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DellCompellentEnterpriseManagerallowsanadministratortomanageandmonitormultipleDell
CompellentStorageCentersandFluidFSclusters.EnterpriseManager2014R1introducesnewfeaturesand
enhancements,andfixesissuespresentinthepreviousrelease.
Revision
Date
Description
October2013
InitialreleaseforEnterpriseManager2014R1.
November2013
UpdatedtheStorageCentercompatibilityinformationtoindicatethatEnterprise
Manager2014R1doesnotsupportStorageCenter6.4.2andlater.
AddedCQ00362574,CQ00362311,CQ00362007,andCQ00348648tothelistof
knownissues.
December2013
March2014
UpdatedforEnterpriseManager2014R1.2.
AddedCQ00382962tothelistofknownissues.
AddedaprerequisitetotheupgradeproceduretoavoidCQ00382962.
Contents
FluidFSVersion3.0Compatibility ............................................................. 1
FluidFSEnhancements ...................................................................... 2
JavaRuntimeEnvironmentRequirements ...................................................... 2
StorageCenterCompatibilityChanges ......................................................... 2
FixedIssues ................................................................................ 3
KnownIssues .............................................................................. 5
UpgradingtoEnterpriseManager2014R1 .................................................... 12
MigratingaDataCollectorfrom32bitto64bit ................................................ 13
RelatedDocumentation ..................................................................... 13
Networking(defaultgateway,DNS,staticroutes,andclientnetworks)
Accountmanagementandauthentication(FluidFSclusteradministrators,localusers,localgroups,Active
Directory,LDAP,NIS,andusermappings)
NASpool,NASvolumes,CIFSshares,andNFSexports
Quotarules
Dataprotection(snapshots,antivirusscanning,NDMPbackups,andreplication)
Softwareandhardwaremonitoring
FormoreinformationaboutFluidFSversion3.0,seetheDellCompellentFluidFSVersion3.0FS8600Appliance
ReleaseNotes.
Dell Compellent
FluidFS Enhancements
EnterpriseManager2014R1.2introducesthefollowingmanagementfeaturesforFluidFSversion3.0
clusters.
Adjustthetimeperiodoftheeventdatatodisplay.
Changethemaximumnumberofeventstodisplay.
Changetheseverityofeventstodisplay.
2014R1
5.56.4.1
Note: 6.4.2andlaterisnotsupported.
2014R1.2
5.56.3
6.4.26.4.x
Note: 6.4.1isnotsupported.
Dell Compellent
Fixed Issues
ThefollowingsectionssummarizetheissuesfixedinEnterpriseManager2014R1.
Description
CQ00354776
WhenNFSisselectedintheRunDiagnosticdialogboxfortheFluidFSclusterFileAccessibility
Diagnostics,ifyouleavetheCIFSShareNamefieldblank,anInvalidformatforStringerrorappears.
TheCIFSShareNamefieldshouldnotberequiredwhenNFSisselected.
CQ00353978
IfyouchangetheFluidFSclustersecuredmanagementRestrictiondropdownmenufromRestrictedto
UnrestrictedwithoutclosingtheEditSettingsdialogbox,securedmanagementisnotdisabled.
CQ00353900
AFluidFSclustercannotbeaddedtoEnterpriseManagerifthereisonlyoneiSCSIfaultdomain.Ifthere
isoneiSCSIfaultdomain,aMustselectiSCSIportsforall2NASControllerserrorappearsifyou
attempttoadvancepasttheSelectStorageCenterspageoftheAddFluidFSClusterwizard.
CQ00353673
InenvironmentsthatusearemoteDataCollector,SRMrecoveryandtestrecoveryignorestheSRM
SelectableReplaydropdownmenuinEnterpriseManager.
CQ00352930
AutomatedreportemailsalwaysincludereportsinPDFformatinadditiontotheselectedformat.
CQ00352910
Automatedreportsdisplaysizesinblocksinsteadofmegabytes,gigabytes,orterabytes.Oneblockis
512bytes.
CQ00352801
AfterdeletingaFluidFSclusteradministrator,theadministratorisstilldisplayedontheAdministrator
Userstab.
CQ00352592
AftercreatingordeletingaNASvolume,aFluidFsNasVolumeStatusnotfounderrorappears.
CQ00352512
AddingmultipleNASappliancestoaFluidFSclusteratthesametimeshouldnotbeallowedintheAdd
Applianceswizard.IfyouattempttoaddmultipleNASappliancestoaFluidFSclusteratthesametime,
subsequentFluidFSclustermanagementoperationswillnotbepossibleusingEnterpriseManager.
CQ00351904
IfyouleavethePathfieldblankintheRunDiagnosticdialogboxfortheFluidFSclusterFile
AccessibilityDiagnostics,aFailedtorunFileAccessibilityDiagnosticdiagnosticserrorappears.The
Pathfieldshouldberequired.
CQ00351740
WhenmultiplestoragetypesaredefinedonaStorageCenter,thefreespaceforthefirststoragetypeis
incorrectlyreportedforallstoragetypes.
CQ00350944
WhenanincorrecthostnameorIPaddressisenteredintheAddFluidFSClusterwizard,anUnableto
connecttoNAScouldnotidentifyversionerrorappears.Theerrormessageshouldbeclarifiedto
indicatethattheissueisduetoEnterpriseManagerbeingunabletoconnecttothehostnameorIP
address.
CQ00350600
WhenaStorageCenterrunningversion6.36.4ismanagedbyEnterpriseManager,theStorageCenter
repeatedlylogserrormessages.Theseerrorscansafelybeignored.
WARNING - Daemon - GPB
Error code[26], Msg[]
ComparisonchartsontheChartingtabarelabeledmegabytespersecond(MB/s)butincorrectlydisplay
datainkilobytespersecond(KB/s).
Dell Compellent
Issue
Description
CQ00350207
AftertheFluidFSclusterjoinsorleavesanActiveDirectorydomain,theoldsettingsaredisplayedon
theActiveDirectorytab.Aftermodifyingtheexternaluserdatabasesettings,theoldsettingsare
displayedontheExternalUserDatabasetab.
CQ00349275
AfteraddingaFluidFSclustertoEnterpriseManager,althoughEnterpriseManagercancommunicate
withtheFluidFScluster,EnterpriseManagersometimesmarkstheFluidFSclusterasdownanda
ReconnecttoFluidFSclusteroptionappears.
CQ00349136
AftercreatingaclientnetworkfortheFluidFScluster,thenewclientnetworkisnotdisplayedinthe
Networknode.
CQ00349131
WhenrestoringtheNASvolumeconfiguration,theRestoreVolumeConfigdialogboxdisplays
null:IDLEnull:RUNNINGinsteadofastatusmessage.
CQ00348547
TheNASvolumesassociatedwithaNASvolumeadministratorcannotbechanged.
CQ00347043
TheFluidFSclusterStatussectionoftheSummarytabdoesnotcontainanydatawhenthefilesystem
isdown.
CQ00346255
AftermodifyingtheaccesstimegranularitysettingsforaNASvolume,theNASvolumeEditSettings
dialogboxshowstheoldsettings.
CQ00341440
Aftercreating,modifying,ordeletinglocalusersorlocalgroupsforaFluidFScluster,therootofthe
SystemtabnavigationpaneisdisplayedinsteadofarefreshedviewoftheLocalUserstab.
CQ00340779
AfterdisconnectingaCIFSconnectionfromtheFluidFScluster,therootoftheSystemtabnavigation
paneisdisplayedinsteadofarefreshedviewoftheCIFSConnectionstab.
CQ00337312
Whenperformingaservicepackupgradeforversion3.0,aTimedoutwaitingforoperationtocomplete
(RequestID:2233)messageappears.ThismessageindicatesthatEnterpriseManagerlost
communicationwiththeFluidFSclusterduringtheupgrade.However,theupgradeprocessshould
continuetoruninthebackground.
CQ00327345
IfavirtualmachinethatbelongstoVMwareSiteRecoveryManager(SRM)protectedgrouphasaheavy
workload,multipleReplaysarerepeatedlycreatedwhenanSRMrecoveryplanistestactivated.
CQ00295860
AddingaFluidFSversion2.0clustertoEnterpriseManagercantakesignificanttimetocompleteifthe
FluidFSclusterandStorageCentersarelocatedataremotesitewithhighnetworklatency.
Description
CQ00353718
Savingrestorepointsduringdisasterrecoveryactivationpreventssomevolumesfrombeingactivated.
CQ00351122
TheDataCollectorstopsrespondingandfailstorestartaftertheSSLcertificateforEnterpriseManager
ischanged.
CQ00350386
Whenmappingavolumetoaserver,selectingtheUsethenextavailableLUNifspecifiedLUNis
unavailablecheckboxignoresthevalueintheLUNtousewhenmappingtoVolumefieldandusesthe
nextavailableLUNontheserver.
CQ00347123
DataCollectorManagerallowsanEnterpriseManagerusertobecreatedwithnousername.
CQ00342765
StorageCenterVolumeManagerorReporterusersareincorrectlyallowedtomodifytheAllowUserto
ModifyPreferencescheckboxfortheirownaccounts.
CQ00341636
Insomecases,valuesenteredintheMinAmountBeforeSwapfieldforLiveVolumesarenotproperly
validated.
Dell Compellent
Issue
Description
CQ00341419
RemovingaVMwarevCenterserverfromEnterpriseManagerdoesnotremovesubordinateVMware
ESXclustersfromthedatabase.
CQ00340279
WhenaStorageCenterisaddedtoEnterpriseManagerwithcredentialsforaStorageCenterVolume
ManagerorReporteruseraccount,changestotheStorageCenterEditSettingsdialogboxdonotappear
untilthedialogboxisclosedandreopened.
CQ00340033
WhentestingtheemailaddressforaStorageCenteruserfails,theTestEmaildialogboxdoesnotclose
aftertheuserclicksOK.
CQ00339214
RegisteringaServerAgenttotheDataCollectorusingtheDataCollectorIPaddressorlocalhost
displaysanerroreventhoughregistrationissuccessful.
CQ00337193
OntheServersview,clickingRescanforVolumesdoesnotautomaticallyupdatethedisplayed
information.
CQ00296569
HighmemoryusagewhenmanaginglargerStorageCenterconfigurations.
Known Issues
ThefollowingknownissuesarepresentinEnterpriseManager2014R1.
Issue
Description
CQ00382962
AfterupgradingfromEnterpriseManager5.xto6.xorlater,reportsgeneratedbyversion5.xareno
longerviewableintheClient.ReportsmustbeexportedtoPDFandsavedexternallybeforeupgrading.
Workaround:None.
CQ00368924
AusercannotloginusingtheClientifhisorherpasswordcontainsacoloncharacter(:).
Workaround:UseDataCollectorManagertosetapasswordthatdoesnotcontainacoloncharacter.
CQ00367263
WhenStorageCenterSystemManagerisstartedfromtheEnterpriseManagerClient,SystemManager
doesnotdisplayattributesandReplayhistoryforreplicatedvolumes.
Workaround:UseawebbrowsertostartSystemManagerbyconnectingtotheStorageCenterhost
nameorIPaddress.
CQ00363307
StorageCenterSystemManagercannotbestartedfromtheEnterpriseManagerClientwhenanother
userisloggedintothesamecomputerandusingSystemManager.
Workaround:UseawebbrowsertostartSystemManagerbyconnectingtotheStorageCenterhost
nameorIPaddress.
CQ00362574
OntheReplicationSettingstabintheEditDataCollectorSettingsdialogbox,descriptivetextforthe
SRMSelectableReplaydropdownmenuisincorrect.
Workaround:SeetheonlinehelporEnterpriseManagerAdministratorsGuideforcompleteinformation
abouttheSRMSelectableReplaydropdownmenu.
CQ00362311
TheDataCollectorfailstostartifTCPport8085isalreadyinuseonthehostserver.WhentheData
Collectorisrunning,otherapplicationscannotuseport8085.
Workaround:ConfiguretheDataCollectortouseadifferentport.
1 UseDataCollectorManagertostoptheDataCollectorservice.
2 UseatexteditortoopenthefileC:\ProgramFiles(x86)\CompellentTechnologies\Compellent
EnterpriseManager\msaservice\conf\domain.xml.cml.
3 Searchforthetext<networklistenerport=8085andchange8085toanunusedport.
4 Savethetextfile,thenuseDataCollectorManagertostarttheDataCollectorservice.
Dell Compellent
Issue
Description
CQ00362007
WhentheDataCollectorisconfiguredtoauthenticateuserswithanActiveDirectoryorOpenLDAP
directoryservice,authenticatingwiththeClientfailsintermittentlywhentheUseWindowsCredentials
checkboxisselected.
Workaround:CleartheUseWindowsCredentialscheckboxandenteryourusernameandpassword.
CQ00360899
WhensavingtheVolumeUsagebyStorageTypeusagereportontheStorageview,iftheSavesizedata
asMBoutputoptionisselected,nodataisexportedfortier/RAIDtypes.
Workaround:None.
CQ00360626
WhentestingDisasterRecovery,ifarecoveryvolumefailstomaptoaserverbecausetheLUNisalready
inuse,EnterpriseManagerincorrectlyreportsthatthetestwassuccessful.
Workaround:None.
CQ00358546
ThresholdalertsdonottriggerproperlyforthresholddefinitionsthatusethePercentUsedalert
definition.
Workaround:None.
CQ00357838
AutomatedreportsareformattedincorrectlywhenthelanguagefortheserverthathoststheData
CollectorissettoFrench.
Workaround:OntheserverthathoststheDataCollector,setthelanguagetoEnglish.
CQ00354541
ConfiguringtheDataCollectortoauthenticateuserswithanActiveDirectoryorOpenLDAPdirectory
servicefailsiftheDistinguishedNameofthespecifieddirectoryusercontainsacomma(,).
Workaround:RemovethecommafromtheDistinguishedNameofthedirectoryuserorspecifya
differentdirectoryuser.
CQ00352911
AutomatedtablereportsdonotincludetheMostActiveVolumes,MostActiveServers,andMostActive
Disksreports.
Workaround:None.
CQ00351319
FordirectoryusersthatbelongtotheAdministratorsgroup,ClientauthenticationfailswhentheUse
WindowsCredentialscheckboxisselected.
Workaround:UseDataCollectorManagertoaddtheDomainAdminsgrouptotheAdministrators
group.
CQ00348648
RegisteringaVMwarevCenterServerwithEnterpriseManagerfailsintermittently.
Workaround:None.
CQ00348449
StartingStorageCenterSystemManagerfromtheEnterpriseManagerClientfailsiftheStorageCenter
hostnamecontainsoneormoreunderscore(_)characters.
Workaround:UseawebbrowsertostartSystemManagerbyconnectingtotheStorageCenterhost
nameorIPaddress.
CQ00342462
On32bitWindowsservers,attemptingtoupgradeaServerAgentfrom6.1orearliertoversion2014R1
failsanddisplaysanerror.
Workaround:UninstalltheexistingServerAgentbeforeinstallingthe2014R1ServerAgent.
CQ00334074
IftheDataCollectorisinstalledorupgradedto2014R1beforeJavaRuntimeEnvironment(JRE)1.7is
installed,loggingonwiththeClientusingWindowssessioncredentials(UseWindowsCredentials
checkbox)doesnotwork.
Workaround:
1 UninstalltheDataCollector.
2 Installboththe32bitand64bitversionsofJavaRuntimeEnvironment(JRE)1.7.
3 ReinstalltheDataCollector.
Dell Compellent
Issue
Description
CQ00333016
WhenEnterpriseManager6.4orlatermanagesaStorageCenterrunning6.3.10orlater,theStorage
CenterlogsTYPE_MAPPINGHOSTCACHEGLOBALerrorsintermittently.Thiserrordoesnotaffect
StorageCenteroperations.
Workaround:None.
CQ00327971
TheClientfailstodisplaycorrectlyona32bitversionofWindowswhenanearlyversionofJRE1.6is
installed.
Workaround:InstallthemostcurrentJavaversion.
CQ00295607
AfterupgradingtoEnterpriseManager2014R1fromversion6.2orearlier,attemptingtologontothe
Clientusingasavedpasswordfailsandgeneratesanerror.
Workaround:ClearthePasswordfieldandreenterthecorrectpassword.
CQ00293625
WhenupgradingtheEnterpriseManagerClient,themessageThisprogrammightnothaveinstalled
correctlyappears.
Workaround:Ifthemessageappears,clickThisprograminstalledcorrectly.
CQ00227094
Whenamultipageautomatedreportisprintedinportraitorientation,thefirstpageisprintedin
portraitorientationandsubsequentpagesareincorrectlyprintedinlandscapeorientation.
Workaround:SavethereportasPDFandprintitusingadifferentapplication.
CQ00137339
ErroruninstallingtheDataCollectorafterupgrade.
Workaround:
1 OpentheWindowsProgramsandFeaturescontrolpanel.
2 SelectCompellentEnterpriseManagerDataCollector,thenclickChange.TheInstallShield
Wizardappears.
3 SelectModifyandclickNext,thenfollowthewizardtomodifytheDataCollector.
4 Afterthemodifyoperationiscomplete,usetheWindowsProgramsandFeaturescontrolpanelto
uninstalltheDataCollector.
Description
CQ00366691
AfterchangingtheFluidFSclusteroperationmodefromNoServicetoWriteThroughMode,the
operationmodeisstilldisplayedasNoService.
Workaround:CloseandthenreopentheEditSettingsdialogbox.Thecorrectoperationmodewillbe
displayed.
CQ00366442
IfaFluidFSclusterisdown,theEnterpriseManagerclientcantakeseveralminutestoloadanda
GatheringInformationmessageappears.
Workaround:None.
CQ00364850
ChangingtheFluidFSclusterFTPEnabledsettinggeneratesconfigurationupdateeventsunrelatedto
FTP.
Workaround:None.
Dell Compellent
Issue
Description
CQ00364679
IfyoudonotremoveaFluidFSclusterfromEnterpriseManagerpriortoupgradingfromFluidFS
version2.0toversion3.0,therewillbetwoidenticallynamedentriesfortheFluidFSclusterinthe
Storagepane.
Workaround:RemovetheduplicateFluidFSclusterentryfromEnterpriseManager:
1 RightclickeachoftheidenticallynamedentriesfortheFluidFScluster,selectDelete,andclick
OK.
2 ClosetheEnterpriseManagerClient.
3 IntheDataCollectorManager,stoptheDataCollectorservice.
4 IntheDataCollectorManager,starttheDataCollectorservice.
5 StarttheEnterpriseManagerClient.TheFluidFSclusterwillnolongerbepresentintheEnterprise
ManagerClient.
6 ReaddtheFluidFSclustertotheEnterpriseManagerClient.
CQ00364333
NASvolumeadministratorscanseeentriesfortheNASvolumesthatarenotassignedtothem,and
whentheyattempttoclickonanentry,aFluidFsNasVolumeStatusnotfounderrorappears.
Workaround:None.
CQ00355923
TheFluidFSclusteriSCSIsettingscannotbemodifiedusingEnterpriseManager.
Workaround:ForinstructionsonchangingtheFluidFSclusteriSCSIsettingsusingtheCLI,contactDell
TechnicalSupportServices.
CQ00353940
TheRPM(revolutionsperminute)foraNASappliancefanexceedsthedisplayedRPMRange.
Workaround:ThehighRPMcanbesafelyignored.IfafaninaNASappliancefails,theRPMincreases
ontheremainingfans,andmayexceedthenormalRPMRange.
CQ00353399
TheFluidFSversiondisplayedontheSummarytabisincorrect.
Workaround:CloseandthenreopentheEnterpriseManagerclient.ThecorrectFluidFSversionwillbe
displayed.
CQ00352906
AfterupgradingfromFluidFSversion2.0toversion3.0,historicaltrafficstatisticsarenotavailableon
thePerformancetab.
Workaround:None.
CQ00352644
WhencreatingausermappingrulebetweenanActiveDirectoryuserandaNISuser,theDomain
dropdownmenuusedtosearchforaNISuserdoesnotlistthenameoftheNISdomain.
Workaround:TosearchforaNISuser,select<UNIXaccounts>fromtheDomaindropdownmenu.
CQ00351516
WhenaNAScontrollerisrebooted,aneventisnotdisplayedatSystemtabAppliancesHardware
Eventstab.
Workaround:ViewtheEventstab,whichdisplaysalleventsfortheFluidFScluster.
CQ00350765
TheVolumestabdisplayisinconsistentbetweenStorageCentervolumesandNASvolumes.Whenthe
toplevelStorageCenterVolumesnodeisselected,therightpanedisplaysonlyvolumesandfoldersat
thetoplevelwithasymbolnexttothefolderstoexpandthem.WhenthetoplevelFluidFSNAS
Volumesnodeisselected,therightpanedisplaysallNASvolumeswithnovolumefolders.
Workaround:None.
CQ00346702
AfterdeletingaFluidFSclusterfromEnterpriseManager,aFluidFSClusterdoesnotexist[ClusterID:
XXXX]errorappears.
CQ00345977
FluidFSclusteradministratoraccountscannotbecreatedforActiveDirectoryusersthatareinthe
trusteddomaininaonewaytrust.
Workaround:None.
Dell Compellent
Issue
Description
CQ00341634
ThestatusoftheFluidFSclusterFibreChannelportsisnotdisplayedontheFibreChannelscreen.
Workaround:UsetheStorageCentertabtoviewtheFibreChannelconnectivitystatus.
CQ00340738
WhenviewingthepropertiesofaCIFSshare,carriagereturnsintheNotesfieldarenotpreserved.
Workaround:None.
CQ00340714
DuplicateNTPserverIPaddressescanbeaddedintheConfigureTimeSettingspageoftheAdd
FluidFSClusterwizard.
Workaround:DonotenterduplicateNTPserverIPaddresses.
CQ00338920
WhenanincorrectusernameorpasswordisenteredintheAddFluidFSClusterwizard,aTheserver
sentHTTPstatuscode401:Unauthorizederrorappears.Theerrormessageshouldbeclarifiedto
indicatethattheusernameorpasswordisincorrect.
Workaround:MakesurethatyouenteravalidFluidFSclusterusernameandpasswordintheAdd
FluidFSClusterwizard.
CQ00319889
ThePhoneHomeproxyserverconfigurationoftheDataCollectoraffectsFluidFSmanagement
communications.
Workaround:None.
00006032
NASapplianceEthernetslotandportnumberingisdisplayedincorrectly.
Workaround:TroubleshootNICissuesbasedonthefollowingslotandportnumbering:
eth0:slot1,port0|eth1:slot1,port1|eth30:slot1,port2|eth31:slot1,port3
eth2:slot2,port0|eth3:slot2,port1|eth32:slot2,port2|eth33:slot2,port3
Dell Compellent
Description
CQ00343869
WhenSMISisenabled,upgradingtheJavaRuntimeEnvironment(JRE)from1.6to1.7ordowngrading
from1.7to1.6createsanissuethatpreventsSCVMM2012fromdiscoveringtheDellCompellentSMIS
provider.
Workaround:
1 StoptheDataCollectorservice.
2 DeletethefolderC:\ProgramFiles(x86)\CompellentTechnologies\CompellentEnterprise
Manager\msaservice\Pegasus.
3 StarttheDataCollectorservice.
4 RecreatetheSMISuser.
5 IftheDataCollectorisconfiguredtouseHTTPSforSMISconnections,associatetheSSLcertificate
withtheSMISuser.
CQ00292578
IfthepasswordfortheSMISuseraccountislongerthan8characters,SCVMM2012failstodiscoverthe
DellCompellentSMISProvider.
Workaround:Createpasswordsthathave8charactersorless.
CQ00254350
MappingvolumesfromMicrosoftSCVMM2012toaclusterusesservermappingsinsteadofcluster
mappings.
Workaround:AfterprovisioningaclustervolumewithSCVMM2012,useEnterpriseManagerto
promotetheservermappingtoaclustermapping.
CQ00222093
WhenusingscriptedPowerShellcmdletstoperformmanagementoperationsonlargenumbersof
objects,SCVMMerrorsmightoccur.
Workaround:
UpdateMicrosoftSCVMM2012byinstallingUpdateRollup1forSystemCenter2012.
Ifyoucannotinstalltheupdate,insertdelaysbetweenoperationstoavoidSCVMMerrors.
CQ00197074
IfHTTPSisenabledforSMIS,afterinstallingtheJanuary2012SecurityUpdateforWindowsServer
2008R2x64Edition(KB2585542)anerrormightoccurwhenSCVMM2012attemptstodiscovertheDell
CompellentSMISprovider.
Workaround:RefertotheKnownissueswiththissecurityupdateandRegistryinformationsections
ofMicrosoftKnowledgeBaseArticleKB2643584forsolutionstofixthisissue.
Dell Compellent
10
Description
CQ00266544
IftheprotectedsitehasStorageCentersrunningversion6orlaterandtherecoverysitehasStorage
Centersrunningversion5.5orearlier,ESXhostsattherecoverysitefailtomountVMFS5datastoresand
logtheerrorHost does not support ATS or ATS initialization has failedinthelocal
vmkernel.logfile.
Workaround:DisableHardwareAcceleratedLocking(ATS)foreachESXhostatbothsitesasdescribed
inVMwareKnowledgeBasearticle2006858,thenrecreatethereplications.
CQ00201044
SRM5.0crashesduringtheChangeRecoverySiteStoragetoWriteablestepduringfailback.
Workaround:UpgradeSRMtoversion5.1orlater.
CQ00198375
SRM5.0processcrasheswhencreatingarecoveryplanonarecoverysiteafteraprotectedsitedisaster.
Workaround:UpgradeSRMtoversion5.1orlater.
CQ00198020
StorageCenterversion5.5.4orearlier:Whenareprotectisnotperformedpromptlyafterrecovering
fromaplannedmigrationwithVMwareSRM5.0,hostsrunningVMwareESX4.1Update1attemptto
writetoLUNsthatarereadonly,causing/var/logonthehoststobeginfillingup.Eventuallythehosts
becomeunresponsiveanddisconnectfromVMwarevCenter.
Workaround:UpgradeStorageCentertoversion5.5.6orlater.
IfyoucannotupgradeyourStorageCenter:
1 Runreprotectassoonaspossibleafterrunningrecovery.Thereprotectfailstocomplete.
2 IftheESXhostdisconnectsfromvCenter,performthefollowingsteps:
a
Check/var/logpartitionspaceanddeleteunneededvmkernellogsifnecessary.
b ReconnecttotheESXhostwithvCenter.
3 Runthereprotectagainwithforcecleanupselected.
4 RestoreplaceholdersfortheESX4.1update1hostvirtualmachines.
5 Deletethe*tmpplaceholdersfromthenewrecoverysite.
Dell Compellent
11
Prerequisites
TheDataCollectorbeingupgradedmustberunningversion5.4orlater.
TheserverthathoststheDataCollectormustberunninga64bitoperatingsystem.IftheDataCollectoris
installedona32bitserver,seeMigratingaDataCollectorfrom32bitto64bitonpage 13.
JavaRuntimeEnvironment(JRE)1.7mustbeinstalledontheserverthathoststheDataCollectorandthe
computer(s)thathosttheClient.
Note: IftheDataCollectorisrunningversion6.3.4orearlier,thehostservermusthaveJRE1.7
Update20(orearlier)installed.WhenJRE1.7Update21(orlater)isinstalled,theDataCollector
cannotbestopped,started,uninstalled,orupgraded.
ForeachmanagedStorageCenter,theStorageCentercertificatemustcontainthehostnameor
managementIPaddressusedtoaddtheStorageCentertoEnterpriseManager.Forinstructionson
regeneratinganSSLcertificate,seetheStorageCenterAdministratorsGuide.
Ifyouareupgradingfromversion5.x,allreportsthatyouwanttoretainmustbeexportedtoPDFand
savedexternally.Reportsgeneratedbyversion5.xarenotviewableintheClientafterupgradingtoversion
6.xorlater.
Steps
1 DownloadthelatestEnterpriseManagerDataCollectorsoftwarefromtheKnowledgeCenterby
loggingontothecustomerorpartnerportal(fromsupport.dell.com/compellent).
2 UpgradetheprimaryEnterpriseManagerDataCollector.
a UnziptheEnterpriseManagerDataCollectorSetupfile.
b RuntheEnterpriseManagerDataCollectorSetupfiletoupgradetheDataCollector.
Note: YoudonotneedtouninstallthepreviousversionoftheDataCollector.
c
Ifyouupgradedfroma5.xversion,deletetheoldDataCollectorManagerdesktopiconandStart
Menuitemthatwereleftbehindbytheupgrade.
3 IfyouareusingaremoteDataCollector,repeatStep 2ontheserverthathoststheremoteDataCollector.
4 UpgradeallEnterpriseManagerClientsonWindowsworkstations.
a UsetheEnterpriseManagerClienttoconnecttotheupgradedDataCollector.
b Whenyouareprompted,downloadandinstallthenewEnterpriseManagerClient.
c
Ifyouupgradedfroma5.xversion,deletetheoldClientdesktopiconandStartMenuitemthatwere
leftbehindbytheupgrade.
Note: IfRememberPasswordisselectedwhenyoustarttheupdatedClient,clearthePassword
fieldandreenterthecorrectpasswordbeforeyouconnecttotheDataCollector.
Dell Compellent
12
5 UpgradetheEnterpriseManagerServerAgentsonallWindowsservers.
a DownloadtheupdatedServerAgentInstallerfromtheDataCollectorwebsite.Donotusethe
CHECKFORUPGRADEoptionintheServerAgentManagertoperformtheupgrade.
b RuntheServerAgentInstallertoinstalltheupdatedversion.
Note: IfyouupgradeaServerAgentfromversion5.x,thehostserverisrebooted.Toprevent
areboot,uninstalltheServerAgentbeforeinstallingEnterpriseManager2014R1.
c
Ifyouupgradedfroma5.xversion,deletetheoldServerAgentdesktopiconandStartMenuitem
thatwereleftbehindbytheupgrade.
Related Documentation
ThefollowingdocumentationisavailableforEnterpriseManagerversion2014R1:
EnterpriseManager2014R1InstallationGuide(documentnumber680028017)
Containsinstallationandsetupinformation.
EnterpriseManager2014R1AdministratorsGuide(documentnumber680017020)
Containsindepthfeatureconfigurationandusageinformation.
EnterpriseManager2014R1OnlineHelp
ProvidescontextsensitivehelpfortheClient,DataCollectorManager,andServerAgent.
2014DellInc.
Trademarksusedinthistext:Dell,theDelllogo,andCompellentaretrademarksofDellInc.Other
trademarksandtradenamesmaybeusedinthisdocumenttorefertoeithertheentitiesclaimingthemarks
andnamesortheirproducts.DellInc.disclaimsanyproprietaryinterestintrademarksandtradenames
otherthanitsown.
680050011D