Professional Documents
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Human Resources
ESSENTIAL FUNCTIONS
POSITION TITLE position in the College's DEPARTMENT
MINIMUM QUALIFICATIONS
Good oral and written communication skills to establish positive interactions with
students, parents, high school counselors, faculty, and staff.
Positive telephone and interpersonal skills.
Detail oriented, accurate, and able to organize complex tasks.
Advanced computer skills: Access, Excel, Word, Publisher, Power Point and Web.
High school graduation or equivalent AND two years of full-time customer service
experience which includes direct customer service and data entry OR equivalent
education/experience.
phone 360.383.3000 | fax 360.383.4000 | 237 West Kellogg Road, Bellingham WA 98226 | www.whatcom.ctc.edu
PREFERRED QUALIFICATIONS
UNION SHOP
In accordance with the provisions of our chapter of the WFSE Collective Bargaining Agreement, all
WCC classified employees are required to be a member of the Washington Federation of State
Employees or pay a union shop representation fee or pay a non-association fee as a condition of
employment.
SELECTION PROCESS
To apply for this position, candidates must meet the minimum competencies and complete a
Whatcom Community College application. Candidates whose backgrounds are best suited to the
duties of the position will be certified in accordance with WFSE Collective Bargaining Agreement.
The information you provide will determine whether you qualify to be on the list of people who may be
hired. We will verify your statements.
The top applicants will be certified to the selection committee for consideration. A proficiency test
may be given to finalists.
APPLICATION PROCEDURES
To apply for this position, applicants must meet minimum competencies and complete and submit the
following documents:
Required employment application forms may be obtained in person at the Colleges address below;
downloaded from the Colleges website www.whatcom.ctc.edu (they are included as links within the
position announcement); or to receive required forms by mail, please call the Human Resources
Office at (360) 383-3400, or by e-mail request at jobs@whatcom.ctc.edu.
Application materials must be received in the Human Resources Office no later than 4:30 PM
Wednesday, September 3, 2014. (Applications postmarked on or after the closing date will not be
accepted.)
phone 360.383.3000 | fax 360.383.4000 | 237 West Kellogg Road, Bellingham WA 98226 | www.whatcom.ctc.edu
COLLEGE MISSION
Whatcom Community College contributes to the vitality of its communities by providing quality education in
academic transfer, professional-technical and life-long learning, preparing students for active citizenship in a
global society. (excerpt)
phone 360.383.3000 | fax 360.383.4000 | 237 West Kellogg Road, Bellingham WA 98226 | www.whatcom.ctc.edu