without compromising
durability or overall pump life
lUdeCA
tab@lign
Laser shaft alignment goes mobile with tab@lign. To keep pace with
the times and meet the expectations of its customers, Ludeca is pleased
to announce tab@lign, a unique tablet-based solution for pump-motor
alignment which combines the PRFTECHNIK laser measurement
technology with a tablet and smartphone devices. The tab@lign app runs
on Apple and Android mobile devices. It can be downloaded free of
charge from the Apple App Store or Google Play.
Fox Thermal Instruments has revamped its product line with the redesigned FT2A
Thermal Mass Flow Meter. The FT2A is the newly-improved version of the widely
popular Model FT2 flow meter, and it features an even more robust design. Fox has
taken a hard look at its most trusted product - the Model FT2, brought it back to
the drawing board, and revolutionized the design of the flow meter in order to offer
Fox customers an even more robust flow meter for harsh industrial environments.
Furthermore, to expand to the Building Automation industry, Fox has broadened the
communications options available on the FT2A to include BACnet MS/TP. For more
information, visit www.foxthermalinstruments.com.
52 | JANUARY 2014
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AShCRoft
g2 Pressure transducer
It only takes a small formation of ice deep inside the inlet cavity of a pressure
transducer to destroy the sensing element. To prevent this, Ashcroft engineers
have developed a unique media isolation method for the G2, T2, and
KM15 pressure transducers. Along with consistent performance in extreme
temperatures, these transducers are designed to withstand other harsh operating
conditions, including high shock and extreme vibration. A wide choice of
pressure ranges, outputs, electrical terminations, and process connections help
make them the perfect fit in nearly any installation. For more information, call
800.328.8258 or visit www.ashcroft.com.
The CA-6 precision online sequential sampling analyzer is easy to install, weighing less
than 40 pounds. it can be wall mounted or simply set on a bench. Next connect the
sample, waste and reagent lines to the analyzer and provide power, the CA-6 will begin its
preprogrammed analysis sequence. The CA-6 is available with up to 4 channels (optional)
each from a separate sample point. A simple, user-friendly menu structure and touchscreen
interface makes it easy to access information or customize analyses. The CA-6 utilizes
photometric differential absorbance to analyze over twenty common parameters, including
aluminum, silica, phosphate, iron, and sulfate. It offers repeatability of 2 percent on
the absorbance value if the turbidity <80 NTU and drift of 2 percent per month on the
absorbance measurement. For more information, contact Joe Bradley at 949.336.6060,
800.729.1333, sales@ecdi.com, or www.ecdi.com.
iRiSS
CAP-4-US
Combination infrared Window/
Ultrasound Port
IRISS, a leader in the permanent electrical safety
devices (PESDs) market, announces the addition of
a combination infrared (IR) window ultrasound port
product, the CAP-4-US. As their newest innovation,
the CAP-4-US enables companies to efficiently detect
electrical faults before running into failure. As a
mission-critical resource, electrical assets must
be continually monitored to prevent
failure which can cost companies
thousands to millions of dollars in
loss due to damaged equipment from
arc flash or electrical fire, production
downtime, personnel injury, and
so on. IRISS R&D recognized the
industry need for a PESD that
leverages a multi-technology
approach for electricians to find
failure points in critical electrical
assets such as transformers and
switchgear. Many electrical failures
are caused by gradual degradation
of equipment such as insulators,
switches, and connectors. The IRISS
CAP-4-US makes detecting
these electrical faults safer
and more efficient. For
more information, visit
www.iriss.com.
www.modernpumpingtoday.com
gRUNdfoS
JANUARY 2014 | 53
flUid ComPoNeNtS
iNteRNAtioNAl
St51 flow meter
NetZSCh PUmPS
NoRth AmeRiCA, llC
ABB
54 | JANUARY 2014
www.modernpumpingtoday.com
vAl-mAtiC
Shut-off valves
Check out Val-Matics array of Shut-off Valves consisting of their CamCentric Plug Valves, American-BFV Butterfly Valves, and EnerG
AWWA Resilient Seated Ball Valves. Cam-Centric Plug Valves include
features such as a fully encapsulated plug, welded nickel seat, Grit
Guard Seals to protect the valve shaft, bearings, and seals, V-Type
packing, and Packing Overload Protection (POP) Shims to protect
packing from being overloaded during adjustment. The American-BFV
Butterfly Valve features a ductile iron disc for added strength allowing
the disc to have a smaller cross section and providing improved
headloss characteristics. The EnerG Ball Valve features the advantages
of a standard fusion bonded epoxy interior and exterior coating and
when fully open provides 100 percent flow area equal to the pipe
size representing a significant savings in pumping costs. Both the
American-BFV Butterfly and EnerG Ball Valve feature the unique
Tri-Loc Seat Retention System assuring seat integrity and allowing for
easy adjustment or replacement in the field. For more information, visit
www.valmatic.com.
mAgNeteK, iNC.
www.modernpumpingtoday.com
SeePeX
JANUARY 2014 | 55
PUMPING trends
The Communication
Problem in Channel Sales
LeadMethod's Justin Johnson discusses solutions for manufacturers and distributors
eadMethod, headquartered
in Bend, Oregon, is a lead
and channel management
software company that works with
industrial manufacturers which
sell through outside reps and
distributors. Co-founder and CEO
Justin Johnson talked about the
challenges that manufacturers and
their distributors face throughout the
sales process. He can be reached at
jjohnson@leadmethod.com or 800.390.5578.
Modern Pumping Today: How does an industrial
manufacturer sales process work? What is unique about their
process?
Justin Johnson: Industrial manufacturers generally sell through
a direct sales force or through a channel of outside reps and
distributors. The latter is most common for manufacturers in
the fluid handling market, and it certainly comes with some
challenges.
Inherent to a distributor sales force model is a lack of
communication and understanding between separate entities
on the status of their leads and sales pipelines. Manufacturers
send leads to their distributors but rarely get feedback on
what happens with those leads, the opportunities they
represent, forecasted sales, or the pipeline as a whole.
MPT: What are the challenges with how leads are currently
managed in the channel sales process?
Justin Johnson: There are a few problems with the current
lead process. The first is visibility. Manufacturers need to be
able to clearly visualize and understand what is happening to
the leads they send to distributors. Right now, manufacturers
distribute leads by emailand then often lose track of them.
Sales and marketing managers at these manufacturers have
no way of knowing how quickly reps are following up or if
theyre following up at all.
This lack of visibility is a real issue when you look at the
statistics around sales and leads. According to the Harvard
Business Review, 47 percent of leads are contacted after 24
hours or not all. Meanwhile, 43 percent of the time the sale
goes to the company that makes the first contact, according
to Gartner Research. Sales managers dont have the tools
they need to understand their channel sales, and the result is
missed opportunities.
The second challenge is communication and the lack of
a feedback loop. Since manufacturers and distributors have
different systems and tools to manage their sales process, they
dont have a centralized way to communicate about leads,
opportunities, and sales performance.
56 | JANUARY 2014